Loading...

{{notif_text}}

The next CutShort event, {{next_cs_event.name}}, will happen on {{next_cs_event.startDate | date: 'd MMMM'}}The next CutShort event, {{next_cs_event.name}}, will begin in a few hoursThe CutShort event, {{next_cs_event.name}}, is LIVE.Join now!
{{hours_remaining}}:{{minutes_remaining}}:{{seconds_remaining}}Want to save 90% of your recruiting time? Learn how in our next webinar on 22nd March at 3 pmLearn more
The job you are looking for has expired or has been deleted. Check out similar jobs below.

Similar jobs

Account Manager

Founded 2013
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[3 - 1]}} employees
{{j_company_stages[3 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
NCR (Delhi | Gurgaon | Noida)
Experience icon
2 - 5 years
Experience icon
8 - 15 lacs/annum

At SocialCops, we are operating at the intersection of technology and data to bring data-driven decision-making to organizations ranging from the Government of India to the United Nations to Unilever. As an Account Manager, you will be the face of SocialCops to one or more of our key partner organizations. You will typically be assigned with 2-3 key accounts and relationships to manage and grow.You will feel the pulse of our partner organization — and be two steps ahead of them in identifying upcoming challenges they are likely to face — and conceptualize data-driven solutions to help them stay ahead of the curve. This will mean that you will need to maintain and build strong stakeholder relationships and work with Project Managers to ensure effective deployments with high stakeholder satisfaction levels. In this role, you will be expected to identify potential opportunities, manage and conceptualize relevant deployments, and create holistic solutions for data-driven decision-making for a wide range of organizations.THE RESPONSIBILITIES* Relationship management: You will be the face of SocialCops for all stakeholders in our partner organization. You will be responsible for building and maintaining strong relationships with various teams and stakeholders in the partner organization. You will typically be assigned with 2-3 key accounts and relationships to manage and grow.* Seeking opportunities: Leverage current and potential networks to identify further potential solutions where our platform can be deployed to fill decision gaps.* Crafting solutions: You will be the data expert for all relevant stakeholders in the partner organization — from the CEO to the IT team. You must understand how data and our platform can be used to create a relevant solution for the problem statements of the most influential decision-makers.* Improve adoption and increase usefulness of our platform: You are not only expected to create solutions but also ensure that organizations adopt your solutions. As an Account Manager at SocialCops, you will not just suggest solutions, but suggest solutions that will be adopted and will impact our partners in a positive way. You will ensure that our team fully understands the scope of each deployment and creates the most relevant, effective solution for each partner.REQUIREMENTS* Minimum 2 years experience in client-facing/external communication roles* Strong stakeholder management skills* Impeccable communication skills* Strong written and presentation skills* Ability to work independently * Excellent management and organizational skills along with strong quantitative skills* Experience performing basic data analysis (on Excel), an understanding of basic statistics, and a strong love of math and data are preferred* Past relationship management, account management, and/or business development experience is preferred* Experience having handled complex multi-stakeholder projects and accounts is preferredABOUT SOCIALCOPSSocialCops is a data intelligence company that is empowering leaders in organizations globally including the United Nations & Unilever. Our platform powers over 150 organizations across 28 countries. As a pioneering tech startup, SocialCops was recognized in the list of Technology Pioneers 2018 by World Economic Forum and by the New York Times in the list of 30 global visionaries. We were also part of the Google Launchpad Accelerator 2018. Aasaan jobs named SocialCops as one of the best Indian startups to work for in 2018.Read more about our work and case studies: https://socialcops.com/case-studies/Watch our co-founder's TEDx talk on how big data can influence decisions that matter: https://www.youtube.com/watch?v=C6WKt6fJisoWant to know how much impact you can drive in under a year at SocialCops? See our 2017 year in review: https://socialcops.com/2017/For more information on our hiring process, check out our blog: https://blog.socialcops.com/inside-sc/team-culture/interested-joining-socialcops-team-heres-need/

Job posted by
apply for job
apply for job
Dharmik Gohel picture
Dharmik Gohel
Job posted by
Dharmik Gohel picture
Dharmik Gohel
Apply for job
apply for job

Customer Success Specialist
at Keka

Founded 2015
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[3 - 1]}} employees
{{j_company_stages[1 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Hyderabad
Experience icon
1 - 3 years
Experience icon
3 - 7 lacs/annum

Real Customer Success comes from the heart! You're passionate about engaging your customers, understand their needs, advise them and solve their problems. You have impeccable relational skills and can create win/win environments for everyone that you work with. If this is you, we'd love to talk! Job Responsibilities : - Own overall relationship with assigned clients, which include: Client Onboarding, Increasing adoption, ensuring retention, and satisfaction. - Establish a trusted/strategic advisor relationship with each assigned client and drive the continued value of our product. - Develop and nurture customers for advocacy. - Work with clients aid the customer in achieving their goals. - Work to identify and/or develop upsell opportunities. - Advocate customer needs/issues cross-departmentally. Qualifications: - Cheerful, Optimistic go-getters. - Learn-ability is more valued than skill set. - Impeccable written and verbal communication skills. - Detail oriented and analytical. - Strong team player but still a self-starter. - You're driven: No one needs to push you to excel; its just who you are. - Eager to learn, adapt and perfect your work; you seek out help and put it to good use. - You want to help and serve our customers.

Job posted by
apply for job
apply for job
Anoop Kesiraju picture
Anoop Kesiraju
Job posted by
Anoop Kesiraju picture
Anoop Kesiraju
Apply for job
apply for job
Why apply via CutShort?
Connect with actual hiring teams and get their fast response. No 3rd party recruiters. No spam.