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is a Customer Data Platform-led personalization and real-time marketing automation solution that delivers superior customer experiences resulting in increased conversions, retention, and growth for enterprises. logo
Customer Success Manager
is a Customer Data Platform-led personalization and real-time marketing automation solution that delivers superior customer experiences resulting in increased conversions, retention, and growth for enterprises.
Customer Success Manager
is a Customer Data Platform-led personalization and real-time marketing automation solution that delivers superior customer experiences resulting in increased conversions, retention, and growth for enterprises.'s logo

Customer Success Manager

at is a Customer Data Platform-led personalization and real-time marketing automation solution that delivers superior customer experiences resulting in increased conversions, retention, and growth for enterprises.

Agency job
via HyrHub
1 - 3 yrs
₹7L - ₹10L / yr
Bengaluru (Bangalore)
Skills
Customer Success
SaaS

1-4 years of employment experience in Customer Success.

● Candidates with strong demonstrated prior experience in helping clients achieve

success using enterprise solutions preferably digital marketing platforms are preferred.

● Proven track record of upselling/cross selling

● Experience in working with and influencing customers at multiple levels up to CXOs.

● Must have an engineering degree in graduation.

● Must have excellent communication skills.

● Willingness to travel, if required on short notice.

● BFSI experience is a plus

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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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Fictiv
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1 video
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Vedvati Karandikar
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5 - 10 yrs
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Salesforce Apex
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What You’ll Be Doing:

  • Subject Matter Expert on implementing APEX code and workflow code end-to-end in Salesforce, identifying dependencies in support of delivery, release, and change management.
  • Expert in Salesforce data structures, object structures and partners of extending these things to provide highly customised data storage.
  • Partner with all cross-functional teams to determine Salesforce CRM needs.
  • Develop customised solutions within the Salesforce platform, including design, implementation, quality control, end-to-end testing plans in multiple environments (dev/test/stage/prod), troubleshooting and bug fixing.
  • Own stability of the applications to Engineering standards including, incident management, monitoring, alerting and incident resolution for all aspects of the application.
  • Create timelines, set expectations with RevOps and other cross-functional stakeholders.
  • Collaborate with Engineering to ensure changes to event implementations and integrations are gracefully handled in the application.
  • Maintain the security and data integrity of the application software.
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  • Enjoy working with remote teams and people that have strong opinions
  • Excellent verbal and written communication skills
  • Excellent leadership and collaboration skills and the ability to lead large projects autonomously.
  • Exhibits a high level of initiative and integrity and is empathetic to the needs of individuals across the organisation
  • Enjoy working with a diverse group of people who have strong opinions.
  • Comfortable not knowing answers, but resourceful and able to resolve issues.
  • Strong problem solving and critical thinking skills.
  • Strong project management, presentation and public speaking skills.
  • Self-starter who’s comfortable with ambiguity, asking questions, and adept at shifting priorities
  • Strong customer service skills with proven service mentality
  • Strong in documenting business processes and communicating system requirements

Desired Traits, Qualifications, Education and Experience Equivalency

  • Be able to make decisions, meet targets and work under pressure.
  • Ability to set up, facilitate, and lead service and process improvement sessions with a range of business stakeholders.
  • Ability to present to groups of mixed technical understanding.
  • Adept at creating visuals to tell a story.
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  • Ability to exercise good judgment within broadly defined practices and policies.
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  • Excellent decision-making skills and the ability to work in a collaborative environment, a team player.

Traits of a successful partnership:

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Preferred Experience/ Minimum Qualifications

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http://www.fictiv.com/" target="_blank">About Fictiv

Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world. 

This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.

We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

Apply for this Job

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact in this Role

The Business Applications team performs a critical function for Fictiv by managing software that is part of the framework used to conduct day-to-day business. This team writes code to provide customised application configuration and data structures, customise workflows, implement monitoring and alerting, secure and control access, and integrate business software with Fictiv platform. Functional areas supported include: Operations, Finance, Sales, Marketing, Engineering, Product, Architecture, and Customer Support. The Business Applications team partners closely with cross functional stakeholders to ensure that business systems software is properly secured and has managed change control to meet each of their needs.

This team sets the stage for ensuring Fictiv's business is delivering on KPIs and goals. This team provides inputs for Fictiv’s strategic decision making.

The Business Applications team implements business software across Fictiv’s departments.

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FactWise
at FactWise
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Posted by Shachi M
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FactWise is a fully funded, early-stage startup building b2b SaaS for a global SMB client base. Our team has alumni from MIT, Stanford, GeorgiaTech, UCL, the IITs, VJTI, Amazon and McKinsey, and currently comprises frontend, backend, full stack developers, UI/UX engineers, product managers, data scientist, and Ops, HR, Marketing. We'd love to get to know you better!

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As a young startup, we are hoping to be joined by self-starting, hardworking, passionate individuals who are committed to delivering their best, who can grow into future leaders of FactWise.
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IOS DEVELOPMENT:


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Strong verbal & written communication skills
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What are the must-haves for the job?

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Experience: 2-7 years

Salary: According to Eligibility

Location: Delhi NCR

Contact Person: Neelam

Interested candidate send updated resume( neelam @ egiplay . com)

Read more
1THING
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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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