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Fountane inc
HR Fountane
Posted by HR Fountane
Remote only
2 - 4 yrs
₹13L - ₹18L / yr
Business Analysis
JIRA
confluence
Microsoft Office
business analytics

About Fountane:

Fountane is a leading product studio committed to driving digital transformation and technology implementation for companies across industries. We specialize in turning innovative ideas into market-ready products, leveraging our expertise in design and development to create solutions that meet the evolving needs of our clients. At Fountane, we believe in fostering a culture of collaboration, innovation, and continuous learning.

Position Overview:

We are seeking a skilled Business Analyst to join our dynamic team, working remotely from India. This role is crucial in bridging the gap between our design teams and development teams, ensuring seamless communication and alignment throughout the project lifecycle. The ideal candidate will possess a strong background in business analysis, with a knack for creating detailed documentation and diagrams that clarify complex processes and requirements.

Key Responsibilities:

- Documentation & Analysis: Develop comprehensive documentation, including requirements specifications, process flows, and functional specifications, to support project objectives and deliverables.

- Collaboration & Communication**: Act as a liaison between design teams, development teams, and stakeholders, ensuring clear communication and understanding of project goals and requirements.

- Project Support: Assist project managers in planning and monitoring project progress. Identify potential issues and risks, proposing effective solutions to ensure project success.

- Process Improvement: Continuously seek opportunities to improve processes and methodologies used in design and development workflows.

- Stakeholder Engagement: Engage with clients and internal teams to gather and analyze needs, translating business objectives into actionable project requirements.

- Visual Representation: Create diagrams and visual representations that effectively illustrate system functionalities, user flows, and data models to both technical and non-technical stakeholders.

Required Qualifications

- Bachelor’s degree in Business Administration, Information Technology, or a related field.

- Proven experience as a Business Analyst or similar role, particularly in technology or digital product development environments.

- Strong analytical and problem-solving skills, with the ability to work on complex projects.

- Excellent documentation skills, with experience in creating clear and comprehensive reports, diagrams, and specifications.

- Proficient in tools such as Microsoft Office, Visio, and any relevant BA tools (e.g., JIRA, Confluence).

- Outstanding communication and interpersonal abilities, with proficiency in English.

- Ability to work independently and collaboratively in a remote setting.

Why Join Fountane?

- Remote Flexibility: Enjoy the flexibility of working remotely from anywhere in India.

- Growth Opportunities: Be part of a growing company that offers opportunities for professional development and career advancement.

- Collaborative Culture: Join a supportive team environment that values innovation, creativity, and diversity.

- Impactful Work: Contribute to projects that drive digital transformation and make a tangible impact on businesses and their customers.

How to Apply

If you are passionate about leveraging your analytical skills to facilitate digital innovation, we would love to hear from you. Please submit your resume and a cover letter explaining why you are the perfect fit for this role to.Fountane is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Nyteco

at Nyteco

2 candid answers
1 video
Alokha Raj
Posted by Alokha Raj
Remote only
2 - 3 yrs
₹7L - ₹14L / yr
Customer Support
carbone.io
dbeaver
papertrail
Microsoft Office

Join Us in Pioneering the Future of Recycling


At Jules AI, we are on a mission to empower recyclers with the best of what digital technology can offer and as a result contribute to a greener planet.Our SaaS platform, is designed to dramatically automate recycled materials procurement and sales processes. We operate with an agile and globally distributed team across multiple continents, including Canada, Europe, and Asia.


Who we are looking for

  • As a Technical Configuration and Setup Expert at Jules Trade, you will play a critical role in the onboarding process of our clients, understanding their business niche, client challenges, and ensuring that their setup on our platform is configured to meet their specific requirements. 


  • You will lead the configuration and setup of customer accounts based on requirements shared by the Customer Success (CS) team, provide technical and configurational support using advanced software tools, and manage confidential client data with utmost integrity.


Key Responsibilities

  • Lead the onboarding process for new clients, understanding their business model, niche, and specific challenges to ensure a smooth transition to the Jules Trade platform.
  • Configure and set up customer accounts based on specific requirements provided by the CS team, ensuring a tailored experience for each client.
  • Provide advanced technical support using software tools such as Carbone.io, DBeaver, Papertrail, Postman, Redis/Medis, and Microsoft Word, along with leveraging AI technologies like ChatGPT for innovative solutions.
  • Manage sensitive client data securely, ensuring accurate data mapping for an efficient user experience on our platform.
  • Employ creative problem-solving skills to meet technical and configurational requirements of clients, thinking outside the box to find effective solutions.
  • Offer proactive recommendations to clients for optimizing their use of the Jules Trade platform, enhancing their trading efficiency and productivity.
  • Contribute to the team by sharing knowledge, skills, and ideas to improve overall performance and service delivery.


Required Skills and Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Proven experience in technical support, IT configuration, or a similar role, preferably in a trading or fintech environment.
  • Strong proficiency in using advanced software tools such as Carbone.io, DBeaver, Papertrail, Postman, Redis/Medis, and Microsoft Word.
  • Experience with AI technologies like ChatGPT and ability to apply them creatively to solve customer challenges.
  • Solid understanding of data management principles and experience in handling confidential information with integrity.
  • Excellent problem-solving skills and the ability to think creatively to fulfill customer technical and configurational requirements.
  • Strong communication and interpersonal skills, with the ability to work closely with the Customer Success team and interact effectively with clients.
  • Ability to provide insightful recommendations for platform optimization and contribute to team performance improvement.
  • Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously in a fast-paced environment.


Grow, develop and thrive with us

  • As a global company, we treasure and encourage diversity, perspective, interest, and representation through inclusivity. The more we have, the better the solution.
  • Connect and work with leading minds from the recycling industry and be part of a growing, energetic global team, across time zones, regions, offices and screens.
  • Exposure to developments and tools within your field ensures evolution in your career and skill building.
  • We adopt a Bring Your Own Device policy and encourage flexibility and freedom in how you work through competitive compensation and yearly appraisals
  • Health insurance coverage, paid vacation days and flexible work hours help you maintain a work-life balance
  • Have the opportunity to network and collaborate in a diverse community.


Are You Ready for the Challenge?

If you are a proactive problem solver passionate about technology and business integration, committed to delivering exceptional results, we invite you to join us in shaping the future of the recycling industry at Jules AI.


Apply to us directly: https://nyteco.keka.com/careers/jobdetails/33546

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DigiTace Tech Solutions Private Limited
Remote only
0.5 - 2 yrs
₹1L - ₹3L / yr
Microsoft Office
English Proficiency

As a Customer Relationship Executive, you will play a crucial role in building and maintaining positive relationships with clients. Your primary responsibility will be to ensure customer satisfaction, address inquiries and concerns, and contribute to overall customer loyalty. You will act as a liaison between the organization and its clients, striving to enhance the customer experience and maximize customer retention.

Key Responsibilities:

  1. Customer Interaction:
  • Respond promptly and professionally to customer inquiries via various channels such as phone, email, and chat.
  • Proactively reach out to customers to gather feedback, address concerns, and ensure their satisfaction.
  • Build and maintain strong, positive relationships with clients to foster long-term loyalty.
  1. Issue Resolution:
  • Investigate and resolve customer issues or complaints promptly and effectively.
  • Collaborate with internal teams to provide solutions and ensure timely resolution of customer concerns.
  1. Product Knowledge:
  • Develop a deep understanding of the products or services offered by the company.
  • Provide accurate and comprehensive information to customers about product features, pricing, and benefits.
  1. Communication:
  • Communicate effectively with customers to convey information, updates, and promotions.
  • Ensure clear and concise communication to avoid misunderstandings.
  1. Record Keeping:
  • Maintain detailed records of customer interactions, feedback, and issue resolutions in the company's CRM system.
  • Use CRM data to identify trends, customer preferences, and areas for improvement.
  1. Customer Feedback:
  • Actively seek and collect customer feedback to contribute to product/service enhancements and improvements.
  • Share valuable customer insights with relevant internal teams for continuous improvement.
  1. Upselling and Cross-selling:
  • Identify opportunities for upselling or cross-selling products and services to existing customers.
  1. Customer Education:
  • Provide educational materials and resources to customers to enhance their understanding of products/services and maximize their benefits.

Qualifications and Skills:

  • Bachelor's degree in Business, Marketing, or a related field.
  • Proven experience in customer service or a similar role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-centric approach.
  • Familiarity with CRM software and proficiency in using various communication channels.
  • Ability to work independently and collaboratively within a team.
  • Strong organizational skills and attention to detail.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or responsibilities associated with this position at any time.

