Technical Business Analyst Job Brief
We are looking for talented, experienced, and versatile technical business analysts to improve our systems of information technology. The chosen candidates will have to have proficiency in developing software programs only to improve our business operations. And sometimes, they might also be required to provide training. Also, they must have the efficiency of understanding both business and information technology.
A business analyst is more than a middle man between the business and technical teams. So, they are required to assist in the development of requirements for the business. They are also given the responsibility of documenting the requirements of the customers. Lastly, technical business analysts can only be called proficient when they combine their in-depth business knowledge with IT expertise.
Technical Business Analyst Responsibilities
Listed here are the job responsibilities of a technical business analyst:
- Determine functionality and system efficiency by liaising with end-users and internal departments.
- Perform system analyses on applications, software programs, and web services with efficiency.
- Integrate new programs, systems, and applications with business operations and services with remarkable efficiency.
- Timely report to the management and obtain approval for all projects based on system development.
- Ensure end-users proficiency with new systems, programs, and applications across various departments.
- Significantly analyze and improve the performance of web-based support services and customer portals.
- Ensure that the computer hardware is compatible with system updates and enhancements.
- Carefully monitor the product licenses and ensure complete compliance with the regulations of the IT industry.
- Implement new advancements within the enterprise and system architecture.
- Promote security and system efficiency by thoroughly integrating performance metrics and encryption.
Technical Business Analyst Requirements
Listed here are the job requirements of a technical business analyst:
- Extensive experience in technical business analysis within a related industry.
- A bachelor’s degree in information technology or computer science. Also, accredited qualification in management consultancy or any relevant degree.
- Capable of facilitating the proficiency of internal end-users.
- Advanced knowledge of programming languages, including system integration solutions and SQL.
- Ensuring optimal system functionality through integrated diagnostics.
- Capable of designing and maintaining efficient customer portal support along with feedback channels.
- Capable of keeping up with the advancements of IT.
- Extensive and advanced knowledge of encryption and data security.
- Knowledge regarding relevant licensing and regulations of industry compliance.
- Willingness to travel both globally and locally
- Has knowledge of configuration and implementation in CRM, ERP, or PSA
