27+ Quality management Jobs in India
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Management skills for supervising individuals and departments
Interpersonal and communication skills for building relationships with their teams, peers, and directors
Numeracy skills for managing quality reports
Writing skills for preparing reports
Negotiating skills for handling the resources per quality performance Organizational skills for prioritizing their deliverables
Must be well versed with quality standards and parameters and checks
Training skills for providing project instructions and feedback to team members
Proven work experience as a Quality Analyst or similar role
Experience in quality inspection, auditing and testing
Strong computer skills and knowledge of QA databases and applications
Strong analytical and problem-solving skills
Meticulous attention to detail
As the Implementation Lead/Manager, you will be at the forefront of ensuring a seamless onboarding experience for our clients. You will play a critical role in understanding client needs, managing project timelines, and collaborating with cross-functional teams to deliver a high-quality onboarding experience.
Key Responsibilities:
- Client Onboarding:
Lead end-to-end implementation projects, ensuring a smooth transition from the sales phase to successful system deployment.
Collaborate with sales and account management teams to understand client requirements and expectations.
- Project Planning:
Develop and execute detailed project plans, outlining tasks, milestones, and deliverables. Define project scope, objectives, and success criteria in collaboration with clients.
- Stakeholder Collaboration:
Work closely with internal teams, including product development, support, and training, to ensure coordinated efforts in meeting client needs. Serve as the primary point of contact for clients during the implementation phase.
- Configuration and Customization:
Oversee the configuration of HR Tech SAAS solutions to meet client-specific requirements. Coordinate with the technical team to ensure proper customization and integration of the system.
- Training and Support:
Conduct training sessions for client teams to ensure effective utilization of the HR Tech SAAS products. Provide ongoing support during and after the implementation phase to address client inquiries and issues.
- Quality Assurance:
Implement quality assurance processes to verify that the configured solutions meet client expectations. Conduct thorough testing and validation of system functionalities.
- Communication:
Maintain clear and regular communication with clients, updating them on project progress, timelines, and any potential challenges. Manage expectations and address concerns promptly to ensure a positive client experience.
- Documentation:
Create and maintain comprehensive documentation related to the implementation process, configurations, and client-specific details.
Develop user manuals and guides as needed.
- Post-Implementation Review:
Conduct post-implementation reviews to gather feedback, assess project success, and identify areas for improvement. Collaborate with product development teams to relay client feedback for future enhancements.
You are a desired candidate if you have:
- Proven experience in leading successful implementations of HR Tech SAAS solutions.
- Strong project management skills with the ability to manage multiple client implementations simultaneously.
- In-depth understanding of HR processes and workflows.
- Technical acumen, including familiarity with system configurations and integrations.
- Excellent communication and interpersonal skills, with the ability to build strong client relationships.
- Problem-solving mindset and the ability to navigate complex client requirements.
- Knowledge of quality assurance processes and testing methodologies.
- Training experience, including the development and delivery of training programs.
- Detail-oriented with a focus on delivering high-quality solutions on time.
As the Delivery Manager, you will be the key driver of successful project deliveries, ensuring that our HR Tech SAAS solutions are implemented efficiently, meeting client expectations, and delivering tangible value. You will lead a dynamic team, foster collaboration, and manage the end-to-end delivery lifecycle.
Key Responsibilities:
- Project Leadership:
Lead and oversee the end-to-end delivery of HR Tech SAAS projects, managing timelines, resources, and deliverables.
Act as the primary point of contact for clients during the delivery phase, ensuring effective communication and addressing concerns promptly.
- Team Management:
Build and lead a high-performing delivery team, providing guidance, mentorship, and support. Foster a collaborative and positive team culture, encouraging continuous learning and professional development.
- Resource Planning:
Collaborate with internal teams to assess resource requirements for project delivery. Allocate resources effectively to ensure optimal project execution.
- Client Collaboration:
Collaborate with clients to understand their unique requirements and expectations. Establish and maintain strong client relationships, ensuring client satisfaction throughout the project lifecycle.
- Quality Assurance:
Implement and oversee quality assurance processes to ensure the delivered solutions meet high standards. Conduct regular reviews and audits to assess project quality.
- Risk Management:
Identify potential risks and challenges during project delivery and develop mitigation strategies. Proactively communicate risks to stakeholders and implement corrective actions as needed.
