Job Overview:
As a Product Manager at Dhwani Rural Information Systems, you will play a critical role in the development and delivery of IT software products that support the social and development sector. You will be responsible for defining the product vision and strategy, leading the cross-functional development team, conducting market research and competitive analysis, gathering and prioritizing product and customer requirements, and working with stakeholders to ensure the success of our products.
In this role, you will have the opportunity to use your expertise in product management and passion for leveraging technology for social good to make a meaningful impact in the lives of people and communities. You will work with a team of experienced professionals and have the opportunity to learn and grow in your career.
Key Responsibilities:
• Building, implementing and managing software.
• Responsible for managing the product development process from concept to end life.
• Analyse user needs and market trends to define a roadmap for existing and new products.
• Identify and implement new technologies to gain a competitive advantage.
• Set the long-term vision and strategy for the company's products.
• Communicate and evangelize product vision and roadmap to internal teams and external stakeholders.
• Define and communicate product goals and own the results.
• Oversee the product line’s life cycle and anticipate any problems.
• Identify user and stakeholder needs and develop a product plan to address them.
• Conduct customer research and analysis to understand customer behaviour and needs.
• Implement quality assurance and data protection processes.
• Prioritize features and tasks using internal tools and regularly track and review the product direction.
• Gather product requirements and document them for development projects.
• Manage collaboration with internal and external teams to ensure efficient work.
• Participate in product-level discussions, ideation, and documentation.
• Provide solutions in existing projects to the respective teams.
• Filter first-level field issues.
• Participate in feasibility discussions.
• Stay in sync with the product/project team members.
• Gather requirements and write use cases or user stories.
• Ensure test cases are in place with the QA team before the next sprint.
• Participate in sprint planning on a weekly or fortnightly basis.
• Contribute to new feature development and maintenance work.
Essential Requirements:
• Strong experience in software development and management.
• Understanding of user needs and market trends.
• Ability to identify and implement new technologies.
• Strategic thinking and strong business acumen.
• Excellent communication and collaboration skills.
• Ability to prioritize tasks and manage a product line's life cycle.
• Strong problem-solving skills.
• Experience in customer research and analysis.
• Knowledge of quality assurance and data protection processes.
• Ability to manage projects and lead a team.
• Strong sense of purpose to work in the tech for good, ICT4D, or social impact space.
About Dhwani Rural Information Systems
Dhwani Rural Information Systems is a development-focused technology firm with a mission to equip organizations operating at the BoP level with information and communications technology (ICT) solutions that are smart, integrated, and inexpensive. They are a social impact initiative that is technology-driven. They provide organizations in the development sector and social entrepreneurs with the ability to successfully manage and monitor their programs by utilizing ICT and tech solutions.
Dhwani RIS was established in 2012 as a result of the underlying enthusiasm of the founders to harness the power of technology for the sake of social change. During one of Sunandan Madan and Swapnil Agarwal's internships at the Institute of Rural Management in Anand, the two founders of Dhwani came up with the concept that would eventually become the company. In the course of their close collaboration with rural NGOs and organizations functioning at the BoP level, they saw that these groups were still falling behind in terms of their technological adoption; hence, they identified a need.
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- Experience – 10+yrs
- Successfully handle Mobile application projects( iOS , Android , Phone gap) and web projects.
Responsibilities:
- Client Management & wireframe design
- Resource Management related to the client projects iOS, Android, PhoneGap developers & designers
- Project execution and reporting to management team on daily bases.
- Project execution related SRS.
- Co-ordinate with senior management of company.
- Facilitate buy vs build decision in the organization and engage with vendor management/ sales Dept. to prepare RFI/RFP,
- Develop Maintains and manages details project plans, Actionable items and major milestone for all the project assigned.
- Provides research and assistance to leadership in the development and design of new projects
- Manages project status and information in the form of formal briefings, project update meetings, and written, electronic, and graphic reports
- Serve as primary point-of-contact for time-sensitive and critical matters such as executive/management/supervisor escalations
Required Skills:
- Ability to collaborate with technology resources on projects given solid understanding of current internet technologies and trends
- Strong project management and delivery processes/methodology skill sets - knowledge of Agile project management methodology and PMP
- Strong attention to detail and focus on task completion is critical
- Excellent oral and written communications skills
- Excellent verbal, written, presentation and interpersonal communications skills
- Ability to handle multiple tasks at the same time as well as changing priorities
- Understanding of the mobile application market and devices (phones and tablets)
- Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
- Ability to create, manage, and deliver against large, interdependent project plans
- Ability to work under tight deadlines with multiple people and departments
Kindly connect in case of any query.
