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Solutions Engineer – Technical Customer Success Owner

Location: Pune | Experience: 2–4 years

About FlytBase

FlytBase powers 24/7 autonomous drone and robot operations across industrial sites—solar farms, refineries, rail yards, and more. With deployments at 300+ sites globally and customers like Oxy, CSX, and Anglo-American, we’re scaling the future of Physical AI.

What You’ll Own

This isn’t a demo-and-disappear job. You’ll lead from discovery to deployment—owning the full technical cycle for enterprise drone automation.

• Customer Success & Technical Discovery: Be the go-to advisor for clients—understand pain points, run PoCs, and deliver solutions they can scale.
• Sales Engineering: Assist in GTM execution, drive revenue with compelling value stories, and close enterprise deals.
• Product Feedback Loop: Turn customer insight into roadmap impact—collaborate with product & engineering to build what the market really needs.
• Thought Leadership: Represent FlytBase at expos, train customers, lead webinars, and create high-signal success stories.

Who You Are

• 2–4 years in enterprise SaaS, robotics, drones, or IoT (customer-facing)
• Proven experience in technical pre-sales or onboarding
• Excellent communicator—comfortable with CEOs and CTOs alike
• Obsessively curious, fast learner, and bias for execution
• Writes clearly, thinks logically, and simplifies complexity
• Bonus: Experience with UAV systems, DJI, APIs, or deployment architecture

AI-Native, Full-Stack Mindset

• Use AI to prototype, scale outreach, and optimize delivery
• Write docs, guides, and customer content that actually helps
• Solve problems—not just show features.

Who We’re Not Hiring

• Slide flippers who disappear after demos
• “That’s not my job” types
• Activity-over-outcome operators
• Anyone allergic to complexity or documentation

Who You’ll Work With

• Sales → Demo, close, and support GTM
• Product → Shape roadmap with insights from the field
• Engineering → Translate problems into features and fixes
• Marketing → Co-build stories that drive adoption.

Ready to Fly?

Apply now: https://forms.gle/4QAUqJxgT7TevpX86

If this felt too intense, it’s probably not for you. But if it sparked a fire—you know what to do.

Description :

Key Responsibilities :

Primary Database Expertise :

1. One resource should have PostgreSQL as their primary database expertise.

2. One resource should have MySQL as their primary database expertise.

3. One resource should have either PostgreSQL or MySQL as their primary database expertise.

Secondary Database Skills :

- Proficiency in other databases such as MongoDB, MSSQL, ElasticSearch, Oracle, and Redis is a plus.

- Hands-on experience with databases in cloud environments, including GCP, AWS, or Azure, is a must.

- Familiarity with database migrations on GCP, AWS, or Azure cloud platforms is advantageous.

Qualifications and Skills :

- Minimum of 4 years of hands-on experience with MySQL, PostgreSQL, and MSSQL databases.

- Strong logical thinking skills to analyze and solve complex database-related issues.

- Excellent communication and articulation abilities, with the capacity to interact effectively with both technical and non-technical stakeholders.

- Proficiency in handling customer calls and addressing their database-related queries and concerns.

- Experience in one of the following primary databases : PostgreSQL, MySQL.

- Knowledge of secondary databases like MongoDB, MSSQL, ElasticSearch, Oracle, and Redis is a plus.

- Prior experience with database administration in GCP, AWS, or Azure cloud environments.

- Familiarity with database migration processes on cloud platforms is a beneficial skill.

This role offers an opportunity to work with diverse database technologies and cloud platforms, making it an ideal position for a skilled Senior DBA who enjoys a dynamic and challenging environment. If you have a strong database background and are looking to take your career to the next level, we encourage you to apply.

At least 5 years of experience in testing and developing automation tests.

A minimum of 3 years of experience writing tests in Python, with a preference for experience in designing automation frameworks.

Experience in developing automation for big data testing, including data ingestion, data processing, and data migration, is highly desirable.

Familiarity with Playwright or other browser application testing frameworks is a significant advantage.

Proficiency in object-oriented programming and principles is required.

Extensive knowledge of AWS services is essential.

Strong expertise in REST API testing and SQL is required.

A solid understanding of testing and development life cycle methodologies is necessary.

Knowledge of the financial industry and trading systems is a plus

• 7+ years of experience in IT
• Demonstrable expertise in Golang development services, including a deep understanding of its syntax, advanced features, and standard library
• Familiarity with Go routines and channel patterns, as well as experience in writing high-performance Go code
• Solid grasp of web development fundamentals, including HTTP/HTTPS protocols, RESTful API design, data structures, and WebSockets
• Experience with designing and implementing microservices in Go and an understanding of containerization and orchestration technologies like Docker and Kubernetes

Company Profile:

A global industry leader in the manufacturing industry for over 90 years, we are dedicated to keeping the world in motion across a diverse range of sectors, from conveyor systems to container cranes. Our cutting-edge drive technology is a cornerstone of modern mechanical and plant engineering, and we continue to shape the trajectory of this field both now and in the future.

