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Job Title:* Product Manager

*Location:* Noida, India

*Job Type:* Full-Time, On-site

*Job Summary:*

We are seeking an experienced Product Manager with a background in Salesforce and a strong understanding of product development. The ideal candidate will have at least 5 years of experience in product management, an MBA, and be willing to work from our Noida office. The role also requires flexibility to work in the USA shift 2-3 days a month to collaborate with US clients.

*Key Responsibilities:*

- Manage the product development lifecycle, from ideation to launch, ensuring alignment with business goals and market needs.

- Collaborate with cross-functional teams, including sales, marketing, and development, to ensure successful product releases.

- Utilize Salesforce, particularly Sales Cloud, to drive product strategy and improve user experience.

- Engage with US clients to gather feedback, understand their needs, and ensure our products meet market demands.

- Develop and maintain product roadmaps, prioritizing features based on customer value and business impact.

- Provide leadership and guidance to the product team, fostering a high-performing and collaborative environment.

- Monitor product performance, gather user feedback, and make data-driven decisions to enhance product offerings.

- Develop and communicate the product vision and strategy aligned with company objectives.

- Conduct market research and competitor analysis quarterly to identify new opportunities and gaps.

- Define and update the product roadmap based on cost analysis, customer needs, and business impact.

- Utilize tools like Salesforce App Analytics and In-App Guidance to inform strategic decisions.

- Manage vendor relationships, negotiate pricing, and ensure compliance with company standards.

- Keep product pricing updated and collaborate with vendors to resolve operational issues.

- Define key product metrics and track performance to measure success.

- Create dashboards and reports to analyze product trends and share insights with management.

- Apply in-depth product knowledge to align solutions with industry verticals.

*Skills and Qualifications:*

- Proven experience as a Product Manager or similar role with at least 5 years in product management.

- Proficiency in Salesforce, particularly Sales Cloud, is highly preferred.

- Strong leadership, communication, and collaboration skills.

- Proficiency in Agile methodologies and experience in product roadmapping and release management.

- Excellent written and verbal communication skills in English.

- Knowledge of industry standards, compliance regulations, and best practices in product management.

- MBA or equivalent advanced degree preferred.

- Willingness to work in Noida office and flexibility to work in USA shift (till 3pm - 12 am) 2-3 days a month.

• Requirement gathering for web and app development projects
• Preparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the client's requirement.
• Drafting user stories, wireframes and project plans based on the requirements of the client
• Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
• Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.
• Project assignment and being clients major communication for ongoing projects.
• Managing project delivery(It covers check of all the SOW points agreed)
• Assigning the technical queries/issues of clients to the technical departments.
• Preparing a full User guide(technical doc/content) of the products for Webkul’s products, Services, and customers in written and video format as well.
• Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
• Market research of the products.
• Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
• Full-time office job, No field work.

Skills Required for this Job:

• Knowledge of Web and app end technology.
• Good observation of technical workflow in the app, websites, and software tools.
• Learning new software tools, platforms, and tech stacks.
• Updated with the latest technologies and market leaders.
• Problem solver with sound attention to detail.
• Understanding & drafting of Business Proposals, POC, SOW, NDA, and RFPs.
• Excellent presentation and emailing skills.
• Should be Excellent in communication as well as written English.
• Willingness to learn.
• Ready to take challenges and flexible.
• Knowledge of eCommerce platforms(like Magento, Opencart, Bagisto, Shopify, WooCommerce, etc) would be considered a plus point.
• Good knowledge of the E-Commerce industry modules will be considered a plus point.
• Basic functional knowledge of tech stacks like PHP, React JS, Android, iOS, Flutter, APIs, etc along with integration work will be considered a high plus-point.

• Requirement gathering for web and app development projects
• Preparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the clients requirement.
• Drafting user stories, wire frames and project plans based on the requirements of the client
• Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
• Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.
• Project assignment and being clients major communication for ongoing projects.
• Managing project delivery(It covers check of all the SOW points agreed)
• Assigning the technical queries/issues of clients to the technical departments.
• Preparing a full User guide(technical doc/content) of the products for Webkul’s products, Services, and customers in written and video format as well.
• Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
• Market research of the products.
• Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
• Full-time office job, No field work.