Technical Content Writer

TIFIN is a fintech company that builds engaging experiences through powerful AI and investment-driven personalization. By leveraging the combined power of investment intelligence, data science, and technology, the company strives to make investing a more engaging experience and a powerful driver of financial wellbeing.

 

This role will help to bridge the gap between the technical and consumer face of the company by converting complex information into simple and easy-to-understand language that is user facing.  You will work in collaboration with designers, copywriters, product managers, analytics, and developers to create content that will be used for a range of products, all geared towards making investing a more engaging and customer driven experience.

 

 

Type of position: Full time, min 3 years of copywriting experience 

Preferred areas: Finance, investing, technical writing

 

What you will do:

• Deliver clean, professional copy that is true to brand voice and communicates powerful product narratives
• Translate complicated concepts into simplified and streamlined content that is easy to understand and engaging for users
•  Ability to think strategically to identify gaps in communication and make appropriate suggestions
• Collaborate with team members to develop consistent messaging

 

Essentials:

• Ability to create content for projects with quick turnaround times
• Ability to create and manage complex copy documents that will be used by product owners, designers and engineers 
• Ability to juggle multiple projects simultaneously.
• Proficiency with using software such as MS Word, Excel
• Ability to use Figma to better collaborate with design

In a mobile-first world, there is always an inevitable risk posed by cyber security concerns, which is addressed by our client through API-based solutions. They focus on securing mobile-first enterprises against new age cyber fraud. Their aim is to reduce risk and accelerate the growth of all mobile transactions.

 

As a Technical Writer, you will be responsible for overseeing team collaboration with Development, QA, Product Management, and other groups to plan, research, write, and revise online documentation, including general overviews, tutorials, installation/configuration instructions, training class materials, and API documentation.

What you will do:

• Writing in-depth user guides, release updates, product descriptions for the company's suite of products and solutions
• Writing for a variety of audiences, from non-technical end-users to programmers, system administrators, and integrators
• Overseeing peer editing and production review work
• Integrating use case and functional data into user documentation and examples

 

Desired Candidate Profile

What you need to have:

• 3+ years of technical writing experience
• Strong written and verbal communications and experience working with content in multiple mediums
• Experience working cross-departmentally to communicate the nuts and bolts of a product
• Strong experience owning an end-to-end documentation creation process
• Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment
• A positive attitude, willingness to jump in and tackle new challenges
• Experience working with the following tools preferred: Confluence/JIRA, Git & Github, HTML, CSS, Jinja, JavaScript, Python, Postman, etc    

 

Responsibilities:

• Collaborate with UX designers, product teams, and researchers to craft and hone language

across a variety of contexts from UI components, to conversational building blocks, to editorial/help content.

• Raise the bar for interface/product communication and drive alignment on voice and tone across the suite of products

• Develop precise and specific customer-focused copies including product on-boarding narratives, settings content, notifications across platforms

• Continuously integrate customer feedback and business requirements into both new and current product experiences

• Ability to critique the visual style, interface, and interaction flow of applications and experiences.

• Promote UX internally and externally through social media by planning editorial strategies.

Who should apply for this role?

Requirements:

• Bachelor’s degree of equivalent experience in English, Journalism,

Marketing/Communications, or related field

• An online portfolio or samples of work demonstrating relevant experience creating user-centered content/ copy

• 3-5 years of experience with UX writing, content strategy, technical writing or other customer-facing documentation

• A portfolio of relevant work samples with a UX focus; including problems you helped solve for, your contributions, and impact to the customer

• Ability to craft impactful communications across a spectrum of styles and genres

• Solid written and verbal communication skills with the ability to present a strong rationale for design decisions

• Experience working directly with designers, product managers, researchers, and other subject matter experts.

Mandatory Skills

• Experience in Technical Writing/Information Development
• Experience writing topic-based and task-oriented documentation according to company style guidelines, requiring minimal editing from senior ID staff
• Experience developing enterprise systems software documentation for users and system administrators
• General knowledge on DITA concepts and IDCMS: ID (Information Development) Lifecycle and Content Management System
• Excellent interpersonal, communication, and teamwork skills
• MS Word

 

Roles, Responsibilities

• Effectively collaborate with project stakeholders to scope ID work
• Attend ID and Dev core meetings to understand ID requirements and plan, write and maintain concise but complete internal and external technical information (end user manuals, troubleshooting topics, compliance documentation, API descriptions) in compliance with client and team guidelines
• Independently research for relevant information and perform content reviews
• Work alongside multiple teams in a fast-paced agile environment towards providing high quality written content.
• Follow recommended style and business guidelines; using approved templates
• Being technically savvy in the areas of documentation by being hands-on with new and current product features
• Being proficient in usage of documentation tools & systems and aware of new technologies in documentation, industry best practices.
• Delivering the work allocated in time and with quality including translations and documentation build packages

Assist in writing formal / technical pieces. This could include medical articles, blogs, quora answers, etc. This shall be related to integrative oncology.

Website: https://zenonco.io/

We are looking for self-motivated, detail-oriented individuals to write technical content for our web properties. The content will primarily revolve around mobile games. Candidates interested in this position must demonstrate an interest in technology, excellent verbal and written communication skills.

If you can watch, play and write well about Android games, this job is for you.

Responsibilities and Duties
You'd be responsible to:

• conceptualize new content ideas,
• research on the assigned topics,
• and create high-quality content around mobile games.
•  

Qualifications and Skills

• Impeccable written and verbal command over English is a must.
• Graduate/post-graduate in English literature or Technology would be a plus.
• Must NOT be over 28 years old in age.

As a storyteller, you will become an integral part of the 1to12 team. We are seeking a creative, experienced, and organized content writer with an amazing sense of humor that is reflected in your writing & samples that make us laugh, cry, applaud, or otherwise feel jealous. 1. Thorough research & storyboarding on Famous people, projects & telling their beautiful stories over points to students. 2. Brainstorm interesting and viral story ideas and headlines. 3. Craft catchy and newsworthy pitches that we send to our customers. 4. Write blog posts and LinkedIn articles on behalf of Company. 5. Write and develop presentations and pitches for speaking engagements. 6. Knowledge of trending cultural topics and a perpetually curious mind. 7. Knowledge of the latest technology and social media trends. 8. Gain a deep understanding of the motivations and behaviors of our target audience(s), to increase the relevance and effectiveness of your content ideas. 9. Be a point-person for technical questions related to written content. Understand Concepts in depth. Preferred: 1. Prior experience in Startups or Ed-tech domain would be Preferred. 2. Experience in Copywriting would be a brownie point. 3. Prior experience of working with photoshop will be considered.

Documentation Specialist with strong experience in developing content for SAP Projects/Products • SAP product knowledge is required. Must have developed content/documents related to SAP Products/Projects.