Description: Ensuring execution of Operational Processes to allow the business to efficiently operate and grow Responsible to follow best in the class processes in the company Customer Support, Payments, KYC, etc. Comfortable dealing with ambiguity and working in a constantly evolving business environment Driving a culture of getting things done on time with high quality of service Ability to follow-up & coordinate with multiple internal stakeholders Following up clear metrics for performance measurement & turnaround times for each of the key processes Minimum Requirement / Qualification: Graduate (B.E. / B. Tech. / Banking preferable but not a must) Good Written & Verbal Communication skills (Fluency in English & Good Hindi speaking is mandatory) is a must Good Analytical & Logical Reasoning skills 0-2 years of work experience. Proficient in MS Excel (to do analysis & reporting) Optional – Exposure to Customer support or banking is plus Comfortable with 6 working days and flexible with the work timings.
We are a young startup looking to make a mark in the education sector. We are experimenting with a completely new thing which has not been tried in Indian market till now. Someone who comes on board should be go-getter and energetic.