Sales Manager

• Drive mission-critical customer acquisition.
• Assess and onboard potential customers via phone to discover their needs and develop a positive relationship with the customers.
• Provide relevant and articulate information about our programs to potential customers and build a strong pipeline for the company.
• Own customer relationship, become the point of contact for customers throughout their membership duration.
  

• You have an entrepreneurial mindset and are always willing to take initiative and ownership of your objectives.
• Self-learners, willing to learn and upskill in the face of challenges. We love inquisitiveness at Airblack!
• You are spontaneous when it comes to finding solutions in uncertainty. Persuasion and street-smartness are your core strengths!
• Skilled oral and written communicators.
• Effective interpersonal skills and ability to build relations with end customers and collaborate with internal stakeholders.

• Competitive salary
• Medical Insurance
• Subscriptions to support your physical as well as mental health

About the role –

● Counsel students over the phone for admissions in UG & PG Courses.

● Assist learners in forms filling for admission.

● Guide students to take admission in our partner colleges as per the assigned targets.

● Have a direct access to the colleges SPOC as & when required & help in admission conversion

process. Maintain daily MIS on the calls & walk-ins (if any)

Must have skills:

● Excellent listening + communications skills (English, Hindi, Kannada and Tamil)..

● Interpersonal Skills

● Integrity and Professionalism.

● Ability to operate within a wide range of student personalities and background.

● Should enjoy working in a core sales driven environment.

● Self-starter & ability to execute high velocity closures.

● Inherent ability to have engaging conversations.

Job Title: Tele Sales Representative

Job Description:

Position Overview:

As a Tele Sales Representative, you will play a crucial role in driving sales and revenue generation for our IT products and services. Your primary responsibility will be to engage potential customers over the phone, build strong relationships, understand their needs, and effectively communicate the value proposition of our offerings. This position requires excellent communication skills, persuasive abilities, and a strong desire to meet and exceed sales targets.

Key Responsibilities:

Outbound Calling: Initiate outbound calls to prospective customers from provided leads or databases.

Product Knowledge: Develop a deep understanding of our IT products and services to effectively articulate their features, advantages, and benefits to potential customers.

Lead Qualification: Qualify leads through strategic questioning to determine their level of interest, budget, timeline, and decision-making authority.

Sales Pitch: Deliver compelling sales pitches tailored to the specific needs and pain points of each prospect.

Relationship Building: Build and maintain strong relationships with prospects through active listening, empathy, and professionalism.

Objection Handling: Address any concerns or objections raised by prospects in a confident and persuasive manner to move them through the sales process.

Sales Conversion: Convert qualified leads into sales opportunities by effectively closing deals or scheduling appointments for further engagement.

Sales Tracking: Maintain accurate and up-to-date records of all sales activities, interactions, and outcomes in the CRM system.

Target Achievement: Meet or exceed monthly and quarterly sales targets set by the sales manager or team lead.

Continuous Learning: Stay updated on industry trends, product developments, and competitive landscape to enhance selling techniques and product knowledge.

Qualifications and Skills:

Proven Experience: Previous experience in tele sales, telemarketing, or customer service roles, preferably in the IT industry, is desirable.

Communication Skills: Excellent verbal communication skills with the ability to engage and persuade prospects effectively over the phone.

Listening Skills: Strong active listening skills to understand customer needs and tailor sales pitches accordingly.

Persistence: Resilience and persistence in overcoming objections and rejections to achieve sales goals.

Team Player: Ability to collaborate effectively with sales teams, managers, and other stakeholders to achieve collective sales objectives.

Adaptability: Willingness to adapt to changing sales strategies, product offerings, and market dynamics.

Organizational Skills: Good organizational skills with the ability to manage time effectively and prioritize tasks to maximize productivity.

Computer Literacy: Proficiency in using CRM software, Microsoft Office suite, and other sales-related tools and technologies.

Education:

A high school diploma or equivalent is required. Additional education or training in sales, marketing, or business administration is a plus.

Working Conditions:

This position primarily operates in an office environment. However, remote work options may be available based on company policies and requirements. Tele Sales Representatives may be required to work flexible hours to accommodate different time zones or specific sales campaigns.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties and responsibilities may be amended from time to time to support business needs.

Selected intern's day-to-day responsibilities include:

1. Provide a delightful renting experience to customers

2. Help maximize sales at all opportunities and provides a friendly and welcoming environment

3. Achieve individual/team sales targets

4. Communicate effectively with customers to determine needs

5. Demonstrate ways to increase store productivity

6. Apply sales transaction knowledge to process routine discounts, gift certificate sales, special orders, exchanges, refunds, credit vouchers and alterations

7. Participate in all merchandising activities including, but not limited to daily stock maintenance, product transfers, and floor changeovers

8. Maintain a professional and personal appearance consistent with established guidelines

9. Actively support securing company assets through effective loss prevention in compliance with company policies and procedures

10. Accurately enters customer and product information into company backend tools on a day to day basis

11. Ensure ease of customer shopping experience by maintaining replenishment, quality checks, visual merchandising and hygiene standards

·        Managing large amounts of outbound calls in a timely manner.

