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ReSource Pro

at ReSource Pro

2 candid answers
Kevin Saji
Posted by Kevin Saji
Bengaluru (Bangalore)
5 - 12 yrs
₹4.5L - ₹8L / yr
Operations management
Property and casualty insurance
Compliance
Communication Skills
Leadership
+1 more

We are seeking experienced and dynamic Team Leaders or Specialists with a strong background in team management within the insurance industry. The ideal candidate should have a minimum of 5 years of experience in BPO, KPO, or international campaigns, with at least 1-2 years of experience as a Team Leader for Backend operations or Non-voice processes in an insurance service provider organization.


Skills Required:

  • In-depth knowledge of insurance processes and regulations
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Proficiency in data analysis and reporting
  • Ability to handle complex insurance claims and resolve customer issues efficiently
  • Familiarity with insurance software and CRM systems
  • Strong problem-solving and decision-making skills
  • Ability to work effectively in a fast-paced and high-pressure environment
  • Attention to detail and accuracy in handling insurance-related tasks
  1. Experience: Minimum 5 years with 1-2 years as Team Leader on papers
  2. Work Location: ReSource Pro Operational Solutions Private Limited | Karle Town, adjacent to Manyatha Tech Park, Nagawara, Bengaluru
  3. Work Days: Monday to Friday (5 Days Working from Office) Shifts: Regular and Night Shift
  4. Compensation: Competitive salary package (based on interview feedback)
  5. Notice Period: Immediate joiners preferred (notice buyout and relocation support provided) Candidates on notice will be provided with weekend slots for interviews based on interviewers' availability.



Read more
Healthkart.com
Navneet Tripathi
Posted by Navneet Tripathi
Zirakpur, Chandigarh
0 - 1 yrs
₹10000 - ₹15000 / mo
Operations management
  1. High school diploma or equivalent; a Bachelor's degree in Logistics, Supply Chain Management, or related field is advantageous.
  2. Proficiency in warehouse management software and familiarity with inventory control systems.
  3. Strong organizational and multitasking abilities with attention to detail.
  4. Effective communication skills and the ability to work in a team environment.
  5. Knowledge of health and safety regulations in a warehouse setting.
  6. Problem-solving skills and the ability to handle unexpected situations efficiently.


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Anali Enterprises LLP

at Anali Enterprises LLP

2 candid answers
Alisha Shirodkar
Posted by Alisha Shirodkar
Mumbai
2 - 4 yrs
₹2L - ₹4L / yr
Accounting
Inventory Management
Operations management
Data management

Anali Enterprises LLP is a startup in food retail. We market and retail all-purpose chilli oils under the brand name Hotchaa!

www.hotchaa.com

hotchaa_official


Roles and Responsibilities:

1) Managing Inventory and Stock movement

2) Tracking Sales from different channels

3) Order Management for trade and managing receivables

4) Data Analysis

5) Liasing with accounting team to present brand financials

6) Setting up accounting processes in house


Skills:

1) English speaking

2) Passionate to work in a startup ecosystem

3) Quick learner

4) Proficient in Microsoft Suite


Read more
Early stage start-up
Agency job
via Qrata by Blessy Fernandes
Mumbai, Navi Mumbai
4 - 8 yrs
₹15L - ₹30L / yr
Operations management

Position Overview:

As the Operations Manager, you will play a crucial role in ensuring that disabled individuals receive the best possible care and support from our team of associates. You will be responsible for managing the day-to-day operations, client relations, associate recruitment, training, and overall quality of services provided.

 

Key Responsibilities:

 

Onboarding

·       Create a team of associates who will visit the customers and provide services as mentioned in the introduction note. Will be responsible for onboarding this team.

 

Quality Assurance:

·       Establish and oversee quality assurance programs to monitor and evaluate the performance of associates.

·       Conduct regular assessments, feedback sessions, and performance reviews to maintain high standards of care.

Scheduling and Coordination:

·       Manage the scheduling and coordination of associates to ensure that clients receive timely and appropriate support.

·       Collaborate closely with the scheduling team to accommodate individual client needs and preferences.

Compliance and Regulations:

·       Stay informed about industry regulations and ensure that all operations adhere to legal and ethical standards.

·       Implement and enforce compliance protocols and guidelines.

Budget Management:

·       Efficiently manage the operations budget, allocating resources for recruitment, training, and ongoing support while maintaining cost-effectiveness.

Emergency Response:

·       Lead the development of emergency response protocols and ensure that associates are well-prepared to handle unforeseen situations while caring for disabled clients.

Continuous Improvement:

·       Seek feedback from clients, associates, and their families to identify areas for enhancement and innovation in the services provided.

·       Drive continuous improvement initiatives to enhance client outcomes.

Client Relations:

·       Build and maintain strong relationships with clients and their families.

·       Ensure that individual client needs and preferences are understood and met by our associates.

Associate Recruitment and Training:

·       Lead the recruitment process for associates, identifying candidates with the skills and empathy required to support disabled clients effectively.

·       Develop and implement comprehensive training programs to equip associates with the knowledge and sensitivity needed to deliver exceptional care.

 

 

Qualifications:

 

·       Bachelor's degree in Healthcare Administration, Business Management, or a related field (Master's degree preferred).

·       Proven experience of 4 -6 years in healthcare management, disability services, or a related field.

·       Strong leadership and team management skills.

·       Excellent communication and interpersonal abilities.

·       Knowledge of industry regulations and compliance standards.

·       Ability to analyze data and make informed decisions.

·       Compassion, empathy, and a genuine commitment to improving the lives of disabled individuals.

 

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AJACKUS

at AJACKUS

1 video
6 recruiters
Kaushik Vedpathak
Posted by Kaushik Vedpathak
Remote only
0 - 2 yrs
₹0.5L - ₹1L / yr
Operations
Human Resources (HR)
Office administration
Vendor Management
Operations management
+2 more

Responsibilities

  • Operational tasks
  • Should be able to work in the US East Time zone idenpendtly 
  • Ensure the day-to-day functioning of team members operating hybrid is seamless.
  • Ensure all team members are provided with all the necessary software, applications, assets, etc.
  • Make co-working arrangements when the need arises
  • Find the best options in the procurement of assets, tools, software, and services with regard to quality and cost.
  • Take necessary steps to ensure all the operational tasks are undertaken with an eye on quality and value for money.
  • IT Support
  • Maintain IT software, tools, and applications repository.
  • User management with regards to all the required software, tools, and applications generic and project-specific.
  • Purchase, renewal, and cancellation of the software, tools, and applications.
  • Ensure all the software, tools and applications have the least possible downtime.
  • Logistics
  • Take ownership of the logistical arrangements for company initiatives, programs or events. 
  • Vendor management
  • Team Member Engagement
  • Initiate, support, or coordinate events that play a role in team member engagement.
  • Collaborate with other support teams, technology teams, and other stakeholders in their initiatives. 
  • Own the health insurance platform, its user management, team member support, renewal, and cost optimization by ensuring we are getting the best from the vendor.  
  • Other 
  • Own timely communications to all stakeholders about new initiatives, changes, downtimes, maintenance, etc. 
  • Achieve and maintain quality and efficiency in all tasks assigned.
  • Align with the company's core values, respect, and adhere to all company guidelines.
  • Operate with utmost integrity, behave ethically, and maintain respect for all.  
  • Event management


Qualifications

  • Bachelor's Degree in Human Resources or related field MBA-IT Systems/Operations, BCA with MBA. 
  • Good communication skills
  • Any prior experience is good to have
  • People-oriented and results-driven
  • Working knowledge of Google Workspace, Gmail, Docs, Sheets, Slides, and Drive. 
  • Working knowledge of system and data security tools.
  • Should be a tech-savvy individual with the ability to learn new tools, software, and applications. Their uses, management, and basic troubleshooting.
  • The ability to work as part of a team.
  • Resourceful, self-motivated, and proactive.
  • Strong analytical and problem-solving skills.
  • Excellent administrative and organizational skills.