- Continuous Improvement:
Drive continuous improvement initiatives to enhance delivery processes and methodologies. Gather feedback from project deliveries to inform product development and future implementations.
- Documentation:
Ensure comprehensive documentation of project deliverables, timelines, and client-specific details. Develop and maintain project documentation, including project plans, status reports, and client communication.
- Budget Management:
Manage project budgets, ensuring that projects are delivered within budgetary constraints. Provide regular budget updates to clients and stakeholders.
You are a desired candidate if you have:
- Proven experience as a Delivery Manager in HR Tech SAAS or similar technology-driven domains.
- Strong leadership and team management skills, with a focus on fostering collaboration and a positive team culture.
- In-depth understanding of HR processes and workflows.
- Excellent client management and communication skills.
- Solid project management skills with a track record of delivering complex projects on time and within budget.
- Knowledge of quality assurance processes and methodologies.
- Strong analytical and problem-solving abilities.
- Experience in risk management and mitigation strategies.
- Ability to thrive in a dynamic and fast-paced environment.
Job Opportunity: Quality Engineer – Mechanical
Location: Gurugram
Qualifications:
- Full-time Degree/Diploma in Mechanical Engineering from a Govt. College/reputed private colleges.
- 3-6 years of experience in a similar role.
About the Role:
We are seeking a skilled and experienced Quality Engineer to join our dynamic team in Gurugram. As a Quality Engineer, you will play a pivotal role in ensuring the highest standards of quality in our engineering and manufacturing processes.
Key Responsibilities:
- Conduct in-house and supplier site inspections.
- Perform customer site installation audits and special interventions.
- Establish comprehensive guidelines for quality standards and checks.
- Investigate production and product issues, implementing corrective measures for improvement.
- Study drawings/documents for early issue identification.
- Prepare detailed reports on defective products, raw materials, and equipment malfunctions.
- Collaborate with internal teams, suppliers, and external technicians to meet organizational quality standards.
- Review customer feedback and implement changes to enhance products and satisfaction.
- Stay updated on safety and legal standards for manufacturing processes.
Must-Have Skills:
- Advanced MS Office Proficiency: Excel (Pivot tables, V lookup, formulas), Word, PowerPoint with excellent typing speed.
- Engineering Drawing Expertise: Proficient in interpreting machining and assembly engineering drawings.
- Machining Process Mastery: In-depth knowledge of various machining processes (Milling, Turning, Grinding, Welding, etc.).
- Equipment Proficiency: Handling a diverse range of equipment, from Sheet Metal fabrication to Centrifugal Pumps and Cooling Towers.
- GD&T Understanding: Solid grasp of Geometric Dimensioning and Tolerance principles.
- Quality Assurance Knowledge: Familiarity with Quality Assurance/Inspection General Standards.
- Precision Instrument Proficiency: Detailed knowledge of precision instruments for accurate measurements.
If you are passionate about ensuring quality excellence, have a Mechanical Engineering background, and possess the required skills, we invite you to apply. Join us in creating innovative solutions and maintaining the highest standards of quality in our dynamic work environment.
Apply now and be part of a team that values quality, precision, and continuous improvement.
at Matellio India Private Limited
Responsibilities
- Lead and manage the manual testing efforts of the QA team in an Agile development environment.
- Create and execute comprehensive test plans, test cases, and test scripts to ensure high-quality software delivery.
- Collaborate with development teams, project managers, and other stakeholders to identify, prioritize, and execute test cases.
- Work closely with the development team to ensure timely resolution of issues.
- Develop and maintain test documentation, including test cases, plans, and reports.
- Provide timely and accurate reports on test progress, defect status, and quality metrics to higher authorities.
- Perform Functional, Non-Functional, GUI testing, Smoke, Sanity testing, Performance testing, Pen Testing, Monkey testing, Retesting & Regression testing.
- Identify areas for process improvement and implement best practices to increase the efficiency and effectiveness of the QA process.
- To prepare daily Sprint reports.
- Stay up-to-date with emerging trends and best practices in software testing and QA methodologies.
Requirements:
- Bachelor's degree in Computer Science or a related field
- Minimum of 8 years of experience in software testing and QA, with a focus on manual testing
- Minimum of 3 years of experience as a team lead managing at least 5 team members in an Agile development environment
- Strong understanding of Agile methodology.
- Experience with testing web-based applications, mobile applications, and APIs
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team in a fast-paced environment
- Strong attention to detail and ability to prioritize tasks effectively
- Experience with test management tools, such as JIRA, AIO, Trello, etc.
