Technical Success Manager

at Gtmhub

DP
Posted by Vranda Baheti
icon
Indore
icon
2 - 4 yrs
icon
₹6.5L - ₹14.5L / yr
icon
Full time
Skills
SQL
HTML/CSS
Javascript
API

Description

Gtmhub is seeking an incredible Technical Success Manager with a minimum of 2 years of relevant experience to join our growing team!

 

This is a full time position based in our office located in Indore.

 

About Gtmhub

We believe that everyone deserves to work in an environment where there is consistent alignment between mission and activity; where transparency breeds trust; where accountability reigns; and where focus results in positive outcomes. That's why we have built the world’s best business orchestration platform, powered by the proven OKR methodology, so our clients (and we!) can achieve the missions that matter.

We are honored to support over 500,000 users across 75 countries and 1,000+ organizations including Red Hat, Adobe, Societe Generale, and TomTom. We've raised over $160 million in funding, including our most recent Series C led by Index Ventures.

About Cliff

http://cliff.ai/" target="_blank">Cliff.ai is the world's leading business observability platform. It is a complete paradigm shift in the way companies monitor their business processes.

We are a small team - based across London and Indore - with a big vision and are growing rapidly. We’re a Techstars company, and are backed by some of London’s biggest VCs. We have been awarded UK’s ‘Startup of the Year’ and also featured by Forbes as a startup 'set to blaze a trail'.

http://cliff.ai/" target="_blank">Cliff.ai recently got acquired by https://gtmhub.com/" target="_blank">Gtmhub- the world’s best business orchestration platform, powered by the proven OKR methodology. They support over 500,000 users across 75 countries and 1,000+ organizations including Red Hat, Adobe, Societe Generale, and TomTom.

 

The Role

We are looking for a super-smart, innovative, and over-achieving Technical Success Manager with a passion for making customers successful while building technology solutions.

You will own the customer relationship from a technical perspective and, together with the Customer Success Manager, will support our strategic customers throughout their journey, from onboarding to continued adoption and usage of the platform. You will help our customers translate complex business needs into data-driven solution designs. You will be responsible for the solution implementation ensuring high customer satisfaction levels.

The successful candidate will be a strongly self-motivated and driven individual who is goal-oriented, methodical, and tenacious, and can effectively interact with a team.

 

The Details 

As a Technical Success Engineer, you'll: 

  • Partner with Technical Success Managers to deliver technical solutions to customers  
  • Create custom UIs for Gtmhub data using HTML, CSS, Javascript and Angular best practices 
  • Cooperate with web designers and Technical Success Managers to match visual designs 
  • Continually explore new ways to improve our solutions 
  • Be responsible for maintaining, expanding, and scaling our technical services offering 
  • Gathering and refining specifications and requirements for customer solutions based on technical needs 
  • Build and maintain tooling for all things customer related 
  • Develop and maintain reports and apps for the Gtmhub Marketplace 

 

What We're Looking for 

To be successful in this role at Gtmhub, you'll need to have: 

  • Previous experience in web programming 
  • Ability to speak English at business level 
  • In-depth knowledge of HTML, CSS and Javascript 
  • Experience with Angular and/or TypeScript 
  • Proficiency in SQL 
  • Knowledge of another programming skills is an advantage 
  • BA/BS degree in Computer Science or related field 

 

Compensation and Benefits

What's in it for you:

  • Competitive base salary and bonus opportunities.
  • Quarterly bonus opportunities (up to 25%)
  • Employer-covered supplementary medical insurance
  • Access to 5,000+ Udemy courses for ongoing learning and development
  • Stock option opportunities
  • MAC or PC of your choice
  • Flexible working hours and leave policy.
  • A truly flexible, trust-based, performance-driven work culture.
Read more

About Gtmhub

Founded
2017
Type
Size
Stage
Profitable
About
The intelligence that empowers online retailers and brands to take better Pricing and Buying decisions
Read more
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Read more
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