Roles & Responsibilities: 1. Office operations - Oversee day to day functioning of office operations such as opening and closing hours protocols, allocation of tasks to the support team, smooth functioning of all office equipment and infrastructure - Lights, ACs , Internet, furniture , IT equipment, pantry services, Housekeeping services and general upkeep of office premises. Ensuring office readiness for executive meetings, interviews 2. Office operations - Plan the deployment of resources for weekend operations for 24x7 support, ensure all IT infrastructure, logistics, F&B services, meeting & greeting, Housekeeping services are planned ahead of the weekend sessions to ensure smooth functioning of office. 3. Vendor management Manage various facets of the business - Hotels & restaurants, Pest control , AC , Carpentry, Stationery, F&B, corporate gifting, AV ( local and domestic travel & logistics). 4. Hospitality operations - Logistics & boarding /lodging - Partner with leading hotels & serviced apartment operators and work on pre negotiated rate contracts for room nights for outstation faculty, coordination of airport transfers , Hosting important guests and visitors, overseas faculty. 5. Crisis and Emergencies - Ensure that you are always available in the event of Office crisis and emergencies such as fire, electrical breakdowns etc. 6. Maintaining approvals from concern authorities and Coordinating with finance and Acccounts Team.
MUST HAVE SKILLS: You should be an expert in using the computer, an expert in using Excel and/or google spreadsheet, good in typing, proficiency in English. 1. Receiving calls, checking his/her query and routing it to the concerned person. 2. Managing visitors and vendors and guiding them to the person concerned. 3. Supervising the cleanliness and availability of necessary supplies in the office. Also place orders or register complaints when required. 4. Handling the company accounts and maintaining the balance sheet regularly. 5. Handling important documents related to organization with care; taking printouts and scan when necessary. 6. Coordinate effectively with recruitment and selection process. 7. Filing and maintenance of records (Employee records, vendor records, etc.) 8. Nurture a positive working environment.
1. Greet and welcome guests as soon as they arrive at the office 2. Direct visitors to the appropriate person in the office 3. Answer, screen and forward incoming phone calls 4. Provide basic and accurate information in-person and via phone/email 5. Maintain office security by following safety procedures and controlling access via the reception desk (monitor visitor logbook, track couriers, etc.) 6. Handle petty cash 7. Order front office supplies and keep inventory of stock 8. Update conference room calendar 9. Arrange travel and accommodations, and prepare vouchers 10. Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing 11. Housekeeping Management 12. Leave & Attendance Management