- ISTQB certification is a plus.
"RAP - Rapid Acceleration Partners" provides practical AI solutions for digital business transformation. With a view to democratize AI, RAP has developed RAPFlow - an AI orchestration platform for building content intelligence solutions and RAPBot - an RPA tool for end-to-end automation.RAP’s vision is to provide a unified Intelligent Process Automation platform centered around Computer Vision and Natural Language Processing, combining it with RPA.
If you have the passion to be part of a fast-growing team that is geared towards redefining how IPA solutions are delivered and have that X Factor to contribute to a world class product, we have a place for you! Visit https://rapidautomation.ai/ for more details about RAP.
Responsibilities:
-Build expert level knowledge on RAP's Robotic Process Automation and Intelligent Process Automation products.
-Interact with customers, understand their business processes and automate the processes (design, test, deploy, sustain) using RAP's products.
-Interfacing with Product teams for addition of new features in the product (feature and use-case definition, testing & adoption of released features etc.).
Must-Have:
Very strong analytical skills and being a quick learner.
Good communication skills.
Good-to-have:
0 - 2 years as a Business Analyst or Quality Analyst / Tester or other relevant experience.
Basic programming knowledge in any language.
Experience working on any workflow based tool OR automation tool/platform (UIPAth, AutomationAnywhere etc.)
Customer handling experience.
Job Location: Chennai
We are seeking a motivated and detail-oriented QA Intern to join our dynamic team. As a QA Intern, you will have the opportunity to gain valuable hands-on experience in software testing and quality assurance processes. This internship is an excellent opportunity for individuals looking to develop their skills and kick-start their career in the field of QA.
Responsibilities:
- Basic Understanding and practice of test plans, test cases, and test scripts for software applications.
- Conduct manual testing to identify and report software defects, ensuring their accurate documentation and tracking.
- Assist in creating and maintaining test data and test environments.
- Collaborate with developers to reproduce, troubleshoot, and resolve reported issues and take follow up on the same.
- Participate in the review and improvement of existing test processes, methodologies, and documentation.
- Stay up-to-date with industry trends and best practices in software testing and quality assurance.
Requirements:
- Currently pursuing a degree in Computer Science, Engineering, or a related field.
- Familiarity with software development lifecycle (SDLC) and testing methodologies.
- Basic understanding of software testing concepts, techniques, and tools.
- Understanding of Agile development methodologies and being aware of basic coding languages and tech terminologies.
- Solid analytical and problem-solving skills.
- Excellent attention to detail and ability to follow instructions.
- Good communication skills and ability to work effectively in a team-oriented environment.
- Responding to escalated customer issues from L1 Customer Support Specialists.
- Excellent communication skills, especially related to relaying information between technical and non-technical parties
- Working closely with support and Level 3 teams.
- Building a deep technical knowledge of our product capabilities for both the front and back end.
- Escalating issues when required according to defined escalation paths.
- Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
- Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
- Work continuously to document product and technical knowledge.
- Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables
BASIC QUALIFICATIONS
- 2+ years experience in program or project management
- Project handling experience using six sigma/Lean processes
- Experience interpreting data to make business recommendations
- Bachelor’s degree or higher in Operations, Business, Project Management, Engineering
- 5-10 years' experience in project / Customer Satisfaction, with proven success record
- Understand basic and systematic approaches to manage projects/programs
- Structured problem solving approach to identify & fix problems
- Open-minded, creative and proactive thinking
- Pioneer to invent and make differences
- Understanding of customer experience, listening to customers' voice and work backwards to improve business process and operations
- Certification in 6 Sigma
PREFERRED QUALIFICATIONS
- Automation Skills with experience in Advance SQL, Python, Tableau
Vyapar is a business accounting software (android and windows) that simplifies the process of
managing a business for millions of Indian MSMEs. The software allows users to create business transactions, share them with their customers, manage their inventory, keep track of their receivable/payable and manage end-to-end taxation.
Who uses Vyapar?
Vyapar is used by almost every type of business in India, be it retailers, distributors, Wholesalers, Manufacturers or Service Professionals. The horizontal approach towards building Vyapar allows every business to fit it into our Use case and manage it efficiently. From a small garage service center to a multi-outlet grocery store, Vyapar is
built for and used by almost the entire breadth of business types in India. As far as numbers go, Vyapar has been installed by almost 1 crore businessmen across the country
What is the role about?
