Project Manager / Quality Analyst

Our IT Project Managers are responsible for assisting various tasks throughout the project lifecycle. Being a central liaison between all project stakeholders consisting Executive Board, Developers, and QA, they makes sure that we do not miss any deliverables from the schedule.

Curious about your work?

• Processing new projects that come in from the client.
• Attending calls/meetings with the client’s teams as needed.
• Determining work flow, steps and timelines for all projects.
• Assisting in the creation of documentation and reports such as project overviews and communicating the same to various internal stakeholders.
• Maintains ongoing daily communication with other departments and resources regarding project status.
• Ensuring each project flows within the timeline, receives checks, and is completely ready for delivery on time.
• Providing timely updates to the client side

Who will you work with?

Everyone, in a way! At SimplePlan, ours is an intentionally flat setup — you will be working directly with team leads, execution heads as well as team members across the length and breadth of the agency.

Who are you?

We're looking for someone who is passionate about scaling teams and working with groups of people towards a common objective — someone who:

• has 0-1 year of experience in Website Projects
• has a tech bachelors' degree
• is proactive as we care deeply about what we do & when we see opportunities/problems, we act
• is good on getting on and doing things
• is clear, concise and precise with a lot of documentation
• has an ability to communicate effectively and professionally with clients

You'll fit right in if:

• you really care about nurturing a delightful team environment
• you possess excellent active listening, presentation and communication skills
• you enjoy solving problems
• you have an innate sense of ownership when it comes to work
• you enjoy discourse on people and operations management
• you enjoy close collaboration with cross-functional teams and individuals from different backgrounds
• you are good with people and to people - whether it’s your fellow team leads, or those who help run SimplePlan behind the scenes

You won't fit right in if:

• you default to waiting for instructions rather than figuring things out yourself
• you are disinterested in being on top of everything
• you would rather keep quiet than speak up in a meeting

Our Company

Tealbox Digital is a data driven performance marketing agency based out of India, servicing high growth startups with growth marketing strategy and execution. We’re a team of media buyers, data scientists, engineers, copywriters, and marketing automation experts all coming together to solve a large problem statement within the performance marketing industry.

We work with 7-8 figure businesses, and consistently deliver profitable results for them. Some of our clients have gone on and gotten acquired successfully by other startups, while others have gone on to raise funds and scale up rapidly.

Job Description

We are looking for individuals who are natural leaders and have the ability to recognise what needs to be done. We require candidates with strong written & verbal communication skills and who are analytical thinkers. The ideal candidate will need to be able to effectively understand deliverables and articulate recommended actions.

• Interacting with clients, understanding the scope of work, their business and managing timelines for deliverables.
• Understanding & prioritizing internal deliverables to manage various project timelines.
• Coordinating with internal resources and third parties or vendors for hassle-free execution of projects.
• Adhering to stipulated deadlines while maintaining scope.
• Executing detailed project plans to track progress on a regular basis and addressing bottlenecks whenever they arise.
• Maintaining comprehensive project documentation for future reference and compliance.
• Minimizing risks and errors by implementing risk management procedures.
• Ownership for quality as well as the results achieved.
• Keeping an eye on deliveries and making sure they’re on brief, meet brand guidelines, and are delivered free of errors.
• Go beyond the brief to spot opportunities and problems, and offer solutions proactively
• Understanding new trends driving user expectations and behaviors.

Requirements

• 0-2 years of experience with an aptitude to pick up new skills.
• Stellar communication skills - both written and verbal.
• Someone who welcomes feedback and criticism and enjoys working in a collaborative, iterative, and agile process.

ROLES AND RESPONSIBILITIES

Essential Functions:

• Handle a portfolio of projects and clients in parallel from Fortune 1000 companies and across geographies.
• Plan for a quarter ahead and develop an execution plan for projects and people in the team. Need to be ahead of both client and internal resources in planning and execution.
• Establish and maintain strong relationships with product delivery, the sales team, client and account managers.
• Make sure that the projects are achieving promised business value/RoI and figure out ways to achieve it if there is a gap.
• Build Rapport with clients and manage those effectively, high end consulting touch would be required
• Manage escalations, variations, complexities in projects effectively.
• Able to effectively use the established frameworks in project execution, client handling, resource utilization, resource mentoring etc.
• Directly supervises functional consultants, solution architects; conducts employee performance reviews/evaluations and career development discussions
• Manage up- Make sure to keep the higher management honest and able to strike a right balance between issues/items that are to be escalated vs that are to be handled.

