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Network Management Jobs in Mumbai

Network Management Jobs in Mumbai

Explore top Network Management Job opportunities in Mumbai from Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.
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Mumbai, Pune, Bengaluru (Bangalore), Delhi
1 - 6 yrs
₹2.5L - ₹6L / yr
Customer Support
Technical support
Administrative support
Operations support system
Product support
+12 more

True medicines at true prices! 

Our motto is to deliver value-added solutions for Indian patients beyond just pills. Our goal is to make healthcare accessible to every patient and bring it within their price range. 

Headquartered in Mumbai, we are excited to build a strong product and operations team, which is passionate to build innovative solutions and willing to go the extra mile to ensure the customer has the best experience.  

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our internal team's technical issues. You will support the users by acting as the liaison between the customer and other internal teams. Your ability to work in a complex networking environment will also make you an ideal candidate. 

What you will be doing:

  • Mastering the Truemeds internal platform in order to efficiently and effectively diagnose, troubleshoot, and identify solutions to promptly resolve customer/users issues
  • Support users via live chat & phone. Respond to user's technical support requests and feature-related questions
  • Create and maintain product-related documentation, internal and external
  • Debug user issues and create reproducible test cases for engineers to resolve
  • Properly escalating unresolved issues to appropriate internal teams while providing clear steps to reproduce and detailed troubleshooting steps
  • Understand user goals and their desired outcome from using the product.
  • Document use cases and feature requests

What we are looking for:

  • Previously done customer support role. Preferably technical customer support
  • You're data-driven and analytical
  • Excellent follow-up skills with great attention to detail
  • You are comfortable in a startup environment; are self-motivated move quickly, and wear many hats
  • You have a highly structured work approach, the ability to manage multiple activities in parallel
  • Good communication skills: English / Hindi / Marathi / Bengali 

Location:

  • Kailash Industrial Estate - Vikhroli / Powai, Mumbai.
  • Kasba Industrial Estate - Kolkata
  • Naraina Industrial Area Phase 1 - Delhi 

Timings:

12.00 PM to 9 PM

Working Structure:

In-Office: Monday - Saturday

Remote: Sunday 

1 Weekly off, 2 Monthly offs. 


Joining:

Immediately.

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Information Technology & Services

Agency job
via Qrata by Rayal Rajan
Mumbai, Navi Mumbai, Pune, pune
4 - 9 yrs
₹10L - ₹20L / yr
Workday
Customer Support
Problem solving
JD for HCM Functional Consultant

3+ years of experience of Workday HCM configuration experience, across 2+ Workday modules (deployment experience

Key responsibilities

  • Support with design/requirements workshops
  • Lead on design/requirements workshops for smaller pieces of work (below 300 hours)
  • Confident in configuring workday with the ability to reference Workday Community for clarity
  • Ability to create effort estimates based on requirements
  • Excellent problem solver
  • Wants to master additional modules of Workday
  • Support and mentor junior resource based in Portugal/UK
  • Achieve a high level of utilisation
  • Be consultative in their customer approach
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at Birla Soft

8 recruiters
DP
Posted by Naveen Anumula
Hyderabad, Pune, Mumbai, Bengaluru (Bangalore), Delhi, Gurugram, Noida, Chennai, Coimbatore
4 - 10 yrs
₹9L - ₹24L / yr
Java
J2EE
jQuery
GWT
JSP
+8 more
  • 4+ yrs of experience having strong fundamentals on Windchill Customization & Configurations, Reporting Framework Customization, Workflow Customization , Customer handling
  • Strong Customization background around Form Processors, Validator, data utilities, Form Controllers etc.
  • Strong Programming skills in Java/J2EE technologies – JavaScript, GWT, JQuerry, XMLs, JSPs, SQL etc.
  • Deep Knowledge in Windchill architecture
  • Experience in atleast one full lifecycle PLM implementation with Windchill.
  • Should have strong coding skills in Windchill development and Customization, ThingWorx Navigate Development (Mandatory), Thing Worx Architecture Configurations Mashup creation, ThingWorx and Windchill Upgrade
  • Should have Build and Configuration management (Mandatory) - HPQC \JIRA\Azure\SVN\GITHUB \ Ant
  • Knowledge & Experience in Build and Release process
  • Having worked on custom upgrade will be a plus.
  • Understanding of application s development environment, Database, data management and infrastructure capabilities and constraints. Understanding of Database administration, Database design and performance Tuning
  • Follow Quality processes for tasks with appropriate reviews. Participate in sharing knowledge within the team.
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at Truemeds India

3 recruiters
DP
Posted by Mangesh Toraskar
Mumbai, Delhi, Bengaluru (Bangalore), Kolkata
1 - 3 yrs
₹2L - ₹4L / yr
Technical support
Customer Support
Data Analytics

True medicines at true prices! 

Our motto is to deliver value-added solutions for Indian patients beyond just pills. Our goal is to make healthcare accessible to every patient and bring it within their price range. 

Headquartered in Mumbai, we are excited to build a strong product and operations team, which is passionate to build innovative solutions and willing to go the extra mile to ensure the customer has the best experience.  