Job Description:
Conduct regular Call audits for the Agents.
Create quality measurements to track improvement in Agents.
Execute quality improvement activities.
Adhere to support quality and standards.
Ensure Services meet customer expectations and demand
Reports creation and documenting agent’s performance.
Work closely with the team to improve calling standards.
Education and Experience
Min- 12th Pass
Proficient in relevant computer applications
Required language proficiency, especially Hindi and English
Good Communication
Key Competencies and Skills
Strong problem-solving abilities in technical and accounting basics.
Patience/ Soft Skills
Diligence
Problem analysis and problem-solving
Team player with the ability to work with minimal supervision
Senior Software Engineer - 221254.
We (the Software Engineer team) are looking for a motivated, experienced person with a data driven approach to join our Distribution Team in Budapest or Szeged to help design, execute and improve our test sets and infrastructure for producing high-quality Hadoop software.
A Day in the life
You will be part of a team that makes sure our releases are predictable and deliver high value to the customer. This team is responsible for automating and maintaining our test harness, and making test results reliable and repeatable.
You will…
•work on making our distributed software stack more resilient to high-scale endurance runs and customer simulations
•provide valuable fixes to our product development teams to the issues you’ve found during exhaustive test runs
•work with product and field teams to make sure our customer simulations match the expectations and can provide valuable feedback to our customers
•work with amazing people - We are a fun & smart team, including many of the top luminaries in Hadoop and related open source communities. We frequently interact with the research community, collaborate with engineers at other top companies & host cutting edge researchers for tech talks.
•do innovative work - Cloudera pushes the frontier of big data & distributed computing, as our track record shows. We work on high-profile open source projects, interacting daily with engineers at other exciting companies, speaking at meet-ups, etc.
•be a part of a great culture - Transparent and open meritocracy. Everybody is always thinking of better ways to do things, and coming up with ideas that make a difference. We build our culture to be the best workplace in our careers.
You have...
•strong knowledge in at least 1 of the following languages: Java / Python / Scala / C++ / C#
•hands-on experience with at least 1 of the following configuration management tools: Ansible, Chef, Puppet, Salt
•confidence with Linux environments
•ability to identify critical weak spots in distributed software systems
•experience in developing automated test cases and test plans
•ability to deal with distributed systems
•solid interpersonal skills conducive to a distributed environment
•ability to work independently on multiple tasks
•self-driven & motivated, with a strong work ethic and a passion for problem solving
•innovate and automate and break the code
The right person in this role has an opportunity to make a huge impact at Cloudera and add value to our future decisions. If this position has piqued your interest and you have what we described - we invite you to apply! An adventure in data awaits.
- Ensure that all activities are carried out in a timely and cost-effective manner.
- Application management procedures, systems, and best practices.
- Materials are purchased, inventory is planned, and warehouse efficiency is monitored.
- Assist the organization's processes in remaining lawful.
- Develop strategic and operational goals.
- Examine financial information and apply it to boost profits.
- Budgets and predictions must be managed.
- Perform quality checks and keep track of production KPIs.
- Train and oversee employees
- Look for methods to improve customer service quality.
Job description
Work with clients in support of new business opportunities, client service, and internal team communication
• Understanding client queries on features and issue , coordinating with internal team members.
• Utilize product solutions and marketing teams to refine service offerings.
• Client service executives collaborate with a company’s multiple internal departments to help improve the quality of products.
• Must be strategic planners and have a strong understanding of a company’s products so they can train clients and answer questions in both group and one-on-one situations
• Client communication and ensuring completion of task with total customer satisfaction along with TAT/Quality.
skill:
Strong Written and verbal communication
Job Types: Full-time, Permanent
Preferably Male candidate from BGV field.
deployment of mobile applications for the Vahak mobile platform.
❖ Ensure the performance, quality, and responsiveness of the mobile application.
❖ Design interfaces to improve user experience.
❖ Write unit and UI tests to identify malfunctions. Troubleshoot and debug to optimise
performance.
❖ Research current technology trends to provide input on how they may influence
overall enterprise architecture.
❖ Stay abreast with new innovations and the latest technology trends and explore ways
of leveraging these for improving the product in alignment with the business.
-looking for productbased company experienced holder.
We can provide upto 35LPA to the relevant experience holder and perfectly matched to our experience as well skills.
