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The selected candidate is required to fine tune LLM models, train them in distributed mode using SLURM framework, perform the necessary data engineering, training process monitoring and tuning, analysis, and documentation.
Job Title: Receptionist
Job Summary:
We are looking for a friendly and organized Receptionist to join our team. The ideal candidate will greet visitors, manage incoming calls, schedule appointments, and provide general administrative support.
Key Responsibilities:
- Greet and direct visitors
- Answer and direct phone calls
- Manage front desk activities and maintain a tidy reception area
- Schedule appointments and manage calendars
- Handle incoming/outgoing mail and deliveries
- Provide general administrative support
Job Requirements:
- Fluent in English and Kannada
- High school diploma or equivalent
- Excellent communication skills
- Proficiency in Microsoft Office Suite
- Strong organizational and multitasking abilities
Working Conditions:
- Environment: Office setting
- Schedule: Full-time position with standard office hours from 10am to 7pm. Occasional overtime may be required.
Ducom Instruments now have openings for the position of Project Engineer-Level-3. The candidate’s responsibilities include the completeness of engineering projects by organizing and controlling project elements to meet the target deadline.
Job Code: Project Engineer-Level-3
Engineer-Level-3 is required for pre-testing of customized products, suggesting improvements in design, verifying all parameters are met according to technical specifications and developing new projects. Assist the R & D department in developing new products.
Job description:
- Participate in kick-off meetings for customized projects to finalize technical specifications sheets.
- Interact with customer design during the finalization of the technical specification sheet with the customer.
- Develop new or modified designs for customized projects.
- Participate in FMEA techniques during the design stage.
- Validate customized projects according to the technical specifications.
- Record, and create reports, graphs, and calculations for test results.
- Determine the failures to meet technical specifications and interact with departments to overcome them.
- Suggest modifications, if required for projects to design department
- Interact with design, marketing, and customer for any changes required on the technical specifications sheet.
- Interact with the purchasing department for unsatisfactory performance of BOM (Bill of Materials)
- Interact with the quality department for deviations noticed on manufactured components.
- After ensuring the satisfactory performance of the instrument, prepare a test report and obtain the concurrence of final testing.
- Introduce value engineering techniques to reduce cost of components.
- Monitor all departmental projects and test results.
- Assist R&D department in developing new products.
- Travel to customer sites for installation and commissioning of instruments, attend troubleshooting and prove out test results as and when required.
- Assembly of components, integration and testing.
- Any other responsibilities are assigned when required.
Requirement:
- BE in Mechatronics/Robotics/Electronics & Instrumentation/Electrical & Electronics
- Minimum 2-3 years of experience in product testing
- Familiar with OEM design procedures and system
- Teamworking and multitasking skills and Good written and verbal communication skills
About the Role
Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.
About us
Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.
We are a young company with humble beginnings in 2011 that grew from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.
Why should you join us?
- You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
- You enjoy resolving customer issues and providing feasible solutions.
- You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
- You consistently thrive for excellence.
What will you do?
- You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
- You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
- You will explore customer data to identify trends with the objective of issue resolution.
- You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
- You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
- You will be working in different shifts so as to ensure the client issues are addressed on time.
What we look for?
- 2-5 years of experience in 24x7 customer support operations.
- You have experience in B2B Software support and understanding of Saas platforms
- You have excellent communication skills, ability to identify complex customer problems.
- You possess a sense of urgency for problem resolution and knows where to go for that resolution.
- You have the eagerness for learning and staying up-to-date on new product or policy changes.
- Start-up experience would be a plus.
- You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.
Main Responsibilities:
- Should be accountable for the deliverables of assigned MS Dynamics CRM functionality
- Should be able to work with Business groups, Architects to understand the functional expectations, produce technical solutions and documentation
- Should be able to conceptualize and design solution, independently customize, develop/code using MS Dynamics 365 and technologies such as C#, .Net, Integration technologies including SQL Server & Kingsway Soft
- Should be able to own technical impediments, liaise with various groups and troubleshoot /resolve
- Participate in the Scrum process activities including Sprint Planning and Estimating sessions, Daily Stand-ups, Sprint Demos and Sprint retrospectives.
Basic Qualifications:
- 4+ years’ strong experience in MS dynamics 365 implementations & support and extensive experience with C#, .NET, JavaScript, Power apps
- Strong experience in Web API development and plug in’s
- Strong experience in integration technologies including SQL Server & KingswaySoft to connect internal & third-party systems
- Experience with Power BI, SQL Server Integration Services, ASP.net, client-side JavaScript frameworks, Xamarin.
Preferred Qualifications:
- Strong experience using Microsoft Azure Dev Ops, MS Visual Studio and MS SQL server
KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads.We see our hard work rewarded in tangible ways every day and we believe that intelligence is most powerful when paired with humility. We're motivated by the opportunity to impact and improve every facet of a trillion-dollar industry that touches everyone's lives. KeepTruckin is proud to be a Forbes Cloud 100 company, a 2020 Career-Launching Company by Wealthfront and named a Forbes Best Startup Employer 2020.
About the Role:
As a Senior Frontend Engineer, you will play an integral part in designing components and platforms for new services within KeepTruckin's Freight product line. You will implement complex features using modern frameworks and work on a fast-growing team eager to make a significant impact by connecting the world's trucks.We are looking for senior engineers who are driven by impacting and revolutionizing a space where the last major technical innovation was the invention of the diesel engine. We are seeking team players who have strong problem solving skills, and thrive on innovation and continuous improvement. We pride ourselves on our culture and the ability to work effectively across a highly diversified team.
What You'll Do:
Work alongside product and other cross-functional counterparts including designers, back end, and QA on features that power freight productsCreate the best possible user experience in our web applications, and come up with creative, outside-the-box solutions for complex problemsWrite modular and maintainable front-end code, and actively participate in writing unit tests, improving quality, and performing code reviewsParticipate in full SDLC process in a CI/CD centered development, and actively work on our AWS cloud infrastructureResearch new technology and design patterns in collaboration with fellow engineers; propose changes that bring both short term and long term benefits
What We're Looking For:
BTech/MTech in Computer Science or related fields and 5+ years of experience building front-end software that is shipped in productionExperience with modern front-end frameworks, patterns, and browser technologies, and experience building single-page frontend applicationsExpert in HTML, CSS, JavaScript, and other display-centric web technologies, and in at least one modern JS framework (ReactJS, AngularJS, VueJS, etc)Proficient knowledge of asynchronous request handlingExperience working with REST APIs, GraphQL, -or- similar APIs, and experience with automated testing, Agile/Scrum, and SaaS, as well as B2B Enterprise applications and AWS infrastructureCreating a diverse and inclusive workplace is one of KeepTruckin's core values.
We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.Please review our Candidate Privacy Notice here. ( https://drive.google.com/file/d/1Xs7GivrHCj05XC6-mn6MsRGG3V5AcgZ5/view?usp=sharing )
- Mandatory: Docker, AWS, Linux, Kubernete or ECS
- Prior experience provisioning and spinning up AWS Clusters / Kubernetes
- Production experience to build scalable systems (load balancers, memcached, master/slave architectures)
- Experience supporting a managed cloud services infrastructure
- Ability to maintain, monitor and optimise production database servers
- Prior work with Cloud Monitoring tools (Nagios, Cacti, CloudWatch etc.)
- Experience with Docker, Kubernetes, Mesos, NoSQL databases (DynamoDB, Cassandra, MongoDB, etc)
- Other Open Source tools used in the infrastructure space (Packer, Terraform, Vagrant, etc.)
- In-depth knowledge on Linux Environment.
- Prior experience leading technical teams through the design and implementation of systems infrastructure projects.
- Working knowledge of Configuration Management (Chef, Puppet or Ansible preferred) Continuous Integration Tools (Jenkins preferred)
- Experience in handling large production deployments and infrastructure.
- DevOps based infrastructure and application deployments experience.
- Working knowledge of the AWS network architecture including designing VPN solutions between regions and subnets
- Hands-on knowledge with the AWS AMI architecture including the development of machine templates and blueprints
- He/she should be able to validate that the environment meets all security and compliance controls.
- Good working knowledge of AWS services such as Messaging, Application Services, Migration Services, Cost Management Platform.
- Proven written and verbal communication skills.
- Understands and can serve as the technical team lead to oversee the build of the Cloud environment based on customer requirements.
- Previous NOC experience.
- Client Facing Experience with excellent Customer Communication and Documentation Skills
- Relevant experience in building a mobile application using React Native.
- Your primary focus will be on developing user interface components for mobile and implementing them following well-known React workflows. (such as Flux or Redux)
- You will ensure that these components and the overall application are robust and easy to maintain.
- You will be coordinating with the rest of the team working on different layers of the infrastructure.
- Should have published at least 2 live hybrid mobile applications.
- Good understanding of Android / iOS / Web design guidelines, SDK and excellent JavaScript skills.
- Expertise in RESTful APIs development.
- Expertise with code testing best practices, including unit and integration testing to ensure a quality of code.
- Familiarity with code versioning tools such as Git, TFS and Agile/SCRUM Development methodologies



