● Good experience with Continuous integration and deployment tools like
Jenkins, Spinnaker, etc.
● Ability to understand problems and craft maintainable solutions.
● Working cross-functionally with a broad set of business partners to understand
and integrate their API or data flow systems with Xeno, so a minimal
understanding of data and API integration is a must.
● Experience with docker and microservice based architecture using
orchestration platforms like Kubernetes.
● Understanding of Public Cloud, We use Azure and Google Cloud.
● Familiarity with web servers like Apache, nginx, etc.
● Possessing knowledge of monitoring tools such as Prometheus, Grafana, New
Relic, etc.
● Scripting in languages like Python, Golang, etc is required.
● Some knowledge of database technologies like MYSQL and Postgres is
required.
● Understanding Linux, specifically Ubuntu.
● Bonus points for knowledge and best practices related to security.
● Knowledge of Java or NodeJS would be a significant advantage.
Initially, when you join some of the projects you’d get to own are:
● Audit and improve overall security of the Infrastructure.
● Setting up different environments for different sets of teams like
QA,Development, Business etc.
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Implementation & Customer success Manager
at A fast-growing SaaS commerce company
As a Customer Success Manager at this company, you will prioritize the goals and needs of our customers. CSMs form a direct relationship with customers and provide them with timely value propositions. CSM teams work with customers to help them with product onboarding, technical implementation support, understanding the business use cases and map it to the product features. The key skills required are:
- You have a customer first approach while implementing a technology product and can independently lead the project in a highly consultative and proactive manner.
- You can work with cross-functional teams (e.g. Product, Sales, technology) to quickly come up with solutions that achieve customer objectives.
- You are adept in client relationships and capable of engaging in business-level and technical conversations at multiple levels of the organization. You are empathetic and a good listener.
- You constantly strive to improve customer health metrics like product implementation time, CSAT, LTV, repeat purchase, churn, retention, NPS, upsell and cross-sell.
You should have :
- 5+ years of experience working with enterprise-level strategic customers on technology solutions.
- Ability to understand complex business requirements.
- Ability to quickly learn and explain technical concepts.
- Good project management skills.
- Strong critical thinking skills and ability to draw insights to improve the product and customer experience.
- Very good verbal and written communication & presentation skills.
- Knowledge of technology solutions like APIs, integrations, SQL, AWS, Pendo, Hubspot, Freshdesk would be a big plus.
- Very hands-on experience in Excel sheets and advanced data analysis.
- Excellent communication skills and experience working with a SaaS company would be ideal.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Company works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Azure/ Aws Cloud Architect
at For leading digital transformation services provider
capacity of an architect
Technically hands-on experience on AWS and Azure. Experience in PaaS services like Lambda,
ECS, EKS, Fargate, Elastic bean stalk, Step functions, workflow serivce, SQS, SES, DynamoDB,
RDS, ACS, AKS, Webapp, Logic Apps, SQL Azure, Workflow service, Service Bus, Storage Queues,
MySQL, Azure functions
Tehcnically hands-on experience in migrating or building enterprise .NET or Java stack
applications on AWS or Azure
Technically hands-on experience in containerizing customer .NET and/or Java applications and
deploying them on managed container services in AWS or Azure
Technical hands-on experience in designing and building No SQL databases like MongoDB,
Cassandra
Experience and knowledge on Kubernetes platform
Steong understanding of container tehcnology (Docker), conainer architecture, deployment
patterns (single/multicontainer)
Experience in designing, building micro services based customer applications on Java and/or
.NET stack
Official Architect certification in AWS or Azure
Architecture development experience across business, applications, data and technology
domains
Excellent communication and influencing skills and experience in leading customer
conversations and front-ending with customers
Experience of leading major strategic business and IT transformation programs
Ability to explain complex technical issues in a way that non-technical people may understand
Proven track record of mentoring team in adopting new technologies and ability to manage a
team of architects and developers
Optional skills
Project and program management planning and organizational skills
Experience in other cloud technologies like GCP, Vmware Tanzu, Openshift, IBM cloud
Experience and knowledge in Hybrid cloud solutions and hybrid clod migration and management
- Perform extensive market research and collect data across different data points
- Evaluate and analyze the performance of the product across parameters
- Generate reports, create dashboards, and conduct presentation with stakeholders on the result findings
- Provide recommendations on product launch and enhancement strategies
- Continuously monitor and report product performance to stakeholders
Product Analyst Requirements:
- Bachelor’s degree in business, economics, mathematics or any related field.