- Should have handled Voice | Chat | Email audits for a team of 15 to 20 advisors
- Ensure coaching & feedback is done for team members to improve overall customer experience
- Should have an eye for detail & report non-compliance in audit findings
- Good command in MS Excel
Here is what we are looking for:
- 1+ years of relevant experience
- Working knowledge with Manual testing, Mobile app testing, Web Testing, api testing, DB Queries.
- Knowledge of tools like Postman, SoapUI, Appium/Android Espresso, JMeter, etc.
- Plan and execute Functional, Security, and Performance testing multiple product lines (Mobile & Web).
- Experience with Web service technology like REST, XML/SOAP.
- Good understanding of Build, Deployment, Continuous Integration/Delivery process.
- Ability to thrive in a dynamic and fast-changing environment.
- Excellent written, oral communication skills and collaboration skills.
Executive - SAP MM
- SAP MM Functional Support
• Functional support for all Material Management, Quality Management & Procurement
• Taking initiative in new development in MM Area.
• Master data validation
• SAP Developments
• Preparing Technical Specification Document
• Implementation of development logic
• Technical / Functional testing of MM developments
• SAP Roles & Authorization
• Role assignment to user ,New role/object/field creation according to requirement
At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.
As the primary person responsible for testing, we think it will be a great fit if -
- You have a prior software development/electronics/embedded background.
- You do not shy away from taking responsibility and are comfortable doing everything non-technical.
- You obsess over minor details and strive for perfection
- You can handle both the software & hardware QA of the product.
- You have prior software & hardware testing experience.
- You can commit for 6 months and can work out of Gurgaon.
If we decide to work together, we believe you would be a key team member who helps the company achieve the hockey stick growth that it needs to succeed.
Nucleus Softwares: Senior Quality Lead
NOIDA
Job Role:
- Associate Manager for Nucleus Product, Implementation, Support and Services projects
- Sound Knowledge of Quality Management Processes and Software Development Lifecycle
- Experience in IT Organization
- Strong knowledge of industry best practices including Agile, CMMI, PMBOK, ISO, Six Sigma
- Strong knowledge of key areas of project management including Schedule, Quality and Risk Management
- Strong insights about Quality Measurement Framework & Metrics
- Proven internal stakeholders management skills
- Strong verbal and written communication skill
- Proactive outlook and approach
Job Responsibilities:
Software Quality Assurance
- Liaison with business heads, program manager and team to maintain continuous process implementation and improvements
- Identify improvement areas and raise right alert at the right time
- Ensure timely reporting of metrics and dashboard
- Ensure information readiness for quick reference
- Consistently strong performance as a quality management professional
- Strong insight on Defect Prevention and Causal Analysis
- Assist and support business leaders in driving various Quality Management programs and initiatives
Desired for the Role:
- Qualification: MCA / M.Sc. Computer Science
- 7-12 years of experience, good insights of the prevailing Quality Management Standards
- Good Knowledge of Microsoft Office, Microsoft Project, JIRA, SVN, SharePoint
- Strong analytical skills and knowledge of analytical tools.
- Strong experience of planning and managing Audits and Reviews
- Team player with highly collaborative mind set
- Needs to be go getter, highly motivated professional
Future Career Progression:
Nucleus is well known for identifying, nurturing and promoting the internal talent and having long mutually rewarding associations with its performing associates. Our focus programs helps our associates to continuously grow based on their capability, performance and career aspirations.
Over coming years, this role can evolve, either in the area of SEPG and Analytics
Job Description:-
- Must have 8 years of relevant exp in SAP PP, QM Module.
- Must have 4+ years of SAP PP Experience with at least 2 to 3years of Domain exp
- Must have experience of both PP and QM modules
- Should have experience of executing 1-2End to end Implementations (S4 HANA Preferable).
- Expertise in requirements understanding, system design, development, testing methodologies, training, defining support procedures
- Strong knowledge and experience in SAP PP - SOP, Flexible planning, Capacity planning, Variant Configuration, CBP, Discrete, REM, LTP, Engineering & Organization Change Management, Batch Management as well as PP-PI processes.
- Strong knowledge and experience in SAP QM module - Master data, Batch Management, Notifications, Sample Management, Quality Inspection Plans, Quality Certificates, Stability Study, Deadline Monitoring, Vendor Evaluation.
