JOB DESCRIPTION:
- Dossier preparation, review submission in ACTD/ CTD/ Country Specific format for Product registration for local and export to ensure error free timely submissions as per marketing Dept. timeline.
- To evaluate respond to any regulatory query, customer requirements that may arise from health authority so as to satisfy the query. Ensure accurate and timely responses to queries.
- Review technical documents like process validation, AMV, Stability and composition etc, labeling, batch records, specification sheets or test methods for compliance with applicable regulations and policies.
- To Co-ordinate / to visit with respective dept. in HO / Plant / ADL / R D for documents samples required for dossier / registration purpose. Co-ordination with API / PM vendors to resolve technical quires w.r.t. regulatory requirements.
- Artwork Checking development for registration and commercial purpose as per regulatory requirement Ensure that all product artwork is updated when necessary and submitted in correct format and subsequent approved artwork is accurately recorded and communicated. Handling local FDA, DCGI and regulatory related activities.
- Ensuring accurate recording and communication of regulatory submissions, correspondence with authorities and final approval to facilitate compliance.
- Carrying out any task delegated by Export Manager which contributes to overall running of the Export Department and assisting Export Manager in marketing business development activities. Participate in training activities for career development to attain a high level of competency in all aspects of regulatory affairs. Maintain current knowledge base of existing and emerging regulations, standards or guidance documents.
About AMN Life Science Private Limited
Similar jobs
Technical Business Manager
- Maintain, drive, monitor, and put in place dependable technological standards, systems, and procedures.
- With a high degree of skill and understanding, influence technology plans and choices.
- Provide guidance and help to ensure that necessary legislation specifications and standards are followed.
- Lead a team of product developers and handle training requirements as needed.
- Coordinate product testing on a regular basis to identify flaws and offer feedback in order to improve them.
- Assist clients with technical concerns as a key contact.
- Ascertain if the firm has adequate resources, including staff, materials, and equipment.
- Development, execution, and progress are all reported to management.
- Working with development teams and departments, as well as taking user feedback into account.
- Managing support teams and monitoring performance indicators are two of my responsibilities.
- Assuring timely and cost-effective delivery of products and services.
- Managing software and hardware updates and installs.
- Keeping the computer network infrastructure up to date and secure.
Technical Solutions Specialist, APP, South APAC
at Criteo
Who we are
At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 2,700 Criteos collaborates to develop an open and inclusive environment. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We work together to achieve our goals, push boundaries, and share successes. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising.
About the role
(This is a full remote work opportunity.)
We are seeking a highly motivated Technical Solutions Specialist to grow our South APAC team, with solid experience or deep interest in the Ad Tech industry and a real passion for helping clients achieve their marketing goals.
The ideal candidate has extensive experience in mobile app development,usage or customization. The person must thrive in a start-up environment, eager to deliver consistently in an evolving product landscape.
This is an amazing opportunity to join the world’s leading performance display advertising company.
What You'll Do
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Understanding of Criteo products’ integration flows from a technical and sales perspective
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Work with the internal stakeholders in Criteo to understand client business objectives
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Providing feedback to our internal and/or client’s engineering team
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Be responsible and have ownership for the designed end to end solution’s projects
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Work in a fast-paced innovative environment and be cool under pressure
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Thrive when confronted with complex problems that require innovative solutions
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Act as a Subject matter expert on App related queries
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Leverages technical knowledge of products to meet customer needs
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Participate with the wider global team to improve and develop new tools and processes.
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Play a leading role in the testing and deployment phases of new products and customized Solutions for our app business.
