Collection Manager

at App-based lending platform. ( AF1)

Agency job
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Bengaluru (Bangalore)
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7 - 10 yrs
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₹12L - ₹15L / yr
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Full time
Skills
Marketing
Territory Management
Operations
Collections
Operations management
Territory management
Team Handling
Channel Development
Team Leading
Debt Legal
  • 10+ years of Collections experience in financial services (consumer credit or marketplace lending platforms/Banking/NBFC) and 5+ years of inhouse collection team management/leadership experience
  • Demonstrated success leading a team in a fast-paced setting, managing SLAs across multiple channels, and achieving goals
  • Excellent verbal and written communication, as well as presentation and facilitation skills with the ability to express complex concepts in plain language to reach broader audiences
  • Excellent work ethic with result-driven attitude
  • Demonstrated ability and comfort working in a start-up environment with an agile team, fast-evolving roles and responsibilities, variable workload, and tight deadlines with a high degree of autonomy


Personality Traits :

  • Dynamic and Pro-active, Fast-Paced
  • Desire to make an Impact on Positive Customer Experience
  • Ability to work independently without supervision
  • Strong work ethic
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