Inside Sales Representative

at D.B.A Inevolution

Agency job
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Remote only
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2 - 5 yrs
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₹6L - ₹9L / yr
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Full time
Skills
B2B Marketing
B2C
Customer Relationship Management (CRM)
Siebel CRM
Salesforce
Inside Sales
Account Management
Business relationship management
Customer Success
Salesforce.com
SaaS
Sales

D.B.A Inevolution, formed in the year 2010, is an entity providing back-end operations / customer support services to global clients.  Our team of 20+ members, works on rendering a repertoire of services to our clients in Canada, Australia, United States and India. 

Order entry and fulfilment support, data hygiene and account standardization, data policy regulation, security and GDPR, reporting set up and upkeep, sales renewal management, other customer and operations support services constitute the team’s forte. 

Currently, a role for an Inside Sales Representative is available with the team. The Individual will be on Inevolution’s payroll providing services for one of our global clients. The Annual CTC that can be offered to the individual will be between 6 and 7 lacs per annum. If the individual has more than 3 or 4 years of experience, then, the CTC can be negotiated further. Detailed job description and required qualifications are mentioned herein below: 

Responsibilities:
The primary responsibility of the Inside Sales Renewal Representative is to maintain and grow revenue with existing customers. This is inclusive of managing current renewals, upselling prepaid maintenance and reinstating lapsed customers. The Inside Sales Renewal Representative will create
strong working relationships with the company sales team, and other internal teams, to ensure:

- Complete customer satisfaction.
- Achieve quarterly assigned sales quotas
- Maintain accurate forecast and activities for assigned region in the CRM (Siebel & Salesforce)
- Effectively defend against competitive pressures and uncover additional opportunities
- Take an account management approach to identify co-termination and reinstatement opportunities
- Interface with Renewals Management, Technical Support, and Business Unit teams to help ensure customer success and timely feedback being returned to the business leadership of our company
- Build knowledge on a specific technology solution area. You will stay up to date on our new technology and support offerings which will enable you to increase your sales to your customers.
- A successful individual will develop relationships with his / her peers in field sales, technical support or with the product managers to ensure customers’ needs are met.
- Work independently managing full sales cycle to close
- Leverage cross-functional resources to achieve results/meet customer needs
- Partner with other members of the Renewal team and with field sales to support in the selling process


Required Qualifications:
- Ability to effectively communicate with other company team members in fluent verbal and written English is critical.
- 2+ years of inside sales, renewal or account management experience (software related industry is a must )
- Strong organization skills with an emphasis on territory management
- Excellent PC and internet skills with a strong understanding of Microsoft Office (specifically Outlook and Excel)
- Experience working in a fast paced environment; must be a motivated self-starter with the ability to handle a high volume of e-mail communications and outbound calls
- SaaS sales and customer success experience a plus

 

 

The individual will need to:

- function remotely

- have a good laptop/pc and a good internet connection of their own

- commit at least for a minimum of 1 year with us on this opportunity

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