Client Support Engineer

at OnlineSales.ai

DP
Posted by Shantanu Harkut
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Pune
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0 - 2 yrs
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₹3L - ₹4L / yr
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Full time
Skills
Scripting
SQL
MySQL
Tech Support
Technical support
Linux/Unix
Ubuntu
API
Python
Ruby

 

About OnlineSales.ai 

OnlineSales.ai is a perfect space to grow professionally, in the very progressive field of artificial intelligence. We're a specialized B2B company with a focus on relentless innovation and collaborative excellence, with always a smile on our face. 

 

- OnlineSales.ai provides a perfect ambiance for acquiring technical competency, growth mindset and innovative attitude; backed with unabashed friendliness, flexibility, and harmony that fills our working space with perfect energy, always propelling us towards our unified passion and commitment. 

 

- Founded in 2017, OnlineSales.ai has witnessed a staggering growth curve with our ingenious monetization stack, designed for online marketplaces and aggregator networks. 

 

- At OnlineSales.ai, you can peddle professional growth by jumping into the fascinating world of artificial intelligence and its amalgamation with the fields of digital advertising, online commerce, and marketing. All of this with awesome team players and wondrous filter coffees! 

 

You’d fit right in, If you: 

  • SQL/MySQL, Unix/Linux operating systems and commands

  • Experience using a general purpose scripting language (python/ruby preferred)

  • Experience with web technologies including http, Rest API, Postman etc.

  • Have a passion for performance debugging 

  • Are sincere and take efforts to meet commitment SLAs

  • Client facing experience in troubleshooting and translating technical concepts and solutions to non-technical and executive audiences.

  • Have a BS or MS degree in Computer Science or a related technical field or currently in the final phase of degree. (BE/BTech/BCA/MCA)

@OnlineSales you will:   

  • Handle all customer queries first hand within SLAs

  • Be the first line of defence

  • Fix or escalate issues to right owners within SLAs

  • Interact with other team members to incorporate their innovations and vice versa

  • Good at communicating

  • Writing scripts for automations

If you're excited about: 

  • Being a part of the company doing something really amazing & redefining stuff.

  • Making a splash in a multi-billion dollar Digital Advertising industry

  • Learning & Growing far beyond your current horizon

  • Competitive Compensation with the usual benefits.

  • A place full of like-minded & ridiculously smart folks

  • A start-up culture that you'd cherish forever in your work life

 

What you can expect from OnlineSales.ai 

- Meaningful work. This is not just a job. You can find a job anywhere. This is a place for the bold to get paid who make a real impact on business.

- Be a part of something (really) big. Not just any problem, the ones that are filled with purpose and meaning. 

- No red tape. Say goodbye to pointless meetings or political hoops to jump through. We’re scrappy, believe in autonomy and empower our teams to do whatever it takes to do the unthinkable.

- We ignite the best in you. We exist not only to deliver meaningful innovation but to ignite and inspire the creative problem solver in you.

- A creative, come-as-you-are environment. Our team never stops pushing you to be the best that you can be and still makes time to have some fun.

- Enjoy new skills and hobbies like being a quiz master, playing board games, trying your hands on percussion, playing Djembe.

 

Then, let the wonderful journey of coding begin!

 

Location-Baner,Pune 

Work Exp - 0 to 2 years

***Freshers to apply only if available for immediate joining.

***Candidates who have applied for a job in the last six months will not be considered.

 

 

 

About OnlineSales.ai

OnlineSales.ai enables eCommerce businesses globally in their pursuit of higher sales & margins. Our vision is to build an ‘operating system’ for eCommerce businesses globally by converging all avenues of shopper acquisition, engagement, retention, analytics & monetization on a single platform.
Founded
2016
Type
Products & Services
Size
20-100 employees
Stage
Raised funding
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Strong multi-tasking and prioritization skills. 

Strong written and verbal communication skills. 

Excellent team player. 

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