Shubham Vishwakarma
Full Stack Developer - Averlon
About Inteliment Technologies
About
Founded in 2004, Inteliment helps some of the most forward-thinking enterprises worldwide derive maximum business impact through their Data. With 20+ years in analytics, we help businesses harness deep expertise and the latest technologies to drive innovation, sharpen their competitive edge, and stay future-ready.
Inteliment is recognized as a leading provider of Data Driven Analytical Solutions & Services in Visual & Predictive Analytics, Data Science, IoT, Mobility & Artificial Intelligence areas. We strive for the success of our customers through Innovation, Technology and Partnerships.
Inteliment operates its Delivery & IP Centers in India and Australia and through its group companies in Singapore, Finland and USA.
Tech stack
PythonCandid answers by the company
The location for all jobs is Pune
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About the Company:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.
About the Role:
MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.
Key Responsibilities:
- Respond to customer queries via calls, emails, and support tickets.
- Assist in resolving issues related to panel access, call reports, and login problems.
- Update ticket statuses and maintain accurate customer records using Zoho Desk.
- Collaborate with the support team to escalate complex issues to relevant departments.
- Assist in creating and maintaining FAQs and troubleshooting documentation.
Requirements:
- Good communication skills in English(spoken and written).
- Basic computer proficiency and willingness to learn support tools and CRM systems.
- Strong interest in SaaS, tech support, or customer-facing roles.
- Availability for a full-time (Monday to Saturday, rotational shifts).
What You’ll Gain:
- Practical exposure to customer success and support operations in a SaaS environment.
- Opportunity to work with experienced professionals and learn industry best practices
Data Science
Machine Learning (ML)We are looking for
A Natural Language Processing (NLP) expert with strong computer science fundamentals and experience in working with deep learning frameworks. You will be working at the cutting edge of NLP and Machine Learning.
Roles and Responsibilities
Work as part of a distributed team to research, build and deploy Machine Learning models for NLP.
Mentor and coach other team members
Evaluate the performance of NLP models and ideate on how they can be improved
Support internal and external NLP-facing APIs
Keep up to date on current research around NLP, Machine Learning and Deep Learning
Mandatory Requirements
Any graduation with at least 2 years of demonstrated experience as a Data Scientist.
Behavioral Skills
Strong analytical and problem-solving capabilities.
Proven ability to multi-task and deliver results within tight time frames
Must have strong verbal and written communication skills
Strong listening skills and eagerness to learn
Strong attention to detail and the ability to work efficiently in a team as well as individually
Hands-on experience with
NLP
Deep Learning
Machine Learning
Python
Bert
We are excited to share that we are named the best places to work in the Technology space. Techwave is a leading global IT services and solutions company revolutionizing digital transformations. We are proud of the company culture we’ve built as we’ve grown to 1500+ employees globally to make Techwave a place that people love to come to work every day.
Join us!
Organization : TECHWAVE (http://www.techwave.net/">http://www.techwave.net/)
Requirement : SAFe Scrum Master
Experience : 8+ Years
Job type : Permanent
Location : Hyderabad
Role Requirements
- Coaching the scrum team and organisation on how to use scaled agile practices and values with a preference for use of the Scale Agile Framework (SAFe).
- Facilitating scaled agile ceremonies and coaching teams on best-practises, supporting with advancement and improvement of scaled agile within the organisation.
- Guiding the scrum team on self-organisation and cross-functionality.
- Guides and coaches the scrum team on how to use agile practices and principles to deliver high quality products and services to our customers.
- Ensures teams attain a high-performance level in the practice of scrum delivery by recognising areas of strength and improvement, employing appropriate coaching and development techniques.
- Responsible for ensuring scrum is understood and the team adheres to Scrum theory, practice, and guidelines.
- Coaches the scrum team in self-organisation, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the scrum team.
- Works with the scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organisational project or product teams.
- Resolves team impediments with other scrum masters to increase the effectiveness of the application of Scrum in the organization.
- Works with Agile coaches and other scrum masters to grow within the role.
- Contributes to the advancement and improvement of agile practices within the organisation.
- Facilitates and supports all scrum events: sprint planning, daily scrum, sprint review, and sprint retrospective.
- Acts as a leader who coaches and supports agile teams assigned to ongoing change delivery and broader department initiatives, business and corporate initiatives.
Technical Experience
- Demonstrable experience within a scrum master role and familiarity with a payment’s processing institution.
