Designation: Senior Lead - UX Researcher (ABL_SS_565)
Position description:
- Establish UX Research practice for your pods and collaborate closely with the product and other cross-functional stakeholders to shape our products.
- Conduct and evaluate independent quantitative and qualitative research at every stage of the product lifecycle from identifying unmet user needs & conceptualization to prototype validations & usability tests on the product. This includes conducting ethnographic studies, contextual discovery, concept tests, benchmarking, online surveys, cognitive walkthroughs, quantitative analysis, VoC studies, usability and accessibility testing, amongst others.
- Understand and incorporate complex technical and business requirements into research.
- Lead prioritization about what we research, when to research it, and how that research is conducted; This includes working with cross-functional teams, multiple devices, and platforms, in order to find opportunities to further improve the user experience.
- Create rich & detailed written presentations & reports to document the findings of all user research activities.
- Build & deliver user personas, user flows, consumer journey maps, experience maps, and storyboards basis research studies.
- Present & communicate research findings in an impactful & engaging way to cross-functional teams & the wider organization so that they build a strong understanding of user needs and pain points.
- Work closely with designers and product managers to turn user research findings into user stories and actions that lead to improving the user experience.
- Collaborate with key stakeholders to identify user-centric products and designs. Monitor & measure success criteria post the launch of features/products.
- Introduce industry best practices associated with conducting user research and testing. Continuously monitor and improve practices that are being used for UX research and testing.
- Lead regular competitive benchmarking with similar products available to users.
Primary Responsibilities:
- Perform user research, customer study, for our projects across Mobile Apps, Web, and alternative platforms and work closely with key stakeholders in the business, product, technology, operations, marketing
Reporting Team
- Reporting Designation: Head - Digital Strategy (ABL_SS_251)
- Reporting Department: Digital Strategy (2172)
Required Skills:
- 6+ years of UX research experience.
- Bachelor's or MS in a human behavior-related field eg. HCI, HFI ( or equivalent and demonstrable work experience ).
- Ability to quickly and effectively share research results.
- Ability to perform all research-related tasks including research planning, evaluating, and iteration.
- Ability to formulate specific, answerable, and practical questions.
- Curiosity about customers, their behavior, and how they interact with mobile/digital products.
- Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions.
- Strong communication & presentation skills (written, oral and visual).
- Detail-oriented and able to manage multiple projects simultaneously.
- Hands-on skills: Surveys, User Interviews, Focused Groups, Card Sorting, Contextual Inquiry, Persona, Empathy mapping, Competitive Analysis, Usability testing.
- A creative problem-solver who seeks to deeply understand the business so that you can define the most meaningful and strategic research plans.
About Angel One
We are Angel One (formerly known as Angel Broking). India's most trusted Fintech company and an all-in-One financial house. Founded in 1996 Angel One offers a world-class experience across all digital channels including web, trading software and mobile applications, to help make millions of Indians informed investment decisions.
Certified as a Great Place To Work for six-consecutive years, we are driven by technology and a mission to become the No. 1 fintech organization in India. With a 9.2 Million+ registered client base and more than 18+ million app downloads, we are onboarding more than 400,000 new users every month. We are working to build personalized financial journeys for customers via a single app, powered by new-age engineering tech and Machine Learning.
We are a group of self-driven, motivated individuals who enjoy taking ownership and believe in providing the best value for money to investors through innovative products and investment strategies. We apply and amplify design thinking with our products and solution.
It is a flat structure, with ample opportunity to showcase your talent and a growth path for engineers to the very top. We are remote-first, with people spread across Bangalore, Mumbai and UAE. Here are some of the perks that you'll enjoy as an Angelite,
- Work with world-class peer group from leading organizations
- Exciting, dynamic and agile work environment
- Freedom to ideate, innovate, express, solve and create customer experience through #Fintech & #ConsumerTech
- Cutting edge technology and Products / Digital Platforms of future
- Continuous learning interventions and upskilling
- Open culture to collaborate where failing fast is encouraged to invent new ways and methods, join our Failure Club to experience it
- 6-time certified as a Great Place To Work culture
- Highly competitive pay structures, one of the best
Come say Hello to ideas and goodbye to hierarchies at Angel One!
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We are looking for an experienced Product Analyst to join our team.
As a Senior Product Analyst, you will play a crucial role at the intersection of Product and Impact. You will independently lead analytics in order to understand how users interact with the product, and you will work with the Product Manager to turn product insights into improvements in user experience.
The ideal candidate should have a natural curiosity to uncover insights from data, and a passion for transforming these insights into actionable strategies. A deep understanding of mobile application analytics is a must.
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- Collect, analyze, and interpret product data to gain product insights and provide recommendations to the product team.
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- Analyzing user journeys and cohorts to identify trends and behaviors
- Generating insights from product data to influence decision-making
- Performing customer segmentation to drive targeted marketing and product strategies
- Conduct A/B testing to assess the efficacy of product enhancements, providing data-driven recommendations for product development.
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- Minimum of 2 years experience in a product analytics role, preferably for a mobile application
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Roles and responsibilities
- Work with founders, to understand business objectives and customer insights
- Work with product, engineering and customers to co-create the product with early customers
- Prepare wireframes, mockups, and prototypes to take ideas from inception to execution
- Build a design strategy, establish high-quality design processes, and create a culture of design within.
- Drive user research to identify problems and experiment with solutions; inform the product roadmap by advocating for user needs
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Qualifications
- 4+ years of relevant experience
- Self-driven individual with high ownership and a strong work ethic
- Ability to turn complex design problems into beautiful, intuitive solutions
- Ability to collaborate with cross-functional teams to define, design and ship new features
- Aesthetic appeal - you have an eye for beautiful designs/visuals
- Expertise in product thinking & user empathy; being able to identify the key user needs and connect them with effective solutions
- Excellent craft skills, such as visual storytelling, pixel-perfect UI design, and prototyping
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- Ability to conduct user research studies
innovative solutions for our product designs making them practical yet
straightforward to use. You will ensure that all elements of the online user
experience are optimized for improved usability, usefulness, and exceptional visual design.
The successful candidate will have a passion for delivering adaptive, creative and scalable solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology.
Your contribution will improve the efficiency of the product and help increase customer experience and satisfaction.
UI UX Designer Responsibilities:
Evaluate and gather all requirements from business stakeholders,
users and collaborate with product engineers and managers.
Producing high-quality UX design solutions through wireframes, visual
and graphic designs, flow diagrams, storyboards, site maps, and
prototypes to illustrate design ideas.
Design graphic UI elements such as:
tabs, widgets, navigation menus, search boxes, tabs, and widgets for
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Developing and conceptualizing a comprehensive UI/UX design
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Testing UI elements such as CTAs, banners, page layouts, page
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.
for the digital user. Creating design and UI strategies for beta testing.
Providing advice and guidance on the implementation of UX research
methodologies and testing activities to analyze and predict
user behaviour.
Adhering to style standards in typography and graphic design.
UI UX Designer Requirements:
Bachelor's degree and a minimum of 2 years of UI/UX design experience for digital products or services.
A team player but can work independently too.
Excellent written and verbal communication skills.
Multi-tasking and time-management skills, with the ability to prioritize
tasks.
A portfolio of professional UI/UX design work for both web and mobile
platforms.
Working knowledge of the following technologies and software: Sketch,
InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems,
and Adobe Creative Suite
.
Desired Skills:
Experience designing Technology/Data products and dashboards
Brand Strategy Experience
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We are seeking a highly creative, multifaceted UX writer to join our diverse team to create visible and impactful change.
In this role you will help craft the voice and tone of our design system. As our UX writer you’ll focus on content strategy, writing, basic typography and layout.
This is a hands-on writing role and requires an individual who has a passion for distilling complex requirements into elegant solutions.
What you will do?
“Your main mission is to make digital interfaces easy to use.”
As a UX writer you will:
- Advocate for Extramarks and help shape product experience by crafting copy that helps users complete the task at hand.
- Set the tone for content and drive cohesive product narrative across multiple platforms and touchpoint.
- Guide the user through the digital experience in an intuitive manner, building a bridge between the user’s needs and the company’s goals.
- Work with multiple stakeholders including product managers, engineers and designers to help establish connective language and a unified voice.
What we are looking for?
“You use your gift for language to design intuitive, delightful product experiences that help users accomplish their goals.”
- Knowledge of usability, user-centered design, content strategy and a strong capacity for logical and creative thinking is required.
- A deep understanding of UX and how copy and design support each other. You are an advocate for clear, concise UI, and you champion writing and design that supports both the content and the user.
Preferred Education
- 3-5 years of experience living and breathing UX, and have held positions as a UX or UI Writer.
- A portfolio showcasing exceptional execution, from process to outcomes
- Excellent written and verbal communication skills.
- Bachelors/ Masters in Design, Marketing, Communications, Journalism or relevant field.
Kindly share your updated resume and sample work links for the reference.
- Experience on using Mendix Developer Studio for designing and developing Web-based
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Understanding Data models and SQL Query Building
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- 4+ years of industry experience.
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- Track record in collaborating with Product Managers and Engineers to design and launch new product features.
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It’s an amazing time to join Pocket FM as we continue shaping the future of audio entertainment both in India and globally. We are India's leading audio OTT platform with the largest collection of podcasts and audiobooks across a wide variety of genres and languages; and making our entry to the global audience. We are reimagining the traditional radio to build an internet-scale platform to bring together communities to share stories and spread knowledge. Our mission is to give voice to stories and wisdom.
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Product Designers focus on delivering the best experience for listeners, creators, across all of ourproducts. We bring fulfillment and value to listeners and creators and make it easy for people to enjoyPocket FM daily, exactly how they want.
