Sr. Manager - National Operations for a Renowned NGO

The VP of HR for our private security agency will be responsible for leading all aspects of the human resources function within the organization except Talent Acquisition. This includes strategic planning, policy development, Behavioural training, performance management, employee relations, and nuances of culture. The ideal candidate will have extensive experience in HR management, preferably within the security industry, and possess strong leadership and interpersonal skills.

Key Responsibilities:

Strategic HR Planning:

Develop and implement HR strategies aligned with the overall objectives of the organization.

Identify and anticipate HR-related needs and challenges, and provide proactive solutions.

HR Operations:

Timely and accurate Payroll for Staff

Handling entire life-cycle of staff – Maintaining personal files, Confirmations, Exits, F&F Settlements

Compensation & Benefits – Periodical review of structure and Matrix

Employee Benefits, viz., Group Mediclaim, Group Personal Accident, Group Gratuity

Policy Development and Implementation:

Establish HR policies and procedures that comply with relevant laws and regulations.

Ensure consistent enforcement and adherence to policies throughout the organization.

Training and Development:

Design and implement behavioural training programs as and when required

Provide leadership development opportunities to support career growth and succession planning.

Performance Management:

Develop performance management system to evaluate employee performance and provide feedback.

Implement processes for goal setting, regular performance reviews, and R&R programs.

Allocate resources to meet HR objectives and priorities.

Employee Relations:

Positive approach to employee relations issues, grievances handling, and conflicts resolution.

Handling Disciplinary procedures

Promote a positive work culture and foster employee engagement and morale.

Compliance and Legal Matters:

Ensure compliance with labour laws, regulations, and industry standards.

Stay abreast of changes in legislation and update HR policies accordingly.

Reporting and Analytics:

Prepare regular reports on HR metrics and key performance indicators.

Analyse data to identify trends and areas for improvement.

Job Specification:

Bachelor's degree and in addition PG degree in HR is preferred

Proven experience of minimum 15+ years in HR management preferably within the manpower industry.

Strong knowledge of HR best practices, employment law, and regulatory compliance.

Excellent leadership, communication, and interpersonal skills.

Compliance Officer the Senior/ Compliance Manager, Auditing, Monitoring and Investigations is responsible for the compliance monitoring and auditing activities in APAC. This position will also team with Chief Compliance Officer and APAC Compliance Officer to assist with compliance and ethics-related investigations within the APAC region.

PRINCIPAL RESPONSIBILITIES: · Create, manage, and oversee the annual APAC Compliance Program monitoring plan in coordination with local and regional commercial, CMA, legal, regulatory, and compliance personnel.

• Collect, maintain, and analyze data related to compliance trends identified through the execution of the annual compliance auditing and monitoring plan.
• Assist the APAC Compliance Officer in the execution of Corrective Action Plans (CAPs) and Prevention Plans (PPs), put in place based on trends identified in compiled compliance data.
• Report on an ad hoc periodic basis to the APAC Ethics and Compliance Commitee on the compliance monitoring and auditing systems, cases and trends.
• Assist the Compliance Officer with periodically measuring the effectiveness of the Client APAC Anticorruption compliance program and to develop as well as implement appropriate recommendations.
• Conducting auditing and monitoring activities, including transactional testing, Congresses/Tradeshows, Product Training and Education events and “ride along” monitoring in the field in support of the Local/Regional Compliance Officers.
• Assist with compliance and ethics related investigations, inspections and audits. Follow up on compliance and ethics related investigations to ensure timely implementation of recommendations.
• Coordinate and complete report activities to the APAC Compliance Officer on a periodic basis regarding compliance monitoring, auditing, tracking, and reporting obligations.
• Perform other duties as assigned or required to help ensure an effective Client Anticorruption Compliance Program in the APAC region.
• EDUCATION / EXPERIENCE REQUIREMENTS:
• A Bachelor’s degree is required, with a degree in Healthcare, Business, Accounting, Finance or related field being a plus.
• At least five to seven years of industry experience, preferably with a multinational organization similar to Client. Familiarity with laws and regulations associated with the above risks and related controls is required

Job Description

We are seeking an enthusiastic and competent Management Trainee to join our operations team on an immediate basis. 

As a Management Trainee, you will be responsible for supporting the day-to-day operational activities in the organization. You will also be responsible for supporting the Chief Operating Officer on daily activities by coordinating with different teams, Managers & leads by performing operational duties.

