Chief Technology Officer

at HelpNow

Posted by Poornima Salve
6 - 10 yrs
₹10L - ₹15L / yr
Full time
Technical Architecture
NodeJS (Node.js)
Engineering Management
Fullstack Developer

Hiring for Anahad Pharmacy (Division of HelpNow)


About Anahad:


Anahad is India’s fastest growing chain of branded pharmacies and e-pharmacy, started and run by IIT Bombay Alumni. 


At Anahad, our mission is to make genuine medicines reach EVERY INDIAN HOUSEHOLD at Wholesale prices, by leveraging the efficiencies of technology. Working on an audacious mission it becomes important to have people who are smarter than you around. We are funded by the earliest investors of Uber, SpaceX and some of the coolest investors of Silicon Valley, India and Japan and now want YOU to join our mission.    


Anahad aims to consolidate and build a household brand in a largely unorganised market worth more than 1.5 Lakh Crore. We are looking for dynamic Pharma professionals who are striving to grow fast and create an identity for themselves in the Pharma industry. 



About this role


We’re seeking a Head of Engineering to work closely with our technical team and engineers to design and scale our product infrastructure and architecture. You will partner with cross-functional stakeholders across engineering, AI, product management, QA, design, operations and sales to lead the technology vision and direction.

This role reports directly to the CEO and will involve working closely with him and the product team to refine and iterate on the product and engineering roadmaps.




  • 6-10 years of architecture, software design, engineering, and implementation experience in a complex and fast-moving early stage start-up environment.
  • Strong expertise in systems architecture and a service based codebase.
  • Strong expertise in designing highly available, fault-tolerant, scalable systems.
  • Experience building and leading engineering teams that took products from idea to launch (0 to 1), and launch to scale (1 to 10).
  • Strong communication and leadership abilities especially in the current remote environment.
  • Strong developer who can give the best in their team a run for their money!
  • A passion for building impactful products.
  • Deep knowledge of backend and frontend technologies such as NodeJS, Java, PHP (Laravel), Postgres/MySQL, ReactJS, Docker, and Kubernetes.
  • Experience with mobile development: Android and/or React Native.


Building the Engineering Team and Culture

The power of a good engineering leader is to build out the engineering team and set a start-up’s engineering culture, especially when the organization gets to the size where that middle layer of management is required. A strong head of engineering should therefore be able to determine who will be good leads for the team, hire them, and be able to groom that skill set over time.


Product Planning

Not only the ability to execute, but the leader’s role prior to development is also critical to the product-planning phase. While product management/marketing will provide insight into the features, market size, pricing etc. the engineering leadership needs to provide feedback into the resources (headcount, equipment, etc.) needed to deliver by a given date. An engineering leader brings sanity to this process with a unified view of broader objectives.



Ultimately, the output of any engineering organization is the product. A well-functioning organization will not only build a high-quality product, but also hit pre-determined dates and accurately forecast updates to the timeline as it changes. One has to have a command of the software development process, and ensure the correct process is in place and followed.


Handling Chaos

When a product launch goes right and catches the world on fire, the feedback from the market can be overwhelming. Even with marginal success, engineering will be inundated with customer escalations, feature requests etc. All of this must be addressed while continuing to drive the product forward. A hallmark of a strong engineering leader is to maintain composure while navigating this chaos.


Why you’ll LOVE this job

We’re a small team that enjoys working hard, getting a lot done and having fun. Not to mention that you’ll get to work on a product that is making a profoundly positive impact on people’s lives. We also provide an outstanding training ground for aspiring entrepreneurs. We can promise:


  • You will be a part of founding team and work closely with the founders on the vision 
  • We care about you. We offer competitive health insurance for employees. 
  • Our co-workers are a close-knit, intelligent, and motivated team.



Commensurate with experience (Cash + Bonus + Equity).

About HelpNow

20-100 employees
Raised funding
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