Design for scale -
Our experts create the technology that enables Pocket FM to learn quickly and scale easily. We build the frameworks, capabilities, and platforms needed to welcome the world's listeners, supporting
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About the Role -
We're looking for a UI/UX Designer to develop new and improve existing features and experiences for our products . You'll craft a strategy rooted firmly in user insights that paint an exciting vision of the future, and deliver on that vision through effective planning, interaction design, visuals, and
prototypes, you will be making our products more user-friendly and intuitive to attract and retain customers.
As the team responsible for Pocket FM, we build both consumer-facing and business products for various platforms. You will be part of the design team that combines interfaces and workflows and enhances user experience.
In this role you will be designing products and experiences that meet people's needs, You should be an analytical and creative designer who is able to grasp user needs and solve problems.
Responsibilities -
● Understand product specifications and user psychology
● Understand product specifications and user psychology
● Conduct concept and usability testing and gather feedback
● Creating personas though user research and data
● Gather and evaluate user requirements in collaboration with product managers and engineers
● Define the right interaction model and evaluate its success
● Develop wireframes and prototypes around customer needs
● Illustrating design ideas using storyboards, process flows and sitemaps
● Find creative ways to solve UX problems (e.g. usability and findability )
● Create elegant UI designs and high fidelity prototypes
Requirements -
● Proven experience as a UX designer, UI Designer or similar role
● Strong portfolio of design projects
● Background in project management and research
● Familiarity with interaction design and information architecture
● Proficient in Design software ( e.g. Figma, XD or sketch ),
● Problem solving aptitude
● Analytical mind with a business acumen
● Team spirit; strong communication skills to collaborate with various stakeholders
Good time-management and product management skills
Knowledge of front end development in Web, Android and/or iOS is a plus.
- Someone who has been working as a UI/UX Designer for at least 4-7 years.
- Proven ability to plan and conduct all UX Design activities independently.
- Ability to translate user insights and needs into concepts, User flows, and screens.
- Exceptional design talent with strong attention to detail.
- Proficient with leading design softwares like Figma, Adobe XD, Photoshop & Illustrator.
- Good understanding of Interaction Design and User Experience Design with ability to step in to take Visual Design works.
- Being able to make quick, high fidelity, prototypes.
- Experience with usability engineering is a plus.
- A team player who wants to do great work.
- Good communication and convincing skills.
- Bachelor/Masters in design / UX Certification(HFI) is a plus.
- Must have an impressive portfolio with relevant case studies.
● Conducting user research and testing
● Developing wireframes and task flows based on user needs
● Collaborating with Designers and Developers to create intuitive, user-friendly
software
● Understand product specifications and user psychology
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● Create personas through user research and data
● Define the right interaction model and evaluate its success
● Develop wireframes and prototypes around customer needs
● Find creative ways to solve UX problems (e.g. usability, findability)
● Work with UI designers to implement attractive designs
● Communicate design ideas and prototypes to developers
● Keep abreast of competitor products and industry trends
● Owning all phases of the design lifecycle from user research (primary and
secondary) to ideation, design execution and user testing
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flows, process flows and site maps to effectively communicate interaction and
design ideas
● Collaborating effectively with product, engineering, and management teams
● Iterating based on user feedback and activity, in order to enhance the user
experience
https://ownpath.xyz/">ownpath is an early stage startup with a mission of making ambitious career opportunities accessible to everyone, starting with Design. We recently completed a 3 month program on Design Management for Gojek, for which we received highly positive reviews. We had Kristin Skinner (Co-author of Org Design for Design Orgs) and Meredith Black (Ex-Pinterest) as some of the instructors for the program.
We're currently working on a https://ownpath.xyz/product-design-fellowship">Product Design Fellowship program to help junior designers develop key skills and transition towards becoming Product Designers at leading startups.
The program will involve designers working in teams, building live projects, and showcasing their work to prospective employers during Demo Day. We currently have Gojek, Razorpay, and Scripbox as industry partners. We're seeking a Head of Design Education to join us as part of the Founding team to help us run a successful cohort and build a foundation for future programs.
Key responsibilities
- Own the program experience in terms of identifying focus areas, pedagogy, learning outcomes, and evaluation criterion, and ensuring a high placement rate
- Collaborate closely with our instructional designer to innovate on scalable &highly engaging learning experiences
- Conduct regular Office Hours to guide learners on their projects and curate learning resources for both the cohort and the broader design community
- Collaborate with our community manager to grow our learner and mentor communities
You ideally have
- Around 6 years worth of experience in designing digital products/experiences, preferably with some experience at fast-growing startups
- Strong interest in making design education accessible and outcome-driven
- Experience with conducting or organising conference talks or workshops
- Excellent communication skills
Key Benefits
- Huge opportunity for impact by helping build a design school from scratch as an exciting alternative to conventional avenues for higher education
- Excellent stepping stone for a Head of Design role at fast-growing startups
- Develop your network by interfacing with Heads of Design/Product in the industry
- Get mentorship from Heads of Designs/Product
This is a full-time paid role, with an option to convert to a equity-based partner role based on performance and fit.
Shreyas Satish,
Founder & CEO,
ownpath, Inc.