Founded in 2016, Syngrid is a bootstrapped company based in Madurai. It has 1-5 employees currently and works in the domain of Enterprise Software.
Roles & Responsibilities * Approach and make partnership with existing Hindi/Bengali/Telugu/Marathi/Tamil video content publishers on Youtube/Facebook/Instagram and etc * Help partners to program and optimize channel concept and metadata in Clipjoy * Design social media strategy for respective Content & Product * Growing and managing Hindi/Bengali/Telugu/Marathi/Tamil communities & keep the user activeness and retention * Audience Development - build audience and loyalty through managing inside campaigns and adjusting the strategy of the distribution of recommendation system * Analyzing data to identify problems/trends and finding scalable solutions/opportunities * Manage app notifications, daily newsletters, banner updates and inputs for the other teams. Skills: * Bachelor’s degree * Strong skill in media or content, sensitive to trending topic in particular language * Strong communication skills ability * Experience in user operation and growth hacking is a plus * Should have studied either of these as a language till class X (Hindi/Bengali/Telugu/Marathi/Tamil) * Result oriented, problem-solving and analytical aptitude
Agrosiaa is a pioneering online shopping platform for all the agricultural products available under the sun. Whereas for a buyer, may be a farmer or an urban gardener, Agrosiaa serves as a dedicated-to-agriculture shopping mall with the widest range of products of different categories. We have anything and everything related to the field of Agriculture. Right from variety of seeds to machinery to books, Agrosiaa is a dedicated marketplace for the buyers and vendors alike. We aim to give our customers a maximum choice and a great platform to the vendors to showcase any number of products they want.
Job Description Will be responsible for ensuring effective operations of Intellicar’s enterprise solutions. Support the Operations team for data validation and analysis, data/report collection, device installation process adherence, device fitment report analysis, coordination with technicians for smooth work flow. Coordinates and Partners with the client in multi locations. Customer acquisition and key relationship management. Meet Fleet operators and managers and understand their operational challenges. Travel across client locations to monitor device fitments and support. Ensure that all the operations meet SLAs and TAT. Ensure Process Improvement for better Business Operations Experience and Skills Required Ability to work effectively & independently in a fast-paced environment Customer acquisition and key relationship management Analytical Skills, Negotiation Skills, Leadership skills, Interpersonal and Presentation Skills. Strong analytical skills and a data driven decision making mentality. Highly organized and effective communicator. Well versed in Microsoft suites (Excel, PowerPoint) Hardworking, committed and equipped to handle pressure. Super organized and a logical thinker. Qualification BE/B.Tech/ MBA or Master’s in Operations or related field with minimum defined grade. 2+ year work experience in Business operations Experience in Managing operations in IT/Telecom/Automotive industry. Prior work experience with organizations in the space of IOT or Telematics will be an added advantage.
As an Ad Ops manager, you have a critical role as part of the Global Performance delivery team. You are the first point of post-sales contact for GreedyGame’s biggest advertising clients. The ideal candidate will be super analytical, proactive and a clear communicator and will work with complex ad campaigns, managing and optimizing these campaigns using clear analysis to deliver results. Ad operations team would manage client relationships, but also bring to the table comfort with analysis and numbers. Key Responsibilities: - Work with sales teams to understand client expectations - Day to day management of mobile display campaigns - Work with publishing team to secure inventories required for meeting the client objective - Meet and exceeding campaign goals through campaign strategy and optimization - Work with data to arrive at insights and strategies about campaigns - Day to Day management of profit margins across all campaigns - Assist in the development of custom creative with internal departments and clients - Management of client expectations, communication and reporting metrics - Help the product management team in designing better products by communicating market realities and expectations Key Skills & Experience: - 0-1 years with online media, or other advertising experience - Candidates from tier 1 institutes - IIT, BITS, NIT only - Strong analytical skills - Exceptional relationship management and communications - Teamwork and interpersonal skills - Attention to detail - Previous experience in a fast paced start-up environment will be preferred What’s in it for you? - Opportunity to be a part of the big disruption we are creating in the ad-tech space. - Work with big brands like PepsiCo, Amazon, Marico, etc. - Office in one of the most happening places in India. - Amazing colleagues, weekly lunches and beer on fridays!
