Customer Success

at Our client company is into Education. (KS1)

Agency job
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Bengaluru (Bangalore)
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2 - 5 yrs
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₹6L - ₹8L / yr
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Full time
Skills
Customer Success
Customer Relation
Customer Success Manager
Inbound
Outbound
Customer Relationship
Quick Resolution
  • Consult with the customers on their needs and curate company products to meet the requirements
  • Responsible for the success of workshops, for both the client and facilitator
  • Take care of workshop logistics for the client
  • Help the client prep for the workshop, answer any questions they may have about the workshop be the face of the company, and ensure smooth delivery of the workshops
  • Help facilitator with preparation and travel
  • Serve as the primary point of contact when customer issues arise, troubleshooting, and ensuring quick resolution.
  • Promote awareness of the company’s upcoming research and products

Basic Qualifications:

  • 2 – 5 years of work experience managing senior customer relationships
  • Should ensure customer retention, renewal, and growth
  • Background in customer success

 

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Qualifying Criteria

 

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About UniAcco

 

UniAcco is an initiative by Adventum Offshore. UniAcco is a global student accommodation platform for students actively looking to study and stay in the UK.  We are a cross-border platform and one-stop solution where students can compare, consult, and choose their accommodation from several verified properties, simply and securely. By providing concierge services to premium customers to ensure them the best hassle-free experience abroad.

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Ayush Poddar

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English Proficiency
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Founded 2018  •  Products & Services  •  20-100 employees  •  Bootstrapped
Customer Success
English Proficiency
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Ahmedabad, Chennai
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0 - 3 yrs
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₹1L - ₹2L / yr
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Job posted by
Wang Fuqiang
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