- Knowledge of a scaled agile framework (techniques and artifacts) and understanding of software development life cycle models.
- Proven experience with scum techniques such as at refinement, story splitting, estimation, velocity and retrospection.
- Adept at refinement, story splitting, estimation, velocity, retrospection, and other scrum techniques.
- Experience coaching organisations and scrum teams in an agile framework.
- Ability to establish and maintain strong relationships and work collaboratively with and through others.
- Experience with tools such as JIRA, SharePoint, and Confluence plus knowledge of SSDLC and agile / Lean methodologies, exemplifying and promoting associated values and principles.
- Experience in a highly analytical, results-oriented environment with cross-functional interactions.
- Strong collaboration and influence skills to effectively lead cross-functional teams to drive deliverables, projects, and engagements to completion.
- Strong experience of software testing lifecycle and techniques such as unit, integration, acceptance, regression test and the use of mocks and stubs.
- Ability to break down and solve complex problems and follow solutions through to completion.
- Ability to function autonomously, exercise sound decision-making skills, and serve as an advocate for business goals and objectives.
- Planning and problem solving with Product Management and Solution Delivery teams.
Education / Qualifications / Training
- Bachelor’s degree and 4 years of product or project development experience, or 3 years of project development experience on an agile team or an equivalent combination of education and work experience.
- Scaled Agile Scrum Master certification preferred.
- Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques.
- Intermediate working knowledge of Microsoft Office applications, including but not limited to Outlook, Word, and Excel.
- Must have led teams of technical analysts, software developers and QA test analysts.
- More than comfortable in an ambiguous matrixed organisation.
Designation:Linux/System/Support Engineer (L2) Experience : 2-5 Yrs
Notice period : immediate to 30 Days
- Server Monitoring
- Deployments
- Collecting information about the reported issues
- Ensuring whether all the information has been logged in the ticketing system or not
- Must be able to follow and execute instructions specified in user guides, emails to run, monitor and trouble shoot
- Must be able and willing to document activities, procedures
- Must have trouble shooting skills and have knowledge on Antivirus, Firewall, Gateway
- Should be ready to work for extended shifts, if
- Good customer management skills bundled with good communication skills
- Databases: concepts and ability to use DB tools such as psql,
- Good Understanding of Oracle, weblogic, Linux/ Unix Terminology and able to execute commands
- Internet Technologies : Tomcat/ apache concepts, basic html, etc
- Able to use MS- Excel, Power Point
iOS App Development
Swift
Objective C- Should have programming experience on the iOS native platform.
- Adept in Swift language.
- Familiarity with RESTful APIs to connect iOS applications to back-end services.
- Strong coding, data structures and algorithms.
- Should have a working knowledge on various libraries available for iOS.
- Familiarity with XCode and other Developer tools.
- Deep understanding of software engineering practices, Object Oriented Analysis.
- Obsession with quality and customer experience.
- Understanding of design and architecture is an added advantage.
Headquartered in San Francisco, CA our client is an online marketplace that offers high quality sustainable fashion at altogether low prices. It is a pioneer in the manufacturer to consumer (M2C) retail model where factories produce inventory on demand and ship directly to the customers, thereby eliminating environmental and financial wastages.
The company has raised $14.5 MM in seed funding and partners with over 30 manufacturers around the world and is founded by seasoned entrepreneurs and technology leaders who come from institutions like IIT Bombay and Stanford GSB.
As a Customer Service Manager - International Logistics, you will be responsible for ensuring a strong customer experience from order placement to final delivery.
What you will do:
- Hiring, training and managing a growing team of customer service representatives to create an unbeatable customer experience
- Achieving a 2 hour response time during business hours
- Conducting 1:1 feedback sessions with customer service representatives every 2 weeks
- Retaining star performers
- Managing out underperformers
- Managing all the logistics issues and maintaining the SLA
- Daily reporting on the performance of carrier
- Scheduling and managing shifts
- Managing training, invoices and materials for new hires
- Making recommendations on full-time offers post-training period
- Monitoring customer and internal customer question queue
- Answering customer emails a week to maintain a close understanding of customer issues
- Stepping in as full-time CS representative when needed
- Responding to escalations across the customer care team with availability at all hours
- Reporting weekly metrics to management
- Editing and create macros, tags and rules to improve data capture and response time
- Liaising with vendors and returns warehouse as needed
- Creating and executing communication plan during any issue affecting large sets of customers
- Identifying customer experience improvements, tech issues, vendor issues and prioritizing based on financial impact
Desired Candidate Profile
What you need to have:- BA/ BSc degree or relevant experience (e.g. Logistics industry or Apparel Industry)
- 3-5+ years of experience as Logistics CSS Manager
- A focus on execution, problem-solving, improving processes and brand enhancement
- High curiosity
- Openness to considering new perspectives
- 3-5 years of HR/IT Recruiter experience with excellent communication.