We are looking for a Technical Product Manager to help us build the next-generation Wealth Tech platform at Neo. We are a team of financial industry veterans and digital entrepreneurs with ambitions to become the largest wealth tech platform in India..
Responsibilities:
- Work with team management to define product strategy, features and priorities.
- Conduct usability studies to understand customer pain points/challenges/requirements.
- Prepare crisp and detailed product requirement documents (PRDs).
- Define and wireframe the user journeys and flows.
- Work with UX designer, developers, testers to develop and release the feature.
- Engage with external partners/vendors to identify integration requirements.
- Monitor and track utilization/performance of features post release.
Requirements :
- Demonstrate a critical understanding of business processes and challenges.
- Comfortable being the 'face of the product' who can clearly set and communicate product requirements.
- Passionate about user experience and building delightful digital products.
- Strong technical acumen with ability to engage in deep technical design discussions.
- 5+ years in Product Management at a tech-first company
- Proficiency with wireframing tools like Figma, Balsamiq, Adobe Illustrator etc.
- Experience with business intelligence platforms like Power BI, Metabase etc.
- Understanding of product analytics frameworks like Google Analytics, Mixpanel, Amplitude etc.
- Degree EE, CSE, IT or ECE is a MUST
- MBA preferred.
- Experience with B2C is a must
- Experience with Mobile products is necessary
- Coordination and completion of projects on time within budget and scope.
- Oversee all aspects of projects. Set deadlines, assign responsibilities, and monitor, and summarize the progress of the project.
- Prepare reports for clients and internal stakeholders regarding the status of the project.
- Work on the estimations for a given project.
- Identify the risks and provide a mitigation plan in a timely manner.
- Generation of reports, invoices, and billing.
- People's Management includes ensuring optimal retention of talent and improving the performance of team members through continuous feedback.
- Overall 8-12 years of experience and at least 4 years of project delivery management experience.
- Should have worked on SaaS products and have experience in handling a team (at least 10-15).
- Sound knowledge of SDLC, and quality process with respect to delivery management.
- Experience in Mobile application development and programming knowledge is a plus.
- Good presentation skills, Excellent verbal and written communication skills, and the ability to interact with customers at all levels
12+ years of management experience in software engineering.
5+ years of experience managing engineering teams
Strong experience in delivering user interfacing and business critical applications that are scaleable and highly available.
Solid Experience working with Java and related technologies
Experience working with Web and UI technologies (Javascript libraries like React) is a big plus
Experience with building and running microservices in a polyglot environment.
A strong understanding of database design, and experience with SQL databases and NoSQL databases like Mongo
Good knowledge of Cloud native and related technologies like Docker and Kubernetes
Experience with and a thorough understanding of event stream processing and search solutions (Kafka, Elastic etc)
Experience with designing and developing hybrid mobile react-native is desirable.
Experience working on projects using Agile methodologies like Scrum
Ability to design large-scale applications with excellent run-time characteristics such as low latency, fault- tolerance and availability
Ability to review designs and code, provide actionable feedback, and the detail orientation to follow-up on all technical topics
Ability to communicate with large cross-functional teams about various engineering topics such as system architecture, detailed design, APIs, project schedules etc.
Ability to make the right trade-off choices when dealing with functional complexity, conflicting priorities and
aggressive schedules
Desired skills & experience :
Bachelor's/ Master's Degree in Computer Science (or related field) or equivalent
Represent the team and remove hurdles to enable each team member to operate at the highest level of efficiency and productivity
Ability to hire, mentor and manage the performance of a large team.
Ability to communicate with senior executives and business stakeholders.
A learning attitude to continuously improve the self, team and the organization
Ability to work under pressure and manage difficult situations in a fast-paced work environment.
- 6+ years of experience as a Scrum Master
- Must have experience leading a team of around 15-20 team members in an Agile environment.
- Experience working in multi-geo or offshore environment
- JIRA experience
- Excellent verbal, written and presentation skills
- Proven success in delivering projects within budget and specified timeframes, while ensuring customer satisfaction
- Proven problem solving skills from problem assessment to solution selection
- Ability to identify alternatives and make contingency plans
- Capacity to embrace change and quickly adapt to new situations, changes in direction, and altering priorities
- Proven ability to thrive in a fast paced, dynamic environment
- Ability to handle multiple projects and assignments
- Ability to demonstrate critical thinking, providing options and recommendations relating to resolving issues, mitigating risks, and resolving escalated items.