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Proactive development of tools and solutions that will have an impact on our campaign performance or set up to support the growth of our South APAC team
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Provide guidance to other team members on areas of expertise
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Identify bugs, report them and work close to our internal teams for resolution
Who You Are
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Engineering background with a computer science related degree
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Fluent in spoken & written English
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Experience with ad technology is a strong advantage, though not mandatory
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Experience in developing or reviewing/debugging code for mobile apps, ideally on both iOS and Android
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Experience with development and/or debugging MMP partner SDK's like AppsFlyer, Branch etc. will be a big plus
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Other web programming languages is a plus (JavaScript, HTML, …)
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Strong interpersonal and communication skills across all levels of interlocutors
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Ability to work on multiple projects at once, prioritize and execute a large number of tasks, and resolve issues quickly
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Proactivity associated to a “can do” way of working
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Problem solving and a positive attitude in a fast-paced environment
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Autonomous personality and interested in taking initiatives and lead on projects
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Team spirit oriented, sharing best practices and open to train other team members
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Attention to detail to act as a consultant and be reactive in front of any potential situations
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Passion for new media, internet trends and continual learning
At Criteo, we believe the future is wide open when it includes everyone. We are committed to creating an environment where all Criteos feel a sense of belonging. We nourish our diversity by listening to all cultures within Criteo - and there are many. We are proud to be a global team and conscious that it takes people with different perspectives, thoughts and cultures to succeed. We want you to come as you are so we can succeed together.
2. Backend, data entry experience (experience of working with Govt. Municipal project plus)
3 experts in the products that their company manufactures and develops.
4. find solutions to problems with the products and help customers work through technical difficulties.
5. Filing reports regarding product problems.
6. Researching technical issues.
7. Managing and processing customer orders
8. Walking customers through solutions
9. Reviewing product change requests
10. Learning about product updates and new technologies etc.
Compensation: 15K NTH-25K NTH (depending upon current CTC & experience)
Experience- 1.3 yeras
Role 1 year contractual role
Location-Odisha
Kwalee is one of the world’s leading multiplatform game publishers and developers, with well over 750 million downloads worldwide for mobile hits such as Draw It, Teacher Simulator, Let’s Be Cops 3D, Traffic Cop 3D and Makeover Studio 3D. Alongside this, we also have a growing PC and Console team of incredible pedigree that is on the hunt for great new titles to join TENS!, Eternal Hope and Die by the Blade.
With a team of talented people collaborating daily between our studios in Leamington Spa, Bangalore and Beijing, or on a remote basis from Turkey, Brazil, the Philippines and many more places, we have a truly global team making games for a global audience. And it’s paying off: Kwalee games have been downloaded in every country on earth! If you think you’re a good fit for one of our remote vacancies, we want to hear from you wherever you are based.
Founded in 2011 by David Darling CBE, a key architect of the UK games industry who previously co-founded and led Codemasters for many years, our team also includes legends such as Andrew Graham (creator of Micro Machines series) and Jason Falcus (programmer of classics including NBA Jam) alongside a growing and diverse team of global gaming experts. Everyone contributes creatively to Kwalee’s success, with all employees eligible to pitch their own game ideas on Creative Wednesdays, and we’re proud to have built our success on this inclusive principle. Could your idea be the next global hit?
What’s the job?
As an IT Hardware Support person you will make sure the office computers and network are running smoothly, you'll adapt to changing technology and support a fast growing company.
What you tell your friends you do
I manage a very complicated network and maintain top of the line computers so that we can make tons of games each year.
What you will really be doing
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Install software applications
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Create clear and concise procedural documentation and reports
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Support the roll-out of new applications
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Set up new users' accounts and profiles
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Performing diagnostic tests and debugging procedures to optimize computer systems.
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Documenting processes, as well as backing up and archiving data.
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Designing and implementing efficient end-user feedback and error reporting systems.
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Keeping up to date with advancements and best practices in IT administration.
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Recommend hardware solutions comprising of upgrades and new acquisitions.
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Implementing security protocols and procedures to prevent potential threats.
How you will be doing this
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You’ll be part of an agile, multidisciplinary and creative team and work closely with them to ensure the best results.
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You'll think creatively and be motivated by challenges and constantly striving for the best.
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You’ll work with cutting edge technology, if you need software or hardware to get the job done efficiently, you will get it. We even have a robot!