REQUIREMENTS AND QUALIFICATIONS

Education:

• Bachelor's or Master’s Degree (preferably from a top reputed university) 
• Strong presentation and facilitation skills with small and large groups
• Strong analytical skills with the ability to understand Fortune 1000 client business complexities and handle those

Experience:

• Overall 8+  years of professional services experience with extensive experience in customer facing  roles and involved in requirements gathering, gap analysis, feasibility study etc.
• Minimum 2 years of experience as Project manager or equivalent role demonstrating management and leadership experience, preferably in a fast paced consulting / professional services set-up.
• Minimum 1 year of experience managing large portfolio, leading cross-functional teams and tracking the project progress against the plans
• Experience in leading and mentoring people as part of the project life cycle.
• Experience in following the established processes/standards/templates to achieve successful results.
• Experience with Invoice-to-Cash related business process is desirable

Critical Knowledge, Skills, and Abilities Requirements:

• Excellent communication and presentation skills
• Team management and collaboration skills
• Strong organizational skills and detail oriented
• Ability to negotiate with stakeholders and have challenging discussions
• Proven problem solving, risk mitigation and analytical skills
• Excellent team and interpersonal skills
• Strong ownership to drive the projects from start to finish with maximum client delight

Responsibilities:

• Work with the client from the start of each project to ensure you understand the project scope and vision
• Oversee the beginning of each turn-key project, including details like permit submission and design evaluations
• Create the schedule for each project and match talent to the job
• Process change orders
• Collaborate with the architect and construction crew to ensure feasibility of each project
• Conduct meetings on-site with architect, client and construction crew.
• Prepare and submit project estimates to clients

Job Responsibilities-

• Be in charge of running and managing the team on a daily basis
• Set performance targets for all associates in the team to meet up with overall process objectives
• Schedule and organize shift patterns for team members to ensure that the process is adequately staffed to meet the SLA's
• Monitor files of team members to ensure that due procedures and quality standards are strictly adhered to
• Conduct regular reviews of all agents performance and organize training sessions for underperformers
• Submit regular reports to management and seek new ideas and strategies to improve performance at the center
• Manage the daily team activities and operations
• Drive Team adherence and manage to schedule
• Managing Escalations (Internal & External)

Job Requirement-

• Excellent verbal and written English communication skills
• Must have handled a team size of minimum 5-10 people in his/her current role
• Should be comfortable with reports, dashboards & share insights from data to improve the process.
• Proficient in MS Office, Skype
• Experience in international KPO/BPO will be an added advantage
• Thorough understanding of operations metric, people practices (Score calculations, Parameters, Ratings, Attrition)
• Should ready to work in night shift
• Any degree required
• Should have minimum 1 to 2 years relevant experience

MTX Group Inc. is seeking motivated Project Managers to join our team. MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. MTX’s very own Artificial Intelligence platform, mavQ, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The mavQ Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.

Eligibility:

• 7-12 Years of Project Management experience
• PMP certification is a must
• Prince2 / CSM is preferred. 

Responsibilities:

• Customer facing role & owns the entire project lifecycle from initiation through closure by establishing a project plan & milestones
• Monitors and manages project financials, scope, and schedule to ensure the project stays on track for assigned client projects
• Drives the implementation of high-quality cloud solutions by closely engaging with all project team members (Tech Leads, Business Analysts, Developers, QA, etc)
• Acts as a primary day-to-day point of contact for the client and the operational aspects of the project
• Facilitates or co-leads with customer project manager on regular status meetings with the project team, sponsors, and all stakeholders
• Generates and distributes weekly status reports to various stakeholders at various forums
• Prepare weekly financial summary and take care of management reporting to track cost and ensure the financial health of the project
• Proactively identify and manage issues/risks throughout the project
• Provides mentoring and guidance to project team members
• Manage project dependencies, represent project in a various cross-project forum
• Procure project team; establish necessary team procedures
• Participates actively in CoEs, Discussion forums, advocates the use of MTX best practices

What you will bring:

• Any recognized Project Management Certification as mentioned in eligibility criteria.
• Hands-on experience in delivering/leading a project delivery
• Expertise in using project management tools like Smartsheets, Lucid charts, Google Apps, MS Office, etc
• Hands-on experience of various software delivery methodologies like Agile, Scrum, Waterfall, etc
• Hands-on experience of basic data tools like Excel, Google Sheets etc
• Understanding of various project contract types like time and material, fixed-price, etc.
• Flexibility to support and meet onshore client expectations
• Should be able to work and support clients located in EST time zones

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Personal Accident Policy (Disability Insurance) -

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others

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Designation: Senior Associate 

Office Location: Goregaon Mumbai

Position description:

3+ years’ experience as a project manager in the information technology sector.

Primary Responsibilities:

• Work with stake holders to plan, allocate and assign development tasks for multiple development teams
• Work with identified development teams to accurately estimate development effort and dependencies to inform the prioritization of the product backlog
• Take direct Project Management responsibility for the delivery of products
• Develop and maintain core project documentation, including product vision and scope, detailed business/customer requirements
• Create and work with delivery teams to prioritize product development project plans, schedules, and budgets
• Take ownership to thoroughly test and delivered to the highest quality

Required Skills:

Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.

Functional: Project management in the information technology sector, manage projects using modern web and app technologies, JIRA, Agile, experience in building digital fan experiences, understanding of analytics and dashboards.