tele counsellor - Domestic Aviation

Company's Mission: Company is changing the way India discovers and shops new brands. How? We match brands to passionate creators who create authentic content enabling discovery of brand’s products. This also helps the creators earn sustainably and get recognised as curators in their fields!

Current Focus: To achieve our mission, we start by enabling brands and influencers to collaborate for mutual benefit. 

• Creators on Youtube get access to D2C brand campaigns to boost income.
• D2C brands gain sales through RoI-based marketing via authentic content from creators.

Progress: 

• Business: We’ve already worked with 35+ influencers and 5 brands generating INR 85L+ in GMV and growing fast
• Funding: MavX has raised seed funding from top-tier global VC funds and leading industry veteran angels

Company is looking for a Tech Leader to oversee the tech org and own the entire building of the V1 product.

What will you do: 

• Creating the marketplace product that helps brands and influencers
• Designing the tech architecture, roadmap and vision
• Hiring the right team to achieve product-market fit and the vision
• Get involved in brainstorming and problem solving to solve critical product and business problems

What will you need: 

Skills:

• Strong and demonstrated technical skills
• Ability to hire and manage a team of coders
• Cross-functional collaboration with product, business, design folks

Attitude:

• Bias for quick action - progress over process
• High empathy for small creators and small D2C brands
• First principles thinking and a problem solving mindset
• Strong accountability and ownership mindset

What will you gain:

• Creating tech vision from scratch
• Build in a fast-paced environment and test impact directly with users
• Experience the thrills of 0-1 and PMF discovery
• Work with a smart, young team that is highly committed to the mission

Company Profile:

A global industry leader in the manufacturing industry for over 90 years, we are dedicated to keeping the world in motion across a diverse range of sectors, from conveyor systems to container cranes. Our cutting-edge drive technology is a cornerstone of modern mechanical and plant engineering, and we continue to shape the trajectory of this field both now and in the future.

Key Facts:

The workforce of over 21,000 worldwide, including 900 engineers and 600 researchers, as well as a significant number of trainees and development professionals.

Achieved sales totalling 4.2 billion Euros, reflecting our substantial impact on the industry.

Our commitment extends beyond business, as we actively prioritise inclusion, diversity, fair partnerships, and responsible resource utilization. With a presence in 54 countries, we maintain 17 production facilities and 88 Drive Technology Centers across five continents, ensuring rapid response, short delivery times, and personalized on-site assistance to our customers.

Responsibilities:

As an Assistant Manager/Engineer in the Branch Service team, you will play a vital role in ensuring our customers receive exceptional service and technical support. Your responsibilities will include:

• Providing service support to customers based on sales requirements.
• Offering technical support to sales engineers and customers.
• Planning and attending pending service jobs promptly.
• Responding to emergency service requests within designated timeframes.
• Inspecting customer units, performing failure analysis on-site, and providing service estimates to sales engineers.
• Performing geared-motor servicing at customer locations based on confirmed sales documentation.
• Conducting geared-motor servicing at the Service Center as per written confirmation.
• Coordinating and arranging the service of geared motors requiring off-site servicing.
• Conducting service training for customer engineers upon request from sales.
• Maintaining thorough documentation of service orders and files.
• Updating records in the system for the branch and Head Office.
• Providing feedback for maintaining necessary spare inventory at the branch in coordination with the Branch Manager/Regional Manager.
• Ensuring the Service Center, tools, tackles, and equipment are well-maintained.
• Assisting in other tasks as directed by the Branch Manager/Regional Manager in the absence of service jobs.
• Ensuring documentation and records adhere to QMS department procedures.

Authority:

• Preparing and providing service estimates.
• Creating and signing service reports for customer review.
• Deciding on component replacements during service jobs up to Rs.10,000 (in collaboration with Manager Service/Branch Manager).
• Making informed decisions on the course of actions during service engagements.

Dimensions:

• Area: Responsible for all regions within the sales branch.
• Customer Value: Handling service for 250-300 customers.

Profile:

• Education: Diploma in Mechanical/Electrical Engineering from a reputable institute.
• Experience: A minimum of 3 years experience in maintenance or servicing similar products within any engineering industry.
• Skills Required: Proficiency in Customer Relationship Management, strong Repairing and Troubleshooting skills, effective Communication Skills.

What We Offer:

• A collaborative and transparent working environment.
• Structured employee development programs and mentoring support.
• Personalized training to ensure a smooth onboarding experience.
• Access to state-of-the-art technology and excellent working conditions.
• An organization that values energy efficiency, social responsibility, and environmental protection.

tl;dr

🤓 An early employee of an experienced team. A lot of impact and opportunities to learn or deepen new technologies like GPT3, Amazon Rekognition, FFmpeg and more.

💰 Fixed Salary + Stock-Options

About

Blend is an AI-driven graphic design tool for entrepreneurs that removes decision making to create professional-grade product catalogs. Entrepreneurs can now create product marketing material in a few seconds to stand out and sell better online. Instead of manipulating pixels, users edit objects. Deep learning models ensure the translation of pixels into objects.

What you'll do

Blend app, an AI-driven design tool, will help its users create stunning designs within seconds.

To help us get to our vision faster, we are looking for an Engineer to join us on our app development front. This developer:

• 👩‍💻 Would work on our Flutter codebase writing cross platform code for both Android and iOS.
• 🎨 Work closely with product and design to create amazing user experiences.
• 🐜 Watch out and fix production issues, and target on running a smooth experience.
• 📈 With the help of the rest of the team, you maintain a great app with few bugs and trustable analytics: KPIs, logs, crash logs, boards.

Above all, you would be the owner of the app side of things. Drive it to success. That will be the goal.

We are tech/langugage agnostic when it comes to developers, so the only hard requirement is to be smart and passionate. That being said, having the skills below will be an advantage:

• Experience working with Flutter and/or Dart
• Experience with React/React Native (makes it easier to pick up flutter)
• Experience with Native app development (sooner or later you might get to a point where you need to write native modules as well)

How we work:

• Team: you are humble, open to challenge, and like to help others grow. The most important is the progress of the team and the product.
• Impact: you can prioritize your time to build what will give users superpowers or wow them.
• Learning: learning and sharing knowledge makes you happy. At Blend, this holds true as a team, with machine learning, and with our users.

Hiring process:

3-steps process:

• Screening call
• Technical Interview
• Cultural fit interview with the founders

Business development can be summarized as the ideas, initiatives, and activities that help make a business better.

The target area would be clients looking forward to Digital Marketing services. Hence includes,

• Increasing revenues
• Growth in terms of business expansion,
• Increasing profitability by building strategic partnerships and making strategic business decisions.
• Responsible for prospecting, identifying, and developing business with new customers                              
• Preparing commercials for prospective clients based on the business offering in consultation with the project manager.
• Introduce the new client to the operations team and assist the operations team to work for the new client.
• Competitor analysis: Should be aware of the work being done by the competition and come up with strategies to acquire those accounts.
• Providing management with client/market feedback.
• Ability to identify client needs and decide deliverables for the same.
• Should be self-driven, target-oriented, and passionate

Role Business

• Industry Type IT
• Functional Area Sales & Business Development
• Employment Type Full Time, Permanent
• Role Category BD / Pre Sales

Education

• UG: Any Graduate
• PG: Any Postgraduate
• Doctorate: Doctorate Not Required