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Eminenture Private Limited
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
3 - 6 yrs
₹3L - ₹5L / yr
Root cause analysis
Quality management
Data management
Client Management
Excel VBA
+5 more

Management skills for supervising individuals and departments

 Interpersonal and communication skills for building relationships with their teams, peers, and directors

 Numeracy skills for managing quality reports

 Writing skills for preparing reports

 Negotiating skills for handling the resources per quality performance  Organizational skills for prioritizing their deliverables

 Must be well versed with quality standards and parameters and checks

 Training skills for providing project instructions and feedback to team members

 Proven work experience as a Quality Analyst or similar role

 Experience in quality inspection, auditing and testing

 Strong computer skills and knowledge of QA databases and applications

 Strong analytical and problem-solving skills

 Meticulous attention to detail

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CareStack
Manila, Cebu (Philippines)
1 - 10 yrs
$5.7K - $6.2K / yr
Customer Service
English Proficiency
Microsoft Office
Voice processing

Job Title: Virtual Assistant (Customer Support)


Company: CareStack


Location: Manila or Cebu (On-site)


Position Type: Full-time, Graveyard Shift (40 hours/week)


About CareStack:


Good Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put, CareStack™ is rewriting the rules of what an intelligent solution should look like for dentistry. CareStack™ is venture funded by same VC funds whose portfolio include Facebook, Flipkart, Freshdesk, Dropbox, BookMyShow, and many other leading technology enterprises. We are constantly seeking to engage with passionate people with a high degree of personal accountability and an intense passion in building healthcare solutions that make a global impact. 


Job Description:


CareStack is seeking experienced Virtual Assistants with a minimum of 3 years of Customer Support expertise to join our team. As a Virtual Assistant, you will play a pivotal role in delivering unparalleled customer service to our international clientele.


Responsibilities:


Handle customer inquiries and concerns via voice processing in a professional and efficient manner.

Provide exceptional customer support to our international clients, ensuring their needs are met and issues are resolved promptly.

Utilize English proficiency to communicate effectively and clearly with customers.

Use Microsoft Office tools proficiently to document customer interactions, issues, and resolutions.

Collaborate with the team to maintain high standards of service excellence.

Adapt to the graveyard shift (9PM to 6AM Philippine Time) based in Manila or Cebu.

Requirements:


Minimum of 3 years of demonstrated Customer Support experience.

Proficiency in English, both spoken and written, with excellent communication skills.

Strong familiarity with Microsoft Office tools.

Proven experience in handling customer inquiries and concerns in a voice processing capacity.

Experience in managing international clients is highly desirable.

Ability and willingness to work on-site in either Manila or Cebu.

Commitment to working the graveyard shift (9PM to 6AM Philippine Time).



Benefits:


Competitive salary package.

Opportunities for growth and professional development.

Dynamic and collaborative work environment.

Incentives and rewards for outstanding performance.

Comprehensive benefits package.

If you meet the above requirements and are enthusiastic about delivering exceptional customer service in a dynamic international environment, we'd love to hear from you!


How to Apply:


Please submit your resume along with a cover letter detailing your relevant experience and why you're interested in joining CareStack as a Virtual Assistant.

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cambodia
4 - 10 yrs
₹1L - ₹6L / yr
Microsoft Office
Financial accounting
Social media management
Business administration

● Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.


● Fulfills tasks set out by the Management, specifically from the office of the Business Development Director;


● Follows the company rules, regulations and guidelines;


● Support and assist the Business Development Unit in terms of calendar, appointment, organization of meetings, documentation, event preparation, team coordination, correspondences, legal document process, minutes of the meetings, business trips and other tasks in relation


● Create and maintain an effective filing management system for all documents, records and reports for the CEO;


● Directly coordinates with the company heads and managers regarding business related matters as delegated by the CEO such as, but not limited to the following;


○ Monitor and follow up committed deliverables; ○ Securing pertinent documents or requirements related to business matters as authorized by the CEO;


○ Manage and protect confidential files of the CEO;


○ Organize and update files/ legal documents of the CEO;


○ Handles special projects that may be assigned from time to time;


○ Performs any tasks or work required by the Chairman/CEO.


The specific responsibilities and requirements for an Admin Executive cum Professional Assistant support for Managers in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.


Php 70000


Work Experience Requirements

● Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.

● Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, and external partners.

● Expert level written and verbal communication skills.

● Demonstrated proactive approaches to problem-solving with strong.

● Highly resourceful team player, with the ability to also be extremely effective independently.

● Forward-looking thinker, who actively seeks opportunities and proposes solutions.

● Bachelor's degree required, preferably a graduate of Business Administration, Accountancy, or Finance.

● Strong work tenure of five to 10 years of experience supporting C-Level Executives.

● Experience and interest in internal and external communications, and partnership development.

● Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint), Adobe Acrobat, and Social Media web platforms.

● Willing to work office based and travel


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cambodia
2 - 5 yrs
₹1L - ₹7L / yr
Communication Skills
Microsoft Office
Data Visualization
Problem solving
Active listening
+1 more

●Customer Support: Provide excellent service to players and address their inquiries or issues promptly.


● Payment Processing: Process secure and efficient payment and withdrawal transactions in compliance with financial regulations.


● Fraud Prevention: Implement measures to detect and prevent fraudulent activities by monitoring player accounts and transactions.


● Game Management: Coordinate with game providers to ensure a diverse and engaging game library, oversee game releases, updates, and maintenance.


● Responsible Gaming: Promote responsible gambling practices and implement self-exclusion and responsible gaming tools for players.


● Bank Verification: Process customers' deposits to ensure valid and official amounts are transferred to their accounts.


● Follow-up: Reach out to existing non-active players to inform them about the latest promotions they can avail of.


● VIP Customer Handling: Provide excellent service to VIP customers by engaging with them and updating them about the latest gaming promotions.


● Attracting New Players: Initiate new strategies to attract new players to choose our website.


● Personalized Customer Engagement: Engage with customers through personalized conversations.


● Sales Reporting and Forecasting: Update the Sales Monitoring System to understand trends and discover new sales tactics.


● Other tasks assigned by the Sales and Operation Head and Managers.


The specific responsibilities and requirements for a Customer Service Representative in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards



Work Experience Requirements


● Experience in Sales Data Analysis;

● Demonstrated high level of proficiency in MS Office (Excel and PowerPoint), creating and managing performance dashboard data visualization;

● Working knowledge/experience on Google Workspace (Google Sheets and Google Slides) is a plus;

● Experience in Data Visualization tools like Visual Studio, Tableau, Power BI is a plus;

● Strong analytical and problem-solving skills, and attention to detail;

● Excellent communication skills, both written and oral, and active listening skills;

● Motivated self-starter;

● Willing to learn;

● Must be willing to report onsite in Cambodia

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Green Mobiles
Sumanth Lingala
Posted by Sumanth Lingala
Bengaluru (Bangalore)
2 - 5 yrs
₹2.5L - ₹3.5L / yr
Tally
Microsoft Office
Microsoft Excel
Microsoft Dynamics NAV
  • Maintain all records like Vouchers, Receipts, Bills, and Payments.
  • Bank Reconciliation, Payment Collection.
  • Monthly GST Working.
  • Reconciliation of Sundry Debtors & Creditors
  • Payment follows up by Telephonic & mailing
  • Daily Stock maintains.
  • Handling petty Cash Records.
  • Maintain Sales Purchase Registers & Keep in Software properly
  • Banking works like a Cheques issue for clearing Cash Deposit, NEFT, and RTGS
  • Handling Day-to-Day Accounting
  • Prepare Salary Statement, PF Account, Worker Salary, daily wages for Worker
  • Finalization of Accounts, Statement of Accounts, Debtors Controls Accounts, Balance sheet Statement, Consumption Charts, Trial Balance, Fixed Assets.
  • Tally Erp, Microsoft NAV ERP


Read more
Bengaluru (Bangalore)
0.5 - 0.5 yrs
₹12000 - ₹15000 / mo
Microsoft Excel
Digital Marketing
Search Engine Optimization (SEO)
Search Engine Marketing (SEM)
Facebook Marketing
+10 more

CSTech Infosolutions Private Limited has been a web design and development studio in business since 2003. As a website design studio, we have provided solutions to businesses of all sizes, whether freelancers, SMEs, or corporates. Our clients range from government agencies to private companies and startups.


Selected intern's day-to-day responsibilities include:

1. Handle on-page and off-page SEO activities.

2. Perform keyword research to optimize existing content and uncover new opportunities.

3. Handle link development tasks for websites to get the website in top positions in search engines.

4. Promote websites/services with the help of available social media sites.

5. Provide SEO analysis and recommendations in coordination with elements and structure of websites and the web.

6. Communicate and coordinate with subject matter experts, content/marketing managers, webmaster, and technology team to ensure SEO friendliness of the website/content.

7. Timely report generation to present metric for month-on-month comparison of efforts versus.

8. Plan and write the SEO strategy.

9. Provide ongoing client support for SEO strategy.

10. Being up-to-date with the latest SEO initiatives in the market.

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brickbolt
aditya dubey
Posted by aditya dubey
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
3 - 10 yrs
₹3L - ₹9.5L / yr
Field Sales
Inside Sales
Sales Operations
Sales and operations planning
Negotiation
+2 more

"Urgent Hiring"


BricknBolt is a managed marketplace providing construction services. We are category creators and front-runners in the space. We are solving one of the most complex business problems and creating an ecosystem of trust for the Stakeholders - Customers, Construction professionals and Material vendors. Construction has been a highly unorganized and severely tech-deficit industry globally. We are just not trying to organize but disrupt the industry completely using technology and process - creating the playbook for the industry.




Roles and Responsibilities:


● Leads will be generated in house. Prefixed meetings will be assigned by our Pre Sales team to the respective OS team.

● Process Oriented

● Data centric in approach and come up with smart & efficient processes for amazing customer experience.

