L1 Medical coding associate

Roles and Responsibilities

• Deployment and implementation of Forcepoint DLP (endpoint and CASB)
• Administration of the Forcepoint DLP solution to include configuration of policies, upgrading, patching, etc., and proactively updating and fine-tune DLP systems & policies as per company-defined policies
• Monitor and respond to alerts generated from the Forcepoint DLP system and other security technologies for timely resolution. Initiate Exception handling process as needed after coordinating with users
• Collaborate with internal departments and teams to help them identify, classify and secure classified data
• Report the incident to their managers, ensure to take responses against each incident for audit purposes, understand and follow the incident response process through event escalations
• Draft relevant technical documentation, SOPs and templates related to Forcepoint DLP
• Support team in coordinating evidence collection during the annual SOC 2 Type II audit
• Support team in coordinating other activities like third-party risk assessments, security training follow-ups, etc.

Requirements

• 7+ years of hands-on experience in implementing data protection tools (Symantec, MacAfee, etc.) with 5+ years into Forcepoint
• Understand pattern recognition/NLP is a strong plus, especially adopoting pattern recognition/NLP into DLP policies
• Relevant DLP OEM certifications (e.g. Forcepoint DLP Admin etc.) is a strong plus
• Experience in maintaining various metrics, incident logs and SLAs
• Experience in Cloud Infrastructure (preferably AWS) is a plus
• Excellent interpersonal skills, good at coordination and a team player.
• Willingness to learn and contribute to other security initiatives and activities
• Basic awareness of regulatory requirements like GDPR and HIPAA is a plus for their data protection needs, including background in healthcare industry related data subjects

We are looking "SAP FICO/TRM Consultant" for Reputed Client @ Chennai Permanent Role.

• 5+ Years of experience in FICO and FM. REFX and GM knowledge in preferred.

• Will be the single point of contact for any Finance user’s requirement.

• Will provide Level 1,2,3 support and raise SAP tickets if required.

• Will configure and develop the systems as per user requirements.

• Will coordinated and collaborate with any additional resources required to complete requirement or resolve an issue. Either with other SAP consultants or external resources.

• Solid Knowledge of SAP FI Sub-Modules, GL, AR, AP, FA, ans banking

• Good Knowledge of SAP CO Sub Modules, CCA, PC, and PA

• Good Knowledge of SAP Treasury Management Enf to End Implementation experience, for both public and prisectors

• Will be responsible to provide knowledge and training for users.

• Will be responsible to update the process related documentation.

Responsibilities

• Interact with customers to provide and process information in response to inquiries about our products such as SMS / Cloud telephony and Voice through calls and email.
• Interact with customers regarding their concerns/requests about products and services over calls and email.
• Manage the tickets over the ticketing tool.
• Handle the calls received from clients.
• Process requirements, modifications, and escalate complaints across a number of communication channels.

Skill sets

• Excellent communication and presentation skills.
• Strong customer handling skills over calls and active listening.
• Ability to multitask, prioritize and manage time effectively.
• Ability to stay calm when customers are stressed or upset.
• Ready to work in a 24X7 environment.
• Good computer skills.
• Proficient in Microsoft Office Applications.

Education Required

• Graduate in Technical field (B.Tech, M.Tech, BCA, MCA, B. Sc , Diploma)

• Work with customers and partners to understand, identify the issues and provide technical assistance in the setup, integrations, and usage of the company platform.
• Work with the internal engineering and business development teams, to research, solve and enable customers to their full potential.
• Talk to customers through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
• Document technical knowledge in the form of notes, manuals and FAQs.
• Ensure all customer conversations are logged. Prioritize and manage several open issues at once. Follow up with customers and other internal teams to ensure that the issues are resolved on time
• Work with the product team to identify gaps and recommend solutions for the same.

Requirements

• Up to 4 years of experience.
• An engineer with immense energy and affinity to work with customers and solve their critical issues. B.Tech, especially in Computer Science, Computer or Electrical Engineering or related fields, is highly desired.
• Experience in software development technologies. Familiarity with web technologies & scripting languages (HTML, NodeJS, Python in particular) is a strong plus.
• Ability to reason, think and identify problems and work with teams to design, estimate & deliver a solution for the same.
• Excellent communication skills (both verbal and writing) to converse with customers and the ability to capture knowledge into documentation & reference materials.
• A persistent learner with the ability to constantly learn and grow with the team

ReLiva Physiotherapy & Rehab (www.reliva.in) is a leading, fast growing physiotherapy organisation with clinical locations in Mumbai, Pune, Hyderabad, Bangalore and Chennai, Kanpur, Jaipur, Delhi.
We are looking for dynamic & enthusiastic Customer Care Executive for our practice for the following location :-

Nerul, Navi Mumbai

Responsibilities:-
1. Attending day to day enquiries and scheduling them with respective doctors
2. Greeting patients doing follow up calls
3. Coordinating with Doctors, Patients for appointments, payments etc.
4. Maintaining patient records
5. Manage front office operations - Handle and screen telephone calls, routine mail. Provides information by answering questions and requests. receive and direct visitors and clients.

Should have Basic Knowledge of MS Office and MS Excel
Candidate should be from Nerul or able to come to the Nerul Clinic and work there.

Should have good communication skills

Speaks languages like Tamil, Telugu & Kannada.

Job Type: Part-time

Salary: ₹8,000.00 - ₹10,000.00 per month

About ekincare 

Join the fastest growing health benefits platform in India. ekincare is a Series A funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia’s multi-billion dollar corporate health benefits market. Trusted by Fortune 500 companies, ekincare’s patent-pending preventive, predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees’ engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Aegis Graham Bell Awards (Most innovative enterprise app) and named as the best "Healthy Workplace Brand" in the IHW Summit. If you are ambitious, willing to unlearn and relearn in a fast-growing startup, dream about MAUs, client segmentation, funnels etc. and excited to apply your skills towards making India Inc. healthy, come, join us! 

Position : Process Associate - Contract to Hire 

Location -Hyderabad 

➔ Responsible for handling operations related to the backend by coordinating with vendors, customers & internal teams. 

➔ Manage the Backend process such as Appointment Confirmations, Reports Uploading with assertiveness. 

➔ Responsible for End to end backend support to operations enquiries, Confirmation follow-ups with Vendor/DCs. Working closely with Vendors/DC, Corporate Customers and internal stakeholders for Appointment confirmation, reports and ensure timely action of completing tasks at hand. 

➔ Ability to analysis the situation in hand and take a business decision to ensure Customer experience is not impacted 

➔ Working knowledge of Google sheets/Excel 

➔ The candidate should be self motivated and take initiatives and flexible to accommodate new responsibilities as and when the role demands. 

➔ Good communication skills in English & Hindi. 

➔ Additionally, should be Punctual, have an Eye to Detail, Quick learner, Team player, Basic computer Skills,& Professional approach towards work, with good work Ethics.