Job Description - Business Analyst/ Product Owner (Airline/Aviation Domain) Extensive digital background to support a major web and mobile program. Need to have channel integration experience along with authentication and log in project experience. Working as part of a forward thinking state airline e-commerce team.Skills - - Got strong stakeholder experience.- They must have 3 years of international experience working with customer.- Must have experience in handling multiple projects.- They must be strong in designing the solutions.
Brief- We are looking for a creative, highly skilled Product Owner to become a member of our Product team- The candidate will join a small but growing team that is spearheading the Customer experience domain across South-east Asia and is now scaling the operations to North America region.- The Product Owner will take part in setting up the required governance, processes and methods for product development and will act as a mediator between the business teams and the technical teams, communicating business needs and translating those needs into new product features forthe team to design and implement. As they develop their products, digital Product Owners work with a variety of professionals including Marketing Teams, Clients/Users, Sales etc..Responsibilities:- Setting up the product lifecycle process and standards (Strategy, Releases, Ideation and Features).- Guiding the success of a product and leading the cross-functional team that is responsible for creating and optimizing it.- Providing the deep product expertise needed to lead the organization and make strategic product decisions. The role spans many activities from strategic to tactical and provides important cross-functional leadership.- Setting the creative process of generating, developing and curating new ideas.- Articulating Product requirements in line with business needs. This starts with requirement gathering from important stakeholders and translating these requirements into thorough descriptions and wireframes.- Leading brainstorming sessions with business owners and stakeholders, challenging the required and developing it into coherent requirements.- Setting a product vision and strategy and clearly articulate the business value to the product team so they understand the intent behind the new product or product release.- Owning the roadmap and prioritize building what matters most to achieve the strategic goals and initiatives behind the product.- Planning the product delivery and the timeline for implementation.- Defining the release process and coordinating all the activities required to bring the product to market. This involves bridging gaps between different functions within the company and aligning all the teams involved - namely marketing, sales, and customer support. Responsibilities also include managing dependencies in and across releases to complete release phases and milestones.- Ensure constant optimization of product by defining and monitoring OKR's that define success of product.Key Accountabilities:- Champion the needs of business teams and stakeholders throughout the development process, ensuring deliverables are aligned with the original goals and objectives of the project.- Gather input from a variety of internal and external sources to define product concepts; responds to the needs of customers throughout the development process; analyzes competitors and market trends; evaluates technologies; develops detailed requirements, feature definitions, implementation plans, and internal communications.- Establish goals and reviewing metrics to identify opportunities and deliver success.- Participate in cross-functional teams during the entire lifecycle of product development, including deployment and post-deployment activities. Proactively identifies problems that arise in the project, outlines options, recommends solutions, and escalates as needed.- Communicate product solutions and benefits to customers and stakeholders; including knowledge transfer and training for on-going management of features- Work together with the business to understand and document business requirements for product use cases.- Advise the business and provide suggestions for digital opportunities, based on detailed knowledge of existing data, business objectives and available technology.- Keep up-to-date with the latest technology trends and remain at the forefront of an ever-advancing digital domain.- Define, prioritize and improve the metrics that make Majid Al Futtaim's product offering and value proposition ahead of the curve.- Define the product roadmap for programmatic initiatives across all platforms (Web, Mobile Web, Mobile App)- Manage the full product lifecycle, working closely with engineers to drive new feature development from start to finish - define requirements, write user stories, solve problems, make decisions during development, and lead ongoing improvements.- Interact with 3rd party product, business and technology counterparts; develop productive relationships to facilitate delivery from start to finish.Definition of Success:- Successfully deliver digital products while focusing on customer satisfaction, scope, quality, time and cost.Functional/Technical Competencies:- Some exposure and familiarity of the field of customer experience (eg. theory, practice, strategy and tactics)- Experience working cross-functionally with development, design, business and marketing teams- Experience in delivering B2B SAAS applications, ideally combined with working knowledge of iOS /devices/operating systems, and understanding of general UI guidelines and best practices- Ability to deliver initiatives from conception through to completion- Tech tools needed: Jira, Excel, and wordExperience & Qualifications:- Bachelor's or master's degree in an IT-related field or computer engineering- 5+ years of experience in setting and developing roadmaps for B2B Saas products and delivering them across- Self-starter, self-driven person who can navigate through amorphous and highly agile environments; ability to work independently when required- Ability to meet tight deadlines and prioritize workloads with a track record of taking ownership and driving results- Verbal and written fluency in English is a prerequisite; good listening skills with strong attention to details- Customer-centric approach with a passion for building creative, new digital products with the aim of optimizing the customer experience and business operations- A strong understanding of the entire ad tech ecosystem from both a business and a technical standpoint.Salary and BenefitsCompetitive Pay: We are looking for the right person, and will pay up for her or him.