● Negotiating payment and pricing

● Developing sales strategies

● Following up on business leads and referrals

● Traveling to various client locations

● Meeting sales targets

● Conducting presentations and product demonstrations

● Work with the Product team and provide the inputs to improve the interface, for better customer support and customer experience.



Desired Candidate Profile:


● Very high energy levels and do whatever it takes to creatively and effectively achieve your goals.

● Experience and passion for engaging with customers, helping to create a culture that fosters perpetual improvement.

● Amazing communication skills.

● Past experience in customer engagement and B2C sales.

● Past experience working in construction or real estate is a plus.

● Willingness to learn

● Open to new challenges.



Feel free to pursue through our careers site www.bricknbolt.com to learn more about us and what life at Bricknbolt is like.


Thanks again for your interest and for investing the time with us!


Industry

  • Real State/construction service provider

Employment Type- Full-time.



Read more
GIGL Summaries Private Limited
Hemant Pant
Posted by Hemant Pant
Remote only
1 - 2 yrs
₹1.2L - ₹2L / yr
Effective communication
Negotiation
Human Resources (HR)
HR management
Microsoft Office
+1 more

We are seeking an enthusiastic and motivated HR Recruiter to join our team. As an HR Recruiter, you will be responsible for sourcing, screening, interviewing, and hiring top talent for our organization. The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for finding the right candidates for the job.


Responsibilities:

  • Source and recruit candidates through various channels, including job boards, social media, and referrals
  • Screen resumes and applications to identify qualified candidates
  • Conduct initial phone and in-person interviews to assess candidate qualifications
  • Manage the interview process, including scheduling and coordinating interviews with candidates and hiring panel
  • Communicate effectively with candidates throughout the hiring process, providing feedback and updates as necessary
  • Negotiate offers with candidates and extend job offers to successful candidates
  • Conduct reference and background checks on potential employees
  • Maintain accurate and up-to-date records of candidate information and hiring processes


Requirements:


  • Bachelor's degree in Human Resources or related field
  • Proven experience as an HR Recruiter or similar role
  • Excellent communication skills, both written and verbal
  • Strong organizational skills and attention to detail
  • Ability to work independently and in a team environment
  • Familiarity with applicant tracking systems and recruitment software
  • Strong negotiation skills and ability to close job offers
  • Knowledge of employment laws and regulations
  • Positive attitude and willingness to learn and grow in the role

If you are passionate about finding the best candidates for the job and thrive in a fast-paced, collaborative environment, we encourage you to apply for this exciting opportunity.

Read more
Mumbai, Bengaluru (Bangalore), Pune, Chennai
5 - 10 yrs
Best in industry
Presales
Microsoft Office
Solution architecture
Cloud Computing

Job Purpose :


Working with the Tech Data Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects. The Presales Consultant also assists the Sales Team with qualifying opportunities - in or out and helping expand existing opportunities through solid questioning. The Presales Consultant will be responsible on conducting Technical Proof of Concept, Demonstration & Presentation on the supported products & solution.


Responsibilities :

  • Subject Matter Expert (SME) in the development of Microsoft Cloud Solutions (Active Directory, Office 365, Microsoft 365, Windows 365, EMS, Endpoint Security etc.)
  • Collaborate and align with business leads to understand their business requirement and growth initiatives to propose the required solutions for Cloud and Hybrid Cloud
  • Manage the APJ COE environment and Click-to-Run Solutions
  • Provide solution proposal and pre-sales technical support for sales opportunities by identifying the requirements and design Hybrid Cloud solutions
  • Create Solutions Play and blueprint to effectively explain and articulate solution use cases to internal TD Sales, Pre-sales and partners community
  • Support in-country (APJ countries) Presales Team for any technical related enquiries
  • Support Country's Product / Channel Sales Team in prospecting new opportunities in Cloud & Hybrid Cloud
  • Provide technical and sales trainings to TD sales, pre-sales and partners
  • Lead & Conduct solution presentations and demonstrations
  • Deliver presentations at Tech Data, Partner or Vendor led solutions events
  • Achieve relevant product certifications
  • Conduct customer workshops that help accelerate sales opportunities


Knowledge, Skills And Experience :

  • Bachelor's degree in information technology/Computer Science or equivalent experience certifications preferred
  • Minimum of 5 years relevant working experience, ideally in IT multinational environment
  • Track record on the assigned line cards experience is an added advantage
  • IT Distributor and/or SI experience would also be an added advantage
  • Has good communication skills and problem solving skills
  • Proven ability to work independently, effectively in an off-site environment and under high pressure


What's In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.


Don't meet every single requirement? Apply anyway.


At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

Read more
WorkOnGrid

at WorkOnGrid

1 recruiter
Krati Parmar
Posted by Krati Parmar
Remote only
0 - 1 yrs
₹20000 - ₹30000 / mo
Customer Relationship Management (CRM)
MS-Excel
Microsoft Office

Grid is a low-code platform that enables enterprises to move from traditional software to rapid application development. We are helping users change the way they interact with technology for internal management. Our plans for 2023 are to rapidly scale the customer base across our verticals and establish Grid as the leading digital transformation platform, this is where you come in.

Outbound Sales duties and responsibilities

  • Conduct research on target industries and companies to identify key decision-makers and their contact information which in our case is mining, manufacturing and infrastructure
  • Vet and manage lead list on CRM or other products and keep them updated
  • Attend online events, community events, and forums to understand processes, requirements and trends
  • Manage collaterals such as pitch decks and product brochures and make them available across the company
  • Contact prospective customers by both telephone, email, and networking sites to convert prospects into leads
  • On a daily basis, own sales qualification to build a pipeline of sales opportunities
  • Interface with marketing team and provide them with qualified leads for campaign management
  • Support the sales team in developing and implementing sales strategies and tactics
  • Help prepare and send sales emails and follow-up communications
  • Assist with other sales-related tasks as needed

Outbound Sales requirements and qualifications


  • Currently enrolled in a Bachelor's or Master's degree program in Business, Marketing, or related field
  • Ability to think on feet and continue engaging conversations with prospects and industry veterans and leaders
  • Interpersonal and presentation skills is a must
  • Strong written and verbal communication skills
  • Excellent organizational and time management skills
  • Ability to work independently and as part of a team
  • Self-starter with a strong desire to learn and grow in a fast-paced environment
  • Familiarity with Microsoft Office Suite and Google Suite
  • Previous sales or customer service experience is a plus, but not required
Read more
Expand My Business
Gurugram
1 - 5 yrs
₹5L - ₹11L / yr
Delivery Management
Project delivery
Project coordination
Project Management
Client Management
+2 more

EMB is looking for a Product Delivery Manager to join their team! As a Product Delivery Manager, you will be responsible for monitoring and guiding the execution of all work that is delivered by our partners. You will provide excellent client service, applying the partner’s best resources and effectively managing people across departments to ensure that projects are flawlessly executed on time and on budget.


RESPONSIBILITIES:

  • Analyzing the structure of a business, understanding its goals, and advising technical and non-technical stakeholders on how to achieve those goals through technology.
  • Being an expert and evangelist for EMB, and in how to deploy our capabilities to maximise customer success.
  • Experience in Web/ Mobile App based projects is ideal
  • Creating product documentation, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product.
  • Communicating, translating, and simplifying business requirements to ensure buy-in from all stakeholders
  • Working with the Technical team to ensure that they understand what the customer wants to achieve, all the way through to detailed specifications.
  • Develop strong, trusting relationships with internal teams and clients
  • Ensure flawless execution of projects
  • Coordinate with the partners to develop schedules and enforce/ execute them
  • Manage the project schedules to ensure completion on time. Surface any unresolved timing or resource issues with the partner
  • Develop rapport and partnering relationships with key clients. Build the relationship by demonstrating a genuine sense of responsibility for the success of the business
  • Manages project scopes to ensure projects stay on budget
  • Involved in project-level strategy planning/development
  • Develop a deeper understanding of the client’s business and the automotive environment by actively learning about business, products, and competitive environment.
  • Based on knowledge of business and industry, bring forward and identify new initiatives and opportunities
  • Writes presentations, POVs, test plans, and recommendations for projects
  • Presents creative ideas to clients
  • Understand fast past nature of business and positively respond to last-minute client requests
  • Sufficient presence to be respected by clients and internally
  • Understanding problems and building solution prioritization frameworks

Required Skills

  • University degree (ideally in tech-related courses)
  • Ideally 1-2 years of experience in an agency environment in a client service role
  • Proficient in Word, PowerPoint, and Excel
  • Ability to work under pressure, meet deadlines across multiple projects, and display strong organizational skills
  • Ability to transfer knowledge from project-to-project
  • Well organized
  • Shows initiative and desire to learn
  • Handles assigned work requests in an efficient, timely manner
  • Has strong client relationship experience
  • Can successfully complete projects without assistance
  • Understanding of KPIs and analytics
  • Highly developed interpersonal and communication skills
  • Use sound and logical judgment
  • Displays strong problem-solving skills
  • Strong client service orientation
  • Demonstrated strong attention to detail
  • Product-oriented problem-solving approach
  • Understanding of key marketing metrics and product funnel


At EMB, Relationship is our middle name.

We employ the most innovative talent in the industry to drive digital transformation for our client's businesses and provides creative solutions to help brands grow meaningful relationships with people.

Read more
FrugalTesting

at FrugalTesting

1 video
2 recruiters
Bharti Garg
Posted by Bharti Garg
Hyderabad
0 - 3 yrs
₹1.8L - ₹3L / yr
Data entry
MS-Office
Microsoft Office

Roles and responsibilities:


  • Should be ok to work on Saturdays, can take off on Sunday and Monday.
  • You do not need to have great typing skills.
  • Entering customer and account data from source documents within time limits.
  • Compiling, verifying the accuracy, and sorting information to prepare source data for computer entry.
  • Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output.
  • Compile, verify the accuracy, and sort information according to priorities to prepare source data for computer entry.
  • Review data for deficiencies or errors, correct any incompatibilities if possible, and check the output.
  • Research and obtain further information for incomplete documents.
  • Respond to queries for information and access relevant files.
  • Comply with data integrity and security policies.

Requirements:


  • Bachelor’s degree in any related field.
  • Proven data entry work experience, as a Data Entry Operator.
  • Experience with MS Office and data programs.
  • Familiarity with administrative duties.
  • Experiences using office equipment, like fax machines and scanners.
  • Excellent knowledge of correct spelling, grammar, and punctuation.
  • Attention to detail.
Read more
Yumfoods and Confectioneries Pvt Ltd
Kolkata
0 - 1 yrs
₹6000 - ₹8000 / mo
Web applications
Mobile applications
Microsoft Office
Executive Assistant
One would be assisting the Founder on all business functions and tasks performed by Founder.
This is a key position and high potential for key position in a growing company in its expansion.
Highly demanding and multi-tasking ability skillset required.
Read more
Wing Operations & Technologies
Remote only
0 - 1 yrs
₹2.4L - ₹3L / yr
Communication Skills
Client Servicing
Customer Service
English Proficiency
Business Process Outsourcing (BPO)
+4 more

Job Summary: - This is not a hardcore BPO job wherein you're required to take 100+ calls or chats. This is a Client Facing role and someone who has good communication skills is highly suitable for this position!

 

You would be alleviating our client's day-to-day responsibilities by: -

  • Responding to emails and phone calls
  • Scheduling meetings
  • Booking travel and accommodations
  • Managing a contact list
  • Preparing customer spreadsheets and keeping online records
  • Organizing managers’ calendars
  • Performing market research
  • Creating presentations, as assigned
  • Addressing employees' administrative queries
  • Providing customer service as the first point of contact

 

What we expect: - This is a 100% remote opportunity that requires working in the U.S. timezone. The VA role is one that doesn’t neatly fit within the confines of the “9 - 6 day”, so we’re looking for a go-getter who’s eager to be flexible and available, even outside traditional working hours. Our Virtual Assistant will serve as an essential partner to the client. This highly organized, endlessly resourceful person will ensure that nothing falls through the cracks.

 

Benefits of working with WING: -

  • 100% remote opportunity which gives freedom to work at your desired location.
  • Benefits of both worlds - Enthusiasm & Learning curve of a Start-Up, Deliveries & Performance of an Enterprise Service Provider.
  • The sky's the limit when it comes to learning, growth & ideas.
  • We do not follow the “typical corporate” hierarchy ladder.
  • As part of our dedication to an inclusive and diverse workforce, Wing is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.
Read more
CloudAngle
Deepika DeepthiKollu
Posted by Deepika DeepthiKollu
Hyderabad
3 - 4 yrs
₹7L - ₹10L / yr
Microsoft SharePoint
Microsoft Office
Microsoft SharePoint Designer
Training and Development
MS SharePoint
+1 more

We are looking for an energetic and positive IT professional to join our team as a SharePoint Developer. This role will drive the design, development and maintenance of our clients’ SharePoint environment using both programming and project management skillsets. The ideal candidate should be an experienced SharePoint professional with a programmer’s mindset and a high level of attention to detail. This role is not a good fit for a lone wolf who prefers to work alone but is perfect for a team player with strong communication and collaboration skills.

To ensure success as a SharePoint developer, you should have extensive knowledge of SharePoint app development using SPFx, proficiency with front-end programming languages, and the ability to solve complex software issues.

Responsibilities :
  • Develop Web look Intranet Portal Collaboration Intranet Site and Branding on SharePoint platform.
  • Build new landing page, department templates/pages, newsletter, banner, and videos accessible to any device.
  • Implement, deploy, package, and maintain new intranet portal site and SharePoint site.
  • Use SharePoint Framework SPFx to create website designs with OOTB, UI extension, page layouts, themes, and display templates.
  • Code pages using HTML5, JavaScript, and Typescript, jQuery, CSS, SQL, Bootstrap or responsive design for all devices.
  • Create web parts, lists/library, content types, site columns, master pages, search navigation, permissions, and data management
  • Build workflow forms using SharePoint Designer, and PowerApps/Flow.
  • Migrate data from SharePoint Online to SP 2010/2013/2016 using Sharegate, Quest, or Metalogix migration tool.
  • Testing and debugging code.
  • Reviewing website interface and software stability.
  • Troubleshooting software issues.
  • Maintaining and updating SharePoint applications.
  • Providing systems training to staff and customers.
 
Read more
ESTAH SOCIETY
atchuta rao
Posted by atchuta rao
Mahabubabad
0 - 0 yrs
₹1L - ₹1L / yr
Accounting
Microsoft Office
Microsoft Word
Microsoft Excel
Selected intern's day-to-day responsibilities include:
1. Eligibility Criterion is BCom, BBA, MBA, Mcom
2.A finance intern usually works under the supervision of the business services division
3.management and must follow the accounting or auditing process
4.To collect, understand, process, verify and report accounting related-information to his/her vertical head
5.Be given professional analytical and management support work assignments
Assistance may be required in the preparation of monthly or weekly financial reports
6.Develop and utilize spreadsheets, databases and other computer applications
Manage specialized information, reports, forms dealing with fees, billing, tracking of
projects etc
7.Enter information into the financial accounting system of the company
Read more
Tata Digital Pvt Ltd
Agency job
via Seven N Half by Priya Singh
Mumbai, Mangalore, Gurugram
5 - 11 yrs
₹1L - ₹15L / yr
SOA
EAI
ESB
J2EE
RESTful APIs
+14 more

Role / Purpose - Lead Developer - API and Microservices

Must have a strong hands-on development track record building integration utilizing a variety of integration products, tools, protocols, technologies, and patterns.

  • Must have an in-depth understanding of SOA/EAI/ESB concepts, SOA Governance, Event-Driven Architecture, message-based architectures, file sharing, and exchange platforms, data virtualization and caching strategies, J2EE design patterns, frameworks
  • Should possess experience with at least one of middleware technologies (Application Servers, BPMS, BRMS, ESB & Message Brokers), Programming languages (e.g. Java/J2EE, JavaScript, COBOL, C), Operating Systems (e.g. Windows, Linux, MVS), and Databases (DB2, MySQL, No SQL Databases like MongoDB, Cassandra, Hadoop, etc.)
  • Must have experience implementing API Service architectures (SOAP, REST) using any of the market-leading API Management tools such as Apigee and frameworks such as Spring Boot for Microservices
  • Should have Advanced skills in implementing API Service architectures (SOAP, REST) using any of the market-leading API Management tools such as Apigee or similar frameworks such as Spring Boot for Microservices 
  • Appetite to manage large-scale projects and multiple tracks
  •  Experience and knowhow of the e-commerce domain and retail experience are preferred
  •  Good communication & people managerial skills
Read more
Software and IT company.
Remote only
1 - 3 yrs
₹3L - ₹3L / yr
Sales
Communication Skills
Negotiation
Microsoft Office
Presentation Skills
+1 more
Role: Sales Executive

We are looking for a passionate sales executive to join our sales team. The sales executive's
responsibilities include generating leads, making sales calls, continuously updating our CRM
database, and meeting sales targets.
To be successful as a sales executive you should be an inspired self-starter and able to drive
sales growth. Ultimately, a top-notch sales executive should be able to build rapport with
customers and close sales.
Responsibilities:
 Setting sales goals and developing sales strategies.
 Researching prospects and generating leads.
 Contacting potential and existing customers on the phone, by email, and in person.
 Handling customer questions, inquiries, and complaints.
 Preparing and sending quotes and proposals.
 Managing the sales process through specific software programs.
 Building and maintaining a CRM database.
 Meeting daily, weekly, and monthly sales targets.
 Participating in sales team meetings.
Requirements:
 1+ years of sales experience.
 Excellent customer service and sales skills.
 Strong verbal and written communicator.
 Excellent phone and presentation skills.
 Proficiency in Microsoft Office, CRM, and sales software programs.
 Good negotiation and problem-solving skills.
Read more
Y-AXIS

at Y-AXIS

1 recruiter
pranitha kandikonda
Posted by pranitha kandikonda
Hyderabad
1 - 4 yrs
₹1L - ₹3L / yr
office 365
office 365 administration
Microsoft Office
Microsoft Office Live
Active Directory
Please find below JD for o365 Admin.
 
Qualifications:

* Minimum Graduation in Computers.
* 2 to 3 years of experience in handling works related to Microsoft Office 365.
* Good communication skills in English.
 
Strong operational skills in handling User management, changes, managing policies, handling spam rules, taking backups, configuring new accounts on Desktop / Mobile devices, and Troubleshooting O-365 operational issues.
 
