2+ Network Management Jobs in Mumbai | Network Management Job openings in Mumbai

IT Operations Engineer - Arcitech AI

Full-time

Navi Mumbai, Maharashtra, India

2-5 Years Experience

IT Operations Engineer - Arcitech AI

Full-time

Navi Mumbai, Maharashtra, India

Position: IT Operations Engineer

Location: Vashi

Employment Type: Full-time

About the Role :

We are seeking an experienced and versatile IT & Desktop Engineer with 3–5 years of hands-on experience

in IT infrastructure support, server management, desktop troubleshooting, and cloud technologies

(AWS/Azure). This role includes system administration, network support, desktop management, and security

operations. The ideal candidate should be capable of handling end-user support as well as backend IT

operations, ensuring smooth functioning of servers, networks, and endpoint devices.

Key Responsibilities

• Manage and maintain servers including installation, configuration, patching, and performance

monitoring.

• Perform routine server administration tasks such as backups, security updates, IAM and logs.

• Manage Active Directory, Group Policies, and access permissions.

• Troubleshoot system and application issues across Windows/Linux.

• Ensure uptime, availability, and reliability of IT infrastructure.

• Support IT security operations including antivirus, firewalls, and vulnerability fixes.

• Maintain IT documentation, SOPs, and configuration records.

• Provide L1/L2 end-user support for desktops, laptops, printers, and other endpoint devices.

• Install, upgrade, and troubleshoot Windows/Mac/Linux OS on client systems.

• Diagnose and resolve hardware, software, and peripheral issues.

• Configure and manage endpoint security tools and policies.

• Manage CCTV configuration, monitoring, and backup processes.

• Perform LAN/WAN troubleshooting including switches, routers, Wi-Fi, and cabling.

• Handle network troubleshooting (DNS, DHCP, IP conflicts, connectivity issues).

• Set up new user profiles, email accounts, and access privileges.

• Support remote users using VPN and remote access tools.

• Oversee identity and access lifecycle (SSO, MFA setups).

• Configure network devices and enforce basic network security standards.

• Monitor security alerts & escalate incidents when necessary.

• Assist in implementing security policies, compliance controls & patching plans.

• Support cloud resources setup, IAM access, and monitoring.

• Monitor systems through tools like Grafana, CloudWatch, Zabbix, or similar.

• Manage license renewals & vendor coordination.

• Support biometric devices & access control systems.

• Assist HR/Operations during onboarding/offboarding processes.

• Collaborate with cross-functional teams to improve IT workflows.

• Participate in IT audits and compliance reviews.

• Conduct periodic infrastructure health checks.

• Identify automation opportunities in IT operations.

• Support procurement decisions for IT equipment & services.

• Perform root-cause analysis for major incidents.

Technical Skills Required

• Windows & Linux server management

• LAN/WAN troubleshooting & network diagnostics

• CCTV configuration and backup management

• Endpoint device configuration & management

• Asset management

• Networking knowledge: DNS, DHCP, TCP/IP, Routing, Switching

• Backup tools & disaster recovery

• IT ticketing systems & ITIL processes

• Security tools: antivirus, EDR, endpoint protection

• Basic cloud concepts (AWS/Azure)

Industry

• IT Services and IT Consulting

Employment Type

Full-time

Job Title: Senior Manager – Jewellers Block Insurance (Sales)

Industry: Insurance Broking

Location: Mumbai Experience: 4–10 Years (Relevant Experience in Jewellers Block insurance is Mandatory)

Role Overview

We are seeking to onboard a seasoned professional with strong domain expertise in *Jewellers Block Insurance*, with a primary focus on *business development and client acquisition within the jewellery and bullion segment. The role involves driving revenue growth by acquiring and managing high-value clients, while also supporting *risk assessment, policy structuring, and claims advisory. The ideal candidate should possess a balanced understanding of both *sales strategy and technical insurance aspects, enabling effective engagement with jewellers, wholesalers, manufacturers, and trade associations.

Key Responsibilities

1. Business Development & Sales

• Drive acquisition of new clients within the jewelry ecosystem, including retail jewelers, wholesalers, manufacturers, and exporters.

• Develop and execute targeted sales strategies for Jewellers Block Insurance products.

• Identify cross-selling and up-selling opportunities, including allied covers such as fidelity guarantee and liability insurance. • Build strong networks within jewellery markets, trade bodies, and associations.

2. Client Advisory & Relationship Management

• Act as a trusted advisor to clients by understanding their business model and associated risks.

• Provide end-to-end guidance on appropriate insurance coverage, exclusions, and policy structuring.

• Maintain long-term relationships with key clients, ensuring high retention and repeat business.

3. Policy Structuring & Placement Support

• Collaborate with underwriting teams and insurers to structure customised Jewellers Block policies, including: o Stock coverage (on premises, exhibitions, and transit) o Transit risks (including Angadia and courier movements)

• Engage with insurers such as New India Assurance Company Limited, IFFCO Tokio General Insurance Company Limited, and SBI General Insurance Company Limited for quotations and policy issuance. 4. Risk Understanding & Client Support

• Conduct preliminary risk assessments and coordinate detailed risk inspections where required.

• Guide clients on improving security standards (vaults, surveillance, alarms) to enhance insurability and pricing. 5. Claims Support & Coordination

• Assist clients during claims by ensuring timely intimation and documentation.

• Coordinate with surveyors and insurers for smooth claim processing and settlement.

• Provide advisory on claim documentation, including inventory reconciliation and valuation.

Key Requirements

• Proven experience in sales of Jewellers' Block Insurance or similar high-value insurance products

• Strong understanding of: o Policy structures, inclusions, and exclusions o Transit coverage mechanisms (Angadia, courier, personal carriage) o Fidelity Guarantee and Third-Party Liability extensions o Concepts such as “mysterious loss” and stock valuation

• A strong network within jewellery markets (Zaveri Bazaar, bullion traders, etc.) will be a significant advantage.

Educational Qualification

• Graduate in Commerce / Finance / Business Administration

• Insurance certifications (III / IRDAI) will be an added advantage.

Key Competencies

• Strong sales acumen and negotiation skills

• Client relationship and stakeholder management

• Commercial awareness and revenue orientation

• Ability to handle high-value and sensitive client portfolios

Performance Metrics (KPIs)

• New business premium generated

• Client acquisition and retention ratio

• Cross-sell / up-sell conversion rate

• Client satisfaction and claim support efficiency

Regards,

Radhika Sharma

HR Manager,

Estabizz Fintech Private Limited