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Mega Walkin for Freshers in BPO Non Voice Process (Malar HR)
Mega Walkin for Freshers in BPO Non Voice Process (Malar HR)
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Mega Walkin for Freshers in BPO Non Voice Process (Malar HR)

Malar HR's profile picture
Posted by Malar HR
0 - 1 yrs
₹1L - ₹1L / yr
Chennai
Skills
Business Process Outsourcing (BPO)
Communication Skills
non voice
fresher
computer

 

Greetings from Zealous Services ! 

Get Spot Offer for Freshers in BPO  US Non Voice Process 

Job Location : Chennai, Tamilnadu

Age Limit : 18-26 Years

Reference Person: Malar HR
Please Carry below documents (mandatory) :

# Updated Resume Copy
# Carry an Aadhar Xerox with you

Interview Time : Monday to Friday (10Am - 4Pm) 

Interested Candidates can Walk in to the office premises directly.

Qualifications

Qualification - Eligibility Criteria : # Any Graduate/Diploma
Desired Experience : 0-1 Year

 

 

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Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About Zealous Services

Founded :
2007
Type
Size :
100-1000
Stage :
Profitable
About

Zealous Services Inc, Established in the year 2007. It is an ISO 9001 – 2015 QMS certified Contact Center with 2500 seated capacity.A premier provider of International Contact Center services offers comprehensive inbound and outbound programs across a full range of B2B and B2C markets. With more than 250 years of combined experience, our state of the art facilities, and competent staff continues to exceed customer expectations, and are able to take on any project, no matter how big or small it is

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Primary Customer Facing Responsibilities:


  • Handle customer service and support tickets efficiently, acting as the first point of contact over phone or email.
  • Proactively communicate with customers regarding post-purchase support, including order installation, refunds, and payment issues.
  • Utilize our client ticketing system to ensure prompt and effective resolution of customer queries.


Key Responsibilities:


Case Analysis and Critical Thinking:

  • Develop comprehensive knowledge of client products and the ticketing system.
  • Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

  • Provide accurate information and solutions for client software products or services.
  • Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

  • Ensure customer satisfaction by following up and updating customer status before case closure.


Client and Operational Responsibilities:


  • Coordinate with team leads and managers for guidance on escalated cases.
  • Record detailed events and problem resolutions in system logs.
  • Forward customer feedback and suggestions to the appropriate internal team.
  • Suggest improvements to processes and knowledge resources.
  • Participate actively in team meetings and maintain effective communication with internal teams.
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Requirements:


  • Experience in help desk, software product support, and customer service.
  • Tech-savvy with knowledge of computer operating systems, software, and hardware.
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  • Degree in a relevant field preferred.
  • Proficient with Microsoft Office, Google Sheets, and other business software.
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  • Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.


Additional Information:


  • This is a fully remote position with a 5-day work week.
  • Requires approximately 9 hours of work per weekday.
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  • Opportunity for long-term growth and additional responsibilities within the organization.


Our Commitment:


We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.


Benefits:


  • Work-from-home flexibility.
  • Career advancement opportunities and professional development support.
  • Supportive and collaborative team environment.


Application and Selection Process:


Initial Application:


  • Interested candidates should submit their resume along with a cover letter detailing their relevant experience and why they are a good fit for this role via the Cutshort Application Portal.


Written Assessment:


  • Selected candidates will be invited to complete a written assessment. This assessment is designed to evaluate technical and customer service skills and must be completed within 2 hours of commencement to ensure authenticity. Instructions and a deadline for the assessment will be provided upon selection.


Virtual Interview:


  • Candidates who successfully pass the written assessment will be invited to a virtual interview with key stakeholders. This round will focus on assessing cultural fit, communication skills, and problem-solving abilities.


Onboarding and Training:


  • Candidates who clear the interview stage will proceed to onboarding and training, marking the final stage of the selection process. This phase will familiarize them with company policies, tools, and the specific responsibilities of their role.


About Inevolution


Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.


We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth. Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.


