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Troubleshooting Jobs in Pune

9+ Troubleshooting Jobs in Pune | Troubleshooting Job openings in Pune

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NAVA AI
payal rajput
Posted by payal rajput
Pune
4 - 8 yrs
₹12L - ₹15L / yr
angularjs9
DotNetNuke
JIRA
Microservices
Troubleshooting
+1 more

📢WE ARE #HIRING!📢


👉ROLE : Engineer / Senior Software Engineer, .NET Core with Angular9+ to 14.


👉Position: #hybrid


👉 Location: #pune


👉Job Responsibilities:


● Develop full-stack features and rapid prototypes

● Develop enhancements to existing software products

● Develop API integrations to external solutions

● Work in a team and communicate successes and challenges quickly and objectively

● Create relevant documentation for deliverables in Jira and SharePoint


👉Experience Required:


➡️ Excellent analytical and troubleshooting skills


➡️ 3+ years of software engineering experience


➡️ 3+ years of back-end experience with C#, .NET Core (C API preferred), ASP.NET Core, SQL, RESTful, web services and microsevices


➡️ 1+ years of front-end experience with Angular9+ to14 , RxJS, TypeScript,HTML5, CSS3 ,SCSS


➡️ 3+ years of experience with Web Workers and WebSockets


➡️ 3+ years of experience with SQL and any NoSQL database with eventual consistency


👉Apply Link : https://lnkd.in/diNDDP8h




#hiring #onsite #Angular #dotnetcore #softwareengineer #sql #nosql #frontend #backend



ASP.NET | Open-source web framework for .NET

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NAVA AI
Nikita Rana
Posted by Nikita Rana
Pune
3 - 10 yrs
₹4L - ₹24L / yr
HTML/CSS
Javascript
Angular (2+)
AngularJS (1.x)
ASP.NET
+7 more

Hi, Connections!

📢WE ARE #HIRING!📢

👉ROLE : Engineer / Senior Software Engineer, .NET Core with Angular9+ to 14.

👉Position: #hybrid

👉 Location: #pune

👉Job Responsibilities:

● Develop full-stack features and rapid prototypes

● Develop enhancements to existing software products

● Develop API integrations to external solutions

● Work in a team and communicate successes and challenges quickly and objectively

● Create relevant documentation for deliverables in Jira and SharePoint

👉Experience Required:

➡️ Excellent analytical and troubleshooting skills

➡️ 3+ years of software engineering experience

➡️ 3+ years of back-end experience with C#, .NET Core (C API preferred), ASP.NET Core, SQL, RESTful, web services and microsevices

➡️ 1+ years of front-end experience with Angular9+ to14 , RxJS, TypeScript,HTML5, CSS3 ,SCSS

➡️ 3+ years of experience with Web Workers and WebSockets

➡️ 3+ years of experience with SQL and any NoSQL database with eventual consistency

👉Apply Link : https://lnkd.in/diNDDP8h

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Crelio Health

at Crelio Health

1 video
8 recruiters
Sunil Chowhan
Posted by Sunil Chowhan
Pune
1 - 5 yrs
Best in industry
Customer Support
Customer Service
Technical support
Software installation
Field service
+1 more

Job Role - Interfacing Executive

Location - Pune

 

Responsibilities:

  • Provide service and customer support during field visits
  • Follow discussed schedule and execute accordingly
  • Manage all on-site installation, repair, maintenance, and test tasks
  • Diagnose errors or technical problems and resolve them with a guided approach,
  • Follow regular reporting to the manager
  • Document processes where required
  • Follow all company's and department's field procedures and protocols
  • Cooperate with the technical team and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Build positive relationships with customers

 

Requirements

  • 1-3 years experience in field support
  • Ability to troubleshoot, test, repair and service technical equipment
  • Excellent written and verbal communication ability
  • Ability to work flexible shifts and adapt to changing work schedules
  • Familiarity with mobile tools and applications
  • Strong multi-tasking and organizational skills

 

About CrelioHealth:

CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.

We are a flourishing, Open & Flexi culture organisation with a youthful team. We are a group of young enthusiasts who are passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.

Our Product -

  1. CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
  2. CrelioHealth CRM- Patient booking and engagement tool to take patient experience to the next level.
  3. CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases

Org link - https://creliohealth.in/

We are voted as the #14 rank in G2’s List of Best Software Sellers for 2021.CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to easily access and manage medical information using the same platform. Find out more at https://creliohealth.com/ or get updates on https://blog.creliohealth.in CrelioHealth for Diagnostics

Blog - CrelioHealth for Diagnostics


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Benison Technologies

at Benison Technologies

3 recruiters
Kiranpreet Kaur
Posted by Kiranpreet Kaur
Bengaluru (Bangalore), Pune
7 - 20 yrs
₹24L - ₹26L / yr
C++
Microsoft Visual Studio
Troubleshooting
Debugging
Algorithms

As a partial Google-acquired company, we’re proving success doesn’t come by accident.

