Consultant- Customer Support

at Curefit

DP
Posted by Priyanka Anand
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Bengaluru (Bangalore)
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1 - 2 yrs
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₹3L - ₹3.5L / yr
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Full time
Skills
Customer Support
Customer Service
Customer Success
Job Description-
1. To handle customers on their enquiries/complaints via multiple channels i.e. call/mail
2. To understand the product features for better problem solving
3. To keep records of customer interactions, transactions, comments, complaints
4. To coordinate with internal teams for solving any customer issues
5. To ensure customer satisfaction and provide empathetic experience to every user
6. To own every interaction with the customer and ensure every customer is a happy customer

Requirements-
1. Graduation is mandatory
2. 1+ years of experience in customer service function (e-com / hospitality industry preferred)
3. Excellent verbal and oral comms in English preferred

About Curefit

Cure.fit is an app that takes a holistic approach towards health and fitness by bringing together all aspects of a healthy lifestyle on a single platform.

 

Cure.fit offers both digital and offline experiences across fitness, nutrition and mental wellbeing through its 3 products, i.e, cult.fit, eat.fit & mind.fit. With the aim to provide the best services to its customers, cult.fit boasts of a state of the art workout facility for athletes to train at. On the nutrition side, there is no other service provider in the market that offers healthy & tasty meals that are calorie counted, so all you need to do is eat.fit.

 

Addressing the core aspect of mental wellbeing, mind.fit aims to bring about a lifestyle change and focuses on relieving day to day stress and improving overall mental wellbeing through yoga and guided meditation. It’s not just fitness. It’s a lifestyle.

 

Strive to #BeBetterEveryday

Founded
2016
Type
Product
Size
20-100 employees
Stage
Raised funding
View full company details
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