Good understanding of differences in License types.
 
Good understanding of day-to-day functionality in Microsoft services in O-365. [Eg.: Teams, Yammer, One Drive, Exchange, and Active Directory.]
 
Good knowledge about new domain adding process / Managing existing domains.
 
Good knowledge about ADFS and Azure AD.
 
Good knowledge about Network issues pertaining to O-365 services.
 
Job description:
 
> Responsible for all O-365 operational works like User management in AD/O-365, changes to existing Emails / Groups / Policies, creating new policies or managing policies, handling spam rules, taking backups, configuring new accounts in Desktop / Mobile devices, Trouble-shooting O-365 operational issues in GUI or PowerShell or by contacting Microsoft support.
  • Responsible for solving User tickets related to O-365.
  • Responsible for network issues related to O-365.
  •  Responsible for optimizing the usage of O-365 features.
Read more
Voizworks

at Voizworks

4 recruiters
Mriganka Singh
Posted by Mriganka Singh
Mumbai
2 - 3 yrs
₹5L - ₹6L / yr
Creative Writing
Search Engine Optimization (SEO)
Microsoft Office
Communication Skills
Social Media Marketing (SMM)

Duties and Responsibilities

  • Writing clear and error-free content for a website that reflects the company’s voice
  • Meeting with clients to understand their message, brand voice and target audience
  • Proposing copy concepts in an engaging way for clients and carrying out projects once they are approved
  • Interpreting creative direction and technical information and turning them into persuasive copy concepts
  • Collaborating with PR and marketing departments to brainstorm and develop a variety of marketing materials
  • Working with clients to edit and modify the copy to meet their content expectations

Skills and Qualifications

  • Bachelor’s degree or equivalent experience in communication or marketing
  • Experience producing copy for print and digital media channels
  • Proven success in producing copy for advertising or marketing campaigns
  • Exceptional skill in social media writing, including use of hashtags and relevant acronyms
  • Proficiency with common office software
  • Experience with SEO concepts and social media marketing
  • Creativity, adaptability and the ability to work collaboratively with a team
  • 2-3 years of experience in creative copywriting. 

Location: Mumbai


Salary: 5-6 LPA
Read more
Viha Technosoft LLP

at Viha Technosoft LLP

1 recruiter
Viha Technosoft LLP
Posted by Viha Technosoft LLP
Indore
5 - 8 yrs
₹8L - ₹15L / yr
Communication Skills
Project Management
Organizational skills
Microsoft Office
People skills
+1 more

What will I be doing?

  • Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos and other project related meetings
  •  Defining resource requirements and managing resource availability & allocation both internal and third party           
  • Preparing a detailed project plan to schedule key project milestones, workstreams & activities.
  • Managing delivery of the project according to this plan.
  • Tracking projects and providing regular reports on project status to project team and key stakeholders.
  • Managing and adjusting for any changes in project scope, schedule and / or budget.
  • Identifying and mitigating potential risks.
  • Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction
  • Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of the project. Prepare reports for upper management regarding status of project
  • Should be well versed with project management domains: Initiating, planning, executing, controlling and closing

 

What skill do I need?

  • Experience in IT industry with 3+ years of proven delivery managing increasingly complex projects
  • Proficient in Agile methodology with an ability to adapt quickly to changing technology requirements
  • Document the development process, architecture, and standard components.
  • Experience as a PHP/Node/Java developer or other technologies to lead a team of PHP programmers Workflow Management, design and implementation in all its stages 
  • Remove team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
  • Leadership competencies for team building, client relations, Negotiation, decision making, problem solving and conflict management
  • Proven organizational skills; ability to multi-task and work on several assignments concurrently but still be detail oriented

 

Required Qualification :

  • Bachelor's degree in business or related field of study. 
  • Three years of experience in a related IT field
  • Exceptional verbal, written, and presentation skills
  • Ability to work effectively both independently and as part of a team.
  • Experience using computers for a variety of tasks.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • Knowledge of file management, transcription, and other administrative procedures
  • Ability to work on tight deadlines.
  • Hands Knowledge of utilities such as MS Teams, Zoom, Slack
  • Analytical and problem-solving skills • Self-motivator and should be able to work in a team.
  • Ability to work in a fast-paced, self-directed environment under deadline pressures
  • Ability to manage own workload independently, multi-task and prioritize effectively
  • Detail oriented and proactive
  • Excellent time management skills, plan, prioritize, and manage development tasks for on-time delivery with quality as primary criteria. Requirements
Read more
Borivali, Mumbai, Mumbai Suburban, Navi Mumbai
2 - 6 yrs
₹2.4L - ₹5L / yr
Communication Skills
Corporate Communications
Presentation Skills
Sales presentations
Microsoft Office
+3 more
Position Vacant for 2 people
Job Location: Borivali East, Mumbai, Maharashtra, India
Qualification: Graduate (IT/Pharma - Mandatory)
Job Role:
  • Cold Calling/ Lead Generation.
  • Meeting The Clients/Visiting Potential Customers For New Business
  • Understanding the Requirements of Clients.
  • Presenting To Them All The Services Provided By Our Company Along With Seniors
  • Providing Customers With Quotations
  • Negotiating And Providing With The Terms And Conditions Of The Agreement And Close Sales
  • Coordinating With The Clients And The Execution Team
  • Maintaining/ Retaining Present Clients
  • Gather Market And Customer Information And Provide Feedback On Buying Trends
  • Identify New Markets And Business Opportunities
  • Contribute To Team Effort By Accomplishing Related Results As Needed
  • Review Your Own Sales Performance To Team Leader
Read more
company logo
Agency job
via Cambay Consulting LLC by MOHD ANAS
Remote, Aligarh
0 - 5 yrs
₹2L - ₹3L / yr
Communication Skills
Inside Sales
Sales
Microsoft Office
Lead Generation
Job Title - [Inside Sales Executives]
Job Type - Full-Time
Shift Timings - US shift (7p.m-4.am)
Job Location - Aligarh UP

Roles & Responsibilities -
* Communicate with various clients in US regarding Microsoft services
* Proper undestanding of Microsoft services ( cloud , azure ,etc)
* Time to time follow up from clients
* Lead generation on Microsoft Cloud Services

Minimum Requirements -
Qualification - Any graduate (Preferably IT or related Field)
* Excellent communication skills
* Working knowledge of Ms excel, Ms word etc.
* Fresher and Experinced are welcome.

Perks & Benifits -
* Salary - Best in the Industry + Good incentive
* 5 days working ( Saturday & Sunday fixed off )
anaskhan.softnice.com
Read more
KinderPass

at KinderPass

3 recruiters
sumedha khoche
Posted by sumedha khoche
Remote only
1 - 2 yrs
₹1.8L - ₹4L / yr
Customer Relationship Management (CRM)
Customer Success
Lead management
Communication Skills
Microsoft Office
+1 more

Selected candidate's day-to-day responsibilities include:

  1. Speaking to parents (leads given by us) and:

    1. Convincing them to book a consultation (paid or free, as applicable)

    2. Upselling/converting to paid subscriptions/courses and programs, wherever applicable

  2. Communicating with prospects via email and whatsapp
  3. Creating and maintaining MIS and daily reports
Read more
Gurugram, Bengaluru (Bangalore), Mumbai
2 - 4 yrs
₹8L - ₹11L / yr
Recruitment
Recruitment/Talent Acquisition
Team Management
Microsoft Office
MS-PowerPoint

Our client is one of the big 4 global management consultancy companies that focuses on achieving outcomes par excellence, by working alongside its clients, who are ambitious change makers across industries, as one team and thus redefining the industries.

 

They serve across industries such as financial services, aviation, energy and natural resources, aerospace and defense, automotive, technology, retail, health care, etc. They provide consultancy services in various categories including but not limited to, cost transformation, business strategy, customer experience, manufacturing, supply chain, mergers & acquisitions, leadership and talent etc.

As a Senior Associate/Coordinator- Recruiting, you will be responsible for recruiting for Business function teams (eg: HR, Finance, Staffing etc).

