Business Analyst

Roles and Responsibilities

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Strong hands on P&C Insurance - Mandatory
• Staying up to date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Understand the business requirements and documenting and translating into features / user stories.
• Ensure the system design is perfect as per the needs of the customer. Participating in functionality testing and user acceptance testing of the new features.
• Developing business artifacts in relate to the client business and conducting formal training sessions for the team.
• Acting as a coach on assigned projects and assignments; and providing business related direction and clarification to the developers and other project stakeholders.
• Develop a team culture where everyone thinks from end user perspective.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

Desired Candidate Profile

• A bachelors degree in business or related field or an MBA.
• Certification of Capability in Business Analysis (CCBA) or PMI Professional in Business Analysis (PMI-PBA)
• A minimum of 5 years of experience in business analysis or a related field.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.

Key Skills

Business Analysis

User Acceptance Testing , Commercial  Insurance , System Design , Insurance , User Stories Leadership Training,  Cost Efficiency , Functionality Testing , P&C ,  Implementation,  End User

What is Knowledge Modeling?

Knowledge modeling is a fundamental practice that deals with the sense making and organization of knowledge into useful, enabling structures which can be applied for human improvement. Knowledge modeling creates a cosmos out of chaos. The Periodic Table, the Linnaeus Taxonomy, the Standard Model of Particle Physics – these are all different examples of knowledge models in the sciences.

Where does Knowledge Modeling make a difference?

In Illumine, we apply this practice on human aspects – mindsets, attitudes, scenarios, challenges, etc. In different human systems like corporate environments, professional communities, educational systems and social communities. Some examples of where we have brought in the power of knowledge modeling are

• Safety in hazardous industrial workplaces e.g., steel plants: Instead of waiting for an accident to happen, we model all the possible hazards and unsafe practices to create an early warning system which alerts everyone and empowers responders to act and prevent accidents.
• Customer delight in public sector services e.g., banks: public sector banks cater to all levels of Indian society and dealing with the vast diversity can be overwhelming and debilitating. Modeling all the millions of interactions into a compact framework of mental outcomes and engagement classes, we empower staff to be ready and precise in their service delivery while ensuring scalability.
• Defusing tensions in citizen facing units e.g., police stations: Modeling the different stories and situations of citizens and their need for police services enables us to design precision responses which the police are ready with. This reduces the possibility of flare-ups and omissions of any kind.

These are some examples. Knowledge modeling can be used to enable people across the line – from CEOs to last mile delivery personnel, from high end counselors to front end retail staff.

What does one need to be able to do Knowledge Modeling?

Knowledge modeling is more and beyond data analytics. It deals with cognitive side of human systems – mindsets, attitudes, dialogues, metaphors, aspirations, challenges, etc. To succeed,

• One has to be able to integrate the rigour of pure sciences (e.g. mathematics, statistics, etc.) with the richness of social sciences (e.g. humanities, ethnography, sociology, psychology, etc.)
• One has to have a knack to find hidden patterns and the desire to connect the dots from structured and unstructured data
• One must have the affinity for building patterns and logical connects that give you a completely new perspective on things

As a person, we expect the following from a potential knowledge modeling professional

• Good academic track record (subject or stream is not important)
• Depth of knowledge in whatever subject / stream that you have chosen
• Confident of standing up and collaborating with a team of highly intelligent, creative, result-oriented multi-disciplinary group of people

• Responsible for all documentation related activities/artifacts involved with the story solutioning
• Work closely with the product managers to streamline the backlog and add get the acceptance criteria reviewed and approved.
• The guide development team on clarifying the queries while coming up with technical user stories
• Understand the business needs of customers and should be able to translate them into the application and operational requirements.
• Documenting and translating customer business functions and processes.
• Create solutions to problems for the business as a whole, and accordingly must effectively be able to communicate with a variety of business areas
• Evaluate the needs and ensure that the implementation team has gathered comprehensive details they require for creating and implementing the system
• Work with the product managers, architects, and development teams to ensure that business, quality, and functional goals are met with each product release
• Work closely with the other core team members (developers, testers, & scrum masters) to ensure the day-to-day sprint activities by answering requirement-related queries.

• Should be from Financial or Fin-Tech background preferred
• 3+ years of relevant experience in a business analyst, data analyst or statistical analysis role
• Excellent time management skills
• Excellent verbal and written communication skills to influence your stakeholders and manage expectations

• We make sure are you are growing professionally with quarterly goals and appraisals.
• Health is wealth, so we provide health insurance
• Stand on Top - Employee professional development program
• Gold benefits and Internet allowance
• Welcoming a new member in the family is a great please so we provide maternity and paternity leave

And much more...

About LambdaTest

We are the only cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. Today we have a powerful cloud network of 2000+ real browsers and operating systems that helps testers in cross-browser and cross platform compatibility testing.

On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test platform to empower software testers & developers globally to perform testing intelligently at scale.

We envision an integrated platform where professionals can rely to perform and manage all types of tests without being limited by infrastructure dependency. So people could focus on things that matter the most, i.e. their tests.

We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company’s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we share stories of our successes, failures, challenges, and interests so that we can learn from and support one another.

Job Responsibilities.

• Assist in talent acquisition and recruitment processes
• Update our internal databases with new employee information, including contact details and employment forms  
• Conduct employee onboarding and help organize training & development initiatives
• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
• Gather payroll data like leaves, working hours and bank accounts
• Promote HR programs to create an efficient and conflict-free workplace
• Assist in the development and implementation of human resource policies
• Undertake tasks around performance/productivity management & improvement of all employees
• Organize half yearly employee performance reviews
• Maintain employee files and records in electronic and paper form
• Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities

Requirement   

• Good Communication Skills
• Problem Solving Aptitude

• Gathering business and functional requirements.
• Developing requirements documents: goal model, functional modeling, business process, customer interactions/wireframes; writing high-level user requirements (Epics and User Stories) and Process flows/analysis in JIRA
• Preparing use cases and formal requirements documentation.
• Analyzing and simplifying the requirement scenarios and be able to write prerequisites, Acceptance Criteria. Work closely with the business and technology to gather & write end to end business testing requirements and acceptance criteria.  
• Ensuring that releases are getting completed as per timeline and quality by working closely with the product delivery team and keeping daily track of progress.  
• Coordinate UAT activities prior to new product releases and client onboarding events including tracking of defects and progress of resolution.
• Escalation of issues in a timely manner.
• Ensure adherence to audit, SLA and operational standards.
• Demonstrations of new functionality to business and technology users.  
• Work in tandem with the Documentation team to produce user manual and system documents.
• Work closely with the support team to ensure timely knowledge transfer  
• Providing analysis and support for the project management, application development, and QA teams throughout the development lifecycle.
• Acting as a liaison between the technology department and other business units.
• Working on RFI or RFP proposals. Participating in process studies or pre-sales process of responding to RFI, RFP, and proposals.
• Leading business and technical analysis sessions to support new development efforts to meet current and projected business needs.
• Quickly understanding the business issues and data challenges of clients organization and industry.
• Providing expertise on the system's capabilities/limitations as it relates to business goals.
• Preparing impact and opportunity assessments regarding the cost/benefit of proposed projects.
• Aligning stakeholders on business requirements, system requirements, program functions, and strategy.

• 4 + years of hands-on experience with software applications as a BA
• Proficient with tools like Jira, Confluence, Wiki, Ms-Word, Excel, and Visio, etc. 
• Have a good experience of the Agile Process(SCRUM) 
• Can validate, refine and optimize solution option models, Through analysis of options, can select the option with the greatest business benefit bearing in mind the customer's & product objectives
• Can form a recommendation or recommendations, with justification, to the decision making authority/s, Applies effective influencing strategies to enable Decisions.
• Is able to take fresh views and avoid rigid thought patterns, Is prepared to investigate and challenge the unknown, Applies common sense and doesn't go over the top
• Comprehends end to end business life cycle and stated/unstated needs of the customer in order to provide value  
• Shows a good understanding of the domain and visualize new features and requirements from industry best practice and document them for technical implementation  
• Is clear and concise and writes in a format which is focused on the reader, avoids unnecessary detail, Documents are presented in a professional format with good spelling and grammar, clearly identifying any missing or incomplete content.  
• Demonstrates active listening and values others input/expertise, diversity of views/opinions and responds appropriately.   

We are looking for an ambitious and energetic Research and Market Entry Strategist to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities:

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople