Business Analyst - User Journey

at Bakerstreet Fintech

DP
Posted by Sangeeta Bhagwat
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Pune
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3 - 6 yrs
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₹8L - ₹12L / yr
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Full time
Skills
Business Analysis
Customer Success
Customer Experience
User Experience (UX) Design
Business requirements
Wireframing
Process improvement
Product Documentation
Process Definition Documents
Business Intelligence (BI)

What makes Bakerstreet Digital Special? 

  • We are not just an ambitious niche Digital Products company. We are an ambitious Digital Products Company with a soul.
  • Fundamental to our mission of building world-class (we have won a webby award) global (26 global products live 0-1) digital products is an integrated, mission-driven team of consultants who are passionate about their competency.  

 

Who are you? A Business Analyst with Customer Experience, Fintech skills and are now ready to help build a ground-breaking Digital Platform for one of the largest Global Banks in the world. You:

  • Have worked with a large global bank across distributed teams 
  • Have an agile delivery mindset with an out-of-the-box customer experience orientation.
  • Are confident of collaborating with customer teams and managing expectations delivery
  • Can lead delivery from a Design+ Product Thinking perspective
  • Have experience of working with development teams to successfully deliver creative software.
  • Have substantial experience in detailed requirements analysis, writing user stories, PRDs and Information Architecture, Customer Experience flows and wireframing cutting edge customer experiences.
  • Have experience in prioritising competing demands from stakeholders and driving requirements 
  • Can take a concept from data analysis through production with gap, risk and root cause analysis.
  • Have experience in collaborating with technical teams to refine requirements and provide support during development.
  • Are equipped with strong facilitating skills and are experienced in leading customer workshops.
  • You will be involved in Stakeholder management and Project management, Documentation of new and BAU changes, new feature development and Document designs while meeting stakeholder timelines at all times.

 

Who you are NOT. This role is not for you if: 

  • Have no experience of working in global strategy and design environments 
  • Have time-zone constraints (this is a global time-zone role)
  • You wait to follow a given process
  • You cannot think out of the box, innovative solutions to startup problems
  • Work only in a slow, structured environment where you are given detailed instructions
  • Want to take it easy and prefer a passive role 

 

What you will get: 

  • An opportunity to be a core team member with a growth path
  • A fast-growth environment with a world-class visual design quality 
  • A place where you matter, and are not just a cog in the wheel
  • An encouraging, informal and comfortable working environment
  • A place where flexibility can be earned and work-life balance ensured
  • Competitive Compensation

 

You will learn: 

  • How to build a design and build a global quality next generation product ground-up
  • How to make quick, effective business decisions that work
  • How to build a team that can deliver to your vision

What are the Qualifications you need? 

  • Banking Technology experience
  • Should be well versed with tools like Excel, Word, Powerpoint, Visio
  • A masters degree 

Our Hiring Process:

  1. You Apply and answer a couple of quick questions [5 min]
  2. Recruiter screen by Siddharth Kabra/Sangeeta Bhagwat [10 min] 
  3. Hiring Manager screen with Chinmay Kulkarni [30 min]
  4. Skills assessment take-home challenge [30 min]
  5. Confirmation Stage: [30 min] Peer interview & Chinmay Kulkarni call [30 min]
  6. Final Stage Onboarding call with Sangeeta Bhagwat [15 min]
  7. We make you an offer and proceed for reference check.

About Bakerstreet Fintech

Baker Street Fintech is a Financial Products Company. We help build world-class Fintech Products for our Clients who want to transform their business. We work with the Top 5 Global Banks as well as smaller product companies. Founded by professionals with Experiences spanning from PwC UK to Banking and Technology firms.
Founded
2020
Type
Products & Services
Size
0-20 employees
Stage
Raised funding
View full company details
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