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company logo
Aligarh
5 - 15 yrs
₹10L - ₹15L / yr
Operations management
Operational efficiency
Business operations

We are looking for a Business Operations Manager to monitor defined business functions and strengthen/build processes that meet our business needs. Business Operations Manager responsibilities include tracking business results and monitoring production KPIs. To be a successful Business Operations Manager, you should have experience in the same or similar role, managing all business operations and setting goals across your department/team. You should also demonstrate great leadership skills and be able to communicate the vision of the company across all levels. Ultimately, you will ensure that all business functions related to your line of work are in line with our strategic goals.

 

Key Responsibilities:

  • Ensure all systems operate smoothly and align with our quality standards.
  • Maximize the efficiency of all business procedures.
  • Establish production KPIs and conduct quality assessments.
  • Monitor daily operations and address potential issues when they arise.
  • Build processes that meet our business objectives and ensure compliance.
  • Coordinate with the HR department to ensure our hiring plans meet our business needs.

 

 

 

Requirements:

  • Previous experience as a Business Operations Manager or in a similar role
  • Good knowledge of operations management
  • Experience with forecasting models
  • Experience with databases and project management software is preferable
  • The ability to interpret financial data and allocate budgets will be an added advantage
  • Exceptional communication skills
  • Demonstrate strong team management and mentorship skills
Read more
Nurturing Innovation for Social Good
Pune
8 - 10 yrs
Best in industry
Operations management
IT operations
Finance
Human Resources (HR)
Supply Chain Management (SCM)

About Company

They are group of companies based out of Pune, seeks to use innovative pedagogy and technology to bring the best global standards of skill development to the world’s under-privileged citizens.


Responsibilities

• Formulate business strategy with others in the executive team

• Design policies that align with overall strategy

• Implement efficient processes and standards

• Coordinate customer service operations and find ways to ensure customer retention

• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks

• Ensure compliance and data accuracy

• Oversee the implementation of technology solutions throughout the organization

• Manage contracts and relations with customers, vendors, partners and other stakeholders

• Oversee expenses and budgeting to help the organization optimize costs and benefits

• Mentor and motivate teams to achieve productivity and engagement

• Report on operational performance and suggest improvements


Requirements and skills

• Proven experience as Head of Operations, Operations Director or similar leadership role

• Familiarity with all business functions including HR, finance, supply chain and IT

• Good IT knowledge

• Good with numbers and financial planning – budgets and business plans

• Outstanding communication and negotiation skills

• Excellent organizational and leadership ability

• Analytical mind

• Problem-solving aptitude

• Bachelor’s degree (or equivalent) or Masters in business administration or related field


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Promilo
Karina Biswal
Posted by Karina Biswal
Bengaluru (Bangalore)
1 - 3 yrs
₹1.5L - ₹2L / yr
Customer Service
Customer Support
Customer Relationship Management (CRM)
Cold Calling
Communication Skills
+2 more



Operation Support Executive


Company Name: Sawara Solutions Pvt Ltd. (Promilo)

Experience: 1 to 2 yrs.

Location: Bangalore

Mode: Full Time / Work from office

Salary: As Per the Company Standard


About us:


Promilo is India’s 1st innovative platform which “Pay to Browse”

It is a B2B SaaS start-up that enables to accelerate of the business appointment funnel of the

Companies. We’re a SaaS-based advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME companies. Also, the top 100 Google App-Scale Academy start-ups.




Job Description:


The Operations Support Executive will be responsible for providing exceptional customer service and resolving customer queries related to the business portal's features and services. The role also involves building a high-trust value proposition with clients and influencing them to leverage the product in the best possible manner. The successful candidate will possess excellent communication skills, a strong customer focus, and the ability to work in a fast-paced environment.



Key Responsibilities:


  • Interact with corporate customers on calls/emails, handling already acquired corporate customers with post-sales hand-holding and deliverables.
  • Create a high trust value proposition and make clients understand various service offerings and the functionalities of the Promilo website.
  • Solve queries related to optimum usage of opted services with quality inputs and provide a resolution within the defined TAT.
  • Proper coordination with the Graphic designer team and the sales team.
  • Build and maintain strong, long-lasting client relationships.
  • Ensure the timely and successful delivery of solutions according to customer needs and objectives.
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
  • Collaborate with the sales team to identify and grow opportunities within the territory.
  • Assist with challenging client requests or issue escalations as needed.
  • Approve existing campaigns, Create campaigns, and prolet.
  • Develop and deliver reports for every client.
  • Submit a report and coordinate with the marketing team to help increase the deliverable for every client as per the requirement



Requirements:


  • Bachelor's degree in Business Administration, Marketing, or a related field
  • At least 1-3 years of experience in a similar role, preferably in the EdTech, IT services field
  • Strong communication and interpersonal skills with the ability to interact with corporate customers
  • Excellent negotiation and contract-closing skills
  • Ability to build and maintain strong, long-lasting client relationships
  • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Experience with CRMs and reporting tools
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of the team.


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Bajo Foods Pvt Ltd
Delhi
2 - 4 yrs
₹3.6L - ₹4.2L / yr
FMCG
Hotel Management
Operations
Operations management
Inventory Management
+1 more

Key Responsibilities:


Oversee the Day to Day running of  Subscription orders across 4 major cities across India. Ensure Smooth Operations and a great customer experience.


These responsibilities can include:


1. Overseeing and developing an inventory management system to prevent stock outs

2. Should have 2-4 years experience in hotels/ restaurants/ cloud kitchens/ food industries. 

3. Should have working experience in a cloud kitchen environment.   

4. Should have worked on operational parameters of Swiggy & Zomato.

5. Should be able to handle cloud kitchen outlets.

6. Should be able to coordinate with vendors & stakeholders.    

7. Coordinating with Operations Heads of other departments to ensure smooth operations

8. Ensuring that orders are prepared and dispatched in a timely manner so as to ensure     customer satisfaction

9. Coordinating with Head Chefs to ensure Quality Control

10. Devising and presenting ideas and strategies, promotional activities

11. Ensure efficiency in Costing and Expenses 

12. Locating  new channels to increase revenue



Key skills for  the role:


1. Candidates must be fluent in English.

2. Fluency in Hindi and Kannada are an advantage.

3. Communication skills and networking ability

4. Adaptability

5. Good teamwork skills

6. Strong attention to detail

7. Good organization and planning skills

8. Experience in a similar position would be an advantage

9. Analytical skills and the ability to recognize the demands on the side of the clients



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ToothSi

at ToothSi

1 recruiter
chris Francis
Posted by chris Francis
Chennai, Bengaluru (Bangalore)
2 - 4 yrs
₹2L - ₹4.5L / yr
Operations management
Supply Chain Management (SCM)
Stakeholder management

• Responsible for leading and overseeing all operations in the company with Ownership

• Understand the entire Logistics process flow and drive the Operations team to achieve

maximum efficiency.

• Assisting in recruitment of Operations & Supply teams along with the support from HR

team

• Distribution of sales targets amongst the team members to ensure that the monthly

targets are achieved.

