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3 - 7 years


INR 5L - 10L


customer retention
retention manager

Job description

Key Responsibilities • Responsible for driving customer retention on Flochat. Will own key marketing channels like Facebook/ Instagram and other channels, push & in-app notifications, re-marketing , display advertising • A key part of the responsibility will center around platform marketing to deliver a completely personalized user experience: surfacing the right content through in app notifications • Deep dive into consumer engagement with Flochat. Use this knowledge to identify lapser behaviour and build marketing communication that converts potential lapsed users & light users to engaged users • Communication Strategy: Create advertising promos to drive key priorities: new features, partner offers etc. Campaigns need to be driven by insights gleaned through data mining consumer usage & behavior • Build retention frameworks for customer cohorts and personas, and activate marketing on-platform and re-marketing off-platform customized to the respective cohorts & personas.

About the company

Flo, the first of it’s kind hybrid instant messenger app for free messaging, audio and video group calling that allows you to easily connect with friends. It’s the most evolved Instant Messaging platform ever created.

Introducing Chactions: Chats with actions to the world.

A unique Flo feature which allows you to book movie tickets through Book My Show/ tables at your favourite restaurants






6-50 employees


Raised funding
View company

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