- CSM (Certified) or PMP (Certified) Good to have
Job Description
Delivery Manager -
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Manage a delivery team to ensure timely and accurate customer deliveries.
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Oversee daily activities of the delivery team and provide direction and guidance as needed.
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Perform resource allocations and workload assignments according to delivery requirements.
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Ensure that team maintains a high level of competence and operational excellence.
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Evaluate the performance of team members and determine training needs.
Roles & Responsibilities
Delivery Management and Escalations
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Owns the end to end delivery of the Projects, focusing on regular and timely delivery of value
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Define project scope and schedule, define and track the Release/Project plan, milestones as per SOW/Release Plan and work closely with PO/SM for the same
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Manage risks and issues, Understand and flag risks/mitigations and dependencies along with SMs/POs appropriately and timely manner
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Prepare and provide progress reports and updates
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Manage deviations from plans and work closely with SM/PO in apprising client in case of any scope/plan changes and work towards negotiation/SOW edits/approvals or take corrective measures
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Be an escalation point for every SM and PO and Client on project-related issues and provide resolution or resolve the same in a timely manner
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Manage engagement/relationship with the client and work towards the inputs/feedback from the CSAT review
People and Team Management
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Work closely with SM in removing roadblocks to their work
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Understand and solves learning, development, and training needs of Projects and team members
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Set-up goals/Roles & Responsibilities for the group/team members
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Work closely with SM for defining the career path, performance improvement plan(PIP) for group/team-members
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Takes all Hiring decisions
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Do resource Management- allocation, projections and take all Staffing decisions in consultation with PO and SM
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Work with Agile Coach to find and execute training needs and places for improvement
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Skip-level meetings with people to see their motivation, any personal issues, inter-team conflict, etc.
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Evaluate the engagement level of the group/team members and take respective actions
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Experimenting with innovation projects, pet projects, product ideas
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Drives cultural change working along with Agile Coach
Process
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Works closely with Delivery Directors to discover challenges and access programs. Ensure review and retrospective recommendations are getting implemented in the projects and work closely with Agile Coach to address the challenges with proposed recommendations.
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Improving hiring and staffing process, future planning for the group growth
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Work with the Architects/Chief Architect in supporting him to adopt the recommended engineering practices
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Get Project/Delivery Audits done for Projects at regular intervals and take respective actions
360 Degree review
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Create a 360 view of project health metrics as per Srijan standards
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Represent 360 reviews for Project at a regular cadence and provide project updates in PM forums
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Get involved in team 360 review(quarterly/project end) and work towards the feedback of team members and facilitate appraisal decisions for group/team-members
Organizational contributions
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Participate and represent group in Strategy meet with required details
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Encourage team-members/group to participate in Organisation contributions/forums
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Be a channel for Srijan to showcase by attending, delivering, networking at meetups, presentations, sessions, workshops etc.
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Be an evangelist and help HR in hiring/onboarding
Required Skills/Experience
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Overall Experience of 10+ years in the Industry
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Good experience in Agile methodology
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Analytical skills
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Well-developed interpersonal skills
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Commercial awareness
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Effective Communication
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Team working skills
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Ability to motivate people
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Management and leadership skills
Birchford is a comprehensive financial solutions and services platform catering to the technology needs of banks, money exchange firms, and financial institutions engaged in the movement of monies worldwide.
Designation: Technical Project Manager
Location: Trivandrum
Responsibilities:
Determine and define project scope and objectives
Predict resources needed to reach objectives and manage resources in an effective and efficient
manner
Develop and manage a detailed project schedule and work plan
Provide project updates on a consistent basis to various stakeholders about strategy,
adjustments, and progress
Manage contracts with vendors and suppliers by assigning tasks and communicating expected
deliverables
Utilize industry best practices, techniques, and standards throughout entire project execution
Monitor progress and make adjustments as needed
Measure project performance to identify areas for improvement
Interact with the clients frequently to ensure that they are getting the right level of support
Closely work with Team leads for addressing technical challenges in .NET
You’re Qualifications:
Bachelor's Degree in Computer Science or other information technology-related disciplines or
equivalent Master’s degree in related disciplines
Must have managed at least 10 team members
Must have a good number of work experience in technology team hiring
Should have good knowledge of infrastructure and security
Should have project delivery and management experience
Job Description :
- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.
- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.
- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.
Responsibilities :
- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation
- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- First point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health
Qualifications :
- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible