Play a mission-critical role in transforming 'Finance team' to become a 'Finance Intelligence Team' for a Business. You'll be managing operations for a global SaaS Product that has helped hundreds of businesses have their finance teams gain complete insight into spend data by automating the flow of capital within the organization. Who we are looking for: ++ Great problem-solving skills, taking a consultative approach to find the best solution ++ Excellent verbal & written communication skills. You can explain complex issues in + You have demonstrated excellence in B2B customer servicing. + You are a self-starter that anticipates requests and doesn’t need a lot of oversight. simple terms and adapt your tone to different users + Comfortable giving presentations to groups of any size Responsibilities: + Managing all operational tasks related to Finance, Vendors, Partners & Clients. + Reconciliation + Smooth onboarding of Clients & create long-term business relationships with all stakeholders interacting with Finly. + Working with the Product Team to resolve client issues. + Building credibility and value in our solution through strategic research and preparation. Why we think you'll love it here: + You’ll work alongside amazing, high-performing colleagues + Fast career growth, impact, and progression - Operations is critical to us and this will be a masterclass for the same WE EMPHASIZE CULTURE AND LOOK FOR PEOPLE THAT SHARE OUR VALUES. Our Heart is in the Work: We work exclusively with individuals who are passionate about innovation and the company we’re building Teamwork Wins Championships: If one of us is has a problem, we all have a problem Magic Not Sausage: We jump through hoops to deliver only spectacular experiences for our clients Think Like an Owner: Everyone is an owner of this company and is proactive in identifying what needs to be done and taking action Run Towards Criticism: We seek constant improvement of ourselves and our products.
Knowledge of Background verification process including education check, reference check and address check. Preferably from background screening industry Ensuring cases/checks are initiated as per client specifications Completions of the assigned target on a daily basis Ensuring consistent quality and delivery
As a member of our operations team, you're going to have a wide-ranging group of responsibilities and goals. On a day to day basis, this means: Ordering garments from our wholesalers to printers Scheduling order details with printers Assigning and scheduling orders on our web application Checking on timelines with Campus Managers Quoting orders for Campus Managers Checking Stock for Campus Managers Answering logistical questions for Campus Managers, printers, and wholesalers Calling UPS to solve shipping issues Communicating with vendors to solve order issues You'll be communicating a lot over email, video call, phone, and sometimes text. On a larger project based scope, the responsibilities can be: Sourcing new products and creating wholesale accounts with new vendors Running analysis Sourcing printers and running printer analysis Running analysis on operations data to give us insight on how to improve our processes The unknown - we're always looking to find new ways to improve and we also want you to take ownership over projects you think can add value. We want someone with 2 years of work experience. However, we are open to hiring people with lesser experience if you can demonstrate your skills! You’ll love it because we’ll train you, set goals, and then give you the keys. You’ll be held directly responsible for driving results, the way you were for your own business. And you’ll do that surrounded by a team of incredibly talented, dedicated, and ambitious people who’ll challenge you to grow every day. Come join us! Other perks include board gaming in office (we are very competitive!), Thirsty Thursdays, alternate Friday parties and tons of team building activities. Excellent communication skills and proficiency in English are a must!
Monitor user reservations and facility promotion Build efficiency in support processes for improving partners side experience Resolve operational problems on the partners side within specified time Meetings with partner facilities for orientations, branding, resolving issues & relationship building. Calling partner facilities for activities schedule and updating them on the portal on a weekly basis Invoicing, including calculation of completed units of service Being the one-point contact for the Sales Team for all reservations and schedule of the activities Define service quality parameters for better customer and partner experience Drive initiatives in the management team and organizationally that contribute to long-term operational excellence
Real Customer Success comes from the heart! You're passionate about engaging your customers, understand their needs, advise them and solve their problems. You have impeccable relational skills and can create win/win environments for everyone that you work with. If this is you, we'd love to talk! Job Responsibilities : - Own overall relationship with assigned clients, which include: Client Onboarding, Increasing adoption, ensuring retention, and satisfaction. - Establish a trusted/strategic advisor relationship with each assigned client and drive the continued value of our product. - Develop and nurture customers for advocacy. - Work with clients aid the customer in achieving their goals. - Work to identify and/or develop upsell opportunities. - Advocate customer needs/issues cross-departmentally. Qualifications: - Cheerful, Optimistic go-getters. - Learn-ability is more valued than skill set. - Impeccable written and verbal communication skills. - Detail oriented and analytical. - Strong team player but still a self-starter. - You're driven: No one needs to push you to excel; its just who you are. - Eager to learn, adapt and perfect your work; you seek out help and put it to good use. - You want to help and serve our customers.
The operations manager will be involved in the follow-up of business operations and will need to generate reports on a regular basis. Need to analyse issues, prepare an action call over issues and give updates of operations to management.
we are looking for operation manager who can take care of complete post sales operation starting from verification of the orders to fulfillment
The Operations Executive would be responsible for overseeing the Marketplace operations at White Panda. 1. Onboard Technical Writers and Copywriters. Oversee editorial processes 2. Come up with processes and build a steady flow of content creators 3. Proper accounting to be practised. Cost needs to be optimised towards writer pay. 4. Work towards — Higher content quality & Faster delivery times 5. Delegating projects to Writers, while having the track of all the progress and deadline. 6. Coordinating with Content Managers.
Onboard Technical Writers and Copywriters. Oversee editorial processes Come up with processes and build a steady flow of content creators Proper accounting to be practised. Cost needs to be optimised towards writer pay. Work towards — Higher content quality & Faster delivery times Delegating projects to Writers, while having the track of all the progress and deadline. Coordinating with Content Managers.