Company Web : https://inevolution.in/

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₹1.5L - ₹3L / yr
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Roles and responsibilities:


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  • One should be able to convince an existing client or prospect of certain service.
  • Answering customer information about B2B IT Services.
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  • Obtaining customer information such as name, phone no, company name, and their requirements from given CRM tools like Pipedrive, Zoho etc.
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  • Maintaining records of customer contacts.
  • Completing customer surveys to obtain information about potential customers.
  • Fluent in spoken English and Hindi. Good Communication Skills: Both verbal and written.
  • 2-4 years experience in Sales & Marketing. Willingness to work in the UK time zone from 3 pm to midnight. 
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  • On-the feet thinking and not just robotic process implementer.
  • Recording client’s feedback on market information (If any).
  • Maintaining periodic status reports, activity reports, and calls/ follow-ups reports.

Requirements:


  • Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
  • Professional certification in sales and marketing will be an advantage.
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  • Strong organizational skills.
  • Ability to work in a team or individually as and when required.
  • Ability to manage and handle multiple tasks.
  • Exceptional attention to detail.
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Abdul Hasim
Posted by Abdul Hasim
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English Proficiency
Communication Skills

Title: CSE/TSE - Customer Support Executive/Technical Support Executive

Location: Jaipur

Experience: Fresher/Experience

Notice period: Immediate

Domain: BPO

Work Model: Work from Office

Age Limit: 18 Years to 36 Years


Job Roles & Responsibilities:

To escalate the queries of the client via Call, Phone Chat, Mail.

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To provide the best resolution to the Client.

Maintain a better relationship with the Client.

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Qualification: 12th pass/ Graduate/ Post Graduate.

Good Communication Skills (Verbal & Written) - Most Important.

Basic Computer Knowledge.

Flexible (24/7) environment (rotational shifts).

Working hours: 9.5 hours.

5.5 Days Working.


Salary Range:

Undergradyate: 18K – 22K (Depends on the interview and Qualification – Voice, Chat, Email support)

Graduate: 23K – 32K (Depends on the interview and Qualification – Voice, Chat, Email support)


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10k Relocation Bonus + 14 Days Hotel Accommodation.

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Posted by Amit Jha
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Communication Skills

Zycus is looking to hire BE / MBA 2022 – 23 graduates as Product Technical Analyst and is organizing a Walk-In drive on 02nd  September, 2023 at our office in Mumbai, Seepz, Andheri East.

In this role, you will be part of a US Delivery Team and work with our global customers in supporting our AI-driven procurement solution and serve as a subject matter expert on Zycus Procurement Performance and Spend Analytics application.


As a Product Technical Analyst at Zycus, you will:

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  • Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
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Salary Range: INR 4,50,000 to INR 5,00,000


Walk In Drive Date: 02nd September, 2023

Time: 10:000 AM to 4:00 PM

Venue:

Zycus Infotech Pvt Ltd.

Plot No GJ-07, SEEPZ++, SEEPZ, MIDC, Andheri East, Mumbai MH 400096.

Note:

1. Candidates need to apply for the job online before the Walk-in (https://zycus.skillate.com/jobs/54683)

2. Carry your resume, 1 color passport size photograph and Aadhar Card copy along with the original

3. Our office is in a high-security zone, and you will need a gatepass therefore candidates are requested to reach SEEPZ, Gate no -3 and call our reception for a Gate Pass on this number – Contact detai: (https://zycus.skillate.com/jobs/54683)


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1. Industry Recognized Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a  Leader in Procurement Software Suites. Zycus is also recognized as a Customer First Organization by Gartner.  Zycus's Procure to Pay Suite Scores 4.5 out of 5 ratings in Gartner Peer Insights for Procure-to-Pay Suites.

2. Pioneer in Cognitive Procurement: Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises

3. Fast Growing: Growing Region at the rate of 30% Y-o-Y

4. Global Enterprise Customers: Work with Large Enterprise Customers globally to drive Complex Global Implementation on the value framework of Zycus

5. AI Product Suite: Steer next gen cognitive product suite offering


Zycus is a pioneer in Cognitive Procurement software and has been a  trusted partner of choice for large global enterprises for two decades.  Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P  software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker  and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.

Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high  adoption and value across the organization.

Start your #CognitiveProcurement journey with us, as you are #MeantforMore

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Responsibilities

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About CrelioHealth:
CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.
We are a flourishing, Open & Flexi culture organisation with a youthful team.
We are a group of young enthusiasts who are passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.

