"- Handling customer queries (Call, emails, chats & WhatsApp) \n- Provide end to end solution to customer \n- Finding information on Visa related queries \n- Drafting form, covering letter etc. Visa related documents \n- Handling walk-in clients if any \n- Handling customer escalation \n- Maintain client relation \n- Meeting clients if needed \n- Collect & deliver client documents from their respective places \n- Visa submission and collecting passport"
"We are looking for a capable and driven candidate to be the voice of Remedico to our customers, manage customer operations, engage our leads and audience across social media, and handle direct digital marketing campaigns. There is also scope for the right person to handle content, including blog post writing and other video / visual content generation.\n\nBeing a young team, this is an exciting opportunity to wear multiple hats across functions, and help to define the brand to our audience. You would be a founding member of the team, and the right person will be able grow and take a leadership role as we scale.\n\nResponsibilities: \n- Convert qualified leads to paying customers via WhatsApp, social media, and phone (no cold calling) \n- Run organic social media campaigns across Instagram, Facebook, WhatsApp, Snapchat and others \n- Create engaging content such as blog posts, videos, as well as conceptualise and handle shoots \n- Handle customer queries and follow problems through to resolution (while liaising with our doctors) via phone call, email, social media and WhatsApp\n\nRequirements \n- Proven work ethic and high levels of enthusiasm \n- Strong understanding of social media platforms, especially Instagram \n- Experience with content generation, e.g. graphic design, video editing software is highly regarded \n- Strong sales, business development, customer engagement, and communication skills \n- Proficiency in English and Hindi (proficiency in other languages is a plus) \n- Advanced troubleshooting and multi-tasking skills"
"We are a young startup looking to make a mark in the education sector. We are experimenting with a completely new thing which has not been tried in Indian market till now. \nSomeone who comes on board should be go-getter and energetic."