• Develop and maintain customer documentation such as User / Administration / How-To / Quick Start / Installation Guides, etc.
• Create/Review/Edit Release Notes, including Customer Impact Statements prior to dissemination.
• Develops graphics through the use of screen capture tools and graphic editing tools related to applicable projects assigned.
Must to have skills
• Working knowledge of and experience operating in a Linux/Windows environment.
• Familiarity with JIRA or other Defect Tracking tools and Confluence.
• Ability read, write and compile technical documents, include feature descriptions, customer use cases, and release notes using industry best practices.
• Strong written and verbal communication skills.
• Ability to collaborate in remote team environment, actively engage subject matter experts, and follow through on commitments.
• Demonstrated experience in writing clear and concise procedural documentation for a technical audience.
• Experience with agile and comfort with rapid iteration and fast delivery.
• Demonstrated ability to balance multiple project deliverables.
About Jeavio India Pvt Ltd
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Technical Writer
at Growth Marketing Platform that delivers measurable results in the form of leads and conversions to finance enterprises
Technical Writers must always represent the interests of users. The Technical Writer must
speak up when something is confusing or inconsistent and recommend alternative ways
that the content, design, and functionality of the product can be improved.
Responsibilities:
● Write text content on wireframes for new and existing features
● Write error messages, in-app notifications, toast messages, email notifications,
templates, and API-related articles
● Maintaining the product style guide at all times, and updating it as needed
● Regularly reviewing existing UI content
● Add screenshots, videos, and GIFs where applicable to documentation for new and
updated features
● Publication of major feature releases for internal channels, user messages, and
newsletters
● When functionality is added, updated, or deprecated, documentation and UI
elements will need to be updated
Qualifications ● An excellent command of English, including words and their meanings, and a
great ability to articulate
● A logical way of presenting a complex list of instructions
● Having the ability to shorten a phrase without losing meaning
● A passion for consistency and a knack for spotting inconsistencies in text
● Maintaining style guides and glossaries with the most current information is
a natural tendency when making decisions
● To always think from the users' perspective rather than from the product
team's perspective when creating a new screen
● Embrace ownership and show a willingness to adjust the process when
necessary
● Having the ability to convey a point clearly without damaging relationships
● You should be willing to learn new things and take ownership of your actions
● Embrace constructive criticism/feedback
● At least 1 year of technical writer experience in the IT industry with a strong
background in Computer Science of engineering
Tech Content Writer
We are looking for a Tech Content Writer preferably with an engineering background who can strike a chord with software developers through meaningful content.You will be the owner of all content creation which will help in customer’s experience through our help pages, blogs, social media posts, emails, newsletters, marketing campaigns etc. You will work with the marketing team in coordination with the leadership team to make sure all customer communication is transparent and helps us develop a trusted customer relationship.
Experience
- 1-3 years of experience in digital marketing and content creation.
- Experience in content writing, crafting videos/rich-media formats.
- Background in engineering is preferred with a strong inclination towards software tech.
- Understanding of developer persona and DevOps tools is a plus.
- Excellent command over the English language.
- Adept at expressing ideas in a concise form.
- Willingness to carry out in-depth research and organize facts in a structured manner.
- Aptitude to understand requirements and execute tasks independently.
- Ability to multitask and manage time to meet daily deadlines.
Responsibility
- Write well-researched content centered around topics that resonate with the developer community.
- Rich content creation for blogs.
- Use creativity and elements of storytelling to communicate the brand message.
- Work closely with the marketing team to create campaign content including emails, notifications, social media content, newsletters etc.
- Continually measure and optimize content based on campaign results.
- Create engaging posts and stories for social media platforms.
- Follow writing style guides to edit and proofread content written by other teams.
- Follow-up with customers to develop high quality case studies.
Personality
- Passion to learn new digital marketing and content skills.
- Team player.
- Agile enough to learn new technologies and tools on your own.
- Self Motivated
Culture Fit
- At least one hobby outside work domain
- Ownership
- High energy and fun at work
Location: Bangalore
Role reporting into: Director, UX Strategy and Design
Does this role have direct reports?: No
Job Responsibilities:
Collaborate with the product team, in-house designers, and engineers at all stages of the
product development process.
• Plan, research, and produce high-quality product documentation including user manuals,
context-sensitive help, how-to guides, knowledge base articles, FAQs, website content, etc.required by Amagi customers.
• Create product videos, and blog about specific product features.
• Write structured content clearly and concisely that maximizes comprehension and ease of use.
