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Position: Accounts Executive

Location: Indore (Work From Office)

Experience: 2-3 years

Job Description:

We are seeking a detail-oriented and experienced Accounts Executive to join our team at Nway Technologies. The ideal candidate will be responsible for managing day-to-day accounting activities and ensuring accurate financial records.

Key Responsibilities:

• Handle day-to-day accounts operations, invoices, and payments.
• Manage and reconcile ledgers, ensuring proper entry and reconciliation.
• Utilize accounting software like Tally to maintain financial records.
• Prepare and maintain financial statements, reports, and tax documents.
• Perform bank reconciliation and ensure accuracy in all financial transactions.
• Collaborate with internal teams for cross-functional support on accounting-related tasks.

Skills & Qualifications:

• Bachelor's degree in Commerce, Finance, or related field.
• 2-3 years of experience in accounting roles.
• Proficiency in Tally and ledger management.
• Strong knowledge of day-to-day accounting activities, including reconciliation processes.
• Good understanding of financial regulations and compliance.
• Strong attention to detail and excellent analytical skills.
• Ability to work independently and as part of a team.

Job Summary:

The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.

Responsibilities/Duties:

1. Prompt Customer Response:

·        Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.

2.   Record Keeping:

·        Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.

3.   Product and Service Information:

·        Provide customers with detailed product and service information and troubleshoot issues effectively to ensure customer satisfaction.

4.   Collaboration:

·        Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.

5.   Order Updates:

·        Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.

6.   Issue Resolution:

·        Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.

7. Team Collaboration:

·        Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.

8. Continuous Improvement:

·        Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.

Qualifications/Requirements:

Education:

Graduate/Postgraduate.

Experience:

·        Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.

·        Knowledge of jewelry products is good to have.

Skills:

·        Excellent written communication skills (English) to interact with customers through email and chat effectively.

·        Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.

·        strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries precisely.

·        Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

Roles and Responsibilities :-

● Test the overall system using appropriate testing techniques and

instruments.

● Applying the appropriate test measurements and metrics in the product.

● Execute all levels of testing (Integration, Regression and Sanity).

● Design and develop automation scripts when needed.

● Detect and track software defects and inconsistencies.

Skill set required :-

● critical thinking and analytical skills to examine bug reports and prioritize

necessary tests

● Logical and creative mindset.

● Should be able to work on testing tools and technologies.

● Knowledge of Software Development Life Cycle

● Knowledge of Software Test Life Cycle

• Excellent mobile app development experience
• Strong CS fundamentals OOPS concepts, algorithms data structures Core Java
• Deep knowledge of basic React Native components and Android Studio
• Ability to write well-documented, clean Java and Javascript code
• In-Depth knowledge of building tools like XCode, and Android Studio
• Knowledge of Android Studio and React Native Lifecycle and publishing cycles on Google and Apple app stores.
• Experience with Git and ES6
• Experience in the kotlin  and flutter  

🏆 Benefits

• Remote Possible - Work from anywhere in India though we promote Work From Office like revered Narayan Murthy is appealing. https://trak.in/tags/business/2022/03/14/infosys-founder-narayan-murthy-wants-all-employees-back-to-office-says-work-from-home-is-bad-for-productivity/">Read it
• Flexible work hours
• Annual Appraisal Cycles
• Healthcare plans are on the way
• Free e-learning courses and external training plus certifications
• Fewer deductions so In Hand, Salary is more
• Special Guidance on Financial Investment planning to help you save more
• Healthcare sessions with our Doctors
• We promote employees to take timely leaves and take care of family

Incumbent with the relevant experience of 2+ years as a SharePoint Developer with the given skills below:

• Understanding of MS cloud services.
• Experience in developing applications for SharePoint Online, and Office 365. Proficient in building custom solutions on SharePoint Online.
• Experience in SharePoint Framework (SPFx), ReactJS, and Typescript.
• Experience in power platforms like Power Automate & Power BI.
• Good knowledge of SharePoint Online and SharePoint On-premise.
• Strong skills in HTML, CSS, Javascript, and JQuery.
• Familiarity with SharePoint "Out of the Box" features.
• An understanding of SharePoint Designer, workflows, and Powershell script.
• High-level coding skills
• Knowledge of migration from on-premise to O365 migration

• Passionate about search & AI technologies. Open to collaborating with colleagues & external contributors.
• Good understanding of the mainstream deep learning models from multiple domains: computer vision, NLP, reinforcement learning, model optimization, etc.
• Hands-on experience on deep learning frameworks, e.g. Tensorflow, Pytorch, MXNet, BERT. Able to implement the latest DL model using existing API, open-source libraries in a short time.
• Hands-on experience with the Cloud-Native techniques. Good understanding of web services and modern software technologies.
• Maintained/contributed machine learning projects, familiar with the agile software development process, CICD workflow, ticket management, code-review, version control, etc.
• Skilled in the following programming languages: Python 3.
• Good English skills especially for writing and reading documentation

As per 5 yrs below is the tech stack that he should know around django:

·         Django forms

·         Django Rest APIs

·         Schedulers/Cron Jobs

·         Customising middlewares

·         Customising permission classes

·         Management commands

·         Fixtures

·         Multiple Environment handling

·         Multiple database integration

·         SQL and NoSQL database integration experience

·         Use of loggers or any logging mechanism

·         Signals

·         Push notifications over IOS/Android devices

·         Email notifications

·         Websockets

·         Unit testing

·         Caching

·         Payment gateway integration

AWS & Deployment Skills:

·         Deployment of Django over EC2 using Nginx or Apache2

·         Configuring the Django to run the services like websockets, celery

·         Using and configuring the RDS

·         Should know how to use S3 buckets

aws-lambda

• Strong understanding of PHP back-end development, including creating WordPress themes and plugins plus customizing them.
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• Proficient understanding of code versioning tools (such as Git, SVN, and Mercurial)
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers

 

Essential duties and Responsibilities:

•             Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software.

•             Maintain employees' access on associated computer systems and/or phone/voicemail systems

•             Assist employees with Smartphones, Laptops and Tablets

•             Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.

•             Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems.

•             Works with senior IT staff to purchase hardware and software.

•             Assesses functional needs to determine specifications for purchases.

•             In Person, Phone, Email and Ticket support with onsite and remote employees.

•             Manage Ticket pipeline within stated SLA's.

•             Performs all other duties as required.

Essential Knowledge & Skills:

•             Knowledge of principles, methods, and practices related to payroll activities.

•             Knowledge of accounting procedures and practices.

•             Able to exercise great initiative independent judgment.

•             High regard for confidentiality and ability to maintain confidential information.

•             Ability to manage several projects and tasks simultaneously.

•             Solid problem-solving and business acumen skills.

•             Willingness to work additional hours in order to meet tight deadlines.

•             Exceptional written and verbal communication

•             Excellent customer service

•             Highly organized, with exceptional attention to detail

•             Able to thrive in a fast-paced environment

•             Efficient written and verbal skills in the English language

Education and/or Experience:

•             Associates Degree in Information Systems, Business, Communications or related field

•             3-7 years' experience supporting Windows 7/8/10 desktop and laptop computers

•             3-7 years IT Customer Service Experience a must

•             Experience troubleshooting hardware issues remotely.

•             Experience installing software, patches and updates on Desktops and Laptops remotely

•             Experience troubleshooting basic network, software and printing problems

•             Mortgage Industry experience a plus

•             High School Diploma required

Machines, office equipment & software:

•             Windows 7/8/10 desktop, laptop and tablet computers