Roles & Responsibilities

• Coordinating with the COO on operational activities.
• Participating in meetings & keep track of records by preparing agendas & minutes of meeting on daily basis.
• Understanding the company’s policies and protocols.  
• Performing Business operational duties.
• Working with different Team Managers & Leads in understanding the process flow.
• Implementing new policies along with the Team Manager to enhance the process.  
• Providing support to various departments of the organization.  
• Maintaining a positive working environment for the employees at a high level.  
• Complying with the company’s rules and regulations.
• Possess a sense of urgency to manage and prioritize multiple requirements
• Be self-managed, responsive, and dedicated to supporting clients and candidates.
• Nurture a positive working environment
• Report to management on different team statuses.

What we are looking for

• At least 0 to 2 years of related experience in Operations, with product-based or startup, will be a plus. MBA freshers are welcome to apply
• Degree: Any MBA with Supply Chain Management knowledge is a plus.
• Should be people-oriented and results-driven.
• Excellent verbal and written communication skills, with active listening and presentation skills
• Good interpersonal and organizational skills.  
• Proficiency in MS Office Tools.  
• Strong leadership and analytical skills & should be excellent for time management
• Must be a problem solver & can handle multiple tasks
• Ability to work under minimal supervision.  
• Should hold Strong work ethics.  
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
•  

What The Role Is

We are looking for an GRC Operations Officer based in Chennai. This is a new role within the growing IT Compliance function, where you will be responsible for handling audits, implementation of information security policies etc,. The successful candidate will be comfortable working with the team on implementing frameworks and providing support for internal and external stakeholders. Reporting to the IT Compliance Officer for our Chennai team, this role is integral to the successful growth of the team as well as wider company performance.  

What You’ll Do

• Contribute and assist with continuous improvement of company policies, practices, and procedures
• Review, modify and maintain existing practices and policies to reflect our operations and values within specific industry-standard frameworks like ISO and NIST, among others
• Provide support for internal and third-party audits
• Respond to due diligence and TPRM requests from customers and other interested parties.
• Support internal staff with GRC-related questions and topics
• Develop, maintain and execute awareness programs
• Be a local representative of the company’s GRC group and manage the physical security requirements for the location
• Work independently and prioritize multiple tasks and adapt to needed changes
• Effectively communicate risks to diverse audiences, both in writing and verbally
• Apply a risk-based approach to planning, executing, and reporting on audit engagements and auditing process;

What You’ll Bring

• 2-5 years IT Security, IT risk, IT auditing, and/or IT Compliance experience within a technology company, accounting firm,  or others.
• Bachelor's degree or equivalent work experience working in compliance/GRC team.
• Exceptional organisational skills and attention to details.
• Knowledge of applicable domestic and internationally recognized information security management, governance, and compliance principles, practices, laws, rules and regulations;
• Information systems auditing, monitoring, controlling, and assessment process.

Perks & Benefits: 

• Competitive base salary
• Equity - every employee is a stakeholder in our enormous upside
• A tech-first company culture driven by entrepreneurial thinking and talent
• A great team working in unison towards the same mission
• Transparency is what our product is built on—and so is our culture
• Generous health insurance benefits for employees and their dependents
• Parental leave.
• Flexible work schedule and work-from-home options
• Flexible PTO

Hiring for Lead Auditor (QMS / ISMS) role.

Job description Below :

• Preparation Dept. Objective reports.
• Preparation of Internal Audit Schedule & Coordination /opening meeting and closing meeting.
• Follow up for Internal Audit closing of Observations.
• Preparation of Management review meeting Input & Output reports.
• Coordination Certification Audit and Surveillance (TUV-SUD) Audit for ISO 9001:2015 and ISO 27001:2013.
• Follow up for closing of Observations.
• To update QMS & ISMS Manual, Procedures, Policies, Risk Assessment Plan, SOA & Formats.
• Internal Audit of ISO - QMS & ISMS standards.

What you need to know / have:

Experience: 2 to 6 years

Annual CTC: Rupees 8,00,000 to 10,00,000

• Manage & own city P&L and customer satisfaction metrics
• Responsible for managing city team across sales, procurement, and refurbishment functions
• Maintain desired profitability and sales velocity
• Provide inputs and insights to product and marketing teams Candidate should have:
• Experience in managing a P&L in a fast-growing start-up environment
• Team management & scaling experience
• Strong customer focus and analytical abilities