• Research and define UX terminology for various products.
• Write clear, concise, and thoughtful microcopy that supports the product designs and make the interface interactive and intuitive.
• Ensure that the copy resonates with our audiences, reinforces our credibility, and reaches the targeted audience to achieve desired results.
• Research, analyse, and provide usability feedback to the product team.
• Apply audience insights, user research, and brand strategies to develop engaging content.
• Have knowledge of communication style guidelines, user experience and UX writing impact.
• Raise the bar for interface/product communication and drive alignment on voice and tone
across Amagi products.
• Develop precise and specific customer-focused copies that makes interactions on the Amagi interface simpler, more human, and more real.
• Play an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design.
• Have empathy for users & understand different needs of users.
Job Requirements:
Ideally a person should have had the below experiences / possess the below abilities to succeed
in this role:
• Experience in developing product documentation with a strong command of English grammar,a clear writing style, and excellent content organization skills.
• Demonstrated ability to produce high-quality, rich technical content that presents information in easy-to-understand language.
• Experience in creating structured documentation and knowledge of content management
systems.
• Experience working on tools such as Camtasia, Adobe Robohelp, Intercom, etc.
• Should be a team player and be comfortable collaborating across teams.
• Experience working in a fast-paced, deadline-driven, and Agile-based environment.
• Understanding of a user centred design process and UX writing concepts.
• Ability to create content in a variety of different formats from microcopy to long -form.
• Positive attitude towards receiving and delivering feedback.
• Sense of responsibility to deliver committed projects on time with exceptional quality.
• Independent and self-managed working style and strong team-player.
• Proven problem-solving skills with the ability to understand complex ideas.
• Contribute to the development of the content style guide, content strategies, and processes.
• Present your ideas to design and business stakeholders and adapt to feedback.
• Set a scalable copy standard, and drive adherence to UX writing best practices based on
industry standards, internal learnings, branding guidelines, research, and data.
• Own, develop and evangelize copy guidelines and tone of voice.
• Good learning ability to grasp new domains and comfort to understand both depth and breadth across the technology platform(s).
• Good to have – A web-based portfolio of relevant UX writing and conversational design
examples. Link to portfolio must be included on the top of the resume.
Preferred Work Experience: 2-7 years
Education/Qualifications: Any degree with relevant technical writing experience at a software product development company.
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Technical Writer
We are looking for a Technical Content Writer with 4+ years of experience in producing high-quality documentation that can contribute to the overall success of our products. The selected candidate will work collaboratively with developers, quality assurance engineers, product managers, and usability experts to make our products easier to understand and use.
Job Responsibilities:
- You will be responsible for authoring tasks, creation, and integration of printed or electronic end-user documentation
- Document ongoing software developments in applications, products, and services
- Develop user guides, technical specification documents, online help files, API documents, feature description documents, How-To articles, and other ad hoc documentation deliverables
- Contribute to process improvements for enhancing efficiency
- Demonstrate ability to communicate effectively with developers and SMEs to gather knowledge on functional requirements
- Create tutorials to help end-users use a variety of applications
- Create and maintain the information architecture
- Provide estimates about documentation tasks to the Scrum Master
- Provide technical documentation for newly developed features on time and as per the defined quality standards
Required Skills:
- 4+Years of Relevant experience in the field of technical documentation
- Knowledge of end-user documentation/product documentation/technical documentation
- Excellent technical writing skills
- Creative conceptual thinker
- Impeccable command over grammar with excellent communication skills
- Proficient in working with an XML editor, authoring, and other graphics-related tools like SnagIt, Visio, etc
Content Writer
Dear Job Seekers,
Greetings from PIXEL WEB SOLUTIONS....!!!
Pixel Web Solutions is a global Web, Mobile / IT Servicing Company with the strong team of technical and professional expertise. We believe in Innovative Solutions that turn the business idea into achievable goals. We work on wide array of Technologies that can provide sustainable and long-term business solutions. More than 7+ Yrs of experience in global IT markets, we have curved ourselves to adapt leading & cutting edge technologies.
|
Position Vacant Details |
POSITION NAME |
Content Writer |
EXPERIENCE |
0.6 to 2 Years |
SALARY |
Negotiable |
**Note: Looking for Madurai candidates only**
Key Skills
v Blog Writing
v Creative Writing
v Web Contents
v Basic Knowledge in SEO Writing
v Good Oral Communication
Also, provide us with the below information required for the further process;-
Details Required:-
Current Company:
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