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Job Description – Product Manager (B2B Ed Tech | UAE Exposure)

Industry: Ed Tech / Corporate Training / SaaS

Department: Product Management

Role: Product Manager – B2B

Location: Bangalore (Onsite)

Work Mode: Onsite

Working Days: 5 Days a Week

Employment Type: Full-Time

Experience: 4 – 8 Years

About Learners Point

Learners Point is a leading global Ed Tech and corporate training organisation, headquartered in the UAE, with a strong footprint across the Middle East (UAE, Saudi Arabia, Qatar, Oman) and expanding operations in India and international markets.

We specialise in professional certification training, corporate upskilling, and career transformation programs across Finance, Accounting, Project Management, Data Analytics, HR, Procurement, IT, and Management domains.

With 500+ globally recognized programs, 100,000+ learners trained, and 300+ enterprise clients, Learners Point delivers scalable, outcome-driven learning solutions for individuals and enterprises.

Role Overview

We are seeking a strategic and execution-focused Product Manager (B2B Ed Tech) with strong UAE / GCC market exposure to drive the development, enhancement, and growth of our enterprise learning platforms, LMS solutions, and corporate training products.

The role requires deep expertise in B2B product management, enterprise client engagement, go-to-market strategy, and cross-functional leadership, working closely with Sales, Engineering, Marketing, L&D, and Leadership teams.

Key Responsibilities

• Own the end-to-end product lifecycle from ideation to launch and optimization.
• Define product strategy, roadmap, and execution plans aligned with business objectives.
• Gather and document requirements (PRD, BRD, FRD, user stories).
• Work closely with enterprise sales and per-sales teams to design scalable B2B solutions.
• Lead product discovery, user research, market analysis, and competitive bench marking.
• Drive LMS, LXP, and corporate learning platform enhancements.
• Collaborate with engineering teams using Agile/Scrum methodologies.
• Support RFP, RFQ, and enterprise bidding processes.
• Ensure on-time delivery, product quality, and performance metrics achievement.
• Analyze product analytics, adoption metrics, engagement data, and revenue impact.
• Act as the voice of enterprise customers and internal stakeholders.

Required Skills & Competencies

• Strong experience in B2B Product Management / Enterprise SaaS
• Hands-on experience with LMS / LXP / EdTech platforms
• Excellent understanding of UAE / GCC enterprise business ecosystem
• Expertise in Agile, Scrum, and product delivery frameworks
• Strong business, analytical, and strategic thinking abilities
• Excellent stakeholder communication and leadership skills
• Experience working closely with CXO stakeholders and enterprise clients

Preferred Qualifications

• Bachelor’s / Master’s degree in Engineering, Business, Product Management, or related field
• Certifications in Agile / Scrum / Product Management are a plus

Work Details

• Location: Bangalore – Onsite
• Working Days: 5 Days a Week
• Work Timings: As per business requirements

EXCITED ABOUT YOUR TASKS?

● Employee Records Management:

○ Maintain and update employee records, ensuring accuracy and confidentiality.

○ Prepare and process employment documentation, including new hire, termination, and promotion

forms.

○ Manage HRIS (Human Resources Information System) to ensure all records are current.

● Recruitment Support:

○ Assist with the recruitment process by posting job openings, scheduling interviews, and

coordinating candidate communications.

○ Help onboard new employees, including preparing induction materials, facilitating orientation, and

ensuring all necessary paperwork is completed.

● Payroll and Benefits Administration:

○ Assist with the preparation and processing of payroll data.

○ Ensure proper documentation for employee benefits enrollment, changes, and claims.

○ Coordinate with finance for payroll queries and discrepancies.

●HR Compliance and Reporting:

○ Support HR with compliance tasks, such as ensuring the company adheres to labor laws and

employment regulations.

○ Prepare HR reports, including headcount, turnover rates, and other metrics as needed.

● Employee Relations Support:

○ Provide general administrative support to HR managers and employees.

○ Respond to employee inquiries regarding HR policies and procedures.

● Training and Development:

○ Assist in organizing training sessions, workshops, and other employee development activities.

○ Maintain records of training and professional development activities.

● General Administrative Tasks:

○ Assist in managing office supplies, HR documents, and communication materials.

○ Coordinate meetings, appointments, and other scheduling activities for the HR department.

WHAT WILL YOU NEED TO SUCCEED?

● Bachelor’s degree in Human Resources, Business Administration, or related field.

● Proven experience as an HR Administrator or in a similar administrative role.

● Strong knowledge of HR software, MS Office Suite (Excel, Word, PowerPoint), and HRIS systems.

● Excellent organizational, time-management, and multitasking skills.

● Attention to detail and a high degree of confidentiality.

● Familiarity with employment laws and regulations.

● Effective communication skills, both written and verbal.

● Problem-solving ability and a proactive approach to tasks.

Working Days:

Monday to Friday 10 am - 7 pm (WFO)

Saturdays-10 am - 3 pm (WFH)

However, the candidate must be comfortable with flexible shifts, if required.

Looking for Indiranagar, Bangalore location ONLY

FEMALE CANDIADTES PREFERRED ONLY

Designation: Product Manager or Senior Product Manager :CPaaS

Job Summary:

The Product Manager will be responsible for overseeing the entire product lifecycle, from conception to

market launch. This role involves working closely with cross-functional teams, including sales, legal, and

regional teams, to develop and implement effective product strategies. The ideal candidate will have a

strong background in market research, competition analysis, and the ability to manage multiple projects

simultaneously.