·        Identify customers' needs, clarify information, research every issue, and provide solutions.

·        Seize opportunities to build comfort with customers and handhold them in Educating them about our product offerings and closing the sale of products.

·        Build sustainable relationships and engage customers by taking the extra mile.

·        Developing knowledge of customer needs and trends to improve customer satisfaction and loyalty.

·        Frequently attend training sessions to improve knowledge and performance level.

·        Meet personal/team qualitative and quantitative target

PickMyWork is a gig platform that helps any company sign-up new customers and engage with them, through a pay-per-task model using up-skilled unemployed youth.

The Why

Most companies today are moving away from a fixed cost model and/or looking to outsource several jobs previously considered ‘core’ to their business. This simultaneously represents both a problem and an opportunity. The problem is that the pool of available fixed salary jobs is becoming more and more inadequate for the crores of Indians looking for such jobs. The opportunity is that the pool of temporary/third party payroll jobs is expanding. However, the working conditions are often onerous and unappealing. Enter PickMyWork: which allows you to work as a freelancer and choose the work + work timings + intensity. The more you work the more you earn. All of this without the pressure of targets or bosses.

The How

The largest companies and the latest startups are all looking for the most cost-effective ways to grow. And what better way than a plug-and-play model like PickMyWork, an on-demand sales force that sells for you: whatever you want, whenever you want and wherever you want. No retainers, no fixed costs. You only get charged when the sale closes, or a pre-defined task gets completed. Sounds like a dream, right? Read on! Beginning in 2019, we started working closely with companies targeting the SMB space in India, what many refer to as Kirana-tech companies. Since then, we have expanded our client portfolio to serve companies in digital payments, e-commerce, online pharmacy, digital gold, drug discovery and several others.

The list of companies looking to variable their fixed costs of sales/revenue generation/operations seems to be endless. On the other side, most of our gig workers are underemployed and unemployed youth that make up a large proportion of India’s demographic dividend. In the absence of full-time fixed-pay work opportunities, PickMyWork offers them a way to supplement their incomes while they continue upgrading their skills working on different client projects. Some even choose to forego full-time regular jobs in favor of setting up multiple income streams by working on several PickMyWork projects, in parallel. We are determined to ensure that they receive the best possible support to help them reach their goals: by being transparent at all times in our payments, training them well and providing timely feedback for the work done. We innovate, we work smart and often use primary research because we are doing something nobody else is.

We are a fast-paced organization that aims high. This year, we are broadening our network to additional cities to serve the growing set of clients to work with 100,000 gig workers in 2022. By 2023, we would have touched a million lives, directly.

Job Description: Associate Growth Manager

Reports to: Associate Vice President - Growth

Location: Gurugram, Haryana

Start date: Immediate

CTC: As per industry standards

Role description

The role of Associate Growth Manager is critical to our success. Reporting to the Associate Vice President - Growth, the Associate Growth Manager will be accountable. This is an incredible opportunity to shape the trajectory of the organization, build and manage a high-quality Sales team, build strong organizational processes, and support the operational objectives of the organization.

Key Responsibilities:

1- To directly contribute to the revenue growth of PickMyWork.

● To assist in the development of effective sales strategies

● To achieve the Targets allocated for multiple projects and to identify areas of improvement

2- To support the leadership in the management of PickMyWork’s operation function.

● Driving & Consistently achieve revenue targets in line with team/organizational objectives

● Prepares and presents weekly and monthly sales reports

● Resolves complaints and queries promptly

● Performs other related duties as assigned.

Person specification

This is an exciting opportunity for a highly motivated individual to play a key role in helping us achieve our bold vision for the future. The successful candidate will demonstrate the following skills, attributes, and experience.

Experience

● Should have up to 2 years of experience in working with a B2B business model

● Freshers are strongly encouraged to apply Skills and Knowledge

● Natural agility in thought process, problem-solving, data analysis and ability to simplify/breakdown complex problems

● An ability to work successfully under pressure with the capacity to manage competing priorities.

● Exceptional stakeholder management skills with a proven ability to build strong, sustainable relationships with a wide range of individuals.

Personal attributes

● A passion for experimentation and learning, while using failure as a key learning tool

● The tenacity, flexibility, and resilience to adapt rapidly to changing priorities in a fast-moving, complex environment.

● High levels of personal impact with the ability to command the respect of a wide range of senior stakeholders.

● Significant personal drive, energy, ambition, and enthusiasm.

Other factors to consider

● Commitment to equality of opportunity and the safeguarding and welfare of all team members.

This role will be subject to enhanced background checks.

● Willingness to travel domestically and when necessary work outside normal working hours to achieve deadlines

The KRA for the position is as follows:

• Make outbound cold/warm calls to find qualified leads
• Good knowledge of internet search techniques to identify potential clients / partner companies  and update the prospect database
• Follow up on inquiries, engage in intelligent conversations with these inquiries leading to appointments and demo requests with client
• Give Product demo and presentation to client
• Research, prospect and identify large customer opportunities ensuring sufficient numbers in the funnel to ensure target attainment
• Involved in scope-of-work and proof-of-concept study
• Involved in market survey in the EdTech domain
• Involved in competition analysis