Key Facts:

The workforce of over 21,000 worldwide, including 900 engineers and 600 researchers, as well as a significant number of trainees and development professionals.

Achieved sales totalling 4.2 billion Euros, reflecting our substantial impact on the industry.

Our commitment extends beyond business, as we actively prioritise inclusion, diversity, fair partnerships, and responsible resource utilization. With a presence in 54 countries, we maintain 17 production facilities and 88 Drive Technology Centers across five continents, ensuring rapid response, short delivery times, and personalized on-site assistance to our customers.

Responsibilities:

As an Assistant Manager/Engineer in the Branch Service team, you will play a vital role in ensuring our customers receive exceptional service and technical support. Your responsibilities will include:

• Providing service support to customers based on sales requirements.
• Offering technical support to sales engineers and customers.
• Planning and attending pending service jobs promptly.
• Responding to emergency service requests within designated timeframes.
• Inspecting customer units, performing failure analysis on-site, and providing service estimates to sales engineers.
• Performing geared-motor servicing at customer locations based on confirmed sales documentation.
• Conducting geared-motor servicing at the Service Center as per written confirmation.
• Coordinating and arranging the service of geared motors requiring off-site servicing.
• Conducting service training for customer engineers upon request from sales.
• Maintaining thorough documentation of service orders and files.
• Updating records in the system for the branch and Head Office.
• Providing feedback for maintaining necessary spare inventory at the branch in coordination with the Branch Manager/Regional Manager.
• Ensuring the Service Center, tools, tackles, and equipment are well-maintained.
• Assisting in other tasks as directed by the Branch Manager/Regional Manager in the absence of service jobs.
• Ensuring documentation and records adhere to QMS department procedures.

Authority:

• Preparing and providing service estimates.
• Creating and signing service reports for customer review.
• Deciding on component replacements during service jobs up to Rs.10,000 (in collaboration with Manager Service/Branch Manager).
• Making informed decisions on the course of actions during service engagements.

Dimensions:

• Area: Responsible for all regions within the sales branch.
• Customer Value: Handling service for 250-300 customers.

Profile:

• Education: Diploma in Mechanical/Electrical Engineering from a reputable institute.
• Experience: A minimum of 3 years experience in maintenance or servicing similar products within any engineering industry.
• Skills Required: Proficiency in Customer Relationship Management, strong Repairing and Troubleshooting skills, effective Communication Skills.

What We Offer:

• A collaborative and transparent working environment.
• Structured employee development programs and mentoring support.
• Personalized training to ensure a smooth onboarding experience.
• Access to state-of-the-art technology and excellent working conditions.
• An organization that values energy efficiency, social responsibility, and environmental protection.

About Tweeny:
We are a team of passionate software Ninjas who design scalable software solutions.

We solve some of the interesting problems for our clients in a variety of sectors. We are also developing our own products where we are seeking bright minds with creative thinking.
We are a fast-paced and young team of fun-loving engineers. For us, work is not just a job but it's a way to grow & learn together while doing what we love.

We are looking to hire on MERN stack position (full stack engineering profile) although if you have worked only on either ReactJS/Native or NodeJS stack, please do apply as well.

We are hiring for a few specific teams at our organization that is building utility and functional web application experiences (as marketplace applications) that solving some interesting problems for remote workforce management.

Requirements:

• 2-5 years of experience working with React JS, Node JS, and other advanced JavaScript libraries and frameworks.
• Ability to understand business requirements and translate them into technical requirements.
• Strong software engineering skills with the proven ability to build, deploy, and maintain a scalable codebase.
• Experience working with remote data using RESTful APIs and JSON.
• Strong understanding of development tools and technologies like ES6, Redux, Immutable, JSX Components, Bootstrap, HTML, CSS, Git, NPM, Express.
• Strong understanding of any build tool like Webpack, Babel, Gulp, or similar.
• Strong affinity for benchmarking and performance optimization.
• Experience deploying applications to the cloud and setting up CI/CD is a plus.
• Experience building container images using tools like Docker is a plus.
• Ability to learn new languages and technologies.
• B.E/B.Tech in Computer Science, Engineering, or a related field.

• Produce clean, efficient code based on specifications
• Integrate software components and third-party programs
• Verify and deploy programs and systems
• Troubleshoot, debug and upgrade existing software
• Recommend and execute improvements for the software development and software delivery life cycle
• Ensure the highest standard of performance, quality, and responsiveness of the applications.