What you will do:

  • Working with Managers to determine hiring needs for the business function team
  • Sourcing potential candidates through online channels (e.g. social platforms and professional networks)
  • Partnering with Recruiting firms
  • Developing a strong relationship with various agencies and work with them to get the right candidates
  • Developing strong stakeholder relationships (Hiring Managers) and maintaining effective communication channels
  • Designing job descriptions and interview questions that reflect each position’s requirements
  • Facilitating the initial conversation with all candidates
  • Being the key contact for internal applicants
  • Managing internal posting and employee referral programs
  • Screening and recommending candidates to hiring managers, handling reference checks, HR round
  • Collaborating with stakeholders to improve and streamline the talent acquisitions processes and workflows as we scale the business function teams
  • Working closely with business leaders to influence and deliver quality assessment and high-touch candidate experience through all aspects of the recruitment

 

Desired Candidate Profile

What you need to have:

  • Graduate or Post-Graduate with 2-4 years of relevant experience in recruiting
  • Hands-on experience with recruiting across level with a good understanding of various interview techniques and evaluation methods
  • Strong organization, interpersonal and communication skills required
  • Ability to deal appropriately with highly confidential information
  • Ability to prioritize and juggle multiple tasks simultaneously
  • Comprehensive knowledge of, and experience with, Microsoft Word/Excel/PowerPoint
  • Hands-on experience with Avature or similar ATS is preferred    

 

Read more
FrugalTesting

at FrugalTesting

1 video
2 recruiters
Bharti Garg
Posted by Bharti Garg
Hyderabad
2 - 5 yrs
₹3L - ₹5L / yr
Inside Sales
Sales
Communication Skills
Sales and operations planning
Hubspot
+5 more

Roles and responsibilities:


  • This role is a mix of email marketing and sales.
  • Requires hands-on experience in tools like PipeDrive, Hubspot, Zoho, MailChimp, etc.
  • The candidate will be responsible for designing, implementing, and sending out email campaigns to nurture and flush out warm leads.
  • A highly analytical mindset is required for the candidate to be able to critically analyze the performance of email outbounds and be able to make suggestions for the next outbound.
  • Candidates will have to own the existing email database and build on it further with sophisticated tools.
  • Candidates must learn and practice how to quickly overcome objections, closing techniques, and persuasive sales psychology
  • Communicating with clients, making outbound calls to potential clients, and following up on leads.
  • Spending approximately 12-15 hours per week working with our sales team on a consistent, pre-determined schedule. Punctuality and dedication are extremely important.
  • Prior up-to-date knowledge about the latest trends and best practices in online marketing (email and social media).
  • Averaging 8+ outbound phone calls per hour.
  • Sending appointment reminder emails to qualified leads.
  • Sending email campaigns to nurture and flush-out warm leads.
  • Learn and practice how to quickly overcome objections, closing techniques, and persuasive sales psychology.
  • Bringing an attitude of hustle every day.
  • Working to find solutions to complex problems quickly and competently. 
  • Constructing detailed processes for organizing and analyzing data.
  • Shadowing the Social High Rise team to learn sales and business-related skills that can be applied to future career opportunities.
  • A bunch of other stuff might come up, because after all, we're a startup, and things don't always follow a plan.
  • Will be good if you have experience of creating leads on LinkedIn also by nurturing the prospects.

Requirements: 


  • Previous experience in an outbound call center or a related sales position is preferred.
  • Proficiency in Microsoft Office and CRM software such as Salesforce.com.
  • Excellent communication skills, both verbal and written.
  • Good organizational skills and the ability to multitask.
  • Excellent phone and cold calling skills.
  • Exceptional customer service skills.
  • Strong listening and sales skills.
  • Ability to achieve targets.
Read more
Bengaluru (Bangalore)
4 - 6 yrs
₹25L - ₹30L / yr
Sales Operations
Microsoft Office
Customer Relationship Management (CRM)
Strategic Partner Management
CRM
  • Coordinate with the management to research, identify, analyse, and execute new business initiatives.
  • Lead and manage large RFP responses to ensure corporate objectives for profitability, sustainability, and operational delivery objectives are meet
  • Plan, execute and evaluate ROI of all BD initiatives to attract, retain and expand a loyal client base. Help businesses accelerate their social media presence by utilizing online tools to maximize brand visibility to develop strong relationships and engagement.
  • Manage the project teams to achieve business goals.
  • Work with the internal departments and external partners to execute business plans and strategies.
  • Evaluate customer requirements and develop business plan to meet these requirements.
  • Create business development strategies to increase the company revenue and brand value.
  • Research the market trends to identify the customer demand for the proposed products and services.
  • Communicates the strategy and tactical plans to the sales and marketing teams
  • Develops financial plans for the year, including forecast, gross margins, direct expenses, contribution to operating income
  • Reports out to management team on progress, financials, and business issues each month

 

Preferred Qualifications:

  • MBA from a tier one institution
  • Proven business leader with at least 4+ years of high-tech Strategic Partner Management, / Sales Operations
  • Strong communications skills and proven track record of creating and delivering presentations to C and board level audiences (Microsoft Office, CRM
Read more
Wishup

at Wishup

2 recruiters
Shikha Gupta
Posted by Shikha Gupta
Remote only
2 - 10 yrs
₹4L - ₹8L / yr
Executive Assistant
Assistant
Administrative support
Personal Administration
Analytical Skills
+13 more
This is a 100% remote role (Forever Work from Hime)

Are you looking for a long-term and full-time remote role where you can work with US-based companies? Read on!

What is Wishup?
Wishup is India's leading remote employee platform helping US-based businesses in building highly efficient remote teams. Wishup was founded in 2015 by IITM & IIMA alumni and is backed by marquee investors like Orios Venture Partners, Inflection Point Ventures, Tracxn capital, and Mato Peric.

We are witnessing phenomenal month-on-month growth and stand at a cusp of a revolution in the remote workforce industry. This is your chance to be a part of the revolution - we are inviting applications to work with our US-based clients.

Job Profile:
- Prior experience as Executive Assistant would be a great fit for this role
- The role is remote and full-time (not a freelancing assignment)
- The role would require working in the US time zone

What's in it for you?
- International exposure: You’ll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas
- No hassle of US visa application; since it’s remote working
- Constant upskilling to maintain market relevance: We provide up to 4 weeks of training
during onboarding in all the latest industry tools and practices
- Stable full-time remote job in a company that has been fully remote for over 5 years: work
from home (or anywhere), forever!
- Scope of rapid growth based on bi-annual appraisals
- A healthy work-life balance

You're a great fit if you have:
- At least 2 years of full-time employment experience
- A stable career employment track record
- Impeccable written and spoken English
- An aptitude for mathematics and logic
- A solid experience in resolving work-conflict situations

Job Prerequisites:
- High-speed internet connection
- Laptop with an integrated camera and a pair of headphones
- Distraction-free workspace with zero external interference
- Ability to work with US time zones

Work Shift (either of the following may be allocated):
- Mon-Fri, 6:30 p.m. - 3:30 a.m. IST
- Mon-Fri, 9:30 p.m. - 6:30 a.m. IST

 
Company Reviews:
https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eNg" target="_blank">https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eNg

Social Media Links:
LinkedIn - https://www.linkedin.com/company/wishup-services/" target="_blank">https://www.linkedin.com/company/wishup-services/
Facebook - https://www.facebook.com/wishupnow/" target="_blank">https://www.facebook.com/wishupnow/
Twitter - https://twitter.com/wishupnow" target="_blank">https://twitter.com/wishupnow
Instagram - https://www.instagram.com/wishupnow/" target="_blank">https://www.instagram.com/wishupnow/

Training at Wishup:
https://www.youtube.com/watch?v=6Uolgas0Uj4" target="_blank">https://www.youtube.com/watch?v=6Uolgas0Uj4

Read more
StarClinch

at StarClinch

1 video
9 recruiters
Misbah From
Posted by Misbah From
NCR (Delhi | Gurgaon | Noida)
5 - 8 yrs
₹4.8L - ₹9.6L / yr
Sales
Planning
Marketing
Analytical Skills
Team leadership
+2 more
• Planning:
o Plan to ensure that the weekly and monthly targets are met for each and every individual of the team.
o Conduct reviews for the team members’ performance and take corrective actions, if any

• Marketing:
o Keep abreast of best practices and promotional trends and plan marketing activities
o Generate customer leads by running various marketing campaigns in their region

• Analytics:
o Utilize sales data to understand market trends and potential, and furnish reports
o Develop and optimize sales processes to continuously improve

• Sales:
o Present, promote and sell services using solid arguments to prospective customers
o Understand customer’s requirements and pitch services accordingly from the available product offerings of the company
o Heavily sales driven work, with a team handling of 10-20 people.
o Reach out to customers through cold calling and schedule for final sales

Requirements

• Industry experience of about 5-8 years (people from the competition (Entertainment/Events) would be preferred)
• Team handling experience of at least 3-4 years (Sales)
• Comfortable to work on the ground
• Strong people management skills and the inclination towards data-driven based decision-making approach
• Strong network to generate leads continuously for the team
• Ability to create a detailed plan to achieve the revenue targets expected in the company
• Manage the team effectively and achieve targets
• A strong network of brand/corporates and other channel partners for lead generation
• Ability to start rolling from Day 1
• Excellent knowledge of Microsoft Office
• Should be able to identify challenges of associates and guide the team for better conversions
• Must be self-driven and result oriented
• Strong written and verbal communication with impeccable attention to finer details
• Demonstrated leadership of leading initiatives and projects
• Highly motivated individuals who are performance-driven and goal-oriented
• Start-up (all-hands-on-deck) approach
Read more
Kwanzoo Inc

at Kwanzoo Inc

1 recruiter
Manali Guha
Posted by Manali Guha
Remote only
0 - 5 yrs
₹3L - ₹6L / yr
Sales
Inside Sales
Prospecting
Business Development
Microsoft Office
+8 more

Kwanzoo is a B2B SaaS company that provides an Account-based Go-to-Market (GTM) platform and solutions to mid-to-large, global, B2B enterprises and high growth B2B SaaS startups. Some of our customers include large enterprises and mid-market companies such as Avalara, HCL, and Treasure Data, B2B SaaS Unicorns such as Blend and Highradius, and high growth B2B SaaS Startups including LevelOps, Solvvy, Unravel Data and Contrast Security.


We are looking for dynamic Inside Sales / Sales Development Representative(s) to contribute to our growth. These team members will play a critical role in expanding our presence across global markets, including the United States,UK, EU and APAC regions, by converting prospects into Qualified Sales opportunities.