- Excellent computer skills: Microsoft Office, Outlook and Internet.
- Preferred both male and female candidates.
Extra Benefits:1) Special Incentives
2) Attractive Bonus
3) Enthusiastic work Environment
Javascript
HTML/CSS
jQuery
React.js- Build responsive web-pages
- Experience in Javascript, jQuery, CSS, HTML5
- Expert in JavaScript who can build up a JavaScript framework from scratch.
- Possess good knowledge in front-end performance tuning.
- Understands how to use the page speed tool and tackle on issue based on its suggestions.
- Consume REST API's provided by the backend team
- Experience in some modern JavaScript framework like easyUI or reactJS would be a plus
User Experience Designer / Engineer
Job Description
The company's product team develops the next-generation technologies that change how millions of customer orders are fulfilled by merchants.
As a UI/|UX engineer, you will ship high-fidelity designs of new features and prototype solutions. You will have incredible ownership in creating an elegant end-user experience for merchants across every aspect of the product while collaborating with a multidisciplinary team of engineers, technical product managers, customer success managers, and marketers.
You’ll play a critical role in shaping our product—from influencing the roadmap, doing in-depth user research, and weighing technical constraints and tradeoffs. You will work directly with the head of the product and management team in delivering a product experience that creates moments of delight for our merchants, and growth for the company.
What You’ll Do:
- Understand various types of users across our platform and representing our merchants in product strategy and roadmap discussions
- Create unified, end-to-end experiences through close collaboration with team members from customer success, across product and engineering teams
- Identify the best UX methods and tools to use depending on project constraints, and own every aspect of the product's design, from solving the core user challenge to shipping a well-tested and pixel-perfect UI
- Work on creating and contributing to a design system of patterns in an effort to cultivate a cohesive look, feel, and user experience across the entire Fulfil platform
- Manage every aspect of the design process for products, features, and functionalities in collaboration with our Product and Engineering teams
- Create sketches, detailed wireframes, user flows, and high fidelity mockups and effectively communicate them clearly to relevant teams
- Prototype user experiences and run usability tests to turn concepts into intuitive and elegant interfaces
- Enhance and apply our established visual language to new features and functionalities of existing products
- Quickly iterate and develop alternative designs based on feedback from peers or learnings found in user testing, within support channels, etc.
Requirements
We're Looking for Someone With:
- 5+ Years of UI/UX experience, working closely with Product and Engineering teams to develop and ship great end-user experiences
- Expertise in our tools: Figma, Sketch, Zeplin, Clubhouse
- An outstanding portfolio, with presentable case studies showcasing a foundation in typography, interaction and visual design, and idea generation
- Experience collaborating with a diverse team in a rapid growth environment. - Huge plus if you’ve worked with remote teammates and understand the communication patterns of working with highly distributed teams (you’ll be working closely with our team in Toronto, Canada!)
- A learning and growth mindset: We’re an early-stage startup, and we’re growing quickly. Our team size and our design process will evolve and change many times over the next few years. We strive to continuously improve, iterate, and integrate what we learn — from our work and with each other
- Experience with prototyping as a means to explore and convey design solutions.
- Empathy and resilience: empathy for our customers, to build a product and a service they’ll love. Empathy for our coworkers, to build a workplace we’ll love. Resilience to be able to take feedback from anywhere, consider it gracefully, and fold it into your thinking and your work
- Excellent written, verbal, and storytelling skills.
Nice to Haves:
- Prior experience at a growth stage Internet/Software company
- Experience working with Shopify’s Polaris design framework
- Experience in design related to B2B products e.g. E-commerce or ERP
- Design experience across a variety of platforms (desktop, tablet, iOS, Android, etc.).
- Experience developing or contributing to an actively evolving design system
- Background in engineering or another technical field
PHP
CodeIgniter
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Full Stack Developer - Averlon