Customer Success Manager

at the world’s first real-time cross channel marketing automation built on an intelligent and secure Customer Data Platform for Enterprises.

Agency job
via HyrHub
Bengaluru (Bangalore)
3 - 7 yrs
₹10L - ₹20L / yr
Full time
Customer Success
Customer Retention
Solution selling
Customer Acquisition
Looking for a maverick who is passionate about increasing digitals share of Business for
our different verticals.
● Overall responsibility of monthly/quarterly/annual revenue from set of Strategic
● Define and Execute strategy for retention and cross sell for every account
● Understand client known and unknown needs and partner with Delivery and
product team to address client needs
● As a trusted advisor drive adoption of existing use cases and evangelize new
use cases among Clients
● Engage with CMO, Head Digital marketing, Head Digital, Head Analytics, Head
–Innovation and other C level executives.
● Provide Client and market level insights for product innovation
● Lead presales for the region & given set of accounts
● Work closely with Clients towards Customer Advocacy for evangelizing Case
Study & PRs


● 5-7 years of experience, with strong demonstrated prior experience of helping
clients achieve success using enterprise solutions preferably digital marketing
● Proven track record of upselling/cross selling
● Experience in working with and influencing customers at multiple levels up to
● Must have excellent communication skills.
● Willingness to travel, if required on short notice.
● BFSI experience is a plus
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Typing Speed Test- Please follow instructions below
  • You are required to take an online typing speed test through the link below
  • Go to to complete a type speed test.
  • On the left, select English, 1 minute, and Aesop's Fables.
  • Click the green "Start Test" button.
  • Please upload a screen shot of your typing test results as part of your cover letter. 

Apply here:
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