• Coordination with the different stakeholders and teams for smooth operations

• Updating the management team with progress, challenges, and developments on a

periodic basis.

Read more
Rejolut

at Rejolut

1 video
2 recruiters
TalentA Team
Posted by TalentA Team
Navi Mumbai
7 - 25 yrs
₹5L - ₹9L / yr
Recruitment/Talent Acquisition
Employee Engagement
Performance appraisal
Onboarding
HR management
+1 more

About the Company:

Rejolut is one of the award-winning fastest-growing emerging tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc. located in the USA, UK, and India. we are looking for a dedicated HR Manager

.Key Responsibilities:

• Ability to handle and maintain confidential information.

• Fluency in social media, particularly in researching and recruiting candidates through channels such as LinkedIn and also through Job portals.

• Job candidate interviewing skills.

• Taking Care of joining formalities of the Employees.

• Preparing Appointment Letter.

• Issuing the Offer Letter and explain the salary details.

• Conducting orientation and Induction for the new joiners.

• Induction about the services of the organization.

• Attendance Leave Management.

• Preparing Confirmation Appraisal Letter.

• Employee Relationship, Handling Employee Grievances, Employee Engagement Activities like Arranging Picnics, Festive Parties, and Birthdays.

• Handling Exit Interviews.

• End-user technology skills with HR software and platforms, such as HRIS or workforce management systems.

• Ability to build team morale and promote a corporate culture skills

Hiring, Human Resources Management, Benefits Administration, Performance Management, Communication Processes, Compensation, and Wage Structure, Supports Diversity, Classifying Employees, Employment Law, Laws Against Sexual Harassment, Organization

Must-Have Skills:

Strong Communication Skills, Presentation Skills, and Interpersonal Skills, Negotiation Skills, Convincing Skills.

Good To Have Skills:

Recruitment experience in Technology Company, Software Company, or SAAS domain

Read more
Hyderabad
5 - 10 yrs
₹15L - ₹25L / yr
Operations
Operations management
Insurance
Property and casualty insurance
Property & casualty insurance
+2 more

Strategy & Operations Manager – 2022 

 

 

JOB DESCRIPTION 

 

As a Strategy & Operations Manager you are expected to Work closely with CEO and help streamline Operations for the best way forward through Guidelines, Standards Automation etc (understanding the current state and future state why is critical), for & through 

 

 

Roles & Responsibilities:  

 

A strategic & org level role to define/streamline/standardize overall Org Operations in alignment with the current & future goals of the company, through, 

  • Definition of Guidelines, Standard Operating Procedures etc. for all the operations/services in the company 
  • Identification of the areas of automation of manual/repetitive tasks as a part of project management/delivery and working with the team in identifying and automating through the right tools & techniques (for ex – Team Management Matrix, Timesheets, Customer Status Dashboards etc.) 
  • People & Management – for work, right utilization & upskilling 
  • Continuous Reviews, Audits & Feedback ensure adherence  
  • Use of the right tools & techniques for ease, reuse, scalability & management – across operations 
  • Definition & Delivery of Org specific reports – team management, project dashboards, customer management etc. 
  • Bringing in mature practices to the way we do business for the betterment. 
  • Helping avoid waste and add value – in terms of work executed, value delivered to the customers 

  

To re-iterate, all the above to be in complete alignment with the Org – its goals, values, principles & culture. So, while the expectation is for you to define procedures & protocols – it cannot be a one size fits all approach. Our belief is Responsible Freedom. Structures/Governance are important, but not at the cost of flexibility. You should be able to strike the right balance. 

  

Scope in terms of functions/departments:  

 

  • All the functions around the Business that we are in (Consulting, Technology), from an Operations perspective 
  • Training & Development 

  

Team you will be working with:  

 

  • CEO & Org Maturity Team 
  • Org Performance & Customer Delivery Team 
  • Project Managers 

Experience/Qualifications 

 

  • Insurance Technology space, with experience in the role, as per Job Profile (preferable: P&C/General Insurance and related Technologies) would be ideal for the role. Alternatively, experience in FinTech or BFSI is expected 
  • Minimum of 5 to 6 years – Our focus is not on the number of years of experience, but the passion/aggression to help support in building scalable business through the right Operations 
  • B Tech with MBA from Premier Institutes preferable 
  • Experience in tech project implementations – in the capacity of operations manager 

 

ABOUT MANOMAY  

 

Manomay is a Global IT Consulting & InsurTech Firm with an exclusive focus on the Insurance industry. With business technology alignment as the key emphasis, we work with multiple insurance companies both on Consulting (Strategic/Management/Implementation/ Measurement) and Technology (InsurTech Products and Custom Specific Solution Development). Our Customer Base is spread across USA and Caribbean Islands (Bermuda, Cayman Islands, Barbados, Bahamas, and Jamaica).   

Whether it is Consulting or Software Development, our focus is to help Insurance Companies solve those “unsolved” problems, that are not yet comprehensively addressed in the current realm of Company and the Market. These span across legacy technology, rip & replace challenges, indecisiveness about enterprise IT, changing customer expectations & positioning, changing market dynamics, people & process challenges, integrations & associations etc.   

Our Technology Stack is of latest order using a combination of the new gen technologies AI, ML, RPA, Digitization & Analytics etc. developed off Python and its frameworks (primarily) + other web frameworks like Angular and Node JS etc.   

 


 

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Pune
7 - 12 yrs
₹8L - ₹9L / yr
Operations management
Compliance
Skill development
Standardization
We are looking for a Sr. Manager - National Operations for one of the renowned NGOs in Pune.
 
Role - Sr. Manager - National Operations
Experience - 7 to 10 years
Job Location - Pune (Open to travel)
 
About our Client :-

Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youths. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.
 
About the Role :-

The Senior Manager-Lighthouse Operations has the opportunity to lead, design and implement the systems for the Lighthouses as we scale across the 5-6 states and 20+ cities over the next 2 years. He/She will have overall operational responsibilities towards standardization and effectiveness of systems and processes for the Lighthouses . They will also be responsible for the expansion of new Lighthouse centers and lead the process end to end till the site becomes operational.

We are seeking a highly motivated team player with the ultimate aim to serve 1 million youth by 2030 .This is an exciting opportunity to play an important role in a growing team, and to contribute to strategy, systems
development and compliance management.
 
Roles and responsibilities :-

1. Compliance Management:
- Responsible for managing program compliances related to Donor Management, Fund Utilisation & finance overseeing.
- Keep track and ensure compliance of project related documentation including Government MOU,Donors MOU,Skilling partner MOUs,etc.

2. Operational Excellence:
- Take overall leadership and management of the organisations operational and administrative functions including programs.
- Engage and onboard existing and new vendors for seamless and efficient execution of project priorities.

3. Expansion:
- Lead LCF expansion strategy ,national as well as State level.
- Articulate clear objectives in relation to the scope of building new lighthouses.
- Contribute to the formulation of business plans, operating plans, budgets and investments in line with the scale-up strategy and organizational goals.
 
4. Stakeholder Management:
- Maintain strong relationships and work closely with village/block/district government officials,Skilling Partners to ensure quality delivery and sustainability of the Lighthouses.
- Providing regular updates to management on progress, insights, opportunities and areas for course correction.
- Ensure timely reporting from the state and consolidate report submission to the respective authority.
- Ensure accurate and timely reporting (preparation and finalization of annual,quarterly and monthly reports.

