Strategy & Operantions Manager

Role Overview

The role is designed to give comprehensive exposure to the candidate to various parts of the business and intended to transition into a business leadership role in 18-24 months

Job Responsibilities: 

• Acts as a strategic advisor to the Founder and senior management team, helping them identify priorities, strategically align their time with these priorities, and revisit these regularly to assess progress. 
• Ensure focus on strategic initiatives of the organization so that they are not lost on urgent and daily transactions. Drive time management for the Founder around these areas of focus 
• Key Result Areas are used to drive alignment, focus, agility, and business rhythm to achieve our strategic and business goals
• Identify risks associated with goals for the Founder and bring them front and center to find mitigation plans and support the Founder in implementing them. 
• Act as an Accountability partner to the Founder to ensure all commitments are met in time. 
• Act as a key thought partner, brainstorming & identifying solutions to challenges.  
• Manage a variety of long-term, cross-organizational projects
• Represents Founder in meetings through various communication channels with internal and external stakeholders. 
• Acts as the liaison between Founder and other executives, clients, and stakeholders to ensure consistent communication and ensuring involvement or decision-making at the proper time. 
• Participates with the Founder and senior management team in strategic planning, policy development, and decision-making. 
• Ensures timely and effective completion of projects and initiatives of the Founder. 
• Researches and recommends new and revised policies and strategies within India & International markets
• Determines & drives key performance indicators and how to measure team performance

Must Haves: 

• Your attention to detail and ability to stay on top of multiple things must be exceptional
• You must be able to multitask and drive programs or projects from ideation to execution
• You must have great people skills, and be a highly collaborative team player
• Have exceptional verbal and written communication skills
• Be extremely sharp and logical, with a strong sense of curiosity to always learn more
• High energy, strategic thinker with a data-driven, and analytical approach to solving problems  
• Excels at building relationships and networks; influences others to achieve outcomes. 
• Systems and process-thinker; loves creating order out of chaos. 
• Comfortable behind or front on the stage, supporting the person in the spotlight; thrives on helping others be their best selves and anticipating their needs before they are spoken.
• Strong consulting background, preferably from IT, with strong industry networks across various forums

Must Have Background for this Role:

• MBA from top tier institutes (IIMs or International business schools).
• 3-5 years of post-MBA experience at top consulting firms, high growth start-ups, VCs, or with Founders/ functional heads.
• 1-2 years of operating experience is a plus.

Position Assistant Manager- Broking Business Function Corporate Agency and Broking
Department Corporate Agency and Broking Band 5A/5B/4
JOB SUMMARY:
Job PurposeTo Drive business through channel partner's sales team and distribution network.
Key Responsibilities:
1. To Build strong relationship across the partner network
2. To Grow the business by driving sales of MLI products through partner sales team
3. To Organize catch-up meetings with partners and their clients to introduce MLI products in their portfolios
4. To Activate maximum number of mapped sub-brokers/RMs/Lead Generators on a monthly basis
5. To Ensure smooth issuance of all cases from start to finish and maintain persistency of all issued policies
6. To Prepare and send daily report on meetings and sales numbers to all stakeholders
7. To Track the status of logged in policies in the central MIS
8. To Update on the tasks assigned for driving focused business through the task MIS
9. To Maintain and update the persistency data of the assigned cases
10. To Train partner RMs on MLI products and processes
KEY RELATIONSHIPS:
Internal:
 Business Heads
 MLI HR & Sales Training Team
 MLI Operations Team
External:
 Business Partners
 Top Insurance Brokers
 Top Clients
Measures of Success:
 Actual sales generated vs plan
 Accuracy and timeliness of sales reports
 Actual activity vs targeted activity
 Accuracy of competitor information;
up to date data; Identification of potential
contacts and conversion to channel
partner/customer.
DESIRED QUALIFICATIONS and EXPERIENCE:
 Qualifications: Graduate / Post Graduate
Experience: 2 - 6 years of relevant in Insurance Sales in Broking / Banca Sales

About Pocket FM
It’s an amazing time to join Pocket FM as we continue shaping the future of audio entertainment both in India and globally. We are India's leading audio OTT platform with the largest collection of podcasts and audiobooks across a wide variety of genres and languages; and making our entry to the global audience. We are reimagining the traditional radio to build an internet-scale platform to bring together communities to share stories and spread knowledge. Our mission is to give voice to stories and wisdom.
Pocket FM has grown to 40Million + users with deep engagement of 3 billion+ minutes per month. We are a Series C funded start-up backed by some of the marquee investors like Tencent, Lightspeed, and
others Design at Pocket FM isn't one discipline working in isolation. Instead, we work in unison with every other team, infusing our user-centered and technology-empowered strategy across all areas of the
business. We value being close to the people we serve, so we embed our experts across business units and work with them as one. We still share design standards and systems across our community, things like
common tools, design, and language. But to create a truly cohesive experience for our users across products and platforms, we're all about collaboration.