Benison has a history of demonstrating growth by innovation. We re-invest our profits back into the initiatives for growth of our people and the company. The culture, technology innovations, customer service, our actions are aligned to our values. Our value and culture is the reason why our people stay with Benison much longer than industry standards

Get the best from your life with Benison

Join the Benison Developer Family*

Benison Technologies is filled with passionate people who lead fascinating lives. You’ll fit right in. From the amazing benefits, mentorship, growth opportunities and team bonding activities, we help you thrive while experiencing the Benison life.

Key Requirements for the Role

· Strong backend skills – C++

· Algorithmic thinking

· Experience with development in windows environment - VisualStudio

· Demonstrated creativity and intelligent thinking

· Troubleshooting & debugging (VS, WinDBG) skills

· Solid understanding of development processes

· Ability to use English on daily basis (reasonable spoken)

· Desire to learn new technologies

· Advanced networking and administration skills

For more information you may visit *

https://benisontech.com/" target="_blank">https://benisontech.com/

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Mumbai, Navi Mumbai, Pune
2 - 10 yrs
₹4L - ₹10L / yr
Office 365
Microsoft Windows
MS-Outlook
Troubleshooting

Hello,

 

Greetings for the day !!!

 

We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!

 

Position: Technical Support L2

 

Qualifications: Any graduate/Diploma

 

Experience: 2+ yrs

 

Job Description

  1. Troubleshoot Microsoft Office Products (O365)
  2. Windows 10 desktop issues
  3. Windows updates and driver issues
  4. Basic concepts of networking
  5. Ping
  6. DNS
  7. Web Browser Troubleshooting
  8. RingCentral Phone Systems
  9. Excellent Communication Skills
  10. Excellent Customer Service
  11. Outlook Troubleshooting.
  12. Third party application installation and troubleshooting (using reference guide)

Candidate needs to have exposure to interacting with International clients – eg US, UK, Australia, Canada etc, and excellent communication skills.

 

Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)


Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.


Notice period – Max 60 days

 
Interview Mode: Face to Face on 20th August 2022
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Promobi Technologies

at Promobi Technologies

1 video
15 recruiters
Richa Raje
Posted by Richa Raje
Pune
2 - 6 yrs
₹2L - ₹6L / yr
Technical support
Customer Service
Customer Support
SaaS
MDM
+7 more

Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound support tickets from the customer base and addressing customer Technical issues and concerns.

Key Responsibilities :

Manage, maintain, support and troubleshoot the mobile cloud environment and its related mobile devices and suggest adjustments and new system designs for future needs.

Experienced in a tech support role in managing Android, iOS or Windows devices

Work closely with operations and software engineering teams to design and implement scalable and high performance solutions for our platform as a service and internal management tools

Quickly and efficiently troubleshoot simple and complex issues in order to provide outstanding support for internal service level objectives

Deal directly with customers, and respond promptly to customer inquiries

Handle issues by providing the appropriate Root cause of the issue

Identify areas for process and efficiency improvement within Platform Services Operations; recommend solutions and assist in overseeing implementation. Actively facilitate continuous improvement

Technical Skills – Must Have:

Experience on mobile device platforms (Android, iOS, Windows or Mac) 
Knowledge on SAAS product support which has a cloud console -preferably in the mobility space
Working experience with Partners & Customers, Voice and Remote support
Worked on log collection and analyzing tools
Proficient in working on support desk/CRM tools such as Zoho/Zendesk/Salesforce
Experience of issue tracking software such as Jira/Bugzilla/Mantis/Remedy
Resourceful in understanding IT communication, troubleshooting, debugging and maintenance in multi-platform environments.

Nice To Have :

Technical troubleshooting involving monitoring web-app performance, crash analysis etc
Should have basic experience in understanding help docs and articles.
Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows & Mac) can be an added advantage.

 

Skills :

Must possess strong communication skills in English, both written and verbal
Quick learner and versatile.
Flexible to work in different shifts
Excellent Email communication is a must.
Strong ownership
An excellent problem solver with strong analytical skills

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Pune, Mumbai
4 - 8 yrs
₹15L - ₹25L / yr
C++
Linux/Unix
XML
Debugging
Troubleshooting
+1 more
Company: They are one of the global leaders, have the expertise and help organizations in data security, and are recognized as a "Great Place to Work" for 2021.