- Experience in Implementation and Support Projects. In-depth knowledge in the below areas:
- Master Data - Bill of materials, Work centres/ Resources, Routings/ Recipe, Production versions, Inspection Plan, Master inspection, Characteristics, Catalogues and Code groups, Inspection Plan, - Material Requirement Planning (MRP)- Configuration and Integration with, Procurement, Sales and Distribution.
- Production Order Execution - Order confirmation, Goods issue, Goods receipt and Back flushing- Quality Management - Quality in Procurement, Quality in Production, In process inspection, Calibration and Quality in Sales
- Should have experience in writing Functional Specification, co-ordination with ABAP team, testing of new functionalities.
- Must have integration knowledge with FI, CO, SD, MM, PM modules.
Good to Have:
- Preferred if hands-on and good experience in SAP S/4 HANA configuration, migration, Fiori applications on latest HANA releases
HyperTest is the fastest growing SaaS company in the field of quality assurance and Testing growing 25% MoM and flagging 1M+ errors for its clients every month
How It Works
HyperTest is an on-premise utility that helps businesses ship software faster and with better quality. It automatically tests for all failures and bugs in their applications much before releases. Engineering teams struggle with writing & maintaining their own tests or use a team of manual testers.
With HyperTest they can now instead focus only on building software (faster), automating the entire QA process.
We believe as the complexity of the application grows, HyperTest's simple technique to test app services in aggregate minimises the effort from developers to catch errors and fix them
Where are we now
HyperTest is funded from marquee VC firms like Axilor Capital, Touchstone and distinguished angel investors. The founding team has spent 12+ years between them building and scaling products for OYORooms to India's largest restaurant SaaS company and are alumni of IIT Bombay & Georgia Tech with degrees in CS and Data Science
HyperTest is currently used by 20+ small to large companies alike including Nykaa, Groww, Moglix, Shiprocket, 1mg, Etmoney, Cashify etc
We are looking for Head of Engineering who:
- Have (5-6yrs) experience working preferably in a product company before and understand the culture of moving fast and breaking things. Any additional experience is a plus.
- Work with CXOs to understand the business and build relevant solutions
- Engage in the end-to-end life cycle of product - from design to product launch
- Collaborate with multiple teams to define, design, and ship new features
- Design and build the Engineering team; define the right culture for the team
- Familiarity with containerization, microservices architecture, continuous integration and fast delivery. Data driven approach is a must
- Lead the cost/benefit analysis of technology evaluations, decisions, and roadmap planning for architecture and technical migration
- Exclusively use and enable teams to adopt and follow best practices in code development and deployment.
- Evaluate and improvise appropriate technology platforms (including web application frameworks and the deployment stack) for delivering the company's services
- Ensure the performance, quality, and responsiveness of products.
- Are open to work in a flat, non-hierarchical setup where daily focus is only shipping features not reporting to managers
- Are relentless problem-solvers and not scared easily from new engineering problems or speaking out in public or privately
- UG/PG degree in computer sciences, IT from top tier college in India preferable
Additional Perks:
- First-hand opportunity to learn ML and Data science (CTO is MS in AI/ML from Georgia Tech) and apply to real-life engineering problems that HyperTest solves
- Generous stock options in a fast growing company in a $50bn market. Opportunity to be a early employee and a future technical leader
- Handsome pay according to industry norms
- Occasional sponsored trips to Himalayas (all company funded) and unlimited supply of caffeine
Candidates who will not be a good fit
- Experience of only working with services company or having spent major part of their time there
- Particular about not shifting to a new language or stack but exploring a position aligned to their current technical experience
- Not very hands-on, seek direction constantly and need continuous supervision from a manager to finish tasks
- Looking to work in very large teams
Companies we admire for their culture and success:
37 Signals (BaseCamp), Intercom, Front, Stripe, Notion.io, Airtable, FreshDesk, Zoho, Wingify (VWO), CleverTap
Books that are a MUST read for people at HyperTest:
Lean Startup, Recode, Never Split the difference: Negotiating like your life depends on it, Culture Code, Rise of the SuperMan, Negotiation Genius, The Subtle Art of Not giving a F***
- Working closely with business stakeholders to define, strategize and execute crucial business problem statements which lie at the core of improvising current and future data-backed product offerings.
