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Site Reliability Engineer
Site Reliability Engineer
HighLevel Inc.'s logo

Site Reliability Engineer

Nikita Sinha's profile picture
Posted by Nikita Sinha
4 - 6 yrs
Upto ₹34L / yr (Varies
)
Remote, Delhi
Skills
prometheus
skill icongrafana
ELKI
skill iconKubernetes
Terraform
skill iconDocker
skill iconAmazon Web Services (AWS)
Google Cloud Platform (GCP)
skill iconPython
Bash
Shell Scripting

We are looking for a Site Reliability Engineer to join our team and help ensure the availability, performance, and scalability of our critical systems. You will work closely with development and operations teams to automate processes, enhance system reliability, and improve observability.


Requirements:

  • Experience: 4+ years in Site Reliability Engineering, DevOps, or Cloud Infrastructure roles
  • Cloud Expertise: Hands-on experience with GCP and AWS
  • Infrastructure as Code (IaC): Terraform, Helm, or equivalent tools
  • Containerisation & Orchestration: Docker, Kubernetes (GKE)
  • Observability: Experience with Prometheus, Grafana, ELK, OpenTelemetry, or similar monitoring/logging tools
  • Programming/Scripting: Proficiency in Python, Bash, or Shell scripting. Basic understanding of API parsing and JSON manipulation
  • CI/CD Pipelines: Hands-on experience with Jenkins, GitHub Actions, ArgoCD, or similar tools
  • Incident Management: Experience with on-call rotations, SLOs, SLIs, SLAs, Escalation Policies, and incident resolution
  • Databases: Experience in monitoring MongoDB, Redis, ES, Queue based etc


Responsibilities:

  • Develop and improve observability using monitoring, logging, tracing, and alerting tools (Prometheus, Grafana, ELK, OpenTelemetry, etc.)
  • Optimize system performance, troubleshoot incidents, and conduct post-mortems/RCA to prevent future issues
  • Collaborate with developers to enhance application reliability, scalability, and performance
  • Drive cost optimisation efforts in cloud environments.
  • Monitor multiple databases (MongoDB, Redis, ES, Queue based etc.)
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About HighLevel Inc.

Founded :
2018
Type :
Product
Size :
100-500
Stage :
Profitable

About

We are the fastest growing all-in-one platform for SMB's and digital marketing agencies. We offer services related to CRM, Email, 2-way SMS, phone system, Facebook, Instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!


We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.


About HighLevel:  

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.


Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.


Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.


About the Team:

Currently we have millions of sales funnels, websites, attributions, forms and survey tools for lead generation. Our B2B customers use these tools to bring in the leads to the HighLevel CRM system. We are working to continuously improve the functionality of these tools to solve our customers’ business needs. In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success


Some of the perks we offer:

  • 100 % remote
  • Uncapped leave policy
  • WFH setup
  • Champion big problems
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Company video

HighLevel Inc.'s video section
HighLevel Inc.'s video section

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Shubham Vishwakarma

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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