5. Development of templates and manuals - Need based tools, guidelines and Checklists. Create templates/tools that the program team can use on a regular basis to track the program data.
 
What are we looking for :-
 
- Education: MSW/MBA
- Experience: Project management experience of 7-10 years. Proven experience of managing skill development programs at state level through rigorous planning and monitoring.
- Data management skills - Hands-on experience in project management and data driven program evaluation
- Ability to work independently with minimal supervision.
- Analytical skills
- Problem-solving skills
- Partnership management
- Excellent verbal and written communication skills.
- Prior experience of working with state and national governments.
- Proven track record of timely and accurate submission of monthly, quarterly and annual reports.
Read more
SmartDocs

at SmartDocs

4 recruiters
Anand Vigneshwaran
Posted by Anand Vigneshwaran
Hyderabad
0 - 3 yrs
₹6L - ₹12L / yr
Operations
Operations management

 

Job Description

We are seeking an enthusiastic and competent Management Trainee to join our operations team on an immediate basis. 

As a Management Trainee, you will be responsible for supporting the day-to-day operational activities in the organization. You will also be responsible for supporting the Chief Operating Officer on daily activities by coordinating with different teams, Managers & leads by performing operational duties.

Roles & Responsibilities

  • Coordinating with the COO on operational activities.
  • Participating in meetings & keep track of records by preparing agendas & minutes of meeting on daily basis.
  • Understanding the company’s policies and protocols.  
  • Performing Business operational duties.
  • Working with different Team Managers & Leads in understanding the process flow.
  • Implementing new policies along with the Team Manager to enhance the process.  
  • Providing support to various departments of the organization.  
  • Maintaining a positive working environment for the employees at a high level.  
  • Complying with the company’s rules and regulations.
  • Possess a sense of urgency to manage and prioritize multiple requirements
  • Be self-managed, responsive, and dedicated to supporting clients and candidates.
  • Nurture a positive working environment
  • Report to management on different team statuses.

What we are looking for

  • At least 0 to 2 years of related experience in Operations, with product-based or startup, will be a plus. MBA freshers are welcome to apply
  • Degree: Any MBA with Supply Chain Management knowledge is a plus.
  • Should be people-oriented and results-driven.
  • Excellent verbal and written communication skills, with active listening and presentation skills
  • Good interpersonal and organizational skills.  
  • Proficiency in MS Office Tools.  
  • Strong leadership and analytical skills & should be excellent for time management
  • Must be a problem solver & can handle multiple tasks
  • Ability to work under minimal supervision.  
  • Should hold Strong work ethics.  
  • Competence to build and effectively manage interpersonal relationships at all levels of the company.
  •  
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skidshealth
Ashish Dhyani
Posted by Ashish Dhyani
Gurugram, Delhi, Noida, Ghaziabad, Faridabad
3 - 7 yrs
₹28L - ₹40L / yr
Management consulting
Leadership
Entrepreneurship
Project Management
Decision-making
+1 more
SKIDS Health (https://skids.health) is a highly innovative startup developing pediatric
evaluations, clinics and care modules to help Indian parents and children. Our approach
leverages a first-of-its-kind schools-parents-monitoring technologies to evaluate, monitor and
guide children’s health and wellbeing. Based in Delhi NCR and Bengaluru, SKIDS is founded by
serial entrepreneurs with expertise in medical science, machine learning and education
technology. SKIDS is backed by marquee investors in Asia and India. We are actively
expanding our team and looking for passionate and motivated professionals who are keen to
join us in our next phase of growth.
Chief of Staff
Location: Gurgaon, India
The Opportunity
We are looking for an experienced and inspiring Chief of Staff to oversee our operations whilst
supporting the founders with project management and execution of strategic initiatives. This is
an exciting opportunity in a startup with a mission to revolutionize health care. The ideal
candidate is dedicated to excellence in the workplace, enjoys working with others, and thrives in
a dynamic, fast-paced environment.
You would be expected to:
● Build and lead the daily operations of the executive office
● Build and run cadence for leadership meetings, board meetings, and leadership
offsites, including structuring and helping to deliver company-wide communication
● Lead cross-functional strategic initiatives, facilitate special projects, and ensure
action items are executed on behalf of the Co-founders
● Operate at a tactical, strategic, and operational level, handling the oversight of
projects that do not neatly fit within the organizational chart or that fall between
departments or leadership areas of responsibility
● Acts as an extension of the Co-founders and information funnel, filter, and facilitator
with internal and external stakeholders
● Proactively follow up with the founders if and when goals are not being achieved to
determine why objectives are not being met. Provide actionable recommendations
for improvement
● Promote team integration as well as cross-functional communication and
collaboration
● Manage key relationships and build a process to track and nurture key stakeholders,
investors, and clients
● Serve as a thought partner and strategic advisor to Co-founders standing in on
meetings, challenging ideas and offering a different perspective, and following up on
action items with the team accordingly
● Provide analysis, recommendations, and options to the co-founders regarding high
impact decisions. Assist and communicate with leadership in decision-making, program
management, and initiative implementation
● Manage all people management, admin and ops processes including building company
culture, HR processes, hiring and annual evaluation processes and policies
● Assist with hiring, including documentation and onboarding, and collaborate to address
and resolve all employee concerns
● Ensure effective company-wide communication and reporting
● Serve as liaison between staff and the company leadership
● Create a collaborative culture and environment and provide staff with the support that
will allow the team to thrive
You would have:
● a minimum of 5 years of outstanding leadership experience
● consulting background in healthcare
● demonstrated ability to run and direct complex projects
● strong organizational skills with entrepreneurial personality
● a proven track record of leading teams and operations
● experience working in fast-paced and high-growth startups
Bonus (Great to have but not required)
● experience within healthcare startups or healthcare corporates in India
● consulting experience with McKinsey, BCG or Bain
Our company encourages diversity and is an equal opportunity employer
Read more
A luxury home décor brand
Agency job
via Merito by Gaurav Bhosle
Mumbai
9 - 20 yrs
Best in industry
Operations management
Interior design
Customer Relationship Management (CRM)
Project Management
  • Build enduring relationships with the clients and display an understanding of the client, industry, and business environment.
  • Responsible for the P&L of the department.
  • Track and review the entire operations process, weighing them against the set business targets in order to determine the effectiveness of any initiatives and implement necessary changes and solutions.
  • Ensuring high-quality customer experience with brief understanding and validation to design project development and coordination from concept to execution stages.
  • Take complete ownership of projects from start to finish. Manage customer negotiations and payment.
  • Work closely with the client and your interior design and execution team to finalize the home design, 3D designs, and GFC (Good for Construction) Ensure the highest level of Design quality along with client satisfaction is maintained.
  • Collaborate with the team and be accountable for all deliverables of team members.
  • Develop strategic short/ long range plans to ensure on-time project completion.
  • Devise project management guidelines, review projects with various stakeholders, coordinate staffing/scheduling, evaluate commercial project contracts, and establish milestones Plan, monitor and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of projects.
  • Collaborate with leadership in the development of performance goals and long-term operational plans.
  • Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
  • Set strategic goals for operational efficiency and increased productivity such as developing at least 10 vendors in each category and complete their onboarding.
  • Hire and grow the team as per the organization's requirements with Human Resources.
  • Analyze current operational processes and performance, recommending solutions for improvement.
  • Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress and obstacles. 
  • Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategy.
  • Devise strategies to ensure the growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize.
  • Uphold local governmental policies and standards, ensuring legislative regulations are followed for all.
Read more
ABR Petro Products Ltd

at ABR Petro Products Ltd

1 recruiter
Siddharth J
Posted by Siddharth J
Gorakhpur
1 - 8 yrs
₹3.6L - ₹12L / yr
Project Management
Management Information System (MIS)
Vendor Management
Sales
Operations management
+4 more
You will work with the organisation's senior leadership to supervise day to day operational and administrative activities.