The role is ideal for someone who has a knack for Sales, and wants to build a career in B2B enterprise software sales. We would ideally like to see some experience working with a B2B sales team, and demonstrated prospecting and organizational skills, with a sense of key metrics for success as an SDR.


This is an incredible opportunity for someone who is passionate about technology, has sold marketing and sales solutions, and can creatively consult with clients to convince them of the value we provide.


Qualifications/What we are looking for….

  • 2+  years of inside sales/ IT experience in prospecting / calling in the International Market (US/Europe/Australia) is preferred. 
  • Bright entry-level candidates with less work experience will also be considered, provided they meet other qualifications listed below.
  • Must be a Graduate (bachelor’s degree) with no gap year
  • Experience in using Microsoft tools(doc, excel, ppt etc.)
  • Highly ambitious, energetic and organized in their work
  • Strong spoken and written English language communication skills
  • Spoken English easy to understand for overseas prospects (USA/Europe)
  • Should be comfortable working across different time zones
  • Self-starter, with ability to work with new tools and technologies
  • Experience with Salesforce CRM (SFDC) a plus
  • Experience in IT - Inside Sales is a plus

Academic Qualification: Any graduation with Bachelor’s degree
                                       (Completed on or before June 2020)


Duties and Responsibilities

  • Day-to-day sales activity management using Salesforce CRM (SFDC)
  • Understand Kwanzoo offerings clearly in order to effectively communicate with prospects
  • Validate and manage assigned Target Accounts on CRM
  • Follow-up on incoming leads through form fills or hot leads from marketing email engagement to qualify prospects 
  • Proactive outreach to prospects via outbound emails and phone calls
  • Implement effective multi-touch sales cadences of email/call/social outreach
  • Create personalized emails to engage target accounts
  • Utilize social selling techniques to expand the network and open up new opportunities
  • Provide exceptional customer service to inbound inquiries
  • Work closely with Sales Manager and drive engagement with individual buyers and buying groups at key Accounts
  • Strive to meet or exceed prospecting goals on daily, weekly, monthly and quarterly basis
  • Meet and exceed Quarterly revenue targets Weekly/Monthly/Quarterly reports and review
  • Detailed documentation within SFDC

Note: Your work schedule will be a blend of daytime and late evening hours IST. You are expected to perform account research work during daytime hours IST, and outbound calling in the late evening hours IST to reach prospects in USA across time zones (Pacific, Central, Eastern) and other global geos

Location of Role : Remote work / work from anywhere in India for now

Read more
AskSid

at AskSid

1 recruiter
Nisha Mary
Posted by Nisha Mary
Bengaluru (Bangalore)
5 - 7 yrs
₹7L - ₹14L / yr
NodeJS (Node.js)
Javascript
Microsoft Office
TypeScript

Position Title: Lead Product Engineer – Node.js

 

Company Overview:

AskSid was founded by two ex-Mindtree employees, who dreamt of bridging the communication gap in online retail consumer service at a global level. In a span of 4 years, AskSid has been repeatedly recognized and celebrated as a gamechanger in the retail space. From Nasscom declaring us as the No. 1 emerging SaaS company in India in 2019, to being named the “Most Innovative AI company” by CII and Accenture Ventures, we have carved out a definitive niche for ourselves. In 2021, AskSid officially became a Techstars Hub71 Accelerator portfolio company.

We are specialists when it comes to vertical AI for the retail domain and continually work towards innovating to make our customer’s lives easier through AI. We are looking for Engineers with a passion to build world-class technology products of internet-scale SaaS products.


Job purpose: 

Design, engineer, and maintain our proprietary framework, APIs, and technology components of a SaaS software product with the ability to scale it to millions of requests and thousands of concurrent users. 


Responsibilities

  • Covert product feature requirements to software design that meets defined quality, maintainability, scalability, and performance KPIs
  • Full stack engineering i.e. design, engineer, test, deploy, monitor, and maintain software components to QA and Production environments
  • Conform, maintain, and improve continuous integration and delivery lifecycle processes
  • Automation of engineering and production activities

Knowledge and skills

Education and Experience
  • JavaScript (ES6) / TypeScript
  • Node.js - RESTful services and frameworks development
  • Microsoft Bot Framework 
  • Dependency Management using NPM / Yarn
  • Databases : MongoDB / Elastic Search
  • Version Control : Git
  • Engineering – CI, CD
Must have Technology Skills 
  • JavaScript (ES6) / TypeScript
  • Node.js - RESTful services and frameworks development
  • Microsoft Bot Framework 
  • Dependency Management using NPM / Yarn
  • Databases : MongoDB / Elastic Search
  • Version Control : Git
  • Engineering – CI, CD
Good to have Technology Skills
  • Cache frameworks – Hibernate / Redis
  • Stream / Queue processing platforms: Kafka / Fluentd
  • Cloud Computing – Azure / AWS, Dockerization
Read more
Mounty Outdoor Adventures
Mujeeb Khan
Posted by Mujeeb Khan
Hyderabad
0 - 1 yrs
₹1.4L - ₹1.8L / yr
Communication Skills
Microsoft Office
Active listening
Multitasking
Problem solving
+1 more

Job Summary
We are looking for an enthusiastic Travel Consultant to handle and support the Queries of our clients who call us and resolve their queries and provide them an accurate solution as per their need
You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

He/She must be an excellent communicator and have superior people skills.
They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by providing good support and resolve customer's Query.

Should be fluent in HINDI and ENGLISH

Responsibilities and Duties
Answer the Calls and guide our customers to choose, book and handle other queries. Contact potential or existing customers to inform them about a product or
service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Generate Sales from Inbound Calls
Provide support to customer
Coordinate with 3rd party vendors for Support Coordinate with Corporate
Sales Managers for Sales and Provide them support

Key Skills
Good Communication skills, Good knowledge of MS Office , Outgoing and energetic attitude, Good listening skills, Multi-tasking ability, Excellent problem-solving capabilities, Computer experience, Able to work on CRM

Required Experience and Qualifications
Any Under Graduation Degree.
Freshers are mostly welcome.

Benefits
Training on different Modules & Mentoring.

Job Type: Full-time

Salary: ₹12,000.00 - ₹15,000.00 per month

 

 
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Marriage
Mumbai, Andheri
1 - 5 yrs
₹1L - ₹1.7L / yr
Marketing
Sales
Telesales
Microsoft Office
Spoken Marathi

Please go through the Job Description Carefully

 

Duties & Responsibilities:

 Make about 250 outbound calls per day to potential customers

 Sales closure to processing

 Answering potential customer questions and follow-up call questions

 Strategic approach to retention & customer service

 

Required Skills:

 Telemarketing / Telesales or customer service experience (1 yr)

 A flair for sales with a go-getter attitude

 Ability to mould sales pitch according to the client behaviour & background

 Ability to withstand pressure & work in a fast-paced environment

 Proficient in Microsoft Office – basics of MS word & MS excel, with an average typing speed

 

Required Functional Skills:

 Process & product knowledge of the services offered

 Language skills – good English communication and a regional language (Marathi)

 Ability to negotiate & convince

 Sales, data & goal oriented

 

Required Behavioural Skills:

 Values – Integrity, honesty, punctuality, process adherence & customer centricity

 Patience, listening, influence & persuasion

 Resilience and persistence

 Energetic & self-driven, exhibit professionalism

 

Work & Logistics:

 Day shift on a rotational basis – Work From Home / Work From Office.

 Must have a desktop / laptop / VoLTE supported mobile phone

 4G VoLTE connection with good network / internet stability

 

Location : Mumbai

 

Job Type: Full-time

 

Salary: ₹10,000.00 - ₹14,000.00 per month

 

 

Read more
NKK INNOVATIONS

at NKK INNOVATIONS

1 recruiter
Kranthi Kumar
Posted by Kranthi Kumar
Bengaluru (Bangalore)
0 - 1 yrs
₹1000 - ₹2000 / mo
Social Media Marketing (SMM)
Digital Marketing
Technology Marketing
Viral Marketing
Business Development
+2 more
 Collect quantitative and qualitative data from marketing campaigns
 Collaborate with the Creative Services team on digital or print needs for each event.
 Capture event content for social media channels when applicable.
 Make sales outreach via phone, in-person and via email
 Perform market analysis and research on competition
 Support the marketing team in daily administrative tasks
 Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web)
 Prepare promotional presentations
 Help distribute marketing materials
 Manage and update company database and customer relationship management systems (CRM)
 Help organize marketing events
 Plan and complete field marketing campaigns after conducting preliminary research
 Develop robust knowledge of all product lines/services
 Produce various literature, signage, merchandise, and other materials to be used at field marketing events
 Maintain relationships with third-party vendors and venues
 Negotiate with retailers and other third-party partners on promotional display and merchandise placement
 Promote business expansion opportunities to retailers and other merchants through successful field marketing programs
 Attend relevant trade shows and events
 Monitor industry trends and competitor activities
 Manage social media activity surrounding field marketing campaigns
 Track expenses in an organized fashion
 Report weekly/monthly on the status of field marketing activities
 Document and share lead/customer intelligence with sales team.
Read more
NKK INNOVATIONS