Team
Our talented team is our signature. We have a highly creative atmosphere with more than 200 staff where you’ll have the opportunity to contribute daily to important decisions. You’ll work within an extremely experienced, passionate and diverse team, including David Darling and the creator of the Micro Machines video games.
Skills and requirements
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Mac/Windows/Linux OS experience
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Minimum 3 years related IT experience
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Some hardware experience (able to swap out disks, RAM, etc)
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Dell server hardware experience
Desirable
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Windows experience
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Linux/Un*x experience
-
Firewall, routing experience
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UniFi and Aruba network equipment experience
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More advanced hardware experience, (RAID systems, UPS, Rack servers, etc)
We offer
-
We want everyone involved in our games to share our success, that’s why we have a generous team profit sharing scheme from day 1 of employment
-
In addition to a competitive salary we also offer private medical cover and life assurance
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Creative Wednesdays! (Design and make your own games every Wednesday)
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20 days of paid holidays plus bank holidays
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Hybrid model available depending on the department and the role
-
Relocation support available
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Great work-life balance with flexible working hours
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Quarterly team building days - work hard, play hard!
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Monthly employee awards
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Free snacks, fruit and drinks
Our philosophy
We firmly believe in creativity and innovation and that a fundamental requirement for a successful and happy company is having the right mix of individuals. With the right people in the right environment anything and everything is possible.
Kwalee makes games to bring people, their stories, and their interests together. As an employer, we’re dedicated to making sure that everyone can thrive within our team by welcoming and supporting people of all ages, races, colours, beliefs, sexual orientations, genders and circumstances. With the inclusion of diverse voices in our teams, we bring plenty to the table that’s fresh, fun and exciting; it makes for a better environment and helps us to create better games for everyone! This is how we move forward as a company – because these voices are the difference that make all the difference.
- 4-15 year experience in Application Support
- Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
- Good to have knowledge in Agile, JIRA, Splunk, Service Now
- Good understanding and hands-on experience in Incident, Problem and Change Management
- Provide technical leadership to the team & contribute in the skill development within team
Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities - Good communications skills are necessary, must be team player and inquisitive.
- Strong customer service and support focus with a desire to deliver a high-quality service
- Ability to multi-task, work under pressure and to tight deadlines
- Flexible in working outside of office business hours at short notice (as required)
- Should be able to examine the system and identify the areas for Service Improvements & Value adds.
Job Description:
- Experience as a Web Methods Developer with both MFT and JDBC adapter
experience
- Experience in Web Methods Integration 9.x, 10.x/above.
- AS2 transmission with partners.
- Working experience in webMethods designer, Integration Server, Web Services
(REST, SOAP), pub-sub model, JMS, SAP adapter, SFDC adapter, AS400 adapter,
Web Methods Test Suit and MQ Adapters.
- Hands on building BPM and TN integrations. Must have built process models in
deployed them till production.
- Hands on CAF. Must have built custom pages on CAF and deployed then till
production.
- Knowledge on Scrum methodology.
- Basic Fundamental understanding, logical reasoning, problem solving approach.
- Excellent communication.
- Good Problem Solving Approach
Primary Skills :
- Experience as a Web methods Developer with both MFT and JDBC adapter
experience
- RESTful service development
- In-depth ESB knowledge
- Experience in SAP adapters
Abmiro Solutions is currently seeking a friendly and highly skilled Customer Success Executive to provide enterprise-level support to our vast international customer base. He/She must be able to provide support via phone, web, email, chat, and other channels as needed.
Excellence in customer service skills is a must. We are looking for a self-motivated person who is willing to take ownership of customer issues, complaints and queries reported and see those problems through to resolution.
If you love to explore CRM platforms and wish to have regular interaction and dialog with our customers across the globe, we are looking for you!
We are having our best year yet here in 2020 and looking for talented people who want to make a real difference.
Position: Customer Success Executive
Education: Graduate
Experience: 0 to 3 Years
Work timing: UK shift - 3:30 pm IST to 1:30 am IST
Responsibilities and Duties:
- Manage inbound calls, chats, ticketing system and emails.
- Taking ownership of tickets, acknowledging them for confirmation to the customer.