Responsibilities:
- setup and manage business processes and reporting
- work with senior management to achieve business goals
- supervise operations and processes in production, finance and sales

Requirements:
- Ability to work well in a team
- Strong analytical skills
- Written and verbal communication
- Good Written and Oral English/Hindi
Read more
Remote only
2 - 5 yrs
₹3L - ₹4L / yr
Team leadership
Project Management
Operations management
Vendor Management
Organizational skills
+10 more
  • Ensures timely and effective completion of projects and initiatives given by the CEO.
  • The Job role includes working on Sales, Marketing, Operations, as and when required.
  • Oversee daily operations through collaboration with senior management and department leaders.
  • Manages the CEO calendar and prioritizes their time and schedule.
  • Participates with the senior management team in strategic planning and decision-making.
  • Creates and maintains systems and processes to streamline operations.
  • Establishes standards and procedures for hiring/operations.
  • Maintains accurate confidential files and data records.
  • Serve as liaison between staff, executives, senior leaders, and CEO, regarding company climate, employee well-being, project updates, proposals, and planning.
  • Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives.
  • Improve current processes and coordinate organizational procedures for optimized efficiency and productivity.
Read more
Remote only
2 - 10 yrs
₹2L - ₹5L / yr
Operations management
Customer Relationship Management (CRM)
Vendor Management
Related duties also include:
 
I. He/She will manage properties assigned end to end – property onboarding, tenant search, tenant move in/out, house owner relationship management, vendor management for repairs.
II. Manage the team of associates to ensure timeliness, quality for all operations like tenancy, inspections, site visit, repairs, legal paper work.
III. Work directly with the founders of the company.
IV. Coordinate between team, property owners and tenants.
Read more
Cypherock

at Cypherock

2 recruiters
Lohitaksh Dutt
Posted by Lohitaksh Dutt
Delhi, Gurugram, Noida
0 - 1 yrs
₹5000 - ₹10000 / mo
Selenium
Appium
Test Automation (QA)
Software Testing (QA)
Operations management
+8 more

At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.

As the primary person responsible for testing, we think it will be a great fit if -

  1. You have a prior software development/electronics/embedded background.
  2. You do not shy away from taking responsibility and are comfortable doing everything non-technical.
  3. You obsess over minor details and strive for perfection
  4. You can handle both the software & hardware QA of the product.
  5. You have prior software & hardware testing experience.
  6. You can commit for 6 months and can work out of Gurgaon.

If we decide to work together, we believe you would be a key team member who helps the company achieve the hockey stick growth that it needs to succeed.

Read more
Bengaluru (Bangalore)
8 - 10 yrs
₹10L - ₹12L / yr
Inventory Management
Logistics management
Supply Chain Management (SCM)
Operations management
Vendor Management
+2 more
  • Manage & own city P&L and customer satisfaction metrics
  • Responsible for managing city team across sales, procurement, and refurbishment functions
  • Maintain desired profitability and sales velocity
  • Provide inputs and insights to product and marketing teams Candidate should have:
  • Experience in managing a P&L in a fast-growing start-up environment
  • Team management & scaling experience
  • Strong customer focus and analytical abilities

 

Read more
CADeploy

at CADeploy

2 recruiters
bhavani bhavani
Posted by bhavani bhavani
Hyderabad
4 - 6 yrs
₹2L - ₹5L / yr
Account Management
Key account management
Account Manager
TAM
Sales and operations planning
+2 more

Greetings!!

 

We are hiring for TAM ( Technical Account Manager)  and please find the below details :

 

CADeploy Engineering Pvt.Ltd (http://www.cadeploy.com/"> www.cadeploy.com ) To give a brief introduction about my Company, we are an emerging MNC Engineering firm with a footprint, serving mid-market and large Organizations in the USA,CANADA,Europe and UK. We provide Mechanical, Civil, Architectural and Structural Engineering solutions in Building Construction, Industrial, Infrastructure, Automotive and Aerospace sectors.

 

Visit our website http://www.cadeploy.com/">www.cadeploy.com for further details

 

Job Location : Hyderabad

 

Shift : Fixed Night Shift

 

Job Overview

 

The TAM manages an assigned client base, both engaged and prospective, by acting as a technical and consultative resource that coordinates with other departments within CADeploy to facilitate client needs.  The TAM ensures the highest level of client satisfaction through identification of specific requirements, transcribing these into clear communication and follow-through on commitments.    The general purpose is to maintain healthy relationships and project performance through continual pulse monitoring with the client.  This will include checks on service delivery performance, recognition of special requirements, flagging of risk perceptions, etc.  The objective is to build and maintain a strong working affiliation for continuity of account while guiding the technical and managerial execution for efficiency and effectiveness.  This role is essential to the growth plan of CADeploy as a foundation to its brand recognition for quality performance.

Responsibilities and Duties

 

The TAM will be expected to generally execute on the following across an assigned client base:

  • Serve as an important point of contact for key clients as well as all internal stakeholders.
  • Develop and nurture strong client relationships through top level customer service.
  • Know and document client requirements and concerns, understand the details of their business processes and ensure that CADeploy will appropriately meet their evolving needs.
  • Provide excellent, regular client communications and responsive, consistent follow-through on all issues and actions.
  • Coordinate and assist with the roll-out of CADeploy’s services offering to new clients as required.
  • Drive strategic planning and development of improvements and work.
  • Handle client requests and assist in the development of quotations/proposals ensuring that CADeploy’s standards are enforced uniformly.
  • Facilitate internal project hand-offs to verify that the work performed is complete and meets the client’s, as well as, CADeploy’s standards.
  • Provide customized, end-user (staff) communications for all new clients engaged, ensuring a seamless and successful deployment of CADeploy’s services to their specific standards.
  • Act as an escalation point for technical and client service issues as necessary.
  • Work with the PMO and delivery team to direct troubleshooting efforts on escalated issues as needed.

Regards,

Bhavani

Read more
E-commerce Executive
Agency job
via The Hub by Sridevi Viswanathan
Ambernath, Mumbai
2 - 3 yrs
₹1.5L - ₹4L / yr
Operations
Operations management
Shopify
Inventory Management
About the job
• The Executive will be responsible for handling all the operations of E-Commerce
platforms - Amazon, Flipkart, Brand’s Website, and more.

Roles and Responsibilities

• Experience in handling Amazon Seller Central, Flipkart & other website back-end
platforms for product listing, inventory management & product description.
• Website knowledge: Shopify
• Inventory Management - knowledge & application
• should be able to understand & work on Google sheets as & when required
• Technically sound to integrate systems for automation
• Creative content writing

Skills & Attributies

• Detail Oriented
• Analytical thinking
• Knowledge of e-commerce business
• G-sheets at advanced level
Read more
Illumine Knowledge Resources Pvt. Ltd.
Mumbai
10 - 20 yrs
₹12L - ₹24L / yr
Project Management
Team Management
Team building
Operations management
Illumine Foundation works on large-scale knowledge initiatives.

These initiatives aim to address fundamental knowledge failures in society – such as disabling mindsets, poor assimilation of knowledge inputs, poor thinking skills, inability of collectives to design solutions to their own challenges without depending on experts from outside, etc.

