Fynd

Fynd is India’s largest omnichannel platform and multi-platform tech company with expertise in retail tech and products in AI, ML, big data ops, gaming+crypto, image editing and learning space. Founded in 2012 by 3 IIT Bombay alumni: Farooq Adam, Harsh Shah and Sreeraman MG. We are headquartered in Mumbai and have 1000+ brands under management, more than 10k stores and servicing 23k + pin codes.

What will you do at Fynd?

• Prospect and acquire brands for the platform by closing deals with the best brands across the country
• Understanding the brand proposition, negotiating with brands on commercial agreements and setting proper expectations
• Hands on business development, brand/retailer onboarding and account management
• Overseeing the onboarding process for new brands on to the platform and working with various stakeholders inside and outside for quick turnaround
• Building strong communication channels at all levels of the brand organisation to strengthen relationships, successfully execute initiatives and drive growth
• Being hands-on with data, create dashboards and reports to share with brands you manage on the platform
• Working with the brand’s as well as internal marketing team to strategies and execute new and relevant marketing campaigns and promotion plans to drive brand visibility, traffic and transactions
• Identifying opportunities to deepen the relationship with the brand organisation; expanding the product and brand portfolio
• Maintaining a broad understanding of the brand’s P&L, revenue targets and gross margins and using it for better decision-making

Some specific Requirements

• Decent data analysis & Excel skills. Able to learn new data & analytical tools independently
• Good network across the retail ecosystem including brands, retailers, e-commerce companies, technology and consulting service providers etc.
• Knowledge of E-commerce.
• Handle projects with problem solving & product mindset- Retail market study or Brand interaction to get inputs on new technologies or Brand updates
• Excellent communication, interpersonal and relationship-building skills- Updated on Indian Retail trends - Good negotiation skills
• Excellent time and task management skills- Understanding brands in depth business requirements
• Works approach should be always customer centric- Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment
• Take ownership & responsibility in every task
• Excellent presentation skills, preparing effect ppt
• Knowledge of Retail Supply chain
• Assisting Sr. team members to achieve team targets
• Accountable for brand’s business at Fynd
• Business Margin calculations

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 

We work 5 days from the office and we make sure people have everything they need:-

Free meals

Snacks, goodies & a lot of fun culture

Fynd is India’s largest omnichannel platform and multi-platform tech company with expertise in retail tech and products in AI, ML, big data ops, gaming+crypto, image editing and learning space. Founded in 2012 by 3 IIT Bombay alumni: Farooq Adam, Harsh Shah and Sreeraman MG. We are headquartered in Mumbai and have 1000+ brands under management, more than 10k stores and servicing 23k + pin codes.

What will you do at Fynd?

• Plan, create and edit user guides for our products.
• Ensure technical content is well-formatted, grammatically correct, and professional.
• Help review and create UI text, such as tooltips, error messages, and labels for buttons/fields in the software.
• Create video tutorials to supplement the existing documentation.
• Gather continuous feedback from the business team and address their content requirements.
• Collaborate with other writers, designers, and developers to create marketing collaterals, such as blogs.
• Help developers and other members of the company who have documentation-related queries.

Some Specific Requirements

• 3+ years of relevant experience in technical writing.
• Strong attention to detail and a willingness to learn.
• Proven experience in writing, editing, researching, and planning software documentation.
• Excellent skills in grammar, communication, and interpersonal skills.
• Familiarity with Git commands and GitHub/GitLab for version control.
• Experience using static site generators and following docs-as-code method (in Sublime or VS Code).
• Familiarity with image and video-editing tools (Snagit/Photoshop, Filmora/Camtasia).
• Decent knowledge about HTML and CSS (need not be in a professional context).
• Confident to work with several teams in parallel.
• Ability to work independently with minimal supervision.
• Knowledge in the e-commerce domain will be a huge plus.
• Familiarity with API documentation.

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 

We work 5 days from the office and we make sure people have everything they need:-

Free meals

Snacks, goodies & a lot of fun culture

• Play an active role in QA activities during all phases of our product development from requirements elaboration, design/development, test and deployment
• Responsible for manual and automated testing activities for a multi-tier web-based platform. This includes writing test cases based on business requirements, test data creation, creating and maintaining automated scripts to test front-end, APIs and database changes
• Creating and maintaining all QA related documentation throughout the process
• Execution of the test phase consistent with the overall project schedules
• Direct interaction/facilitation of bug resolution with engineering teams
• Work effectively within a dynamic team environment following standards and best practices and ensure the highest level of quality
• Ability to understand the technical architecture, its implementation, design patterns, data representations and infrastructure powering these systems.
• Work closely with software devs and solution architects to understand the tech stack, design and accordingly build the test frameworks, setup infra and build execution models to drive the end-to-end quality efforts of backend systems/services and client apps
• Debug test failures, read through logs, network calls and make preliminary root cause analysis of defect/bug
• Develop test plans, test cases, test design documents with good coverage and optimised testing approach
• Should be able to identify the test cases qualifying for test automation
• Use of tracking tools to log, manage, resolve and report on bugs

Candidate requirements

Must have

• At least 2-4 years of experience in manual and automated quality assurance
• Experience on automation tools like TestNG, Selenium (Grid, parallel, SauceLabs), Mocha_Chai frontend or backend test automation
• Good understanding of REST APIs and a solid experience in testing them
• Tools like Jira, Asana or similar bug tracking tool, Confluence - Wiki, Jenkins - CI tool
• Knowledge of different browsers and cross-platform operating systems
• Keen eye for design and functional UX
• Strong in writing SQL queries
• Proficiency in git
• Ability to develop or maintain applications for test automation
• Excellent written and oral communication and organisational skills with the ability to work within a growing company with increasing needs
• Proven track record of ability to handle time-critical projects

Good to have

• Experience in working in a distributed micro-service environment
• Proficiency in Python, JavaScript or any other programming language
• Hands-on experience in testing frameworks like Pytest or testing platforms like BrowserStack
• Built APIs at some point and practical knowledge on working with them
• Good understanding of CI/CD
• Ability to independently manage test environment deployments and handle issues around it
• Performed load testing of API endpoints
• Should have built an API test automation framework from scratch and maintained it
• Knowledge of cloud platforms like AWS, Azure
• Bachelor's degree in Computer Science / IT / Computer Applications

• Relevant Experience : Minimum 2 Years
• You have prior experience developing and working on consumer facing web/app products
• Hands-on experience on Python. Exceptions can be made if you’re really good on any other language with experience on building web/app based tech products
• Experience in at least one of the following frameworks - Django, Flask, Falcon, web2py, Twisted, Tornado
• Working knowledge of MySQL, MongoDB, Redis
• Good understanding of Data Structures, Algorithms and Operating Systems
• You've worked with core AWS services in the past and have experience with EC2, ELB, AutoScaling, CloudFront, S3
• You can dabble in Frontend codebases using HTML, CSS and Javascript
• You love doing things efficiently. At Fynd, the work you do will have a disproportionate impact on the business. We believe in systems and processes that let us scale our impact to be larger than ourselves
• You might not have experience with all the tools that we use but you can learn those given the guidance and resources