- Extensive knowledge of Microsoft Office Suite (Outlook, Excel, Word, Powerpoint) is preferred.
- Proficient in database software like MySQL
- Strong communication and presentation skills.
- The ability to work under pressure and adapt to change in a fast paced start-up environment
- Excellent time management skills.
Principal AI Researcher
Introduction
Synapsica is a series-A funded HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don't have to rely on cryptic 2 liners given to them as a diagnosis.
Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyse medical images and create v2.0 of advanced radiology reporting. We are backed by IvyCap, Endia Partners, YCombinator and other investors from India, US, and Japan. We are proud to have GE and The Spinal Kinetics as our partners. Here’s a small sample of what we’re building: https://www.youtube.com/watch?v=FR6a94Tqqls
Your Roles and Responsibilities
Synapsica is looking for a Principal AI Researcher to lead and drive AI based research and development efforts. Ideal candidate should have extensive experience in Computer Vision and AI Research, either through studies or industrial R&D projects and should be excited to work on advanced exploratory research and development projects in computer vision and machine learning to create the next generation of advanced radiology solutions.
The role involves computer vision tasks including development customization and training of Convolutional Neural Networks (CNNs); application of ML techniques (SVM, regression, clustering etc.), and traditional Image Processing (OpenCV, etc.). The role is research-focused and would involve going through and implementing existing research papers, deep dive of problem analysis, frequent review of results, generating new ideas, building new models from scratch, publishing papers, automating and optimizing key processes. The role will span from real-world data handling to the most advanced methods such as transfer learning, generative models, reinforcement learning, etc., with a focus on understanding quickly and experimenting even faster. Suitable candidate will collaborate closely both with the medical research team, software developers and AI research scientists. The candidate must be creative, ask questions, and be comfortable challenging the status quo. The position is based in our Bangalore office.
Primary Responsibilities
- Interface between product managers and engineers to design, build, and deliver AI models and capabilities for our spine products.
- Formulate and design AI capabilities of our stack with special focus on computer vision.
- Strategize end-to-end model training flow including data annotation, model experiments, model optimizations, model deployment and relevant automations
- Lead teams, engineers, and scientists to envision and build new research capabilities and ensure delivery of our product roadmap.
- Organize regular reviews and discussions.
- Keep the team up-to-date with latest industrial and research updates.
- Publish research and clinical validation papers
Requirements
- 6+ years of relevant experience in solving complex real-world problems at scale using computer vision-based deep learning.
- Prior experience in leading and managing a team.
- Strong problem-solving ability
- Prior experience with Python, cuDNN, Tensorflow, PyTorch, Keras, Caffe (or similar Deep Learning frameworks).
- Extensive understanding of computer vision/image processing applications like object classification, segmentation, object detection etc
- Ability to write custom Convolutional Neural Network Architecture in Pytorch (or similar)
- Background in publishing research papers and/or patents
- Computer Vision and AI Research background in medical domain will be a plus
- Experience of GPU/DSP/other Multi-core architecture programming
- Effective communication with other project members and project stakeholders
- Detail-oriented, eager to learn, acquire new skills
- Prior Project Management and Team Leadership experience
- Ability to plan work and meet the deadline
Job brief
Would you like to take the opportunity to part of a passionate and talented group of people to transform the future of finance? You will working on creating a mobile app for people in need and wants funds real time.
Key Responsibilities:
- Writing clean and efficient codes for Android applications
- Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance.
- Collaborating with cross-functional teams to define and design new feature.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- Ability to brainstorm and come up with solutions to open ended problems.
- Ability to take ownership and drive initiatives end to end.
- Desire to learn and dive deep into new technologies on the job.
- Solid understanding of CS fundamentals-Operating Systems, Databases and Data Structure.
