Business Research & Support Specialist

Business Analyst                  

GormalOne LLP. Mumbai IN

Job Description

GormalOne is a farmer-centric company. Our mission is to make farming highly profitable for the smallest farmer thereby ensuring India's Nutrition security. The success of our mission is dependent on the use of advanced technology. We are striving to make the use of this technology, highly user-friendly, for the majority of farmers, who are digitally naive.  We are looking for people, who are keen to use their skills to transform farmers' lives.

We are looking for a Business Analyst to bridge the gap between IT and business teams. You will be responsible for engaging with business leaders and users of the application to gather functional requirements and document processes. A Business Analyst is then responsible for conveying the functional requirements to developers, helping them determine the technical requirements for the work.

Location: Bangalore

Roles & Responsibilities

• Must be a techno functional consultant.
• Evaluating Business Processes, anticipating requirements, uncovering areas of Improvement, and proposing and implementing solutions.
• Good understanding of SDLC and involvement of BA at various stages supporting different teams to make the project successful.
• Responsible for maintaining all project-specific Documents like flow charts, BRDs, SRS, and other project-specific documents if any.
• Good at both Agile and waterfall methodologies must be able to adjust within both scenarios.
• Must act as a bridge between different teams to close the project gaps and build a healthy project management environment.
• having knowledge of SQL, MS Excel, and data visualization tools is a plus.
• UAT Testing must be able to train end-users in the Application and its features.
• Must play an active role in the project delivery process and must act as a bridge between the Development team and connecting various business teams.

Basic Requirements

• Good experience in the Project Management process
• Excellent analytical, mathematical, and creative problem-solving skills. Logical and efficient, with keen attention to detail.
• Excellent listening, interpersonal, written, and oral communication skills. The ability to communicate with stakeholders and work closely with them to determine acceptable solutions.
• Experience creating detailed reports and giving presentations and competency in Microsoft applications including Word, Excel, PowerPoint, and Outlook.
• Highly self-motivated and able to effectively prioritize and execute.
• Excellent planning, organizational, and time management skills.
• Willing to travel to customer location.

Preferred Requirements

• Min 2.5 + years of experience as a Business Analyst.
• Must be good at Business Process Re-engineering and BP models.
• Must be able to handle multiple projects at the same time within their restricted timelines.
• Must be able to work under minimal supervision

Kindly note: Salary shall be commensurate with qualifications and experience.

Strategic Data Analyst

for large scale human transformation projects

FULL-TIME | MUMBAI-BASED | MIN. 2 YRS EXPERIENCE

The Opportunity: 

As a Strategic Analyst, you will play a critical role in improving the effectiveness of Illumine’s human transformation projects on the ground.

ILLUMINE is a design & actualization lab that works on large-scale business & cultural transformation projects with leading corporations, and educational institutions in India. Illumine also works on nation-building projects with the Government to build customer/ citizen-centric services.

Working with Illumine will open up a wide range of possibilities to leverage data, technology & digital tools to ensure large-scale human transformation projects can become more scalable, seamless and highly value creating for clients and beneficiaries.

Key roles and responsibilities:

1. Leveraging data to identify hotspots/ areas where early decisions/ remedial action needs to be taken.
2. Identifying issues early (based on patterns) and flagging off for proactive action.
3. Working with the engagement & deployment teams to take the right strategic decision to improve implementation on ground

1. Interfacing with multiple teams (e.g. facilitators/ trainers, learning architects, assessment designers, intervention leaders, tech platform owners) to translate practice-level requirements into meaningful insights.
2. Identifying interdependencies between different products and generating insights that can improve the overall effectiveness of the intervention.
3.  

You will succeed in this role if you have:

• the desire to make a difference to the nation and the lives of citizens
• the excitement to generate new possibilities with data
• rigor in your thinking and an attention to detail
• a good understanding of business and strategy
• a keen interest to understand & impact how people / institutions think, perform and change
• proven capabilities in taking products to completion (e.g. from conceptualizing the analytical model to building reports, dashboards, presentations)
• focus on meeting goals & outcomes – doing everything possible to make the outcome happen rather than focusing on only ‘your part’ or ‘your existing skillset’

Preferred Experience/expertise:

• at least 2 years of overall work experience with data that could include – Analytics, Engineering / Technology, Strategic Consulting, Social Science Research, Cognitive Science, HR / Learning & Organizational Development, Performance / Sports Science, etc.
• ability to engage with clients/ stakeholders
• good written and verbal communication skills

Explore further before applying

• The Illumine Labs Website
• Explore our ideas on YouTube Channel.
• A glimpse into our theory of work here.

Roles and Responsibilities

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Strong hands on P&C Insurance - Mandatory
• Staying up to date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Understand the business requirements and documenting and translating into features / user stories.
• Ensure the system design is perfect as per the needs of the customer. Participating in functionality testing and user acceptance testing of the new features.
• Developing business artifacts in relate to the client business and conducting formal training sessions for the team.
• Acting as a coach on assigned projects and assignments; and providing business related direction and clarification to the developers and other project stakeholders.
• Develop a team culture where everyone thinks from end user perspective.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

Desired Candidate Profile

• A bachelors degree in business or related field or an MBA.
• Certification of Capability in Business Analysis (CCBA) or PMI Professional in Business Analysis (PMI-PBA)
• A minimum of 5 years of experience in business analysis or a related field.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.

Key Skills

Business Analysis

User Acceptance Testing , Commercial  Insurance , System Design , Insurance , User Stories Leadership Training,  Cost Efficiency , Functionality Testing , P&C ,  Implementation,  End User

Title : Business Analyst

Locations: Gachibowli, Hyderabad, Chennai, Bangalore, and Delhi (Remote).