at NKK INNOVATIONS

1 recruiter
Kranthi Kumar
Posted by Kranthi Kumar
Bengaluru (Bangalore)
0 - 1 yrs
₹2000 - ₹3000 / mo
Social Media Marketing (SMM)
Digital Marketing
Google Adwords
Web Analytics
Google Analytics
+3 more
*Collect quantitative and qualitative data from marketing campaigns
 Collaborate with the Creative Services team on digital or print needs for each event.
 Capture event content for social media channels when applicable.
 Make sales outreach via phone, in-person and via email
 Perform market analysis and research on competition
 Support the marketing team in daily administrative tasks
 Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web)
 Prepare promotional presentations
 Help distribute marketing materials
 Manage and update company database and customer relationship management systems (CRM)
 Help organize marketing events
 Plan and complete field marketing campaigns after conducting preliminary research
 Develop robust knowledge of all product lines/services
 Produce various literature, signage, merchandise, and other materials to be used at field marketing events
 Maintain relationships with third-party vendors and venues
 Negotiate with retailers and other third-party partners on promotional display and merchandise placement
 Promote business expansion opportunities to retailers and other merchants through successful field marketing programs
 Attend relevant trade shows and events
 Monitor industry trends and competitor activities
 Manage social media activity surrounding field marketing campaigns
Read more
Firdekho Health

at Firdekho Health

2 recruiters
Md Jahangir Alam
Posted by Md Jahangir Alam
Kolkata
1 - 4 yrs
₹2L - ₹4L / yr
Content Writing
Creative Writing
Education & Research Management
Microsoft Office
English Proficiency
+1 more
Job SummaryWe are looking for an Academic content Researcher.We are located on Park StreetThe candidate will be responsible to conduct research over the internet and develop academic content accordingly. The content must be free of plagiarism and unique.Excellent written communication skillsCandidate can earn lumpsum incentives after meeting their target.×Responsibilities and DutiesWriting essays, reports, dissertations, assignments on diversified topics.Need to prepare assignments or reports or dissertations that will be given from different domains such as Management, Marketing, Social issues, Human resource management etc.You Have To Refer authentic documents ( Journals, Books, Web sites,) for the information used for preparing the reports.Keep a check on plagiarism.Grammatically the piece should be perfect.Proofreading and others.Providing quality work.Should be proficient in English in both speaking and writing.Should be proficient in Ms Word.Added advantage if Advance Excel is known.Qualifications and SkillsPostgraduation or Graduation in any one of the following subjects (Postgraduation more preferable)- Economics, Finance, AccountancyMust have 60% in 10th and 12thAge Limit: Not more than 35 yearsRequired Experience, Skills and QualificationsGood Written Communication, Research Skills, Knowledge about MS officeExperience 1-5 yearsGraduation is a mustBenefitsEmployee-Friendly environmentWork From home facilityHigher salary compared to others in the industryLess work pressure.Disciplined and PunctualPractice Fun Activityto omit work stressNo Fixed TargetsOpportunity to earn incentivesJob Types: Full-timeJob Type: Full-timeSalary: ₹120,000.00 to ₹420,000.00 /yearExperience:Microsoft Office: 1 year (Preferred)Social Media: 1 year (Preferred)work: 1 year (Preferred)total work: 1 year (Preferred)Education:Bachelor's (Preferred)Benefits:Health insurancePaid leaves / Leave encashmentIndustry:Software Development
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My Digital Shelf

at My Digital Shelf

1 recruiter
Sarah Kingham
Posted by Sarah Kingham
Mumbai
2 - 7 yrs
₹2L - ₹3L / yr
Microsoft Office
Email Marketing
Office management
Office Assistant
Microsoft Word
+3 more
  • Maintaining and updating databases in Excel, Mailchimp and other platforms 
  • Executing marketing campaigns on Mailchimp and other email marketing platforms
  • Montoring calendars and booking in meetings and calls for the management team 
  • Competitor research, analysis and reporting
  • Liaising and co-ordinating with suppliers including design agencies, hotels, publications and others
  • Ad hoc support to team including assisting with events and promotional activity
Read more
Crescerance

at Crescerance

1 video
2 recruiters
Kumar Vivek
Posted by Kumar Vivek
Noida, NCR (Delhi | Gurgaon | Noida)
6 - 10 yrs
₹15L - ₹22L / yr
Project Management
Agile/Scrum
Budget
Risk Management
SOLID
+6 more
Responsibilities :- Coordinate internal resources and third parties/vendors for the flawless execution of projects- Ensure that all projects are delivered on-time, within the scope and within budget- Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility- Ensure resource availability and allocation- Develop a detailed project plan to track progress- Use appropriate verification techniques to manage changes in project scope, schedule, and costs- Measure project performance using appropriate systems, tools, and techniques- Report and escalate to management as needed- Manage the relationship with the client and all stakeholders- Perform risk management to minimize project risks- Establish and maintain relationships with third parties/vendors/Requirements :- Great educational background, preferably in the fields of computer science or engineering- Proven working experience as a project administrator in the information technology sector- Solid technical background, with understanding or hands-on experience in software development, web technologies and project deliveries- Impeccable command over oral and written communication- Excellent client-facing, written and verbal communication skills- Solid organizational skills including analytical, problem solving and multi-tasking skills- Strong working knowledge of Microsoft Office- Familiar with Agile/Scrum methodologies.- Ensure the best possible performance, quality, and responsiveness of the applications- Handled team size of 6 to 12 peopleCTC for this position- INR 15 to 20 lakhs per annum (Open for exceptional candidates)
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Gainsight

at Gainsight

3 recruiters
Soumya Malladi
Posted by Soumya Malladi
Hyderabad
7 - 12 yrs
₹19L - ₹22L / yr
Help desk management
IT operations
Customer Success
Adobe
Workday
+13 more
Gainsight is fast growing tech company revolutionizing Customer Success for businesses. The Customer Success company helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight provides a complete, end-to-end Customer Success solution through its services and technology. The industry-leading platform helps companies manage customers relationships effectively, track customer health and transform the way organizations orient around the customer. Gainsight is the platform of choice for many leading companies like Box, Adobe and Workday. The company has been recognized as one of the top 100 private cloud companies in the world by Forbes, one of the fastest growing private companies in America by Inc. Magazine, and as one of 20 Great Workplaces in Tech by Fortune Magazine. Gainsight’s CEO, Nick Mehta, has been recognized as one of the Top SaaS CEOs in America. The company has offices in California, Phoenix, St. Louis, London and India.Job DescriptionWorking with the IT Operations Manager; the IT Help Desk Manager is primarily responsible for the day-to-day management of the IT Department’s Help Desk. As the IT Help Desk Manager, you will provide extraordinary leadership & management needs for our growing team. You will have a love for technology and operational excellence. You should be an excellent communicator, leader, decision maker, and driver of solutions who excels in a fast-paced environment and provides unparalleled support to our end user base. Responsibilities:Run the global help desk team and evaluate performanceEnsure all support requests/inquiries are responded to and resolved in a timely fashion, and follow up with end users to identify areas of improvementLead, mentor, and assist local/global team members to deliver quality supportEvaluate current ticketing system. Recommend improvements or replacement optionsEstablish standard/global methodologies through the entire technical support processBuild and maintain a training program for internal end users and IT department users Knowledge, Skills, and Abilities necessary to perform essential job functions:Familiarity with common operating systems (macOS, Windows 10, Linux, as well as some iOS and Android) and software suites (G Suite, MS Office, Teleconferencing solutions).Ability to quickly learn new technologies and provide technical support and user trainingStrong team building and working skills across geographically dispersed teamsProficient at setting strategies to move the organization forward, setting goals, crafting and implementing action plans, and evaluating the process and resultsCompetency in project management and effective management of resources in the execution of multiple projectsEfficient at multitasking in a diverse and demanding environmentExcellent written and verbal interpersonal skills – must be able to communicate fluently in English both verbally and in writingRequirements:Bachelor's degree or equivalent business or relevant field experienceMinimum of 8 to 10 years of hands-on experience in an IT support or technical environmentMinimum of 5 years of Team Lead/Manager experienceMinimum of 4 years of hands-on Help Desk management experienceSelf-starter eager to take on new challenges at a growing, cloud-based companyPreferred:Industry recognized certificationsExperience working in a decentralized multi-site organization
Read more
Great Lakes E Learning Services Pvt Ltd
Vishal Beotra
Posted by Vishal Beotra
Bengaluru (Bangalore)
1 - 4 yrs
₹4L - ₹7L / yr
Blended learning
Sales
Management Information System (MIS)
Marketing
MBA
+4 more
Job Title: Learning ConsultantJob Responsibilities:Your primary job responsibility will include (and not limited to): * Driving inquiries and admissions for the online and blended learning programs offered* Looking after entire sales lifecycle: starting from engaging with leads till the final conversion* Counseling professionals via call, email or in person and suggesting the best course for prospective students* Updating and maintaining MIS reports* Coordinating with marketing team to fine tune marketing plans related to admissionsRelevant Background:* MBA preferred / Graduates can be considered with relevant experience* Experience: 0 to 4 years in counseling or sales, education industry preferred* Competencies: (Top 3)** Good written & spoken English and pitching skills** Customer focus with good convincing ability and confident personality** Proficient in Microsoft Office - especially Excel, Power point and Word
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