You will be building using C/C++ and related technologies on mainly Windows platforms.
● Manage priorities, deadlines, and deliverables with your technical expertise
● Research solutions and decide the best and practical solution for complex problems
● Lead designs of major product components, and features
● Design, develop, test, maintain and enhance the product
● Analyze issues reported by customers
● Mentor and train team members on design techniques and technologies

Desired Keyskills -
Relevant experience of 4-7 years in C/C++ development on any platform (Linux, Windows, macOS)
● Experience and skills in designing components and modules
● Experience in the mentoring team for technical skills
● Experience in guiding team for technical needs
● Working proficiency and communication skills in verbal and written English
● Experience in XML, STL, Win32 SDK, Dynamic Library / Shared Library, Process, Multithreading, Windows Messages, ATL, COM, HTTP, File I/O, Memory Mapping, API Hooking, and Memory
Management on Windows or Linux platform
● Experience in Windows System Programming
● Experience in debugging and troubleshooting with using tools like Sysinternals Tools, Debuggers / windbg, API Monitoring / Tracing
● Experience in MS Office & Outlook Object Model
● Experience in Cryptography, Data Security, Information Security and Security Technologies
● Experience in Cross-Platform development
● Experience in building of Desktop software
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Data-Centric Security Platform
Mumbai, Pune
2 - 4 yrs
₹10L - ₹15L / yr
C++
XML
Debugging
Troubleshooting
Company: They are one of the global leaders, have the expertise and help organizations in data security, and are recognized as a "Great Place to Work" for 2021.

  • The role involves development using C/C++ and related technologies on Windows and Linux platforms. You will be a part of the core product team developing the product. It will involve participation in requirements analysis, impact analysis, design, coding, review, testing and preparing test cases.

Keyskills Required:-
● You are expected to have expertise in C/C++ and good programming skills.
● A good aptitude and attitude are a must.
● Excellent debugging and troubleshooting skills with experience of various tools like Sysiternals Tools, debuggers / windbg, API Monitors etc is preferred.
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Promobi Technologies

at Promobi Technologies

1 video
15 recruiters
Ritu Sarvade
Posted by Ritu Sarvade
Pune, Hyderabad
2 - 5 yrs
₹2L - ₹6L / yr
Technical support
Troubleshooting
Tech Support
ProMobi Technologies Pvt. Ltd.

Position: Technical Support Engineer


We are looking for a Strong Technical Support Engineer, who can assist clients with product issues and help to maintain a high customer retention level. He/She will be responsible for inbound and outbound calls and chat from the customer base and addressing customer Technical issues and concerns. Someone who will help build a Support team for our product build for the Education sector called Academia.

Key Responsibilities
The individual role that you’ll play in our team:
● Deal directly with customers, and respond promptly to customer inquiries
● Handle issues by providing the appropriate Root cause of the issue
● Diagnose, troubleshoot, and resolve issues by asking customers about the issues they
are facing in a detailed fashion so that they understand the nub of the problems.
● Interacting with the customer to understand the issue.
● Get the triaging steps or reproduction steps
● Try and reproduce the issue on the h/w devices provided to you
● Extract and Analyse the Android app and Backend logs
● Provide the resolution shared by the engineering team to the customer.
● Work with the consulting team in understanding customer use cases and assist
accordingly
● Resolving all technical related issues, suggesting the best solution and practices to
avoid a future issue.
● Deploying software updates to the client machines and channelizing updates

Technical Skills:
Must Haves
● Knowledge on SAAS product support which has a cloud console and a mobile app -
preferably Android
● Worked with SQL, ELK or other log collection and analysing tools.
● Resourceful in understanding fundamental network, information security, IT
communication, troubleshooting, debugging and maintenance in multi-platform
environments.

Nice To Have
● Shell Scripting
● Technical troubleshooting involving monitoring web-app performance, crash analysis
etc
● Should have basic experience in writing product manuals or feature manuals.
● Understanding of MDM, EMM on either of the platforms (Android, iOS, Windows &
Mac) can be an added advantage.
Skills
● Must possess strong communication skills in English, both written and verbal
● Working experience with Partners & Customers, Voice and Remote support
● Quick learner and versatile.
● Flexible to work in different shifts
● Excellent Email communication is a must.
● Strong ownership
● An excellent problem solver with strong analytical skills

Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion is a one-stop solution, focused on managing corporate-liable & dedicated
devices, tablet-based interactive kiosks, rugged devices, mobile point of sale (mPOS) and
digital signages. Our Unified Device Management dashboard is intuitive and easy to use.
It allows you to manage all your devices, apps, and content from one place.

Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the
brand Scalefusion. The solution allows organizations to manage Android and iOS
devices from the cloud. It offers modern mobile device management (MDM), application
management (MAM) and content management (MCM) experience for corporate-owned
devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their
Device Management.
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