Job Type: Fulltime

Business Analysts conduct market analyses, analyzing both product lines and the overall profitability of the business. In addition, they develop and monitor data quality metrics and ensure business data and reporting needs are met. Strong technology, analytical and communication skills are must-have traits

Essential Responsibilities:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Hands on Insurance domain experience – added advantage
• Staying up to date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Understand the business requirements and documenting and translating into features / user stories.
• Ensure the system design is perfect as per the needs of the customer. Participating in functionality testing and user acceptance testing of the new features.
• Developing business artifacts in relate to the client business and conducting formal training sessions for the team.
• Acting as a coach on assigned projects and assignments; and providing business related direction and clarification to the developers and other project stakeholders.
• Develop a team culture where everyone thinks from end user perspective.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

Requirements:

• A bachelor’s degree in business or related field or an MBA.
• Certification of Capability in Business Analysis™ (CCBA®) or PMI Professional in Business Analysis (PMI-PBA)®
• A minimum of 5 years of experience in business analysis or a related field.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.

Successful applicants will be  fluent at designing project plans and utilizing various methodologies, analytics and tools to  create compelling stories to help our clients make the right decisions to take the right actions 

KEY RESPONSIBILITIES

• Analyze data from multiple sources to find trends, patterns and actionable insights.

• Write clear narrative around current customer, employee or market perceptions, with succinct recommendations for clients to take action against.

• Clearly communicate the key takeaways and methodologies to various client and internal stakeholders.

• Manage and coordinate multiple client projects for yourself and other team members.

• Manage the workloads and quick turnaround times in a fast paced environment.

• Work with various teams from insights to customer success managers and technical success managers.

DESIRED EXPERIENCE

• 2-4 years of experience in related fields, preferably in the customer experience or market research industry.

• Client facing experience.

• Excellent written and verbal communication and presentation skills.

• Ability to prepare analyses, data plans and overall reports in MS PowerPoint.

• Ability to effectively communicate results of data analysis into an integrated story to an audience.

• Minimum bachelor’s degree is required. Degree in statistics, mathematics and/or market research is preferred.

Roles and responsibilities (BA): 

• Requirements elicitation, Analysis and Documentation
• Understand the business goals and objectives and help design and implement new business systems.
• Should be able to translate business requirements to detailed functional specifications and manage requests for changes to these specifications.
• Captures both functional and non-functional (i.e., life cycle cost, performance, and/or flexibility) business requirements on how the system should work over time. 
• Responsible for end to end requirements management with full traceability including change control. 
• Should be well versed in the Business Analysis tools and techniques.
• Create context data flow diagrams to identify interfaces, data flows, and high-level processes associated with the project, that is valuable both for planning and communications purposes.
• Planning, documentation, analysis and business requirements management techniques.
• Co-ordinate testing efforts with QA
• Ensures issues are identified, tracked, reported on and resolved in a timely manner.
• Work in an Agile (scrum) and fast-paced environment where he/she will need to work closely with the business and respond to changing priorities.

Desired Skills (BA): 

• Essential: Engineering or Technical Degrees (BE/ B.Tech/ ME/ M.Tech/ M.Sc/ MCA).
• Professional certification or MBA is desirable.
• Excellent analytical, communication and teamworking skills and the ability to work with people at all levels.
• Overall experience of 5 to 6 years with a minimum of 2 years techno functional experience in BFSI segment. 
• Previous experience of project management along with a working knowledge of project development methods like Waterfall or Agile.
• Work in an Agile (scrum) and fast-paced environment where he/she will need to work closely with the business and respond to changing priorities.

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.

• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.

• A bachelor’s degree in business or related field or an MBA.
• A minimum of 2 years’ experience in business analysis or a related field.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• Experience leading and developing top performing teams.

This role requires you to work and collaborate with the customers, product & Engineering teams to meet and fit customer to our product. This role will be responsible for building technical project plans for Compass as well as tracking and driving the delivery of those projects. Additionally, the ideal candidate will be a driving force in the continuous improvement of our planning and execution pipeline. This role heavily involves mathematical and analytical skills, since you would be directly responsible to set incentives programs for customers and consult them over that.

• Strengthen and maintain relationship with the new & existing clientele.
• Partners with Product, Project Manager, and other business owners to define the business need for the project.
• Provides domain knowledge for project feasibility and software solution by researching customer needs and problem areas with internal/external stakeholders, understanding system flow, reporting need and regulatory impact.
• Coordinate with internal and external stakeholders to meet customer requirements and expectations. 
• Ensures problem definition, requirements, user stories, success criteria and interface design efforts.
• Understand and manages changing business and technical requirements.
• Support and contribute to stakeholders with information needed for publication and user training documentation.
• Delivers innovative and best value options to increase ease of implementation and outperform the competition.
• Ability to contribute to implementation/Onboarding process improvements
• Follows the company’s software development life cycle.
• Performs other duties as assigned.

• BTech or MCA or MBA required
• 2+ years of Business Analyst experience and in a customer facing role
• Good exposure to SAAS product.
• Exceptional soft skill, including the ability to talk with both technical and business concerns.
• Good Microsoft Excel which involves using Pivots and mathematical formulae
• Ability to think logically and constructively about complex problems.
• Must be able to work independently. 
• Ability to work effectively in team environment.
• Ability to conduct cost/benefit analysis.
• Ability to easily pivot from one task to another, including managing multiple project and timelines.

A wholesome opportunity in a fast paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.