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ROLES AND RESPONSIBILITIES:

Video-led Content Strategy:

• Implement the video-led content strategy to meet business objectives like increase in views, leads, product awareness and CTR
• Execute the video content framework that talks to a varied TG, mixes formats and languages (English and vernacular)

Production:

• Ability to write/edit clear and concise copy and briefs unique to the platform, and influence/direct designers and agencies for creative output
• Creating the monthly production pipeline, review and edit every piece of video content that is produced
• Explore AI-based and production automation tools to help create communication stimuli at scale
• Manage our agency and partner ecosystem to support high-scale video production
• Manage the monthly production flow and maintain data sheets to enable ease of tracking
• Increase CTR, Views and other critical metrics for all video production

Project Management:

• Oversee the creation of various video formats, including explainer videos, product demos, customer testimonials, etc.
• Plan and manage video production schedules, ensuring timely delivery of projects within budget
• Upload and manage video content across multiple digital platforms, including the digital platforms and other relevant platforms
• Ensure all video content is optimised for each platform, following best practices for SEO and audience engagement
• Coordinate with the content team to integrate video content on the platforms
• Maintain an archive of video assets and ensure proper documentation and tagging

Capabilities:

• Drive the development of capabilities around production, automation, upload, thereby leading to a reduction in TAT and effort
• Work with technology teams to explore Gen AI tools to deliver output at scale and speed
• Identifying opportunities for new formats and keeping up with trends in the video content space

Customer obsession and governance:

• Relentless focus on making customer interactions non-intrusive; using video content to create a frictionless experience
• Zero tolerance for content and communication errors
• Develop a comprehensive video guidelines framework that is easy to use by businesses yet creates a distinct identity for the brand
• Have a strong eye for grammar and ensure that every content unit adheres to the brand tone of voice
• Create checks and balances in the system so that all customer-facing content is first time right, every time

Performance tracking:

• Tracking and analysing production, go-live status and engagement metrics using tools like Google Analytics, etc.
• Gauge efficacy of video content produced, and drive changes wherever needed
• Provide regular reports on video performance, identifying trends, insights, and areas for improvement

IDEAL CANDIDATE:

Qualifications:

• Bachelors degree in Communications, Digital Marketing, Advertising or a related field
• Proven experience as a creative/content writer or in a similar role, preferably with exposure to AI-driven content creation.

Work Experience:

• 3-5 years of relevant experience in the space of content marketing/advertising, experience in Digital Marketing with a focus on video content, will be an advantage

Skills :

• Excellent command over the English language
• Hands-on experience of copywriting, editing, and creating communication
• Ability to handle complex briefs and ideate out of the box
• Creative thinking and problem-solving skills, with a passion for storytelling and visual communication
• Deep customer focus by understanding customer behaviour and analysing data & real-world experiences
• Detailed orientation & very structured thinking, think of customers' entire journey and experience
• Strong communication and collaboration skills to effectively work with diverse teams
• Passion for emerging technologies and the ability to adapt to a fast-paced and evolving environment
• Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines
• Proficiency in AI tools and video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and familiarity with graphic design software (e.g., Adobe After Effects, Photoshop)

PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. Bajaj Finance Limited is one of India’s most diversified Non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

Work Mode: Hybrid

Need B.Tech, BE, M.Tech, ME candidates - Mandatory

Must-Have Skills:

● Educational Qualification :- B.Tech, BE, M.Tech, ME in any field.

● Minimum of 3 years of proven experience as a Data Engineer.

● Strong proficiency in Python programming language and SQL.

● Experience in DataBricks and setting up and managing data pipelines, data warehouses/lakes.

● Good comprehension and critical thinking skills.

● Kindly note Salary bracket will vary according to the exp. of the candidate - 

- Experience from 4 yrs to 6 yrs - Salary upto 22 LPA

- Experience from 5 yrs to 8 yrs - Salary upto 30 LPA

- Experience more than 8 yrs - Salary upto 40 LPA

• Contribute to all stages of the software development lifecycle
• Design, implement and maintain Java-based applications that can be high-volume and low-latency
• Analyze user requirements to define business objectives
• Envisioning system features and functionality
• Define application objectives and functionality
• Ensure application designs conform with business goals

Job Summary:

We are looking for a dynamic and detail-oriented Procurement & Operations Executive to oversee vendor management, procurement, inventory control, event coordination, and school partnerships. The ideal candidate will have strong negotiation skills, event planning expertise, and experience handling tenders and logistics.