- Guide Customers with technical or non-technical problems
- Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues
- Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers
- Good written communication skills to ensure proper recording of all customer interactions and closure of all presented issues
- Commitment to documenting knowledge in the form of knowledge base tech notes and articles
- Act as a liaison between the delivery team, customers and vendors.
- Proactively work on building process improvements to enhance customer experience.
Technical Knowledge and Skills:
- BE degree in Information Technology, Computer Science, BCA, BCS or similar
- Work experience in technical support, IT support, or as a technical engineer is a plus
- Aptitude for problem-solving
- Excellent client-facing/customer service skills
- Excellent written and verbal communication skills
- Ability to focus and follow-through to the resolution of issues
- Ability to diffuse tension and work the issue at hand
- Basic knowledge of MySQL, Shell Scripts, etc is a plus
What We Provide -
- Be part of a dynamic young and friendly team that strives for top quality and fantastic work culture
- Hell lot of stuff to innovate and learn at the same time
- Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector.
Location: Pune (Remote until lockdown)
PS: We're a small team, and your impact is going to be huge!
Fixed Shift time: 9 PM – 6 AM
Prior Experience:
7 to 15 years of hands on technical experience System administration, Backup and Storage using Avamar
Skills / Project Experience - required:
- Backup and Storage – EMC Avamar
- VMWare, Virtualization Experience,
- storage tool- EMC SAN ( Unity, VNX) -
- VMWare and SAN management and concepts
- Expert in Shell, Perl, and/or Python scripting
- IN depth knowledge of Linux: RedHat, CentOS, Debian, etc.
- Solid knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNMP
- Additional Linux certifications (RHCT, RHCE and LPIC) will be considered an advantage
- Strong problem solving and communication skills
- Experience with Linux servers in virtualized environments
- Familiarity with the fundamentals of Linux scripting languages
- Experience installing, configuring, and maintaining services such as Bind, Apache, MySQL, nginx, etc.
- Familiarity with load balancing, firewalls, etc.
- Knowledge on Patching, Security, EMC 5800, EMC VNXe, Nimble, Xtreme IO, Unity, EMC Storage, SAN Concepts and Dell MD
- Hands on experience with MySQL and/or MariaDB
- Proficient with network tools such as iptables, Linux IPVS, HAProxy, etc.
- Knowledge of servers and switches
- Experience with virtualization technologies, such as Xen
- Ability to build and monitor services on production servers
Skills / Project Experience - good to have knowledge on:
- RedHat, CentOS, Ubuntu, SUSE, etc.
Tech Support Engineer (Wordpress B2B Saas)
at BlogVault
We're looking for a Customer support engineer to support our customers during India hours (India timings: 7-8 AM to 5 PM) with an experience of 1+ years.
We're seeking a passionate and highly driven professional with prior experience of working in a software company - Prepefrable B2B.
This role is ideal for someone who is consultative by nature and passionate about customer happiness.
Responsibilities
1) Provide high-quality technical support over email and chat primarily to our customers across the Globe
2) Help our customers in all stages of usage of our product - during the trial, setup/configuration, and after-sales support
3) Making sure all customer issues that need resolution by the engineering team are followed through and resolved in a timely manner.
4) Keeping our Help/FAQ sections up to date.
5) Work with our engineering team to help them understand customer problems, reproduce them and fix them.
6) Work with our product team and contribute towards driving our product roadmap with real-world customer requirements
Requirements
1) Very Strong written and verbal presentation/communication skills (MOST ESSENTIAL)
2) You must be great at understanding and be analyzing problems
3) You must have at least 1-year experience with customer support for a business/enterprise tool
4) You must be willing to work in the provided timings IST 7-8 AM - 5 AM)
5) You should have excellent spoken and written English communication skills
6) You should be a good writer, with the ability to help non-technical people understand technical aspects of our product. You should also be able to maintain our Help/FAQ.
7) An engineering/technical degree would be considered a strong advantage
Apply with
Your resume
Your current CTC and expected CTC.