1. Work with Founders to set a product vision and strategy that delivers unique value based on customer needs and expectation 2. Understand competitive landscape from standpoint of strategy and functional capabilities 3. Establish best practices and processes for product development. Ensure complete adoption of the practices and processes across the organization. 4. Work closely with engineering teams and business team to deliver products and features 5. Enable the customers using tools and support for product demonstration, product adoption and product debugging. 6. Define and implement a data-driven process to measure product adoption and product prioritization. 7. Define a scalable framework for product prioritization keeping customer success, sales and engineering teams in mind.8. Create supporting business cases, including financial impact and benefits statements, to support feature/functionality concepts and sell the concepts to internal audiences through persuasive oral and written presentations. 9. Managing Enterprise Support while working with some of the leading retailers worldwide, solving Customer queries which might range from daily issues to product roadmap discussions with product leaders of enterprise customer
What does this role hold for you ?? - Constantly work with business owners, sales, customer service and operation team to understand Proptiger's mission and then collaborate with technology & design teams to move closer to achieving that mission. - Responsible for steering products throughout the innovation stage & execution cycle, focusing specifically on analyzing, tweaking and promoting your product to our intended customer base. - Create and execute product initiatives focused on driving measurable results in conversions, user engagement and traffic growth on PropTiger website and Apps. - Work with the team to plan and drive execution of consumer-facing features. - Taking care of the entire product line life cycle from understanding customers needs to planning to tactical activities. Finding and elaborating on the market requirements for current and future products by conducting market research supported and customer interaction. - Driving a solution set across teams (primarily Development and Marketing). - Developing and implementing a company-wide go-to-market plan, working with all departments to execute. - Develop detailed, crisp requirements that can be used to create product specifications and architecture for each product. - Successful candidates will be detail driven, have a technical background and have excellent problem-solving abilities. - Should be able to mentor and groom high potential product managers. Apply if you have : - A technical undergraduate degree with some hands-on software engineering experience. - Streamlined thinking and Logical depth to break down complex problems in solvable steps. - Bias towards swift action and hunger for results to figure out what's best for your customer- in short, "Driver Personality with product Judgment skills". - High bar for design and product architecture- something you wish to exemplify in not only your contributions but also the products you work on. - Love for Data: Ability to make quick decisions based on small or large sets of data and embed this as a habit in every key decision you make. - Monitor and measure launched products and feed learnings back into the product development process. - Customer Centricity- Having an emotional connection with your customer and merging objectivity in your analysis while understanding the actual problems that they face. Their problem should be your problem. - 2+ Years of hands-on experience in delivering scalable and effective consumer Internet products. Someone who is ready to roll up his/her sleeves when others have been tired of trying. - Should have strong exposure to analytics and performance measurement tools like Google Analytics, Mixpanel or similar. - Experience with launching mobile-first products will be a big plus. - 2+ years of experience in consumer-facing online/ mobile products is a plus.
