Ecommerce Specialist

at Cartalyst

Posted by Rubin Shah

We as a startup name MoversZone.com is one of the fastest growing logistics marketplace platform in UAE where customers submit their relocation requirements and connect to Movers & Packers in their area. Moverszone.com is one of the first web platforms in the middle east focused completely on Movers & Packers.It helps users save by getting multiple quotes from the vendor and give them a choice to select the best in terms of price and service. The complete digital experience helps users find, select and review the best relocation companies in one place and from the comfort of their home or office. MoversZone.com is operated by TechMozer International FZE, a company located in Dubai Silicon Oasis. Summary of Responsibility:- We're looking for Offshore Vendor Relationship Managers for one of UAE's fastest growing logistics marketplace and digital platform company. The primary role of Vendor Manager will be to build and maintain the relationship with top-tier relocation companies in logistics spaces and helping them maximize the offerings by these companies from the platform. They would be involved in the entire relationship management process- from identifying new leads, setting up meetings, finalizing agreements to close deals, post sales servicing of clients like sending reports, a positioning of products etc. and deepening of existing relationships. The role is target based and initial responsibilities will include but not limited to identifying and generating new contacts in logistics companies.Simultaneously, a portfolio of existing partner companies will also be given for day-to-day management and deepening of relationship by cross-selling other value added products. Being a part of Vendor Management it allows you to build and maintain a relationship with top-tier relocation companies in logistic spaces. You will be constantly working with and communicating with the vendors and try to onboarding with the new members. Here you have to gain the commitment of your vendors to assist and support the operation of the organization. Prioritizes the Long term relationship by contributing appropriate knowledge or resource with the vendor. Responsible for enhancing business activities and must be good in negotiating point. Roles & Responsibilities Vendor Manager would be involved in the entire relationship management process- from identifying new leads, setting up meetings, finalizing agreements to close deals. The role is target based and initial responsibilities will include but not limited to identifying and generating new contacts in logistic company

Maintaining relationship with all potential and existing clients. Reaching out to new customers and making materials outlining the benefits of product/ services. Understanding the client requirements and then customizing the product/ services as per their needs. Providing all kind of support and product knowledge to existing clients. Researching and identifying sales opportunity, generating leads, target identification and classification. Understanding the client requirements and then customizing the product/ services as per their needs. Complete business operations for new/existing clients and fulfillment of post sales business operation needs.

Cartalyst Cartalyst is a B2B technology startup, which equips Small & Medium Businesses with tools and insights to have an online presence. We provide all the services required for a brand to sell their products through all online channels. Fancy working for a startup? Come Join us and help drive growth – for you, for the customers and for the company. We’re looking for Ecommerce Specialist – Full Time Responsibilities Create customer’s e-commerce product listings on Amazon, Flipkart, etc. Interact with customers to understand their products to create impressive listings. Interact with Amazon/Flipkart teams to resolve any issue related to listings, etc. Handle Customer’s e-commerce processes - store creation, creating listings, optimizing listings and creating promotions for online sales. Preferred qualifications Working knowledge of MS Excel. Macros/VBA knowledge a plus. Good oral communication skills in English/Hindi/Telugu. Good Written skills in English. Background about Indian ecommerce/e-tail industry a plus.

Cartalyst is a B2B technology startup, which equips Small & Medium Businesses with tools and insights to have an online presence. We provide all the services required for a brand to sell their products through all online channels. Fancy working for a startup? Come Join us and help drive growth – for you, for the customers and for the company. Responsibilities 1. Create customer’s e-commerce product listings on Amazon, Flipkart, etc. 2. Interact with customers to understand their products to create impressive listings. 3. Interact with Amazon/Flipkart teams to resolve any issue related to listings, etc. 4. Handle Customer’s e-commerce processes - store creation, creating listings, optimizing listings and creating promotions for online sales.

Must be fluent in English. Graduates in Tourism preferred, but no bar for deserving candidates.

Job Opening for 1 person GhareluHelp.com Job Profile name: Manager Sales and customer relation CTC: 1.5L to 6L ( 12000 to 50,000 / Month) Mandatory: 1- Person should have a 2 wheeler 2- Education : Any Graduate ( BE, BSc, BBM, MBA, ) 3- Language: English,Hindi, Should be willing to learn Kannada. optional: Tamil, Telugu, Malayalam Responsibilities: - Customer conversion and Customer Relation Job Timing: flexible Send your resume: email: info@ghareluhelp.com WhatsApp: 9008649808

We're an aggressive digital design and tech company, spreading our wings over the last few years. Operate offices in London, Dubai, Chennai and Bengaluru. Build world class consumer experiences on digital platforms for some of the best brands, on web, mobile, wearables and LED displays. Looking to start building products out of our existing client verticals. Monday to Friday, work for some of the largest brands like Du, Apollo Hospitals, TVS, Emaar, etc. Monday to Sunday, beer, Xbox and fancy clothing, on demand!

We're an aggressive digital design and tech company, spreading our wings over the last few years. Operate offices in London, Dubai, Chennai and now Bengaluru. Build world class consumer experiences on digital platforms for some of the best brands. Also looking to start building products out of our upcoming Product and Innovation Lab in Singapore (Q4 FY 2016-17)

Job brief We are looking for Asst. Manager - Customer Relations who is experienced enough to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the helpdesk running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. The Asst. Manager - Customer Relations sets the vision, direction, and culture of his team by managing individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction, by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels. Responsibilities Develop service procedures, policies and standards Identifying customer impacting issues, working out and implementing solutions and process improvements to increase customer satisfaction rate Take ownership as a Nodal Officer of the escalated issues and ensure speedy resolution Organize, prioritize and schedule issues based on the severity of the issue Focus on SLA management, quality and customer experience Keep accurate records and documents of customer service actions and discussions Analyse statistics and compile accurate reports Assist in developing and implementing training programs to improve the quality and productivity of the team Expected to be 2nd in line to the Operations managers and at times might be required to perform delegated duties of Operations Manager Carrying out supervisory responsibilities in line with the organization’s policies Requirements Proven working experience in providing customer service support and team management Direct experience in support operations Demonstrated ability to direct and manage a group of people Strong client-facing, interpersonal and communication skills Advanced troubleshooting and multi-tasking skills Ability to handle complex and ambiguous scenarios Can adapt well to changing circumstances, direction, and strategy Ability to support business and provide solutions to customer pain points Proven ability to manage reporting and analysis Ability to effectively and efficiently complete difficult goals or assignments Confident in using Microsoft Office especially Excel and Powerpoint Advanced computer skills using a variety of programs highly desired Round the clock availability, including willingness to work on weekends, and outside of the "standard" work day Bachelor’s degree, preferred Project Management & knowledge of Six Sigma/Lean Processes, MBA is a plus

Should be proficient in English Should be able to edit and produce error-free copies Should be a team player Should be well-versed with pop culture trends Should be a movie buff. Should edit, compose synopses and copies for BMS events. Should constantly monitor and keep error-free the BMS artist database and back office. Should contribute with articles for the BMS blog whenever required.