We have thus far worked on initiatives which have impacted millions of school children, college-going youth, police, rural housewives, youth in slums, etc. on areas as diverse as awakening self-esteem and an i-can attitude, nutrition education, behavioral change in AIDS, improved engagement with customers and citizens, etc.

One such major initiative is the Contributor Initiative. The goal of the Contributor Initiative is to build a “contributor mindset” in our country, wherein people focus on positive action and finding solutions rather than complaining, blaming, avoiding work, and chasing personal benefit at the cost of collective welfare.

Focus groups include university students, public services, teachers and other members of the education sector, and healthcare sector.

As an intervention leader, you will be responsible for scaling the initiative, which includes:

1. Putting together multi-stakeholder projects involving large public and government institutions, funding agencies/ corporate CSR, and the Foundation.

2. Managing current projects under the contributor initiative, which include two major State-level universities, covering several educational institutions.

3. Assembling the team to help scale the initiative.

What you will need to succeed in this role

1. A deep belief that the solutions to our country’s challenges lie within people themselves and not on financial and other resources (i.e., people are creators of their own destiny).

2. A track record in taking up complete responsibility for a large developmental/ knowledge intervention, and handling it independently, end-to-end.

3. This includes putting the team together, managing various stakeholders, and working with internal and external experts in various aspects of design and delivery of such initiatives.

4. An ability and willingness to reach out to various government, university and public service agencies, and help them recognize the importance of developing a contributor mindset within their organizations.

5. An ability and willingness to reach out to corporate CSR and funding agencies, and put together multi-stakeholder arrangements to ensure that the projects are successful on a sustainable basis.

An ability and willingness to replicate successes across projects, and thereby scale the initiative across the country.


Explore before you connect with us:

1. The Illumine Foundation website: https://illuminefoundation.org/

2. See the website on Illumine Foundation’s sister organization – Illumine Knowledge Resources – which has designed many of these initiatives (https://illumine.in/)

3. Watch videos on Contributorship (https://www.youtube.com/playlist?list=PL22BD127D49C2E9D7)

4. Read books/ webpages on contributorship (https://bookshelf.illumine.in/ - Change Books) 
Read more
Germany, Hannover, Germany, Augsburg, Germany
9 - 12 yrs
₹30L - ₹40L / yr
Hosting
Design
Project planning
Project Management
Solution architecture
+2 more
  • Contributing to design and planning of Physical infrastructure
  • Performing installation of applications.
  • Providing Application Operations
  • Performing day-to-day Application administrations tasks
  • Providing support for the transition of applications in operations
  • Performing monitoring of the IT infrastructure services /application
  • Contributing to onboarding of Supported Applications onto Monitoring Platform · Performing batch management & scheduling
  • Operations of Application Platforms and applications
  • Provision of a Provider System Responsible as a Point of contact for the Application Owner for all Operational topics.
  • Operations Management
  • Continuity Critical Applications across Production Lines
  • Detailed project planning by participating in System Design of Applications
  • Consulting for Technical Architecture on application design for the operating environment and plant ecosystem
  • Design security concepts, monitoring checks, interfacing requirements, etc.
  • Proposals in Definition & Provision of Tools, Performance Management, Application Robustness, Alerting, and Configuration · Perform application tests with business partners or application owners
  • Providing Application Operations, Change Management, Problem Management
  • Providing support for the transition of applications in operations

 

Read more
Germany, Hannover, Germany, Augsburg, Germany
10 - 12 yrs
₹25L - ₹30L / yr
Six Sigma
APICS
PMP
Business Process Consulting
JIRA
+2 more
  • Demonstrates strong proficiency across the Auto Industry value chain and related best practices. Possess expertise in one or more Functional areas Sales & Aftersales, Logistics, Dealer Management, etc.
  • Conversant with more visual, more design-thinking based, and more agile lightweight approaches such as customer personas, customer journeys, service blueprints, story maps, etc
  • Experience in agile methodology performing the role of product owner and have worked on at least 1 agile tool (eg. JIRA)
  • Conversant with Spoken and Written German and English
  • Global exposure to a multi-cultural organization structure                                           

Educational Qualifications:

  • B.E./B. Tech/M. Tech. – Mechanical, Instrumentation, Industrial, Communication, Electronics, Comp. Science etc.
  • PGDM/MBA – Supply Chain, Operations, Marketing, Finance, IT, etc.
  • Any relevant certification will be an added advantage – Six Sigma, APICS, SCOR, PMP, etc.

 

Read more
A  Funded EDtech startup
Agency job
via Qrata by Prajakta Kulkarni
Bengaluru (Bangalore)
5 - 12 yrs
₹11L - ₹25L / yr
E-learning
pedagogy
Training and Development
Learning
Learning & Development
+2 more

● Understand as a social product right from our top of the funnel, the free  and the pro features for Teenagers

● Understand the target User personal

● Ideating on new program pathways and working with subject matter experts on building an active, project based learning curriculum

● Responsible for the management and organisation of all programs, across the free and paid offering

● Building data driven structures to understand the effectiveness of learning and engagement initiatives

● Coordinating with the Business, Marketing, Product and Operations teams to drive learning and engagement objectives

● Build a culture of continuous learning and constructive feedback within the team geared toward futuristic learning vision

 

 

Expectations and Skills

● Bring founder’s mindset to work everyday, high ownership and drive to make a dent, high ambition

● Super high creativity and innovation driven approach to learning

● Proven Expertise in setting up and scaling Masterclasses (Cohort based live courses) and/or Project based learning pedagogy

● Proven Experience (5+ years) in managing large specialized teams

● Understanding of a social product and the category is building and complete alignment with the mission

● Hands on leadership, we don’t want managers but amazing leaders who can drive a sports team like culture by being the Captain rather than the Coach

● Fast iterations and super fast learning temperament as a leader

● Ability to handle multiple tasks, channels, diverse global team members

● Very strong in setting processes, dashboards, workflows, tracers, project management tools to keep everyone sane as we scale!

● Deep user understanding and user driven approach rather than business focused only

Read more
Jaipur
12 - 15 yrs
₹18L - ₹20L / yr
Operations management
Learning & Development
Stakeholder management
Educational Institution
academics
+3 more
Work with one of the largest media houses in India, take your career to a new high with the global exposure and experience.
 
Our client is among the top 3 most trusted newspapers in India, read by more than 30 million Indians. It is one of the most renowned names in Indian media especially across North India. They also host a multitude of media initiatives like Print, Digital, TV, Events and Radio Stations covering various states in the country to connect better with the locals. Their website is one of the fastest growing digital news sites, where they have shown a growth in audience by around 200% in tier 2 and 3 cities and towns in India.
 
The 6 decade old media house was founded by a fearless and famous journalist and writer who has been felicitated with many literary awards. Currently led by a team of experts and media professionals at its CXO levels, the publishing house has expanded to many digital and offline businesses under its roof, providing employment to thousands in India. They have kept the flag high with their journalistic values and quality coverage of events throughout the world.
 
As a COO -Circle Head (Educational Venture), you will be reporting to the CEO and will be responsible for effective delivery of programs as per the objective laid down by the CEO for educational Venture up to K12.
 