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our internal team's technical issues. You will support the users by acting as the liaison between the customer and other internal teams. Your ability to work in a complex networking environment will also make you an ideal candidate. 

What you will be doing:

  • Mastering the Truemeds internal platform in order to efficiently and effectively diagnose, troubleshoot and identify solutions to promptly resolve customer/users issues
  • Support users via live chat & phone. Respond to user's technical support requests and feature-related questions
  • Create and maintain product-related documentation, internal and external
  • Debug user's issues and create reproducible test cases for engineers to resolve
  • Properly escalating unresolved issues to appropriate internal teams while providing clear steps to reproduce and detailed troubleshooting steps
  • Understand user goals and their desired outcome from using the product.
  • Document use cases and feature requests

What we are looking for:

  • Previously done customer support role. Preferably technical customer support
  • You're data-driven and analytical
  • Excellent follow-up skills with great attention to detail
  • You are comfortable in a startup environment; are self-motivated move quickly, and wear many hats
  • You have a highly structured work approach, the ability to manage multiple activities in parallel
  • Good communication skills: English / Hindi / Marathi / Bengali
Read more

at Invideo

6 recruiters
DP
Posted by Ankit Solanki
Mumbai
2 - 5 yrs
Best in industry
chat
Sales
Customer Support
Email Marketing
InVideo is looking for a Customer Technical Support Representative to drive proper adoption of our product and upsell. You are expected to provide the highest level of customer delight and value. You will work directly with customers. You play a crucial role in engaging with the customer and building a strong relationship between InVideo and the customer. You will act as an advisor and serve as the point of contact for multiple customers. In short, the entire role is to deliver happy, satisfied & loyal customers. You’ll also interact with users as a whole by making and maintaining resources like FAQs, tutorials, troubleshooting guides, and surveys. You’ll keep these concise, up-to-date, and easy-to-find so that the most important information about InVideo is just a click away whenever customers need it.
 

Responsibilities
============
- Serve as the primary contact for all customer-facing support and service issues
- You will be talking to customers over email & live chat.
- Quickly address customer inquiries via email, LiveChat, and other online methods using excellent interpersonal skills
- Maintain a deep understanding of InVideo products both technically and functionally
- Resolve and provide solutions for customer queries. You will be expected to resolve technical and non-technical queries/issues.
- Educate customers about the most relevant features for their specific business needs and have the skill to turn the good conversation into sales pitches
- You will investigate problems, verify facts, and figure out resolutions
- Skilled at handling multiple queries and upselling.
- Discover and document customer pain points to advance current support procedures
- Communicate with key team members on common or critical issues, assisting in the resolution of technical issues
- Punctual and professional with a project management mindset and can-do attitude
- Stay up to date with InVideo tool updates and changes.

Required Qualifications & Skills
========================
- Bachelor’s degree in Engineering/computer science
- 0-2 years of customer support experience
- Must have excellent English verbal communication skills and telephone manner, but know it’s equally important to listen and understand your customers
- Excellent writing, spoken and email skills

Good to have
===========
- Passionate about great customer experience and customer delight
- Calm and collected - You will stay calm and can be the rock for those who come to us when they need help
- Patient and attentive - You will have to display patience and empathy while listening to our customers through critical issues and figuring out what they need
- Willing to learn - You love learning how things work and you’re always looking for ways to innovate and improve processes.
- Agile - You can move quickly and adapt to a fast-paced and constantly evolving environment. You will be on the front lines of a highly visible, fast-growing brand

Additional notes:
===========
5.5 days a week.
8-hour shifts for 5 days
4-hour shift on the 0.5 days (half day)Rotational shift in a 24*7 support environment.Uncapped sales incentives and best-in-industry salaries.
 
 
 
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DP
Posted by Gourang Parmar
Mumbai
0 - 3 yrs
₹2L - ₹4L / yr
Customer Service
Customer Support

Job responsibilities of the candidate include

  • Politely speaking with customers and understanding their queries.
  • Documenting customer queries in system.
  • Responding to customer queries based on SOP.
  • Min 12th passed

 

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at ORBO

4 recruiters
DP
Posted by Hardika Bhansali
Mumbai, Noida
0 - 2 yrs
₹3L - ₹8L / yr
C++
Visual C++
Object Oriented Programming (OOPs)
Multithreading
Debugging
+17 more

Who Are We

 

A research-oriented company with expertise in computer vision and artificial intelligence, at its core, Orbo is a comprehensive platform of AI-based visual enhancement stack. This way, companies can find a suitable product as per their need where deep learning powered technology can automatically improve their Imagery.

 

ORBO's solutions are helping BFSI, beauty and personal care digital transformation and Ecommerce image retouching industries in multiple ways.

 

WHY US

  • Join top AI company
  • Grow with your best companions
  • Continuous pursuit of excellence, equality, respect
  • Competitive compensation and benefits

 

 

You'll be a part of the core team and will be working directly with the founders in building and iterating upon the core products that make cameras intelligent and images more informative.

 

To learn more about how we work, please check out

https://www.orbo.ai/ .