Key Responsibilities:

Procurement & Vendor Management:

• Source, negotiate, and manage vendors for book printing and other procurement needs.
• Ensure timely and quality delivery of printed materials and essential products.
• Build and maintain strong relationships with suppliers and service providers.

Event & Fair Management:

• Plan and execute participation in book fairs, exhibitions, and educational events.
• Manage stall setup, visitor engagement, and on-ground event operations.
• Oversee event logistics, inventory, and promotional materials.
• Prepare post-event reports and performance evaluations.

School & Field Visits:

• Visit schools to build partnerships and promote Bynaric Systems' offerings.
• Engage with educators and administrators to present products and services.
• Identify and secure new collaboration opportunities.

Tender Management & Documentation:

• Identify relevant tenders and manage end-to-end submission processes.
• Prepare accurate documentation and ensure compliance with tender requirements.
• Maintain a database of past submissions and results for future reference.

Inventory & Logistics Management:

• Maintain accurate records of inventory, including books and educational materials.
• Optimize storage solutions for efficiency and safety.
• Coordinate logistics for deliveries, pickups, and returns.
• Monitor and track shipments to ensure timely delivery.

Customer Engagement & Calls:

• Handle inbound and outbound customer calls related to orders and inquiries.
• Provide excellent customer service and resolve issues promptly.

General Operations & Field Work:

• Perform fieldwork related to operational or marketing activities.
• Ensure smooth execution of ad hoc tasks and projects assigned by management.

Key Performance Indicators (KPIs):

• Procurement Efficiency: Timely sourcing and quality delivery of materials.
• Event Success: Effective participation in book fairs, exhibitions, and school visits.
• School Partnerships: Growth in the number of active school collaborations.
• Tender Wins: Success rate in submitted tenders.
• Inventory Accuracy: Low error rate in inventory management and timely deliveries.
• Customer Satisfaction: Positive feedback and improved complaint resolution time.
• Operational Efficiency: Timely execution of fieldwork and assigned tasks.

Key Competencies Required:

• Strong negotiation and vendor management skills.
• Event planning and execution expertise.
• Excellent communication and interpersonal skills.
• Proficiency in inventory and logistics management tools.
• Understanding of tendering processes and documentation.
• Problem-solving abilities and adaptability for fieldwork.

How to Apply:

Interested candidates can apply by sending their updated resumes to hr@bynaric(dot)in Subject : Procurement & Operations Executive

• NLU, Text, Speech, Image Processing
• Excited about Machine Learning and AI
• Want to work on a highly saleable, performance-optimized infrastructure that elastically handles customer needs
• Innovate, Design, and prototype solutions for Digital Assistant and Bots platform to handle heavy loads
• Build and maintain our platform and automation frameworks to ensure maximum uptime and predictability while preventing outages and service interruptions or degradations
• Analyze system failures and develop rapid response solutions to ensure such failures do not reoccur
• Work cross-functionally with product development, Product Management, Program Management and Cloud Infra operations teams
• Partner with Engineering to provide the infrastructure and services required to enable innovation
• Predict and provide notice of potential system vulnerabilities for current and future solutions and implementations. Provide specific recommendations and guidance to address such vulnerabilities
• Analyze, build and maintain all automation tools and processes to ensure the highest standards of reliability and robustness
• Fully understand our customer's service needs and ensure we meet these needs

Preferred Qualifications

• NLU, Text, Speech, Image Processing
• Excited about Machine Learning and AI
• Want to work on a highly saleable, performance-optimized infrastructure that elastically handles customer needs
• Innovate, Design, and prototype solutions for Digital Assistant and Bots platform to handle heavy loads
• Build and maintain our platform and automation frameworks to ensure maximum uptime and predictability while preventing outages and service interruptions or degradations
• Analyze system failures and develop rapid response solutions to ensure such failures do not reoccur
• Work cross-functionally with product development, Product Management, Program Management and Cloud Infra operations teams
• Partner with Engineering to provide the infrastructure and services required to enable innovation
• Predict and provide notice of potential system vulnerabilities for current and future solutions and implementations. Provide specific recommendations and guidance to address such vulnerabilities
• Analyze, build and maintain all automation tools and processes to ensure the highest standards of reliability and robustness
• Fully understand our customer's service needs and ensure we meet these needs
• No matter your role in our team, you will find yourself in an exciting and challenging environment where every person is empowered to show initiative, be outspoken, and be proactive and not reactive. Oracle is dedicated to the continual growth and development of its staff, striving constantly to strengthen our expertise as well as develop new skills. Our team is spread all around the world in four continents - we provide a full range of opportunities and challenges to apply your kills and grow your career in this new and exciting arena.

Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound support tickets from the customer base and addressing customer Technical issues and concerns.

Key Responsibilities :

Manage, maintain, support and troubleshoot the mobile cloud environment and its related mobile devices and suggest adjustments and new system designs for future needs.

Experienced in a tech support role in managing Android, iOS or Windows devices

Work closely with operations and software engineering teams to design and implement scalable and high performance solutions for our platform as a service and internal management tools

Quickly and efficiently troubleshoot simple and complex issues in order to provide outstanding support for internal service level objectives

Deal directly with customers, and respond promptly to customer inquiries

Handle issues by providing the appropriate Root cause of the issue

Identify areas for process and efficiency improvement within Platform Services Operations; recommend solutions and assist in overseeing implementation. Actively facilitate continuous improvement

Technical Skills – Must Have:

Experience on mobile device platforms (Android, iOS, Windows or Mac) 
Knowledge on SAAS product support which has a cloud console -preferably in the mobility space
Working experience with Partners & Customers, Voice and Remote support
Worked on log collection and analyzing tools
Proficient in working on support desk/CRM tools such as Zoho/Zendesk/Salesforce
Experience of issue tracking software such as Jira/Bugzilla/Mantis/Remedy
Resourceful in understanding IT communication, troubleshooting, debugging and maintenance in multi-platform environments.

Nice To Have :

Technical troubleshooting involving monitoring web-app performance, crash analysis etc
Should have basic experience in understanding help docs and articles.
Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows & Mac) can be an added advantage.

Skills :

Must possess strong communication skills in English, both written and verbal
Quick learner and versatile.
Flexible to work in different shifts
Excellent Email communication is a must.
Strong ownership
An excellent problem solver with strong analytical skills

Required Skills

As a developer, you have a passion for development and a thirst to learn. You enjoy working in a fast-paced and dynamic environment. You are a quick learner who can step up and take ownership of work to get things done on time. You also enjoy and appreciate working and collaborating with others from various backgrounds as part of a team.

Job Requirement

• Full-stack developer with exposure working in building products from scratch
• Have 2+ years in implementing front-end of applications using ReactJS
• Proficient in HTML 5, CSS 3, Bootstrap Ant-D, Redux, JavaScript and writing cross-browser compatible code
• Good knowledge of MVC, MVVM, OOPS concepts, Web Development Concept.
• Experience with RESTful services
• Work experience any one of the backend technologies such as Java, NodeJS, .NET will be a major plus
• Experience in JavaScript build tools such as web-pack /gulp
• Familiar with testing frameworks (such as Jasmine) and Test runner framework (such as Karma) (good to have)
• Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
• Knows unit testing
• Critical thinker and problem-solving skills
• Good time-management skills
• Great interpersonal and communication skills

Duty /Responsibility

• Your specific duties in this role will include:
• Responsible for the front end/UI development for of the web-based and mobile-based application
• Responsible for communicating with clients
• Responsible for communicating with Designing Team and Team Manager
• Responsible for Requirement Analysis
• Responsible for mentoring junior front-end developers
• Responsible for researching new web technologies
• Responsible for developing POCs
• Respond to technical queries/requests from team members and customers.
• Coach, guide, and mentor junior members in the team.

FinCRM is a cloud-based Customer Relationship Management Solution with enhanced Office Management capabilities. It helps companies and individuals manage their sales, marketing, and support efforts all from a single place. It is equipped to help businesses of all sizes build excellent customer relationships.

Technical Experience:

• 2+ years' experience in creating applications using a framework such as CodeIgniter, Zend, Laravel, Bootstrap.
• Proficient in PHP, MySQL/SQL, CSS, HTML, Apache server, Java script, AJAX, jQuery, JSON, XML, APIs, Version Control/Git.
• Linux server Handling - Min 3 years experience
• LAMP, PHP & MySQL, OOP's, CodeIgniter - 3 to 4 years experience
• Experience with Version Controlling Tools - SVN, Mantis & Git

Skills:

• Able to create Solution Architecture and design based on requirements.
• Should possess excellent problem-solving skills and be a team player.
• Can identify technology trends and advances that may support the success of the project.
• Should have the ability to learn new tasks outside the immediate range of skills.

Responsibilities:

• Brainstorm with the team to come up with ideas regarding the development requirements.
• Determine the feasibility of ideas and identify the best way and tech stack to move ahead.
• Build products and api's as per the requirements with optimized code.
• Develop products considering scalable architecture and security.
• Testing and maintenance of different server environments.
• Handle code deployment on testing and production environments.
• Maintain code versioning and administer the database properly.