What you will do:
  • Responsible for executing the company vision and accountable for company's over all functions.
  • Responsible for day-to-day operations of the institutions and ensuring
    procedures and policies are implemented effectively.
  • Responsible for Leadership & management of the entire institution's staff, ensuring
    appropriate recruitment and selection procedures.
  • Responsible for performance management and learning and development for all the employees.
  • Responsible for monitoring faculty performance and using evaluative data
    to drive improvement and results relating to faculty engagement,
  • Presenting periodical reports about the state of affairs of the institutes to
    the CEO and highlighting the areas of priority.
  • Working for International / National Collaborations in the field of academics.
  • Responsible for Fundraising from Corporates, alumni, foundations and individuals.
  • Responsible for developing an appropriate team - high on delivery and ensuring the quality and efficient delivery of academic Programs
  • Advising & supervising in institution's finance, accounting and legal affairs.
  • Providing guidance to administrative and management staff in budget
    development, preparation, monitoring and management.
  • Developing Strategic plans along with the Management for the institutions.
  • Developing, implementing and overseeing procedures within the institutes that
    support internal control regarding fiscal management including, but not
    limited to budget preparation, expense authorization, and reconciliation of
    institute accounts, internal and statutory audit processes.
  • Ensuring effective control and use of resources at all levels
  • Responsible for installing a culture of continuous improvement and promote high standards of excellence across all areas.
  • Responsible for developing and implementing a long term strategic plan in association with the management that will set the direction of the institution.

 

Candidate Profile:

What you need to have:

  • Proven track record of Handling operations of Reputed Educational institutions
  • Understanding of legal matters in Charitable / Educational institutions 
  • Experience of dealing with different stakeholders in Government
  • Strong relationship-building skills, ability to influence and effectively manage and lead a Team of People
  • Strategic thinker with  Strong interpersonal skills
  • Ability to adapt to and embrace continuous change
Read more
Disruptive Fintech Startup
Bengaluru (Bangalore)
3 - 7 yrs
₹8L - ₹15L / yr
Investment management
Investment control
Regulatory reporting
Financial management
Financial analysis
+7 more
If you are interested in joining a purpose-driven community that is dedicated to creating ambitious and inclusive workplaces, then be a part of a high growth startup with a world-class team, building a revolutionary product!
 
Our client is a vertical fintech play focused on solving industry-specific financing gaps in the food sector through the application of data. The platform provides skin-in-the-game growth capital to much-loved F&B brands. Founded in 2019, they’re VC funded and based out of Singapore and India-Bangalore.
 
Founders are the alumnus of IIT-D, IIM-B and Wharton. They’ve 12+ years of experience as Venture capital and corporate entrepreneurship at DFJ, Vertex, InMobi and VP at Snyder UAE, investment banking at Unitus Capital - leading the financial services practice, and institutional equities at Kotak. They’ve a team of high-quality professionals coming together for this mission to disrupt the convention.
 
As Investment Operations Management, you will take ownership of investment disbursement operations for company's investment marketplace end to end.

What you will do:
  • Understanding KYC and ensuring compliance norms are met for all transactions
  • Liaising with external parties to ensure disbursements happen on track, including but not limited to, banking partners, fintech partners
  • Driving automation of disbursement automation by contributing to product-tech initiatives
  • Ensuring TAT on investment disbursement operations

 

What you need to have:
  • CA, CS; MBA / PGDM
  • 3+ yrs of experience in investment/ disbursement operations in the investment-tech/ fin-tech industry.
  • Experience in taking ownership and completing & closing transactions end to end.
  • Experienced in serving demanding clients within an evolving industry, focused on adherence to global financial regulations and compliance procedures would be considered an asset.
  • Willingness to work the hours necessary to meet deliverables.
 
What's on offer:
  1. A fast-paced, exciting workplace with a cool vision
  2. Learning Budgets - We love to support our employees’ efforts to learn, grow, and improve
  3. Competitive compensation and healthcare
  4. Health insurance
  5. Being a top 20 team member in a high growth startup, with room to scale exponentially as we grow
  6. Equity stock options
  7. Paid casual off/marriage leaves
Read more
NotchUp

at NotchUp

1 recruiter
Pallavi Daswani
Posted by Pallavi Daswani
Remote only
0 - 1 yrs
₹1.5L - ₹2L / yr
Operations
Back office
Telecommunications skills
Communication Skills
Operations management
1. Following up with leads for setting up trials
2. Cold calling to potential leads
3. Handling a trial from end to end – scheduling, emailing, following up, technical checks
4. Rescheduling of missed trials
5. Any other ad hoc operations work as per requirement

We are looking for candidate with
1. Availability between 10am-8pm
2. Sincerity and perseverance
3. Attention to detail
4. Communication - Strong English speaking skills
5. Self-motivated with a results-driven approach
Read more
Visionary Ed-Tech Startup
Agency job
via Unnati by Astha Bharadwaj
NCR (Delhi | Gurgaon | Noida)
2 - 6 yrs
₹8L - ₹10L / yr
manager
Teaching
management
faculty
People Management
+8 more
If you are an enthusiastic person with the ability to balance talent and organisational structure giving attention to detail, come join an ed-tech company that is creating a future and industry ready generation with their excellent courses.
 
Our client is one of the largest online education company in India. It focuses on training the students to be industry-ready and providing expert knowledge through the convenience of the internet.

For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.

The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.

As a Teacher Ops Manager, you will be responsible for end to end smooth running of the daily activities, act as an employee champion and change agent.

What you will do:
  • Interfacing with teachers and their management.
  • Coordinating with faculty to create best in class learning material - video, reading material, assignments.
  • Supporting faculty and senior managers to ensure that participant’s learning outcomes are met and a high level of satisfaction is maintained.
  • Being the first point contact for participants, troubleshooting queries and managing discussions.
  • Assisting program director, senior operations and academics managers in planning on-campus sessions, preparing schedules, evaluation, grading and coordinating with faculty (including senior professionals from the industry).

 


Candidate Profile:

What you need to know / have:

  • Experience in the Education industry, a must; preferably EDtech.
  • Experience in teaching is an added advantage but not a necessity.
  • Experience in EDTech Orgs in similar profiles will be preferred.  
  • Excellent stakeholder management skills.
  • Good communication skills

 


Experience: 2 to 6 years

Annual CTC: Rupees 8,00,000 to 10,00,000

Read more
Mizig Solutions

at Mizig Solutions

1 recruiter
Satish Barnwal
Posted by Satish Barnwal
Remote, Bengaluru (Bangalore)
1 - 5 yrs
₹1.8L - ₹3.6L / yr
Operations
Operations management
Business operations
Sales Operations
Service operations
+2 more
1. Handle end-to-end vendor management
2. Handle the sales team
3. Maintain customer coordination
4. Provide sales support
5. Maintain decent communication skills
6. Engage data management
Read more
Cowerkz

at Cowerkz

1 recruiter
Veer Desai
Posted by Veer Desai
Pune
1 - 3 yrs
₹2L - ₹3L / yr
Community Management
Operations
Sales
Customer Relationship Management (CRM)
Operations management

Community Management-

  • Create a friendly environment to facilitate high member satisfaction
  • Be thoughtful while interacting with members.
  • Plan and launch community initiatives to create connections between members of different organizations. This might include targeted member introductions, recommending possible mentor matches, running networking events and managing communications within the space and through digital vehicles.
  • Seek out information about the business and personal objectives of tenant organizations and their individual members.
  • Foster a sense of inclusivity where fresh ideas are welcome
  • Be knowledgeable about COWERKZ's membership contracts and guidelines.Explain these policies to members, as necessary.
  • Oversee new member onboarding and member moves out of the space

 