Our Product -

  1. CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
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Org link - https://creliohealth.in/">https://creliohealth.in/

 

We are voted as the #14 rank in G2’s List of Best Software Sellers for 2021.CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to easily access and manage medical information using the same platform. Find out more at https://creliohealth.com/">https://creliohealth.com/ or get updates on https://blog.creliohealth.in/">https://blog.creliohealth.in CrelioHealth for Diagnostics

https://blog.livehealth.in/">Blog - CrelioHealth for Diagnostics

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We are India's fastest-growing integrated end-to-end cold chain solutions company. Within a short span of time, with our asset-light model and strong diverse operations experience, we have disrupted the cold chain space and solved several unique problems that had never been addressed over decades. Our ability to create cold chain solutions depending on our customers’ needs and maintain operational excellence while being frugal has rewarded us with being compared to the largest players in the cold chain industry by several market analysts and investment firms.


Our customer base includes some of the largest brands in India in quick commerce, quick service restaurants, seafood, ice creams, and frozen food. Our core team members have a diverse set of experience across several industries and startups/corporates and are alumni from prestigious institutions such as IITs, IIMs and Harvard Business School.

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●       Collaborate with internal teams, such as sales, marketing, and product development, to ensure seamless customer experiences.

●       Maintain accurate and up-to-date customer records, interactions, and communications



Required skills/experience:

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●       Willingness to roll your sleeves and hustle for ad-hoc problem solving whenever the operational need arises.

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Benefits of Working at AbleCold Logistics:

●      Be part of a high growth start-up

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●      Empowering place to be in - We believe that each individual brings in a new perspective and new ideas. You will have the opportunity to implement your ideas and try out experiments and pilot projects.

●      Meritocratic culture - Your work will be recognised as will your failures. You will be instilled with the value of creativity, hard work and ownership.

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Location - Pune

 

Responsibilities:

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  • Handling Customer Plan renewal, Plans to pitch etc.
  • Handling customer re-escalation, and smooth transitions between customers and organisation.

Requirements:

  • Minimum 2 years experience as a Customer Success Manager, with a proven track record of handling customers, solving issues and executing projects.
  • Good communication Skills.
  • Ability to Analyse Data- Have an eye for surveys and customer research. 
  • Need to be organised, to be able to organise thoughts and implement actions.
  • Proactive Problem Solver
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  • Self-starter and a good team player.
  • Eager to learn and execute the new processes for us.
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  • Ready to work in the US shift zone

 

About CrelioHealth:
CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.
We are a flourishing, Open & Flexi culture organisation with a young team.
We are a group of young enthusiasts passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.

Our Product -

  1. CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
  2. CrelioHealth CRM- Patient booking and engagement tool to take patient experience to the next level.
  3. CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases

Org link - https://creliohealth.in/">https://creliohealth.in/

We are voted as #14 rank in G2’s List of Best Software Sellers for 2021.CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to access and manage medical information using the same platform easily.

Find out more at https://creliohealth.com/">https://creliohealth.com/ or get updates on https://blog.creliohealth.in/">https://blog.creliohealth.in CrelioHealth for Diagnostics

https://blog.livehealth.in/">Blog - CrelioHealth for Diagnostics

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About the job


IndiaMART is offering an exciting Work from Home opportunity for Returning to Work Mothers/Females.


We are hiring #part-time #associate having #remote location who will assist IndiaMART’s buyers over call. You will be required to verify information from the buyer and update the same on the portal.


It is a #non-sales process but a #voice based calling process. You are expected to work a minimum of 4hrs a day.


All you need is good verbal #communication skills, laptop/desktop and broadband internet connection and above all, zeal to work.


An average associate working 8 hours a day earns about rupees 15,000/- to 25,000/- per month in this program. Additional incentives will also be provided based on the quality and output of your service.


Selection Process

  • Online IndiaMART Aptitude Test
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Mandatory Documents Required

  • Address Proof - Aadhaar Card
  • ID Proof - PAN Card
  • Bank Details - Cancelled Cheque/Bank Statement/Passbook
  • PWD/PH Certificate (if applicable)
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Read more
Scholr
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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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