GreedyGame is a looking for an Operations Manager. He will be responsible for developing overall product roadmap as well as designing and implementing system solutions that will improve overall efficiency. Key deliverables for the Operations Manager would be Improve the amount of free time to play more PlayStation Improve the ad experience and process for Advertisers Help develop a “dummy’s guide to GreedyGame SDK integration" Responsibilities Collaborate to build useful products focused on improving people’s operation efficiency Define product strategy, prioritize development roadmap and prioritization Oversee the development of in-house products as well as implementation of third party packaged solutions as necessary Manage Solutions and products from planning, development and design through the end of the product life cycle. Create, measure and report on success metrics Build relationships with internal customers and external vendors to garner product requirements and feedback. Coordinate with global teams to identify strategic partnerships to enrich our Product suite and offerings. Evangelize our products and solutions across the Organization and drive adoption of solutions thereby improving employee efficiency and effectiveness Requirements 3+ years of experience for core business processes; advertising experience nice to have. Strong understanding of core business processes – lead to cash, procure to pay, hire to retire and record to report; should have a keen sense of how business processes can be automated to improve productivity/ quality In depth understanding of how automation can help improve employee productivity Solid organization and project management skills with ability to multi-task and manage multiple projects in cross-functional global environment Experience and/or strong desire to work in a fast moving entrepreneurial environment and are comfortable with ambiguity Prior Product Management experience in an Agile development environment Excellent written, verbal communications and active listening skills What’s in it for you? - Opportunity to be a part of the big disruption we are creating in the ad-tech space. - Work with the biggest brands and game publishers. - Office in one of the most happening places in India. - Amazing colleagues, weekly lunches and beer on fridays!
Job Description Sales Research Analyst will be primarily responsible for aggregating the data, manually and leveraging the automation tools. · Work with the Business Analyst to understand the data needs. · Understand the client target profile and sales approach. · Understand, define and expand the client ecosystem. · Define the lead qualification rules and refine those based on the client feedback. · Understand and leverage the sources of information. · Understand the tools to research the data and also capture the data. · Keep adding to the sources of information. · Work with the automation team to automate the search to the extent possible. · Update the platform with the researched information. · Understand and implement the data aggregation rules. · Ensure the quality of the researched data and communicate the confidence level. Desired Skills and Experience · Excellent web research acumen and interest. · Ability to work on software platforms. · Pre-sales and Business development experience · Good communication skills · Good understanding of the business. · Structured and Process oriented. · Ability to look for innovative ways to search and keep adding to the sources. · Ability to communicate the need of automation.
Doodhwala (Banger Tech Pvt. Ltd.) Doodhwala is your one stop shop for daily essentials. Based out of Indiranagar, Bangalore, our Rock-star team is building a great product and providing our customers with a reliable daily service. We're making Doodhwala a household name across India. If you're looking to learn, grow & want to be part of an ambitious team scaling new heights every day, Doodhwala is the place to be. We're passionate, energetic & pretty much destined for greatness :) Job Role 1) Handling customer queries 2) Maintaning Customer relationship
iKeva is an early Indian start-up that provides work-spaces in prime locations with community and member benefits. Currently, it has 4 centers in Hyderabad, Bangalore, and Chennai.
Job brief We are looking for Asst. Manager - Customer Relations who is experienced enough to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the helpdesk running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. The Asst. Manager - Customer Relations sets the vision, direction, and culture of his team by managing individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction, by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels. Responsibilities Develop service procedures, policies and standards Identifying customer impacting issues, working out and implementing solutions and process improvements to increase customer satisfaction rate Take ownership as a Nodal Officer of the escalated issues and ensure speedy resolution Organize, prioritize and schedule issues based on the severity of the issue Focus on SLA management, quality and customer experience Keep accurate records and documents of customer service actions and discussions Analyse statistics and compile accurate reports Assist in developing and implementing training programs to improve the quality and productivity of the team Expected to be 2nd in line to the Operations managers and at times might be required to perform delegated duties of Operations Manager Carrying out supervisory responsibilities in line with the organization’s policies Requirements Proven working experience in providing customer service support and team management Direct experience in support operations Demonstrated ability to direct and manage a group of people Strong client-facing, interpersonal and communication skills Advanced troubleshooting and multi-tasking skills Ability to handle complex and ambiguous scenarios Can adapt well to changing circumstances, direction, and strategy Ability to support business and provide solutions to customer pain points Proven ability to manage reporting and analysis Ability to effectively and efficiently complete difficult goals or assignments Confident in using Microsoft Office especially Excel and Powerpoint Advanced computer skills using a variety of programs highly desired Round the clock availability, including willingness to work on weekends, and outside of the "standard" work day Bachelor’s degree, preferred Project Management & knowledge of Six Sigma/Lean Processes, MBA is a plus