Events Planning and Execution-

  • Build a quarterly calendar of coworking events that engages all stakeholders:
  • Current members: Educational (e.g., lunch and learns) and appreciation events (e.g., happy hours and themed parties)
  • Future members: Lead generation and sales-related events
  • Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build COWERKZ's CRM and digital community. 
  • Manage to the allotted budget
  • Present our community professionally
  • With your team, oversee the event itself, from catering to a smooth event check-in process to cleanup

 

Business Development-

  • With the owners, be responsible for setting and achieving sales objectives, occupancy rates and pricing
  • Conduct tours for prospective members
  • Contact the local press and community leaders to generate interest in COWERKZ.
  • Maintain a positive relationship with key vendors and our landlord

 

Facilities and Space Management-

  • Manage all centre operations to the satisfaction of members
  • Maximize up-time and availability of key facilities assets like the Wifi network, kitchen, printers/copiers
  • Keep members aware of facilities issues that may impact them
  • Utilize a variety of coworking software applications manage the space and membership
  • Make recommendations to the owners about new features or perks that will entice members
  • Submit maintenance tickets for repairs to the facility and key equipment
  • Ensure cleaning is conducted to spec

 

 

Data accuracy-

  • Ensuring member data is updated and is current in the cowork platform
  • Ensuring lead data is updated in the CRM platform
  • Ensuring Community Data is being updated in the events database

 

 

 

Experience and Requirements

  • 2 years experience with increasing responsibility in either a sales or customer service role
  • Experience in co -curricular activities a plus.
  • Demonstrated project management skills
  • Technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on.
  • Experience with written content generation in a business environment and basic graphic design skills are a plus
  • Interest in working independently with only occasional interactions with the owners
  • Fluent in English. Ability to speak additional language is a plus.
  • A high level ethics, empathy and dependability

 

 

Qualifications

  • Bachelor's degree or equivalent
Read more
SpringHouse Coworking Private Limited
Vedant Gupta
Posted by Vedant Gupta
Noida, NCR (Delhi | Gurgaon | Noida)
3 - 7 yrs
₹2L - ₹4L / yr
Facility management
Operations management
Communication Skills
MS-Excel
Customer Relationship Management (CRM)
Job Roles shall include the following - 

1. Upkeep & Maintenance of Hub(s)
2. Supervision of Housekeeping Staff
3. Inventory Management
4. Customer Complaint management
5. Routine Repairs & Maintenance
Read more
AthanSys Solutions

at AthanSys Solutions

1 recruiter
Shweta Singh
Posted by Shweta Singh
NCR (Delhi | Gurgaon | Noida)
0 - 1 yrs
₹1L - ₹3L / yr
Customer Relationship Management (CRM)
Operations management
Field operations
People Management
Team Management
+2 more

Roles and Responsibility

 

1. Looking after entire field operations

 

2. Coordinate with the sales and technical team to resolve the issues.

 

3. Take full ownership of keeping the designated clients to keep them hooked to the solution provided by the company.

 

4. Addressing customer inquiries, concerns and suggestions.

 

5. Detect repetitive issues and finding a relevant solution for that.

 

6. Work along with the tech team to fine issues w.r.t to the product and make it stable.

 

7. Analyze and summarise the day’s work and reporting it to the team manager.

 

8. Manage maintenance of equipment / devices and services.

Note:

 

  • MUST OWN TWO-WHEELER WITH DRIVING LICENSE
  • CANDIDATE WHO CAN JOIN IMMEDIATELY.
  • FIXED TRAVEL REIMBURSEMENT.

 

      

 

 

 

 

 



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LINC Education

at LINC Education

2 recruiters
Avani Raghuwansi
Posted by Avani Raghuwansi
Remote, Mumbai, Navi Mumbai, NCR (Delhi | Gurgaon | Noida), Pune, Bengaluru (Bangalore)
5 - 100 yrs
₹4L - ₹6L / yr
Teaching
Mentorship
Communication Skills
Supply Chain Management (SCM)
Operations management
+11 more
About LINC Education

LINC Education (www.linceducation.com), based in Singapore, is a global pioneer in providing high-touch, high-quality educator-led support services to universities around the world. Its specialist services are highly sought after by university managements and faculty to retain and grow their online student enrolments. LINC’s services are customized for each university, and delivered using a cutting-edge technology platform (LINCtrac) to provide a superior and effective learning experience to students.

LINC is managed by education sector professionals with more than 30 years of combined experience and overseen by an advisory board of the best academic professionals in the world. Dr. M Rammohan Rao (ex-Dean, Indian School of Business and ex-Director, IIM Bangalore) and Deepak Chandra (Secretary – Education, Rajiv Gandhi Foundation and ex-Deputy Dean, Indian School of Business) are members of the LINC Board of Advisors.

Position Summary

As an experienced Business Faculty Member (LINC Fellow), the candidate will serve students in Masters-level programs studying at premier Australian universities. LINC Fellows will be the single point-of-contact for the unit-in-charge for student academic matters.

  • The role will be part time (15-20 hours per week) with scheduled weekend availability.
  • LINC Fellows will be “actively engaged” when a unit (subject) is assigned. A unit will range from 7 to 14 weeks at a time.
  • LINC Fellows are required to provide 2-3 hrs each afternoon (between noon to 5pm) every day when they are supporting students.
  • Candidate will have flexibility to work from location of his/her convenience.

What’s on offer?

The role offers a competitive remuneration between INR 30,000-50,000 per month (based on committed weekly time, batch size and experience level of the LINC Fellow) when actively engaged, plus performance-based incentives.

The position is based out of Mumbai, Pune, NCR and Bangalore.

The professional benefits include:

  • Interacting with high-quality global university faculty
  • Working with a diverse range of international students
  • Developing deeper subject understanding
  • Gaining richer academic exposure
  • Improving interpersonal and cross-cultural skills

Desired candidate profile:

  • PG/Doctoral degree with distinction or first-class from a top university in India
  • 5-10 years of corporate experience and/or teaching experience in the fields like Marketing, Finance, Operations, Organization/HR, Data Analytics, Project Management, Strategy and Ethics at a leading university or college (note: at least 1 year formal teaching experience at a university of college is a MUST).
  • Empathetic, ambitious, warm and outgoing personality willing to work closely with people from diverse culture
  • Proficient in English language
  • Must possess a working laptop and have access to high-speed (>2 MBPS) stable internet connection
  • Ability to quickly learn and use technology platforms for interacting with student including host university’s Learning Management System and LINC's technology platform (training on these platforms will be provided)

Job Type: Part-time

Salary: ₹30,000.00 to ₹50,000.00 /month
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Place of Origin

at Place of Origin

1 recruiter
Sudarsan Metla
Posted by Sudarsan Metla
Bengaluru (Bangalore)
1 - 3 yrs
₹2L - ₹4L / yr
Customer Support
Communication Skills
Operations management
Logistics management
Operations
The candidate will look into the end-to-end order cycle to provide customers with transparency in the order process: Responsibilities 1. ORM - Check and attend to customer queries on online platforms such as Facebook, Instagram etc. 2. Receive calls and be able to appraise customers on status of orders and execute special requests 3. Candidate must be have fluent communication skills in English and Hindi 4. Liaise with sellers and courier partners to ensure products are dispatched in a timely manner 5. Respond to customer queries through emails to ensure customer experience is unhindered 6. Liaise with sellers in order to provide packaging material 7. Perform reconciliation to ensure customer orders don’t get cancelled 8. Perform refunds and related processes as per customer request or business inability to deliver product
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