Product Design -
Product Designers focus on delivering the best experience for listeners, creators, across all of ourproducts. We bring fulfillment and value to listeners and creators and make it easy for people to enjoyPocket FM daily, exactly how they want.

Design for scale -
Our experts create the technology that enables Pocket FM to learn quickly and scale easily. We build the frameworks, capabilities, and platforms needed to welcome the world's listeners, supporting
rapid growth in our users and business.

UX Writing -
Here at Pocket FM, UX Writing is part of Design. We specialize in intuitive user-centered content strategy and microcopy, but our work doesn't end there. We partner with design, tech, and product to create cohesive experiences with a consistent voice, ensuring we always sound like

About the Role -
We're looking for a UI/UX Designer to develop new and improve existing features and experiences for our products . You'll craft a strategy rooted firmly in user insights that paint an exciting vision of the future, and deliver on that vision through effective planning, interaction design, visuals, and
prototypes, you will be making our products more user-friendly and intuitive to attract and retain customers.
As the team responsible for Pocket FM, we build both consumer-facing and business products for various platforms. You will be part of the design team that combines interfaces and workflows and enhances user experience.
In this role you will be designing products and experiences that meet people's needs, You should be an analytical and creative designer who is able to grasp user needs and solve problems.

Responsibilities -
● Understand product specifications and user psychology
● Understand product specifications and user psychology
● Conduct concept and usability testing and gather feedback
● Creating personas though user research and data
● Gather and evaluate user requirements in collaboration with product managers and engineers
● Define the right interaction model and evaluate its success
● Develop wireframes and prototypes around customer needs
● Illustrating design ideas using storyboards, process flows and sitemaps
● Find creative ways to solve UX problems (e.g. usability and findability )
● Create elegant UI designs and high fidelity prototypes
Requirements -
● Proven experience as a UX designer, UI Designer or similar role
● Strong portfolio of design projects
● Background in project management and research
● Familiarity with interaction design and information architecture
● Proficient in Design software ( e.g. Figma, XD or sketch ),
● Problem solving aptitude
● Analytical mind with a business acumen
● Team spirit; strong communication skills to collaborate with various stakeholders
Good time-management and product management skills
Knowledge of front end development in Web, Android and/or iOS is a plus.

1. Following up with leads for setting up trials
2. Cold calling to potential leads
3. Handling a trial from end to end – scheduling, emailing, following up, technical checks
4. Rescheduling of missed trials
5. Any other ad hoc operations work as per requirement

We are looking for candidate with
1. Availability between 10am-8pm
2. Sincerity and perseverance
3. Attention to detail
4. Communication - Strong English speaking skills
5. Self-motivated with a results-driven approach

Team Lead – Operations

·       Must have work experience in a BPO of 1 year as a Team Lead

·       Should be fluent in English and Hindi (able to clear Versant 4)

·       Open to rotational shifts and week off  (24/7 process)

·       6 day working

·       Experience in Inbound calling

·       Managing a team of at least 15 callers

·       Must have qualities of a good leader

Veera is a dynamic US-Based startup, working to revolutionze the way rural markets are accessed and developed. 

The Operations Lead will be responsible for desinging and deploying a rural distribution strategy with our partners pan-India. This would mean the role would consist of the following:
1. Create rural logistics scheme, detailing the physical infrastructure and partners needed
2. Work with financial entities and CFO to build a 'financial logistics' plan to limit revenue leakage in the supply chain.
3. Monitor, fulfill and service the entire Veera supply chain, setting up touchpoints for data collection.
4. Ad-Hoc tasks as needed 

Compensation will be on an options basis, with commission based on channels succesfully created. This is open to discussion. There is an opportunity for rapid career advancement, with the startup eventually looking to hire the Operations Lead into the COO (Chief Operations Officer) role. 

Roles and Responsibility

 

1. Looking after entire field operations

 

2. Coordinate with the sales and technical team to resolve the issues.

 

3. Take full ownership of keeping the designated clients to keep them hooked to the solution provided by the company.

 

4. Addressing customer inquiries, concerns and suggestions.

 

5. Detect repetitive issues and finding a relevant solution for that.

 

6. Work along with the tech team to fine issues w.r.t to the product and make it stable.

 

7. Analyze and summarise the day’s work and reporting it to the team manager.

 

8. Manage maintenance of equipment / devices and services.

Note:

 

• MUST OWN TWO-WHEELER WITH DRIVING LICENSE
• CANDIDATE WHO CAN JOIN IMMEDIATELY.
• FIXED TRAVEL REIMBURSEMENT.

 

      

 

 

 

 

 

KSS is looking for Retired Naval, Airforce, CRPF, SRPF & Army Officers. Responsibilities and Duties • Handling logistics work • Handling production work • Coordinating with the management

Handling legal formalities, paperwork, documentation, MIS

1. Greet and welcome customers with a pleasant attitude 2. Inquire what customers are searching for and guide them to the respective staffs/floor/coordinator 3. Maintain safe and clean reception area by complying with procedures, rules, and regulations 4. Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs 5. Contribute to team effort by accomplishing related results as needed