- Building and refining underwriting models for extending credit to sellers and API Partners in collaboration with the lending team
- Conceiving, planning and prioritizing data projects and manage timelines
- Building analytical systems and predictive models as a part of the agile ecosystem
- Testing performance of data-driven products participating in sprint-wise feature releases
- Managing a team of data scientists and data engineers to develop, train and test predictive models
- Managing collaboration with internal and external stakeholders
- Building data-centric culture from within, partnering with every team, learning deeply about business, working with highly experienced, sharp and insanely ambitious colleagues
What you need to have:
- B.Tech/ M.Tech/ MS/ PhD in Data Science / Computer Science, Statistics, Mathematics & Computation with a demonstrated skill-set in leading an Analytics and Data Science team from IIT, BITS Pilani, ISI
- 8+ years working in the Data Science and analytics domain with 3+ years of experience in leading a data science team to understand the projects to be prioritized, how the team strategy aligns with the organization mission;
- Deep understanding of credit risk landscape; should have built or maintained underwriting models for unsecured lending products
- Should have handled a leadership team in a tech startup preferably a fintech/ lending/ credit risk startup.
- We value entrepreneurship spirit: if you have had the experience of starting your own venture - that is an added advantage.
- Strategic thinker with agility and endurance
- Aware of the latest industry trends in Data Science and Analytics with respect to Fintech, Digital Transformations and Credit-lending domain
- Excellent command over communication is the key to manage multiple stakeholders like the leadership team, product teams, existing & new investors.
- Cloud Computing, Python, SQL, ML algorithms, Analytics and problem - solving mindset
- Knowledge and demonstrated skill-sets in AWS
Job Function – Quality Director
Specialization – Quality
Industry - BPO
Salary Increment - As per company policy
Experience - Minimum 2 years as Sr. Manager – Quality / Preferred director role
Level – L 5
Location - Gurgaon
Key Skills
- Ability to motivate and inspire new & existing Team mates
- Must have a strong eye for detail and a thorough understanding of client expectations
- Must display positive energy, service oriented attitude towards all teammates.
- Strong managerial, organizational, prioritization and leadership skills
- Solid language fluency required (enunciation, clarity and professionalism)
Job Description:
This role is responsible for:
- Client interactions
- Manage and develop improvement plans in liaison with other department(s)
- Effective resource utilization
- Meeting & exceeding defined KPIs
- Able to motivate team members.
- Manage Quality Team member and help them in performance improvement
- Effective resource utilization
- Meeting & exceeding defined KPIs
- Able to motivate team members
- Initiate KPI projects, Automation project, CJMs
- Initiate metric improvement activities/projects
- Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
- Assures effective process and policy mechanisms are in place
- Develops and assures compliance with the Service Level Agreements between internal and external customers
- Assures confidentiality and integrity of data
- Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
- To oversee risk management activities across the Program
- Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements. This includes a system of education and training to promote compliance awareness.
- Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
- Create and manage all reporting requirement for the program for both internal and external requirements
- Coach Technical Support Executives on the evaluations done
- Run analysis on contact evaluations and highlight trends
- Coach agents based on evaluation trends to improve their technical capabilities
- Use trends to identify training needs and developing action plans
- Help technical support executive to understand appropriate troubleshooting approach
- Participate in calibration sessions with Quality/Operations
- Maintain current understanding of program strategies
- Support management focus on review of key drivers, metrics and operational processes that drive KPI results
- Demonstrate commitment to program internal customer satisfaction
Desired Candidate Profile:
- Graduate or post graduate degree/diploma (10+2+3) in a any stream
- Excellent command over English (Verbal & Written)
- Min 2 years as Quality Sr. Manager / or director role with domain expertise
- Min 6 - 8 years of overall experience in Quality function
- Minimum 8 - 10 Years of total Experience in handling BPO business
- Basic Computer skills required
- Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
- Should have basis knowledge on statistical knowledge
Technical Competency |
Ideal Hiring Competencies |
Excel Skills |
Should be able to execute complex formulas, create presentable charts and in-depth knowledge of short cut keys |
Analytical Skills |
•Breaks down concrete issues into parts and synthesizes succinctly. |
Six Sigma BB |
BB Certified |
Presentation Skills |
Ability to explain the concepts of various trainings like Lean, 6 sigma, etc |
Decision making skills |
Should be able to take control of situations and arrive at quick decision to counter issues/problems |
Behavioral Competency |
Ideal Hiring Competencies |
Result orientation |
Able to create a plan and work systematically. Predict problems and figure out ways to overcome them and indefinitely attain the results |
Influence |
Adapts rationale to influence others |
Client Focus |
Identifying and responding to current and future client needs; providing service excellence to internal and external clients |
Continuous Learning |
Identifying and addressing individual strengths and weaknesses, developmental needs and changing circumstances to enhance personal and organizational performance |
Conflict Management |
Preventing, managing and/or resolving conflicts |
DeepSource is working on building tools that help developers ship good code. There are over 40 million developers in the world, and all of them write and review code in some form. There’s a massive opportunity to impact how software is built right from where the code is written using automation and intelligence, which not only improves developer productivity but also increases software’s robustness.