 

We at Orbo are looking for developers who have passion for technology, ability to deploy new and novel technologies in environments that are often low on humans as well as capital. From solving complex algorithm problems, software development engineers also develop complex algorithms to solve real-life crises and are involved in the system design of several applications and thus contributing to their technical architecture. 


Responsibilities:

  • To determine the scope of software development projects.
  • Collaborating with the software development team on application design and development.
  • Developing software and overseeing the deployment of applications across platforms.
  • Performing diagnostic tests and debugging procedures.
  • Creating end-user application feedback channels.
  • Optimizing software by performing maintenance, updates, and upgrades.
  • Documenting processes and maintaining software development records.
  • Keeping up to date with C++ standards and advancements in application development.

Requirements:

  • Bachelor's degree in computer science, information systems, or similar.
  • Strong understanding of OOPs, SDL.
  • Problem solving with data structure and algorithms.
  • Build tools(make/Cmake/Ninja/Bazel)
  • Experience with OS & hardware specific development (SIMD, AVX, AVX2)
  • Having knowledge of 3rd Party library integration (OpenCV, Tensorflow, NCNN, TNN, liptorch, Openvino, ONNX runtime)
  • Worked with Modern C++ 
  • Worked with Linux & Windows
  • Experience with multi threading and multi processing 
  • Superb analytical and problem-solving skills.
  • Excellent collaboration and communication skills.
  • Great organizational and time management skills.
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IT Industry

Agency job
via Sygnific Services by Sheeba Patel
Mumbai
1 - 15 yrs
₹7L - ₹8L / yr
ArcGIS
Technical support

Role:-ArcGis Enterprise Support

Location:-Thane

JD:-

Provide support for:-
ArcGIS Enterprise installation, configuration & management of the below over cloud:-
ArcGIS Server
ArcGIS Enterprise Portal
ArcGIS Web Adaptor
ArcGIS Data Store
ArcGIS Geoevent
ArcGIS Monitor
ArcGIS License Manager
ArcGIS Desktop
Patching ArcGIS components
Configuring ArcGIS Enterprise security
Data management in user provided MXDs/Database including modifying schema in data, creating feature class, managing Domain/Subtypes, adding Attribute Indexes, Rebuilding Indexes, Archiving, create Attachments, versioning, relationships, joins, etc.
Publishing & troubleshooting various services like Map, Feature service, Geoprocessing service, Image services etc.
Managing users, groups and content in ArcGIS Enterprise Portal
Creating & managing web maps, scenes and web apps
Connecting to ArcGIS Server/Portal for ArcGIS from ArcGIS Desktop/ArcGIS Pro
Break/Fix support
Support monthly changes including apps, data and user management which includes (but is not limited to) managing data in MXDs, publishing services, tuning and performance, adding/modifying database(SQL/POstgreSQL) users, Portal content management, etc.
Creating users, schema & granting permissions over SQL, PostgreSQL databases.
Creation and renewal of SSL domain certificates for IIS, Tomcat and AWS load balancers and configuring them.
Troubleshooting All of the above
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at Andesoft Consulting

6 recruiters
DP
Posted by Ashish Sharma
Remote, Mumbai
0 - 2 yrs
₹2L - ₹2.5L / yr
Customer Support
Customer Service

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

 

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

 

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

 

 

You will be responsible for -  

  • Manage incoming phone calls from the Company’s Customer Service number
  • Generate sales leads if needed for equipment upsells and trade-ins
  • Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
  • Provide accurate, valid and complete information by using the right methods / tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Go the extra mile to engage customers

 

Requirements –

 

  • All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity working with Customer Relationship Management (CRM) systems and practices
  • Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

  • Any Graduate or Post Graduate or HSC
  • 1 Year of Professional Experience.

 

Great to have’s: Must have skills or competencies.

  • Strong written and verbal communication skills
  • A basic understanding of mobile phones and computers (Apple)
  • Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

 

What we offer you? 

  • An open minded, collaborative culture of enthusiastic technologists.
  • Getting to work with our clients and be part of the next level evolution.

 

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

 

 

Company Profile: http://www.andesoftconsulting.com

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Pioneers in Education Industry for Entrepreneurs Trainings

Agency job
via Smart HR Consultants by Smart HR
Andheri west, Mumbai
3 - 7 yrs
₹4L - ₹6L / yr
Presentation Skills
Content Strategy
Communication Skills
Executive Assistant, Female Candidate with excellent communication skills and detailed exposure on Strategy and Sales shall be considered. Candidates with minimum 1 year experience. Willingness to Travel and Flexible enough. Location: Andheri West, CTC upto 6 lac P.A.
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at Financial Hospital

2 recruiters
DP
Posted by Manish Hingar
Mumbai
1 - 3 yrs
₹1L - ₹3L / yr
Communication Skills
Tech Support
Customer Success
Job Responsibilities: Responsible for providing assistance to end-users who’re using our products (Online Platform) Catering to queries related to platform Taking care of users Onboarding process Skill Set Required: Good communication skills Good Technical Skill (for using online platform) Graduate Good analytical and problem solving skills Good interpersonal and customer care skills
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