Knowledge and Skills:
- Prior experience as an Android Developer using Java, Kotlin, Android SDK, Android NDK
- Proficient understanding of code versioning tools such as Git
- Familiarity with RESTful APIs to effectively integrate Android applications
- Solid understanding of the full mobile development life cycle.
- Passion for products and aspiration to make a big impact.
- Solid engineering principles and clear understanding of data structures and algorithms.
- Expertise in implementation of custom UI components along with fabulous animations and write/understand Rest APIs
- Experience working with Google Maps, Social APIs, Geo-locations, Media permissions, SMS fetch, etc.
- Experience in memory management and in designing high- performance apps
Production Support Engineer
at Gaian Solutions India Pvt Ltd-GAIA TV
Taking ownership of customer issues reported and seeing problems through to
resolution
Understand, interpret, reproduce, and diagnose issues reported by the customers.
Researching, troubleshooting and identifying solutions to resolve product issues
Should be able to handle voice calls, emails and online web sessions with the
customer as part of technical troubleshooting
Should exhibit patience and empathy while working with customer with an aim to
drive positive customer experience
Following standard procedures for proper escalation of unresolved issues to the
appropriate internal teams
Following standard procedures for submitting tickets to the engineering team for
further investigation of unresolved issues
Contributing actively towards knowledge base articles
Adherence to strict SLA’s
Ready to work in early morning, general and afternoon shifts, including weekends, on
rotation basis
Should demonstrate an aptitude and appetite for learning newer technologies while
expanding on the core knowledge
Primary skills:
1-3;3-8 years of relevant experience.
Strong technical knowledge on:
Cloud Technologies – AWS, Azure etc.
Databases – SQL, Oracle, MySQL etc.
Operating Systems – Linux, Windows etc.
Networking – Basic networking concepts and troubleshooting
Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience
with REST and SOAP calls.
Excellent communication skills – English written and verbal
HTTP technology and principles, including REST and SOAP principles (Required)
JSON & XML Data formats (required)
Javascript Regular Expression (Good to have)
Good understanding of networking protocols and applications (TCP/IP, proxies, load
balancing, firewalls, etc.) (Required)
Working knowledge of database technologies and SQL (Required)
In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus,
but not required)
Strong analytical and logical reasoning for technical troubleshooting
Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
Should be a team player who keeps team’s success before individual achievements
Knowledge on data integration (Informatica/ Mulesoft))
Senior DevOps Engineer
at They platform powered by machine learning. (TE1)
- Deploy company Application on customer public cloud and on-premise data centers
- Building Kubernetes based workflows for wide variety of use cases
- Document and Automate the deployment process for internal and external deployments
- Interacting with customers over call to deployment and debugging
- Deployment and Product Support
Desired Skills and Experience
- 4-6 years of experience in infrastructure development, or development and operations.
- Minimum 2+ years of experience in docker and kubernetes.
- Experience working with Docker and Kubernetes. Aware of Kubernetes Internals, Networking etc. Experience with Linux infrastructures tools.
- Good interpersonal skills and communication with all levels of management.
- Extensive experience in setting up Kubernetes on AWS, Azure etc.
Good to Have
- Familiarity with Big Data Tools like Hadoop, Spark.
- Experience with Java Application Debugging.
- Experience in monitoring tools like Prometheus, Grafana etc
Who We Are
Getir is a technology company, a pioneer of the online ultra-fast grocery delivery service business, that has transformed the way in which millions of people across the world consume groceries. We believe in a world where getting everything you need, when you need it, sustainably, is the new normal.
Getir is growing incredibly fast in Europe, but we want to grow globally. From London to Tokyo, Sao Paulo to New York, our global ambitions can only be accomplished with exceptional technology.
If you've got the experience and the ambition to be a Database Administrator (Postgres) at Getir and a founding part of our technology hub in Bangalore, please apply.
What you’ll be doing:
- Work with engineering and other teams to build & maintain our database requirements and answer big data questions
- Use your past DBA experience and industry wide best practices to scale and optimize the database services.