As a Quality Assurance Engineer, you will help ensure the experience of our users by ensuring our products meet the highest standards of security, reliability, performance, and user-friendliness. Your work will encompass building automation tooling, test automation frameworks, optimize test automation throughout the continuous integration pipeline, and helping with manual testing.
As a Quality Assurance Engineer, you will:
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Help design an end-to-end test strategy and automation framework and implement a comprehensive test suite.
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Collaborate with the engineering team to integrate the automation framework into our Continuous Integration workflows.
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Estimate, prioritize, plan and coordinate testing activities and track quality assurance metrics.
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Identify, record, document thoroughly, and track bugs and improvements.
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Perform thorough regression testing on every release and when bugs are resolved.
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Work with the engineering team during the development cycles to establish proper test coverage.
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Collaborate with engineering and design teams to assess risk and develop test strategies around new features.
We’re looking for someone who has:
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At least 2 years of professional experience in QA automation.
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Demonstrable ability in writing software in Python/JavaScript (or similar language).
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Experience using automated testing tools, like TestCafe, Selenium, JUnit, Cypress, Appium, XCTest.
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Ability to collaborate and work well with others in a fast-paced, complex environment with attention to detail.
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A focus on delivering high-quality code through strong testing practices.
We offer competitive compensation with meaningful stock options, a generous vacation policy, and a workstation of your choice, to name a few of the perks.
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
- Reviewing teacher-student interactions
- Identifying potential quality issues per defined processes
- Developing and implementing strategies to improve overall consumer experience
- Ensuring key issues are escalated in a timely manner
- Assessing alignment of output with functional and instructional specifications and requirements
- Assisting with iterations of metrics, benchmarks and process documentation
- Preparing feedback reports
- Preparing action reports
What you need to have:
- 1-3 years experience in Quality Assessment/ Auditing in EdTech assessing online classes on Scratch and Codelabs will be given preference.
- BTech graduate with excellent knowledge of MIT Scratch, Python and Codelabs
- Extremely strong organizational and communication skills with a strong focus on customer service.
- Experience in creating assessment sheets and conducting calibrations
- Detail-oriented, solution-driven, compliance-minded and results-oriented
- Highly motivated to solve problems with proven troubleshooting skills and ability to analyze problems by type and severity
- Ability to juggle multiple priorities successfully
- Familiar with standard concepts, practices, and procedures within the field
- Ability to work in a fast-paced, dynamic, result-driven, and high-growth organization and meet strict deadlines.
- Takes a sense of ownership
- A team player, with the ability to give and receive constructive feedback
The Project Manager role we're looking for will manage key client projects. The responsibilities include the coordination and completion of projects on time within budget and within scope.
Oversee all aspects of projects.
Set deadlines, assign responsibilities and monitor and summarize progress of project.
Prepare reports for upper management regarding status of project.
Lead and direct the work of others.
Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Should be responsible for Scrum Master role and taking care of proper Daily Stand Up Meeting with the team and ensure team efficiency & unblock them by resolving their concerns.
- Taking care of complete Product backlog of the Product which is going to be developed or under development.
- Should be able to define proper Sprint Cycle & timeline for particular sub-part of the Product. Should be able to plan the Sprint items in such a manner that there is some needful & working sub-part of the Product is coming out at the end of every Sprint Cycle.
- Should be able to update Product Owner timely if there is any issue/challenge in the development team.
- Should be able to timely raise alarm / red flag to Senior Management/Product Owner if there is any major challenge in the Product.
- Should be able to manage team leave plans and then accordingly planning the Sprint Cycle.
- Take care of end-to-end timely and quality delivery of the complete product.
- Additionally , should be responsible for validating the product and ensure the quality of the product by identifying the bugs in the product. Should be able to timely update the development team for the bugs and push the dev team to timely resolve the bugs/issues.