Acoustic Engineer

Roles & Responsibilities

• Curate accurate and compelling product listings for the brand’s website & marketplaces like Amazon, Flipkart, Pepperfry, etc.
• Collaborate with teams to gather and update product information.
• Maintain consistent catalog formatting and apply SEO practices depending on type of platform.
• Be proactive in analyzing listing performance and identifying enhancement opportunities.
• Maintain the upload TAT target.
• Participate in the identification and correction of product errors and investigate catalog-related complaints.
• Coordinate with internal teams to ensure accurate and timely listings.
• Contribute information, ideas, and research to help develop and improve the quality of listings.
• Stay updated on industry trends and implement best practices.

Requirements:

• Proven catalog management expertise.
• Minimum 1-year experience in Amazon & Flipkart listing .
• Any Graduate Degree.
• Familiarity with e-commerce platforms and cataloging.
• Strong organizational and communication skills.
• Problem-solving with adaptability.
• Excellent interpersonal communication skills.
• Good excel knowledge.
• A keen interest in and knowledge of Sleep Solution related brands.
• A keen eye for details.
• Previous e-commerce experience is a plus.

What's in it for you?

- You get to drive the D2C revolution in India.

- Opportunity for professional growth.

- Direct exposure to running a business.

- Great peers, you can learn from.

- A chance to join a collaborative and dynamic team dedicated to enhancing the customer experience.

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

Java Developer - Microservices ( 4+ Yrs) - Mumbai & Gurgaon

Java Developer - Angular ( 3+ Yrs) - Mumbai & Gurgaon

Must have 4+ years of experience in Enterprise Java 8 and above

 Strong in Core Java (Collections, Threads, Regular Expressions, concurrency, Lambdas, Reactive, Exception handling).

 Strong experience in microservices and event driven processing systems.

 Experience with architecting and implementing apps using Spring Boot, Spring Cloud including Spring MVC, Spring Boot, Spring JDBC, and Spring Cloud.

 Good knowledge on relational database (Oracle) or NO SQL database is preferred.

 Experience in writing & automating test scripts using Mockito/JUnit, SpringbootTest etc.

 Must be capable of doing code reviews and mentor the junior developers to drive towards high quality deliverables.

 Strong background culture of delivering projects with first time right / Zero defects in Production.

 Very good analytical, problem solving ability, verbal, and written communication skills.

Responsibilities:

Design, develop and maintain software applications using Java programming language

Write well-designed, testable, efficient code

Collaborate with cross-functional teams to identify, prioritize and execute tasks in a timely manner

Troubleshoot and debug software issues

Ensure software quality by performing thorough testing and code reviews

Keep up-to-date with new technologies and programming languages

Participate in the full software development lifecycle, including planning, designing, coding, testing, and deploying software

Document software development processes, procedures and code changes

Provide technical guidance to team members

Requirements:

Bachelor's degree in Computer Science or related field

Minimum of 3 years of experience in Java development

Strong knowledge of Java programming language and related frameworks (Spring, Hibernate, etc.)

Proficient in using development tools (Eclipse, IntelliJ IDEA, etc.)

Experience with relational databases (Oracle, MySQL, etc.)

Familiarity with software development methodologies (Agile, Scrum, etc.)

Excellent problem-solving and analytical skills

Strong communication and teamwork skills

Preferred Qualifications:

Master's degree in Computer Science or related field

Experience with microservices architecture

Familiarity with front-end technologies (HTML, CSS, JavaScript, etc.)

Knowledge of cloud computing platforms (AWS, Azure, etc.)

Experience with DevOps practices and tools (Jenkins, Docker, Kubernetes, etc.)

• Database Integration
• Java
• Oops concept
• Spring boot
• No SQL server (Mongo DB)
• SQL Server
• Rest API
• MVC
• Hibernate
• API optimization
• Multi-Processing

• 2+ years of relevant work experience in Java & Spring
• Experience in Mongo DB (optional).
• Experience working in software development
• Proficient in Sprint Boot
• Good understanding of Java language
• Knowledge of NoSQL & SQL databases
• Has experience in functional and technical design
• Experience in working with front end technologies and/or front end

• Experience with user-interface
• Background in computer science, with a focus on data structures, algorithms, and API
• Ability to learn other coding
• Demonstrated ability to share knowledge via formal mentoring, reviewing code, reviewing design documents, providing technical talks, teaching classes, or as a consultant on

• Work closely with stakeholders and product managers to translate user needs and business requirements into visual designs that are minimalistic, easy to use, and emotionally engaging.  
• Design for different industry sectors and master in visual design.
• Implement visual principles and experiment with typography, colors and labelling layouts.
• Collaborate and review designs with other designers to ensure a consistent, integrated brand perception for a better user experience.
• Present and obtain approvals from design leaders, project stakeholders, and end-users to drive your designs to success.

• B.Des/M.Des or equivalent experience in packaging or graphic design with an amazing design portfolio. 1+ years of experience in packaging or graphic design.
• Proficient in abode creative suite.
• A good storyteller who generates empathy, craft a vision, design for impact, using written and verbal communication, presentation, and organizational skill
• A problem solver with ideas that challenge the status quo, together with the persistence – to bring them to life.

• 4-7 years of Industry experience in IT or consulting organizations
• 3+ years of experience defining and delivering Informatica Cloud Data Integration & Application Integration enterprise applications in lead developer role
• Must have working knowledge on integrating with Salesforce, Oracle DB, JIRA Cloud  
• Must have working scripting knowledge (windows or Nodejs) 

Soft Skills 

• Superb interpersonal skills, both written and verbal, in order to effectively develop materials that are appropriate for variety of audience in business & technical teams
• Strong presentation skills, successfully present and defend point of view to Business & IT audiences
• Excellent analysis skills and ability to rapidly learn and take advantage of new concepts, business models, and technologies

Position: Python Developer

Experience: 2-9 Years

Company Profile:

About Exponentia: Exponentia is an AI tech organization with presence across India, Singapore, Middle East, and the UK. We are an innovative and disruptive organization, working on cutting edge technology to help our clients transform into the enterprises of the future. We provide artificial intelligence-based products/platforms capable of automated cognitive decision making to improve productivity, quality, and economics of the underlying business processes. Currently, we are transforming ourselves and rapidly expanding our business.

About Engagely: Engagely is an artificial intelligence based conversational product (SaaS) by Exponentia. Our core engine uses NLP and machine intelligence to deliver intelligent conversations. We help organizations create virtual assistants, bringing in automation and insightful customer engagement.

Requirements:

• 2-9 years hands on experience in Core Python with any framework (Flask/Django) building end to end applications development.
• Experience in Mongo (or any Nosql)
• Experience in client coordination
• Experience in Nodejs would be a plus
• Experience in Web technologies-HTML, CSS, Javascript
• Database-SQL Server/My SQL/ No SQL database
• Good understanding of Algorithms, data structures 

Education

BE/MBA /PG (Statistics) with good academic credentials