Key Responsibilities:

 Define and communicate the product vision and strategy for the CPaaS offerings.

 Develop and maintain the product roadmap, ensuring alignment with company goals and

market demands.

 Conduct market research and competitive analysis to identify opportunities and threats.

 Collaborate with engineering teams to define product requirements and specifications.

 Prioritize product features and enhancements based on customer feedback, market trends, and

business goals.

 Manage the product development lifecycle from concept to launch, ensuring timely delivery and

high quality.

 Gather and analyze customer feedback to understand their needs and pain points.

 Stay informed about industry trends, emerging technologies, and competitor activities.

 Use data-driven insights to guide product decisions and improvements.

 Work closely with marketing to develop go-to-market strategies, including positioning,

messaging, and pricing.

 Collaborate with sales and customer support teams to ensure they are well-equipped to sell and

support the CPaaS products.

 Coordinate with legal and compliance teams to ensure product offerings meet regulatory

requirements.

 Define and track key performance indicators (KPIs) to measure product success.

 Analyze product performance and customer usage data to identify areas for improvement.

 Prepare regular reports and presentations for senior management on product performance and

strategic initiatives.

 Engage with customers to gather feedback and build relationships.

 Act as a product evangelist, representing the CPaaS products at industry events, conferences,

and customer meetings.

 Provide support and guidance to key customers during product adoption and integration.

Job Responsibilities :

• Must have knowledge of at least two PHP frameworks out of Laravel, Cakephp, CodeIgniter and YII.
• Must have basic knowledge of HTML, CSS, JavaScript and jQuery.
• Knowledge of CMS architectures like Wordpress, Joomla, Drupal etc. will be an added advantage.
• Knowledge of eCommerce frameworks like WooCommerce, Magento, OpenCart etc will be an added advantage.
• Good knowledge of Object-Oriented Concepts & a strong passion for Software Development.
• Strong Interaction and Design Sense
• Familiarity with LAMP stack (Apache, MySQL and phpMyAdmin)
• Comfortable with SQL and/or Script Programming.
• Experience in Designing & Developing Database in MySQL is a MUST.

Required Skills:

• Knowledge and/or willingness to learn, highly motivated.
• Fully comfortable working in English, both in written and spoken language.

Responsibilities

• Our Site reliability engineers work on improving the availability, scalability, performance, and reliability of enterprise production services for our products as well as our customer’s data lake environments.
• You will use your expertise to improve the reliability and performance of Hadoop Data lake clusters and data management services. Just as our products, our SRE are expected to be platform and vendor-agnostic when it comes to implementing, stabilizing, and tuning Hadoop ecosystems.
• You’d be required to provide implementation guidance, best practices framework, and technical thought leadership to our customers for their Hadoop Data lake implementation and migration initiatives.
• You need to be 100% hand-on and as a required test, monitor, administer, and operate multiple Data lake clusters across data centers.
• Troubleshoot issues across the entire stack - hardware, software, application, and network.
• Dive into problems with an eye to both immediate remediations as well as the follow-through changes and automation that will prevent future occurrences.
• Must demonstrate exceptional troubleshooting and strong architectural skills and clearly and effectively describe this in both a verbal and written format.

Requirements

• Customer-focused, Self-driven, and Motivated with a strong work ethic and a passion for problem-solving.
• 4+ years of designing, implementing, tuning, and managing services in a distributed, enterprise-scale on-premise and public/private cloud environment.
• Familiarity with infrastructure management and operations lifecycle concepts and ecosystem.
• Hadoop cluster design, Implementation, management and performance tuning experience with HDFS, YARN,
• HIVE/IMPALA, SPARK, Kerberos and related Hadoop technologies are a must.
• Must have strong SQL/HQL query troubleshooting and tuning skills on Hive/HBase.
• Must have a strong capacity planning experience for Hadoop ecosystems/data lakes.
• Good to have hands-on experience with – KAFKA, RANGER/SENTRY, NiFi, Ambari, Cloudera Manager, and HBASE.
• Good to have data modeling, data engineering, and data security experience within the Hadoop ecosystem.Good to have deep JVM/Java debugging and tuning skills.

Desired Candidate Profile

• CA with more than 8 years of experience in Finance, Accounts, Tax, Budgeting, Liaising, Purchase, Data Analysis and Fund Management
• Demonstrative excellence in conceptualizing and implementing effective management systems to improve financial controls and financial discipline in the organisation
• Expert in analyzing existing systems and procedures, designing internal control systems, facilitating and influencing effective decision-making based on intensive financial analysis of facts and figures
• Excellent in managing the business continuity and disaster recovery plans
• Track record in managing the equity transactions, guiding and advising management on operations, business structuring, financial planning, etc
• Expertise at streamlining processes, identifying unprofitable functions, evaluating control procedures thereby facilitating effective and disciplined performance
• Excellent relationship building and interpersonal skills
• Ability to connect, inspire, influence, confront and challenge people in order to improve process, systems and eventually achieve operational efficiency
• Exceptional interpersonal skills and analytical bent of mind thus being able to comprehend and explain complex financial data easily with a track record of high achievement