Purpose of the Job ▪ Digital Product Lead will be involved in partnering with the Squad Product Owners, Chief Digital Officer(CDO), Sponsors and the bank leadership team to develop and prioritize business initiatives, product strategies, and execution plans. ▪ He/she should be passionate about building products and features that customers love. He/she will join a dynamic and fast-paced environment and work with cross-functional squads to design, build and roll-out features for the digital channels of the bank. ▪ Have a good understanding of Product Management Lifecycle Experience ▪ Proven work experience of 6-8+ years in product management domain preferably in banking domain ▪ Experience of operating within a multi-channel/multi-region brand ▪ Entrepreneurial self-starter who is self-motivated, but also a team player with a professional presence ▪ Should be able to view the product through the lens of the consumer from an intuitive and rational perspective ▪ Demonstrates thought leadership and is able to influence people at multiple levels in the organization ▪ Proven experience of meeting deadlines while managing multiple projects in a fast-paced environment, P&L experience a plus. Knowledge ▪ Understanding of Web, iOS and Android platform capabilities and familiarity with developer ecosystems ▪ Knowledge of Agile software development practices ▪ Deep knowledge of the banking industry’s market trends in digital and opportunities that can maximize business value ▪ Knowledge of latest digital trends (eg., AI, IOT, AR, etc) and their use-cases in banking domain
A Business Analyst at Nagarro is the person who will understand client’s ecosystem and the pertinent problems that need to be solved. Nagarro has a team of business analysts (BA) that specialize in our industry domains. These analysts are responsible for requirement gathering (often onsite at the client location) developing and documenting the requirement specification documents. They also work with the QA group to define and document the test cases to be used for each development effort. The analyst is usually involved in change management and functional testing during the project and acts as a liaison between the client and the development team. They also assist the customer in taking decisions at critical stages of the project based on their understanding of the project and requirements. Nagarro provides training pathways to business analysts, and expects them to fulfill the following functions: Conduct client and end user needs assessment and analyze tasks using appropriate techniques that meet the required objectives. Define customer scenarios to represent each key target audience and identify their goals and tasks. Identify all content required on the site and how it should be organized. Design both high-level and detailed information wire frames as needed to illustrate content organization, processes, and functionality and also assist in creating scope documents and user stories. Presenting, clearly and concisely, various stages of the information architecture development to the client. Provide usability and user interface design recommendations to the design team. Review site during visual design and development to ensure everything works as intended. Perform heuristic site evaluations and analysis for competitive benchmarking. Conduct UAT and assist with usability test development, administration, evaluation, and reporting. Support research and development of the latest user-centered methods and techniques and use it as a foundation for all decisions and deliverables. Manage updates to information architecture documents including site maps, user scenarios, use cases, wireframes, content matrices, flow diagrams, and detailed functional requirements. Prepare Whitepapers about Nagarro experiences in specific industry domain Alternately, his prime responsibilities include: Responsible for understanding and gathering business requirements of the product at any all stages of the product cycle. Documents business requirements in the form of System Requirement Specifications (SRS) document. Creates and maintains all Use Cases of the product. Works with UI Designer to make create mockups/screens of the product UI. He sometimes works with usability expert to choose best usability scenarios. Responsible for doing UAT of the product release. Other Responsibilities: Helps Quality Engineer Analyst (QEQA) in understanding the business requirements of the product. In addition he helps the QA in making building a Test Matrix and Test Plan. Sometimes occasionally he is also responsible for reviewing the Test Cases made by QAE. Helps TL and Developers understand the business requirements of the product. Responsible for managing all change requests raised by the client during the development phase. Helps client in making the product road map. Interacts with the architect to decide on the technical feasibility of the business requirements. Does comparative analysis about competitor products or some tool or libraries to be used for the product. Responsible for creating and maintaining Functional Training Pathways. Sometimes occasionally works with the architect in to identifying performance bottlenecks, security issues, integration issues etc.