- Regularly conduct database health monitoring and diagnostics
- Create processes to ensure data integrity and identify potential data errors.
- Document and update procedures and processes.
- Troubleshoot and resolve problems as they arise
What we look for in you:
- You have A Bachelor’s degree in Computer Science, Computer Engineering, Data Science, or another related field.
- 3+ years of experience as a Database Administrator
- Proficiency administering PostgreSQL
- Extensive experience performing general troubleshooting database maintenance activities including backup and recovery, capacity planning, and managing user accounts.
- Experience in identifying and documenting risk areas and mitigation strategies for process and procedure activities.
- Experience in managing schemas, indexing, objects, and partitioning the tables.
- Experience in managing system configurations.
- Experience creating data design models, database architecture, and data repository design.
- Strong understanding of SQL tuning and optimization of query plans.
- Linux shell scripting skills and experience with production Linux environments
- Experience working with software engineers in a highly technical environment.
- Knowledge of 1+ programming language (e.g. C++, Scala, Java, JavaScript etc.)
- Excellent verbal and written communication skills.
- Knowledge administering MongoDB (Good to have)
- Knowledge administering Amazon RDS for PostgreSQL & Redshift. (Good to have)
MLOps Lead Engineer
at IT solutions specialized in Apps Lifecycle management. (MG1)
- Automate and maintain ML and Data pipelines at scale
- Collaborate with Data Scientists and Data Engineers on feature development teams to containerize and build out deployment pipelines for new modules
- Maintain and expand our on-prem deployments with spark clusters
- Design, build and optimize applications containerization and orchestration with Docker and Kubernetes and AWS or Azure
- 5 years of IT experience in data-driven or AI technology products
- Understanding of ML Model Deployment and Lifecycle
- Extensive experience in Apache airflow for MLOps workflow automation
- Experience is building and automating data pipelines
- Experience in working on Spark Cluster architecture
- Extensive experience with Unix/Linux environments
- Experience with standard concepts and technologies used in CI/CD build, deployment pipelines using Jenkins
- Strong experience in Python and PySpark and building required automation (using standard technologies such as Docker, Jenkins, and Ansible).
- Experience with Kubernetes or Docker Swarm
- Working technical knowledge of current systems software, protocols, and standards, including firewalls, Active Directory, etc.
- Basic knowledge of Multi-tier architectures: load balancers, caching, web servers, application servers, and databases.
- Experience with various virtualization technologies and multi-tenant, private and hybrid cloud environments.
- Hands-on software and hardware troubleshooting experience.
- Experience documenting and maintaining configuration and process information.
- Basic Knowledge of machine learning frameworks: Tensorflow, Caffe/Caffe2, Pytorch
Tech Support Engineer (Wordpress B2B Saas)
at BlogVault
We're looking for a Customer support engineer to support our customers during India hours (India timings: 7-8 AM to 5 PM) with an experience of 1+ years.
We're seeking a passionate and highly driven professional with prior experience of working in a software company - Prepefrable B2B.
This role is ideal for someone who is consultative by nature and passionate about customer happiness.
Responsibilities
1) Provide high-quality technical support over email and chat primarily to our customers across the Globe
2) Help our customers in all stages of usage of our product - during the trial, setup/configuration, and after-sales support
3) Making sure all customer issues that need resolution by the engineering team are followed through and resolved in a timely manner.
4) Keeping our Help/FAQ sections up to date.
5) Work with our engineering team to help them understand customer problems, reproduce them and fix them.
6) Work with our product team and contribute towards driving our product roadmap with real-world customer requirements
Requirements
1) Very Strong written and verbal presentation/communication skills (MOST ESSENTIAL)
2) You must be great at understanding and be analyzing problems
3) You must have at least 1-year experience with customer support for a business/enterprise tool
4) You must be willing to work in the provided timings IST 7-8 AM - 5 AM)
5) You should have excellent spoken and written English communication skills
6) You should be a good writer, with the ability to help non-technical people understand technical aspects of our product. You should also be able to maintain our Help/FAQ.
7) An engineering/technical degree would be considered a strong advantage
Apply with
Your resume
Your current CTC and expected CTC.