Process Associate

at Borderless Softech Pvt Ltd

DP
Posted by Madri Prasad
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Bengaluru (Bangalore)
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1 - 4 yrs
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₹5L - ₹7L / yr
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Full time
Skills
Customer Service
Communication Skills
Positive attitude
Microsoft Excel
Attention to detail
Process Associate

We are looking for self-driven individuals with great problem solving and customer service skills to fill Associate positions within the Operations group. The successful candidate will be responsible for providing day-to-day customer support for all services supported within the Stockal platform. Must be well versed in Excel.

Responsibilities:

Direct interaction with clients globally to resolve technical and non-technical related queries.
Assist clients to comply and complete onboarding on the Stockal Platform.
Respond to client requests- inbound, outbound, chat, email.


Requirements:

University graduate preferred.
Customer services experience or an equivalent combination of education and experience from which comparable knowledge can be acquired.
Previous experience working with financial services and products preferred.
Excellent interpersonal, written and verbal communication skills.
Teamwork.
Customer service and satisfaction are key priorities for the firm.
Candidates must be aware of the impact of their actions on internal and external clients.
Flexible working in shifts.
 

About Borderless Softech Pvt Ltd

Founded in 2015, Stockal Software Pvt Ltd is a funded company based in HSR Layout. It has 60+ employees currently and works in the fintech/investech domain. 
Why Work At Stockal?
One Amazing Blue Team
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Health Insurance
Paid Time Off
Paternal Leaves
Work From Home
Founded
2015
Type
Product
Size
20-100 employees
Stage
Raised funding
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